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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2025-10-21 09:25 AM
Hello,
I am trying to push a firmware update from EcoStruxure to a new Smart-UPS 2200. I am using FTP for the transfer, and getting this error: Binary transfer failed.
The credentials work fine. What else should I check?
thanks,
Jeremy
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Posted: 2025-10-24 04:25 AM
Hi @jscott5470
Have a look at this help center article for instructions and troubleshooting suggestions.
https://community.se.com/t5/Firmware-update/Video-Firmware-update-in-IT-Expert/ta-p/446958
Othrwise, you can request support for the fastest resolution.
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