Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
  • Label: IT Advisor
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

Label: "it advisor"

View in: "EcoStruxure IT Forum" | Community

361 Posts | First Used: 2020-04-01

Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,094
  • Data Center Operation 2,255
  • NetBotz 1,014
  • IT Expert 428
  • IT Advisor 361
  • DCIM Support 319
  • DDF 315
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 67
  • power monitoring expert 62
  • Building Operations 55
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 13
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Bug fixes 1
  • Power Availability 1
  • Fire Prevention 1
  • Temperature Humidity & Air quality Sensors 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

EcoStruxure IT Forum

  • « Previous
    • 1
    • 2
    • 3
    • …
    • 33
  • Next »
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
26691 18 8
Latest Reply: JLehr

w59thELEC
w59thELEC

How do i logout of Ecostruxure power commission

How do i logout of Ecostruxure power commission, so i can log into a different account.
EcoStruxure IT icon_circle EcoStruxure IT Forum
42 0 0

2026-07-08

SESA791690
SESA791690 Explorer

Inquiry about DDF file for PAS600L in DCE

Hello team, I would like to ask whether there is an available DDF (Device Definition File) for the PAS600L device that can be used in Data Center Expert (DCE). I have checked the current DDF catalog b...
EcoStruxure IT icon_circle EcoStruxure IT Forum
117 0 2
Latest Reply: ATrabert

SESA791690
SESA791690 Explorer

Inquiry about DDF file for Altivar ATV900 in DCE

Hello team, I would like to ask whether there is an available DDF (Device Definition File) for Schneider Altivar ATV900 that can be used in Data Center Expert (DCE). Also, if there is no DDF availab...
EcoStruxure IT icon_circle EcoStruxure IT Forum
86 0 1
Latest Reply: Cory_McDonald

Charles4
Charles4

Mount points for EIT gateway on RHEL 9.7

I am installing EcoStruxure IT Gateway on our RHEL 9.7 platform, I would like to request your guidance on the recommended storage layout. Please advise on whether I should separate the following...
EcoStruxure IT icon_circle EcoStruxure IT Forum
181 0 1
Latest Reply: Cory_McDonald

SamYau
SamYau

Ecostruxure IT advisor import excel equipment problem

Hi Sir/Madam, I am investigating the import equipment function for the inventory checking. And I have the following questions. 1. Can it delete an asset with import excel ? (To handling the case of mis...
EcoStruxure IT icon_circle EcoStruxure IT Forum
506 0 6
Latest Reply: ATrabert

Solved
SamYau
SamYau

Import custom Properties

Hi Sir/Medom, In the Ecostrucxure IT Advisor. I would like to import equipments with custom properties, but I can't see any example in the import template. Is there any document or tutorial about thi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
196 0 2
Latest Reply: gsterling

Solved
NF-London
NF-London

API for Ecostruxure ITA

Hi, We have external DCE systems from the hosts managed BMS systems connected to our Ecostruxure ITA. These capture things like the UPS and other upstream devices in the power chain. We do not manage...
EcoStruxure IT icon_circle EcoStruxure IT Forum
521 0 4
Latest Reply: NF-London

MarcoPer1985
MarcoPer1985

Read‑Only API Access for IT Advisor (EcoStruxure IT) – Documentation o...

Hello everyone, I am currently working with EcoStruxure IT Advisor and I am looking to retrieve data from the system using read‑only APIs (no write or configuration changes). My use case is strictly da...
EcoStruxure IT icon_circle EcoStruxure IT Forum
312 0 3
Latest Reply: gsterling

Solved
ValentinTerrisse
ValentinTerrisse Explorer

Support confirmation – Legacy MGE 66074 NMC with EcoStruxure IT Gatewa...

Hello, We would like to formally confirm whether the legacy MGE 66074 Network Management Card (NMC) is officially supported when used in combination with an EcoStruxure IT Gateway, for monitoring purp...
EcoStruxure IT icon_circle EcoStruxure IT Forum
231 0 1
Latest Reply: VSales

Solved
cgabrill
cgabrill

Fanout cable

In IT Advisor, how do I connect a Fanout cable to equipment in multiple racks? I only see equipment in the current rack in the dropdown list.
EcoStruxure IT icon_circle EcoStruxure IT Forum
223 0 1
Latest Reply: gsterling

Geevarghese
Geevarghese

ITA 9.6 authentication error

installed ITA version 9.6 and restored backup from version 9.5.3 users cannot login using authentication sever and external system connectivity is also failing . ITA server 9.6 is on the same VLAN as v...
EcoStruxure IT icon_circle EcoStruxure IT Forum
255 0 1
Latest Reply: gsterling

  • « Previous
    • 1
    • 2
    • 3
    • …
    • 33
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore