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EcoStruxure IT Forum

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Label: "it expert"

View in: "EcoStruxure IT Forum" | Community

434 Posts | First Used: 2020-04-23

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EcoStruxure IT Forum

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nncnnnnn 27496
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27496 18 8
Latest Reply: JLehr

nncnnnnn 106
Sang-Won_Choi
Sang-Won_Choi

Could i change time zone KST (UTC+9)

When i check the time it is different our local time then not sure it is correct real time. Could you please let me know how i change to our local time zone KST UTC+9
EcoStruxure IT icon_circle EcoStruxure IT Forum
106 0 1
Latest Reply: Cory_McDonald

nncnnnnn 722
Mateusz_Teco
Mateusz_Teco

Install EcoStruxure IT Gateway on Windows - Install Fails

Hello, We need an older or alternative EcoStruxure IT Gateway installer. The current installer EcoStruxure IT Gateway 2.2.0.16 fails on Windows 10 and also on a clean Windows 10 virtual machine. The in...
EcoStruxure IT icon_circle EcoStruxure IT Forum
722 1 3
Latest Reply: le_python

nncnnnnn 123
LarryK
LarryK

Does anyone have stats in the newly release Equipment Refresh section ...

Here's what I have showing for one site: In this site's case, there is an SMT1500C that was placed into service at the end of November 2019 (Manufacture date: 06/18/2019). The extended warranty e...
EcoStruxure IT icon_circle EcoStruxure IT Forum
123 0 0

2026-09-22

nncnnnnn 167
Dave.Batten
Dave.Batten

Network flow documentation - UPS to Gateway

Is there any documentation on the network traffic flow between a UPS and the IT Gateway using SNMPv3? We recently moved our on-prem gateway to an Azure instance, and then changed our WAN network. SNMP ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
167 0 1
Latest Reply: Cory_McDonald

nncnnnnn 138
almothana
almothana

Master access card configuration

Hi all, We have 40+ racks with Schneider/APC electronic rack access handles. We need one master card that opens all of them. Is there a way to configure this card once and have it apply to all racks vi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
138 0 0

2026-08-01

nncnnnnn 488
SESA791690
SESA791690 Explorer

Inquiry about DDF file for PAS600L in DCE

Hello team, I would like to ask whether there is an available DDF (Device Definition File) for the PAS600L device that can be used in Data Center Expert (DCE). I have checked the current DDF catalog b...
EcoStruxure IT icon_circle EcoStruxure IT Forum
488 0 3
Latest Reply: VanGURU

nncnnnnn 152
NickTam
NickTam Explorer

Galaxy UPS battery wear information in the IT Expert UPS assessment

The UPS Galaxy VL or VX are using external battery block. How the battery wear support it? thanks!
EcoStruxure IT icon_circle EcoStruxure IT Forum
152 0 0

2026-07-24

nncnnnnn 249
lobo_garyp
lobo_garyp

EcoStruxure IT Mobile App SSO Looks Like Man In The Middle Attack To P...

I have configured our EcoStruxure ITE platform to allow SSO logins using Entra ID for our organisation. This is working for our users logging via a web browser, but we have a problem with logins to the...
EcoStruxure IT icon_circle EcoStruxure IT Forum
249 0 0

2026-07-15

nncnnnnn 410
Solved
kt
kt

E&O Liability Insurance for DCIM software

We are currently in the process of renewing our DCIM subscription but received some internal feedback(concerns) regarding Schneider Electric's Errors and Omissions (E&O) coverage on their DCIM soft...
EcoStruxure IT icon_circle EcoStruxure IT Forum
410 0 2
Latest Reply: kt

nncnnnnn 272
Becctely124
Becctely124

No sticker found for product key and ID

Hi,I am currently trying to import our UPS (Model: Smart-UPS SRT 6000) into EcoStruxure. I am attempting to use the SmartConnect method; however, I am unable to locate the Product ID or Product Key on...
EcoStruxure IT icon_circle EcoStruxure IT Forum
272 0 2
Latest Reply: Zacharias

nncnnnnn 315
Solved
LarryK
LarryK

Cannot access client ESIT accounts - SMS unavailable

This: I don't recall if there is a status page to find out how long this problem will last / when it will be fixed.
EcoStruxure IT icon_circle EcoStruxure IT Forum
315 0 2
Latest Reply: Cory_McDonald

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