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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22440 18 8
Latest Reply: JLehr

LarryK
/html/rank_icons/LtCommander.png LarryK

When will ESIT become a true Managed Services Provider (MSP) platform?

I want ONE portal to log in to see ALL of my clients' UPS/NMC configurations. I do not want to use a separate email address for each client account. (I realized today that each reported support incide...
EcoStruxure IT icon_circle EcoStruxure IT Forum
936 0 3
Latest Reply: LarryK

mchambre
/html/rank_icons/Lieutenant.png mchambre /html/rank_icons/EcoXpertMasterLeaf.png

ETL - Ovewrite existing values & ignore position

Hello, I am configuring an ETL job as usual. My customer tells me that he would like to have the ability to modify their data afterwards in the CSV (So without going into ETL, and reset positions) ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
80 0 0

2025-10-29

Allan_B
Allan_B

PME and DCE inegration

I like to know if there is any documentation, guide or instruction available for discovering PME devices in data center experts any tips and tricks for doing that And any particular troubleshooting
EcoStruxure IT icon_circle EcoStruxure IT Forum
71 0 0

2025-10-27

Solved
Fred6
Fred6

DCE Client Version 7.6.0

Hi, We are still running an older version of DCE and require the desktop client to install on another computer. Are you able to assist in finding the client version 7.6.0. Thank You
EcoStruxure IT icon_circle EcoStruxure IT Forum
188 0 2
Latest Reply: Fred6

Informational
ErickaTavares
/html/rank_icons/Lieutenant.png ErickaTavares /html/rank_icons/SE-Employee.png

New! The Latest EcoStruxure IT Portfolio Upgrades and Features

We are excited to share some of the Q1 upgrades and new features to the EcoStruxure IT portfolio, all designed to benefit our customers and partners. Data Center Expert New Web UI makes DCE easi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1278 2 2
Latest Reply: JLehr

Jonathan-Reyes
Jonathan-Reyes

Netbotz 750 wireless peripherals failing to update

Hello all, I recently updated to firmware 5.3.5.434, however the following peripherals are stuck in "Pending Update" status. If I try to update manually then I get a CSRF check error. Please see ima...
EcoStruxure IT icon_circle EcoStruxure IT Forum
110 0 1
Latest Reply: JLehr

ScottD
ScottD

Battery age

I have a new battery on the shelf (not installed). The s/n# is 8H1347F156114. Can you tell me how old it is?
EcoStruxure IT icon_circle EcoStruxure IT Forum
242 0 1
Latest Reply: JLehr

Solved
martinwall
/html/rank_icons/Crewman.png martinwall

Wireless Sensors Not Able To Activate Beacon - Netbotz 250

Hello I am having a problem getting wireless sensors to activate a beacon AP9324 on a Netbotz 250 device. I have seen a legacy post (from 2021) stating that this wasn't possible, am I to assume this...
EcoStruxure IT icon_circle EcoStruxure IT Forum
223 0 1
Latest Reply: JLehr

Jlvega
Jlvega

EcoX IT Gateway - Device Credentials

I'm trying to look under Settings-->Device Credentials, all the devices that are using my credentials defined. Gateway only show how many devices are using a credential, but i couldnt find where to ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
199 0 1
Latest Reply: JLehr

silviolcf
silviolcf

Customer Assets

I'm facing a problem separating servers for clients within ITA. I can separate an entire rack for a client without any problems. However, I can't leave the rack without a specific client and just place...
EcoStruxure IT icon_circle EcoStruxure IT Forum
233 0 1
Latest Reply: Jef

jscott5470
jscott5470

Binary transfer failed

Hello,I am trying to push a firmware update from EcoStruxure to a new Smart-UPS 2200. I am using FTP for the transfer, and getting this error: Binary transfer failed. The credentials work fine. What ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
183 1 1
Latest Reply: JLehr

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