A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
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Request a DDF using the Asset Definition service - learn more - Find DCE DDF support here - Find EcoStruxure IT device support here Looking for documentation? - Find DCE 7.x and DCO 8.x documentation here - Find EcoStruxure IT documentation here
EcoStruxure™ IT vendor-neutral DCIM experience
Device Definition Files (DDFs) now included, with more flexible pricing for custom DDFs
Offer Description
Continuing to deliver EcoStruxure IT’s vendor-n...
The IT Advisor 9.3.9 release includes:
Updates
New desktop client, required for ITA 9.3.9
The desktop client login screen now includes an option to configure a connection through a proxy, with or wit...
The Data Center Expert 7.9.3 release updates the server operating system to Rocky Linux 8.7.
It is required that youcontact supportto verify you have a valid software support contract before you recei...
Thank you for attending our Virtual User Group meetings! We hope you have found them informative and beneficial to help develop the operations and output from your EcoStruxure IT platforms.
We are hap...
Hello Everyone,
I wanted to take this time to announce that we have released NetBotz v5.3.1.
Netbotz 750/755 v5.3.1 release highlights:
1.) Fix forCVE-2021-44228
2.) Ability to add up to 10 SNMP Tra...
Please refer to Schneider Electric's security bulletin which contains the most up to date information:
https://www.se.com/ww/en/work/support/cybersecurity/security-notifications.jsp
Also see this art...
Data Center Operation was rebranded as EcoStruxure IT Advisor in 2019 to make it easier to select the right EcoStruxure solutions for your data center management needs.
As part of this evolution, the ...
The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
Hello, I have a problem. I have installed 8 POR 150 in cascade to a NETBOTZ 750, the first 5 POD 150 have communication and send the data collected by the sensors (The A-Links are between 100 meters or...
Hello,Can someone please confirm if the 9000 series rack PDUs work with Data Center Expert and IT Advisor?We are looking at theAPDU9966 model and I would like to ensure it works seamlessly with DCE and...
Hi Team ,We have customer who still using AP9320 (EMS) and they would replacevibration sensor ,does AP9320 can support vibration sensor NBES0306 ? Your input would be appreciated.
Dear Reader,At a customer of ours, they have the problem that PDUs have been replaced (16 APCs) and have been given the same IP address as the old PDUs.Now this has resulted in the following messages c...
i use PSE and PME at same PC so i use ETL.i add a new device at PSE then in the Mappings pane i see new device but when i verifyPSE data transfer to PMEI see that there is no data
Hi team,we have to migrate the virtual machines of a customer from one virtual environment to another. They say that they cannot keep the same IP address in both virtual machines in the new environment...
Hi,we have a DCE 7.9.2 that does not connect to an authentication server. Previously we had the same problem and we upgraded from DCE 7.9.1 to 7.9.2 and the problem was fixed, but after some days we ha...
Hi,Does anyone know a direct number toEcoStruxure IT Technical Support? I have two tickets open regarding some security findings that appear to be reporting falsely inEcoStruxure IT. I did get a fairly...
Hello experts,I am a data analytics person looking to extract the data center equipment operational data through the provided API (SOAP APIs) such as those mentioned here.Data Center Expert Web Service...
NBRK0570 running V4_5_1_20151117_1714I am trying to reset the default root password to get access to the WEB UI and connect via Advanced View.The 570 was previously monitored by a DCE server that is no...