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Contact SchneiderCommunity.Support@se.com if you have any questions.
We commit to serve you, our customers, with care, consideration, and respect and to protect your privacy and personal information.
The processing of personal information is carried out by Schneider Electric (“we”) and its affiliates. Schneider Electric Industries SAS, 35 rue Joseph Monier 92500 Rueil Malmaison - France, Schneider Electric’s Head Office, is the data controller of central data processing activities, such as providing to its affiliates worldwide, the platform.
In addition, Schneider Electric affiliates are the data controllers of local data processing activities such as the management of the content of the platform, the relationship with you as well as the communications
We use your personal information to provide you with the access to and the ability to use several features within the communities, including:
Additionally, we use information for the management of your registration, your interaction within the communities as well as for statistical purposes (i.e: number of views, comments..);
We do not make decisions based solely on automated processing which may produce legal effects or similarly affect you.
We keep information as needed to perform the purposes described above, taking into consideration the need to provide the services, marketing requirements, security requirements, legal requirements and statute of limitations.
Personal information will be processed by our affiliates and suppliers involved in the provision of the services and in the performance of the purposes described in Section 2. We take measures to ensure that personal information receives an adequate level of protection. We do not sell your personal information.
Our affiliates and suppliers provide service including hosting and maintenance, performance monitoring and security. As we are a global company, teams and suppliers may have global or multi-country roles, and they can be located anywhere in the world, in countries with different privacy standards than the country of our customers.
We have internal policies applied by our affiliates and we conclude contracts with our suppliers to ensure appropriate safeguards. Our group has adopted Binding Corporate Rules (BCR). In addition, we conclude Standard Contractual Clauses and rely on EU Commission’s adequacy decisions. To obtain more details and copies of safeguards put into place, you may contact email@example.com.
We may also share your information, as necessary:
We follow generally accepted industry standards to protect personal information and we maintain appropriate administrative, technical, and physical safeguards to protect it against accidental or unlawful destruction, accidental loss and unauthorized alteration.
However, no method of transmission over the internet or of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
To exercise the data protection rights granted under applicable data protection law, such as the rights to be informed, to access, to rectify, to withdraw consent, to request restriction or erasure, the right to object and data portability, you may make a request at the contact details available within the service or at Global-Data-Privacy@schneider-electric.com. To ensure the security of your personal information, we may ask you to provide other details to verify your identity.
You may address questions or comments about our privacy practices or this privacy notice to our Group Data Protection Officer (Group DPO):
DPO Schneider Electric
35 rue Joseph Monier
92506 Rueil Malmaison
If you believe that we have processed your personal information in violation of applicable law, you may file a complaint with the Group DPO at the contact details above or with a supervisory authority.
This privacy notice may change from time to time. We will provide information about material changes.