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Label: "it expert"

View in: "EcoStruxure IT Forum" | Community

395 Posts | First Used: 2020-04-23

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23624 18 8
Latest Reply: JLehr

JosephH2025
JosephH2025

Installing

I need help with installing. I have tried on a brand new Win11 device and now on a Win 2025 Datacenter machine and get the same error at the very end."problem running the post-install step. Installatio...
EcoStruxure IT icon_circle EcoStruxure IT Forum
29 0 1
Latest Reply: Cory_McDonald

Skylynk
Skylynk

How do I generate a Report to list all NIC Models installed on all UPS...

How do I generate a Report to list all NIC Models installed on all UPSs in my environment that have NICs installed?I have tried everything I can think of in the Reports and Monitoring features. Maybe ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
32 0 1
Latest Reply: APC_Steve

derrick_huynh
derrick_huynh

Devices still in Ecostruxure IT Expert after deleting in IT Gateway

We recently replaced several Smart-UPS SRT 5000 units with Smart-UPS Ultra 5000s. After removing the old devices from IT Gateway and discovering the new ones on IT Expert, both old and new devices now ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
138 1 1
Latest Reply: JLehr

LarryK
Lt. Commander LarryK

FWIW - FYI: SKU change for EcoStruxure IT Expert

Just learned that the one year license for ESIT has changed from SFTWES1-DIGI to SWITE1YR-DIGI. The corresponding 3 and 5 year license SKUs have also changed. I could not find ANY announcement about t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
229 1 5
Latest Reply: JLehr

Solved
LarryK
Lt. Commander LarryK

Device warranty date in ESIT is not correct - ignores extended warrant...

A client has an SMT1000C with Serial Number starting with 3S2102. ESIT shows the following for the Warranty end date (August 29, 2024): However, this device has an extended warranty starting with 8W...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1075 1 4
Latest Reply: JLehr

Solved
4jp
Ensign 4jp

Can I remove the "devices that require attention" in the ITE gateway?

We did mass scans on a /8 subnet (millions of IPs) and ITE picked up a lot of things like printers, medical devices, vendor devices, etc. that don't belong in Ecostruxure but obviously it didn't have t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
115 0 1
Latest Reply: LarryK

marek.notino
Crewman marek.notino

Problem running post-install step

Hello, During the installation of the EcoStruxure IT Expert Gateway, I get an error saying that the services failed to start.However, on the screen, it shows that the services are running, yet the inst...
EcoStruxure IT icon_circle EcoStruxure IT Forum
364 0 3
Latest Reply: GlennWalker

n_nagra
Crewman n_nagra

Netbotz 755 - No images attached to emails after motion detection

I have recently upgraded my Netbotz 755 from 5.4 to 5.5.1087 version. I have stopped receiving images in the email which i used to get whenever motion was detected by the appliance. I am only getting ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
106 0 1
Latest Reply: n_nagra

JWHAVO
JWHAVO

Clear the list of discoverd devices in the EcoStruxure Gateway that ha...

Is there a way to clear the list of discovered devices that don't have a valid authentication ? I ones did a discovery of a subnet and have now a list of detected ip addresses it can not authenticate o...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1022 1 4
Latest Reply: LarryK

clucas
clucas

PDU Offline alerts

hi ecostruxure, how can I setup a critical alert in ecostruxure for when my PDUs goes offline? I have tried creating a threshold policy and setting the lower critical power alert to 0 but this does not...
EcoStruxure IT icon_circle EcoStruxure IT Forum
216 1 1
Latest Reply: Cory_McDonald

LarryK
Lt. Commander LarryK

When will ESIT become a true Managed Services Provider (MSP) platform?

I want ONE portal to log in to see ALL of my clients' UPS/NMC configurations. I do not want to use a separate email address for each client account. (I realized today that each reported support incide...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1114 0 3
Latest Reply: LarryK

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