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EcoStruxure IT Forum

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Label: "it expert"

View in: "EcoStruxure IT Forum" | Community

428 Posts | First Used: 2020-04-23

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
26688 18 8
Latest Reply: JLehr

Solved
kt
kt

E&O Liability Insurance for DCIM software

We are currently in the process of renewing our DCIM subscription but received some internal feedback(concerns) regarding Schneider Electric's Errors and Omissions (E&O) coverage on their DCIM soft...
EcoStruxure IT icon_circle EcoStruxure IT Forum
138 0 2
Latest Reply: kt

w59thELEC
w59thELEC

How do i logout of Ecostruxure power commission

How do i logout of Ecostruxure power commission, so i can log into a different account.
EcoStruxure IT icon_circle EcoStruxure IT Forum
39 0 0

2026-07-08

Becctely124
Becctely124

No sticker found for product key and ID

Hi,I am currently trying to import our UPS (Model: Smart-UPS SRT 6000) into EcoStruxure. I am attempting to use the SmartConnect method; however, I am unable to locate the Product ID or Product Key on...
EcoStruxure IT icon_circle EcoStruxure IT Forum
102 0 2
Latest Reply: Zacharias

LarryK
LarryK

Cannot access client ESIT accounts - SMS unavailable

This: I don't recall if there is a status page to find out how long this problem will last / when it will be fixed.
EcoStruxure IT icon_circle EcoStruxure IT Forum
98 0 2
Latest Reply: Cory_McDonald

SESA791690
SESA791690 Explorer

Inquiry about DDF file for PAS600L in DCE

Hello team, I would like to ask whether there is an available DDF (Device Definition File) for the PAS600L device that can be used in Data Center Expert (DCE). I have checked the current DDF catalog b...
EcoStruxure IT icon_circle EcoStruxure IT Forum
115 0 2
Latest Reply: ATrabert

SESA791690
SESA791690 Explorer

Inquiry about DDF file for Altivar ATV900 in DCE

Hello team, I would like to ask whether there is an available DDF (Device Definition File) for Schneider Altivar ATV900 that can be used in Data Center Expert (DCE). Also, if there is no DDF availab...
EcoStruxure IT icon_circle EcoStruxure IT Forum
83 0 1
Latest Reply: Cory_McDonald

JerryO
JerryO

IT Expert AD/LDAP config and CA SSL certificate

Looking for guidance or documentation to add our IT Expert gateway to our AD/LDAP so we can use our AD/LDAP creds required by our security group. Also document to add a CA SSL Certificate for the gatew...
EcoStruxure IT icon_circle EcoStruxure IT Forum
87 2 1
Latest Reply: mohsin015

JohanDuc
JohanDuc

AKCP SensorProbeX+ integration into IT expert

We are integrating AKCP SensorProbeX+ devices into EcoStruxure IT Expert using generic SNMP discovery.IT Expert is via the gateway discovering threshold/min/max-related SNMP objects as if they were li...
EcoStruxure IT icon_circle EcoStruxure IT Forum
124 0 2
Latest Reply: JohanDuc

Hank2
Hank2

How to use the recovery code to log in to my account

How do I find what my recovery code is. I do not know it.
EcoStruxure IT icon_circle EcoStruxure IT Forum
220 0 1
Latest Reply: Cory_McDonald

Ilyas
Ilyas Explorer

How to add 3rd party devices to IT Expert?

Is there any way to add third-party display devices to IT Expert? Is there a way to interpret or map signals?Is it possible to connect various sensors, generators, and controllers?
EcoStruxure IT icon_circle EcoStruxure IT Forum
197 0 1
Latest Reply: Cory_McDonald

Solved
Joe_Masiello
Joe_Masiello Explorer

Gateway support on Linux 11

Hi Team, I have searched our pages, but i could not find out whether we support Linux version 11 yet on not as the OS for the gateway for IT Expert. Is it supported now, or is it on th road map?
EcoStruxure IT icon_circle EcoStruxure IT Forum
428 0 4
Latest Reply: JLehr

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