Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

Building Automation Knowledge Base

Schneider Electric Building Automation Knowledge Base is a self-service resource to answer all your questions about EcoStruxure Building suite, Andover Continuum, Satchwell, TAC…

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Knowledge Center
  • Building Automation Knowledge Base
  • Latest Tagged
Options
  • Delete this tag for Anonymous user in "Building Automation Knowledge Base"
  • Delete this tag in "Building Automation Knowledge Base"
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

These are the posts with the most tags.

Product_Support

Generate a Report of all card holders that have access to an Area - ( ‎2018-09-10 12:28 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-12-14 07:20 AM
0 Comments 1754 Views
0 Comments
1754 Views
Product_Support

How to create a Report from a Listview - ( ‎2018-09-06 01:39 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-12-14 07:18 AM
0 Comments 1759 Views
0 Comments
1759 Views
David_Kendrick

Restoring an SP-C-Web Database - ( ‎2023-12-13 03:31 AM )

Building Automation Knowledge Base
by Admiral David_Kendrick Admiral on ‎2023-12-13 03:31 AM
0 Comments 1629 Views
0 Comments
1629 Views
David_Kendrick

Cannot access the 'Generate Authentication URL' webpage in PME2020 - ( ‎2021-02-11 08:13 AM )

Building Automation Knowledge Base
by Admiral David_Kendrick Admiral on ‎2023-10-25 07:48 AM
0 Comments 1272 Views
0 Comments
1272 Views
Product_Support

Can Plain English interact with the Continuum Alarm Engine? - ( ‎2018-09-10 11:14 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-10-13 02:18 AM
0 Comments 2245 Views
0 Comments
2245 Views
Product_Support

BACnet Schedules and BACnet command priorities - ( ‎2018-09-06 01:36 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-10-06 07:07 AM
0 Comments 2949 Views
0 Comments
2949 Views
Product_Support

Is there a recommended repeater for BACnet MSTP networks? - ( ‎2018-09-06 12:53 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-09-29 12:34 AM
0 Comments 2914 Views
0 Comments
2914 Views
Product_Support

How to reset Infinet Error Count (InfinetErrCount) and Reconfigs of an Infinet controller? - ( ‎2018-09-06 02:11 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-09-29 12:31 AM
0 Comments 2756 Views
0 Comments
2756 Views
Product_Support

Main Screen in Continuum is blank on startup - 1.94 (64-bit OS) - ( ‎2018-09-06 11:15 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-09-29 12:26 AM
0 Comments 2468 Views
0 Comments
2468 Views
David_Kendrick

Web Service Handler (rev 7) will not enable debug mode - ( ‎2023-07-04 07:38 AM )

Building Automation Knowledge Base
by Admiral David_Kendrick Admiral on ‎2023-07-04 07:38 AM
0 Comments 1004 Views
0 Comments
1004 Views
David_Kendrick

Error generated when deleting Services in SP-C-Web - ( ‎2023-06-27 12:05 AM )

Building Automation Knowledge Base
by Admiral David_Kendrick Admiral on ‎2023-06-27 12:05 AM
0 Comments 1177 Views
0 Comments
1177 Views
Product_Support

How to move a CyberStation installation when replacing the workstation PC on a single user system. - ( ‎2018-09-06 01:56 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-22 12:18 AM
0 Comments 2378 Views
0 Comments
2378 Views
Product_Support

How do I find the IP address of a third party BACnet device? - ( ‎2018-09-10 11:32 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-22 12:07 AM
0 Comments 4036 Views
0 Comments
4036 Views
Product_Support

BACnet error message when trying to use WriteProperty to a 3rd Party BACnet device - ( ‎2018-09-11 03:53 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-22 12:05 AM
0 Comments 3396 Views
0 Comments
3396 Views
Product_Support

It is normal for a BACnet network port's Poll Service 'Busy Time' property to be greater than 100%? - ( ‎2018-09-11 04:29 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-22 12:03 AM
0 Comments 3068 Views
0 Comments
3068 Views
Product_Support

No beep when presenting a card in front of an HID reader - ( ‎2018-09-06 09:56 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-20 08:07 AM
0 Comments 3988 Views
0 Comments
3988 Views
Product_Support

Error performing Continuum Database Initialization - ( ‎2018-09-06 01:15 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-20 07:43 AM
0 Comments 2850 Views
0 Comments
2850 Views
Product_Support

Valid access events are not logging or showing in the active event view but Invalid events show - ( ‎2018-09-10 05:23 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-20 07:39 AM
0 Comments 2462 Views
0 Comments
2462 Views
Product_Support

HID Corporate 1000 Cards - ( ‎2018-09-10 04:56 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-20 07:37 AM
0 Comments 2448 Views
0 Comments
2448 Views
Product_Support

Unable to Initialize Continuum Database after installing new SQL instance - ( ‎2018-09-06 12:43 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-20 07:24 AM
0 Comments 2659 Views
0 Comments
2659 Views
Product_Support

Automatically Running Continuum Standard Reports using Windows10 - ( ‎2018-09-10 03:52 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-14 06:53 PM
0 Comments 2731 Views
0 Comments
2731 Views
Product_Support

Sending a text message (SMS) from an alarm - ( ‎2018-09-10 04:52 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-09 06:47 AM
0 Comments 2761 Views
0 Comments
2761 Views
Product_Support

Upgrading SQL Express to a paid Edition of SQL for EcoStruxure Reports Server - ( ‎2018-09-11 01:35 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-06 12:11 AM
0 Comments 2871 Views
0 Comments
2871 Views
Product_Support

Configuring controllers for Access Control using SystemStatus and AccessServer system variables. - ( ‎2018-09-10 11:27 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-05 03:12 AM
0 Comments 2464 Views
0 Comments
2464 Views
Product_Support

Procedure for replacing a Continuum BCX 4040 controller - ( ‎2018-09-06 02:12 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-05 03:06 AM
0 Comments 3600 Views
0 Comments
3600 Views
Product_Support

Getting error "Communications failure due to routing device not available" when reloading BACnet Controller - ( ‎2018-09-06 01:38 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-05 02:59 AM
0 Comments 3075 Views
0 Comments
3075 Views
Product_Support

ACX5720 or ACX5740 backup to flash renders error message: "Unable to backup objects to flash for controllername" - ( ‎2018-09-07 02:14 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-02 07:22 AM
0 Comments 2572 Views
0 Comments
2572 Views
Product_Support

Database and Workstation Initialization - ( ‎2018-09-06 01:02 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-06-02 07:14 AM
0 Comments 2842 Views
0 Comments
2842 Views
Product_Support

Reseting an ACX 57xx model controller - ( ‎2018-09-07 10:44 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-23 03:32 AM
0 Comments 3950 Views
0 Comments
3950 Views
Product_Support

ETL Task not working when running as a service - ( ‎2018-09-11 08:15 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-23 03:24 AM
0 Comments 3034 Views
0 Comments
3034 Views
Product_Support

Unable to open BACnet Device/objects. "Object_Identifier" error. - ( ‎2018-09-07 08:49 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-23 03:23 AM
0 Comments 3137 Views
0 Comments
3137 Views
Product_Support

Reseting a BACnet b4920 back to the factory default IP address - ( ‎2018-09-07 12:39 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-23 03:10 AM
0 Comments 3321 Views
0 Comments
3321 Views
Product_Support

How Continuum determines if an Infinity Controller node is offline. - ( ‎2018-09-06 12:13 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-23 03:02 AM
0 Comments 2826 Views
0 Comments
2826 Views
Product_Support

How to backup/restore a Continuum Standalone Database prior to v1.82. - ( ‎2018-09-06 01:33 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-16 09:08 AM
0 Comments 3894 Views
0 Comments
3894 Views
Product_Support

Getting "Card Bad Parity" or incorrect card numbers from a Wiegand Card reader in Continuum - ( ‎2018-09-06 02:11 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-04 03:46 AM
0 Comments 3893 Views
0 Comments
3893 Views
Product_Support

Determining the Version of a EcoStruxure Building Operation backup set from its .xbk file - ( ‎2018-09-11 03:55 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-10 07:28 PM
0 Comments 5102 Views
0 Comments
5102 Views
Product_Support

Troubleshooting 0x8000001e / 0x00001408 errors in Continuum BACnet controller error logs. - ( ‎2018-09-11 03:23 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-04 03:37 AM
0 Comments 3286 Views
0 Comments
3286 Views
Product_Support

Cannot see a remote I/A Series BACnet/IP network while connected over a VPN connection. - ( ‎2018-09-06 01:14 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-03 06:11 AM
0 Comments 3331 Views
0 Comments
3331 Views
Product_Support

All inputs on a Continuum Infinet controller read 999.99 when viewing the electrical value - ( ‎2018-09-06 02:46 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-05-03 06:03 AM
0 Comments 3248 Views
0 Comments
3248 Views
Product_Support

Differences between EcoStruxure Energy Expert and EcoStruxure Power Monitoring Expert - ( ‎2020-12-06 11:50 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-04-26 05:34 AM
0 Comments 11162 Views
0 Comments
11162 Views
Product_Support

"Error 1722" during Energy Expert installation (formerly Power Manager) - ( ‎2018-09-11 08:17 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-04-26 05:31 AM
0 Comments 4239 Views
0 Comments
4239 Views
Product_Support

Getting Errors when attempting to open WebReports - ( ‎2018-09-11 05:27 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-04-25 08:33 AM
0 Comments 3294 Views
0 Comments
3294 Views
Product_Support

Error during the SQL Configuration step for EBO WebReports (v1.8) - ( ‎2018-09-11 11:52 AM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-04-25 07:11 AM
0 Comments 4267 Views
0 Comments
4267 Views
Product_Support

Active alarms are displayed in Alarm View for objects that are not in alarm. - ( ‎2018-09-06 02:02 PM )

Building Automation Knowledge Base
by Picard Product_Support on ‎2023-04-20 03:19 AM
0 Comments 3995 Views
0 Comments
3995 Views
Robert_Davis

Energy Expert Compatibility Matrix - ( ‎2020-12-29 10:10 AM )

Building Automation Knowledge Base
by Lieutenant JG Robert_Davis Lieutenant JG on ‎2024-04-04 07:04 AM
0 Comments 4679 Views
0 Comments
4679 Views
David_Kendrick

Creating a Trouble Input for Periodic Testing of a Reporting Service such as Contact ID - ( ‎2023-04-04 08:43 AM )

Building Automation Knowledge Base
by Admiral David_Kendrick Admiral on ‎2023-04-20 11:52 PM
0 Comments 1138 Views
0 Comments
1138 Views
AdamSteele

Configuring Security Expert Reporting Service such as Contact ID - ( ‎2021-03-12 02:46 AM )

Building Automation Knowledge Base
by Kirk AdamSteele Kirk on ‎2023-04-04 08:46 AM
0 Comments 1680 Views
0 Comments
1680 Views
DavidChild

SE8xxx Room Controller Password - ( ‎2020-03-13 08:26 AM )

Building Automation Knowledge Base
by Sisko DavidChild Sisko on ‎2023-02-14 03:36 PM
0 Comments 2445 Views
0 Comments
2445 Views
David_Kendrick

RDM Modules on SP-ACX and SP-AC1 controllers - ( ‎2021-07-13 03:12 AM )

Building Automation Knowledge Base
by Admiral David_Kendrick Admiral on ‎2023-02-07 08:49 AM
0 Comments 2530 Views
0 Comments
2530 Views
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of