How to move a CyberStation installation when replacing the workstation PC on a single user system.

Product_Support · ‎2018-09-06

Issue

What is the procedure on transferring Continuum from one PC to another PC?

Andover Continuum

Workstation hardware needs to be upgraded or replaced altogether

Collect information from the existing machine

Collect all IP address, DNS server and Windows Server IP information from the existing workstation.
Run Continuum Database Initialization on the existing machine.
Select Workstation and record the following information.
- Workstation Name
- Folder Name
- Device Node ID
- Network ID
- Data Source Name
- Database Name
- User Login ID
- Server Name.
Verify that correct Database Passwords are known for both Andover97 user and sa accounts
Start Continuum and run PinPoint.
- From the View menu select Options
- Record the folder path indicated under Graphics (Pin Files) and archive these files.
- Record the folder path indicated under Background and archive these files.
If any customization has been done to the menu pages (i.e. hot spot) then the User Profile folder( C:\Program File\Continuum\UserProfile) should also be archived.
Backup the Continuum Database
Move the database backup and the contents of the archived folders described above to a secure external drive or a network folder (not on the workstation itself).

Install CyberStation on the new machine

Before removing the existing machine from the network, start the new Workstation without connecting it to the network.
Configure the IP Address, DNS server and Windows Server IP address collected from the existing machine.
Install CyberStation on the new Workstation PC Note: Do not forget to disable all Virus Protection and Firewalls.
When prompted run Database Initialization
- Use the information collected on the existing machine to initialize the StandAlone Database.
- Use the information collected on the existing machine to initialize the WorkStation.
Start Continuum and verify that the CyberStation operates normally.

Copy data collected from the existing workstation onto the new workstation.

Copy Database backup file to the Backup folder under C:\Program Files\Microsoft SQL Server\
Copy contents of the archived Graphics folder to the same folder on the new workstation PC.
Copy contents of the archived Background folder to the same folder on the new workstation PC.
Copy contents of the archived User Profile folder to the same folder on the new workstation PC.
Run PinPoint
- From the View Menu select Options
- Under Graphics (Pin Files) enter the folder path to where the Graphics files have just been copied (see above).
- Under Background enter the folder path to where the background image files (see above).
- Select the Check button and verify that a failure notice (a red "X") does not appear beside any item.
Close PinPoint

Restore the Continuum Database.

On the new workstation, run SQL Server Management Studio Express.
Navigate to the Continuum Database.
Right click on the Continuum Database, select Restore
Browse to the folder where the existing Database backup file was copied to.
When the restore has completed successfully. Change the DB Owner:
- Right clicking on the Continuum database
- Selecting new query.
- In the query window type SP_ChangeDBOwner Andover97
- From the tool bar select Execute.
- The result window should return............Command(s) completed successfully
- Reset the passwords for Andover97 and SA
  1. Open Security from the main tree,
  2. Select Logins.
  3. Right click on Andover97 and select properties
  4. enter and retype new strong password password, retype the correct password.
  5. Repeat for SA password.
- Now restart the PC.
Run Database Initialization
Under StandAlone, update the database.
Re-Launch Continuum CyberStation and verify that CyberStation is working properly.
Shut down the new workstation.

Swap the workstations