EcoStruxure IT forum
A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
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EcoStruxure™ IT vendor-neutral DCIM experience
Device Definition Files (DDFs) now included, with more flexible pricing for custom DDFs
Offer Description
Continuing to deliver EcoStruxure IT’s vendor-n...
The IT Advisor 9.3.9 release includes:
Updates
New desktop client, required for ITA 9.3.9
The desktop client login screen now includes an option to configure a connection through a proxy, with or wit...
The Data Center Expert 7.9.3 release updates the server operating system to Rocky Linux 8.7.
It is required that youcontact supportto verify you have a valid software support contract before you recei...
Thank you for attending our Virtual User Group meetings! We hope you have found them informative and beneficial to help develop the operations and output from your EcoStruxure IT platforms.
We are hap...
Please refer to Schneider Electric's security bulletin which contains the most up to date information:
https://www.se.com/ww/en/work/support/cybersecurity/security-notifications.jsp
Also see this art...
Data Center Operation was rebranded as EcoStruxure IT Advisor in 2019 to make it easier to select the right EcoStruxure solutions for your data center management needs.
As part of this evolution, the ...
Hi team,we have to migrate the virtual machines of a customer from one virtual environment to another. They say that they cannot keep the same IP address in both virtual machines in the new environment...
Solved
Can anyone provide a definition of what the double-ended arrow means when shown in the top left quadrant of the capacity summary in ITA? Picture attached.
EcoStruxure™ IT vendor-neutral DCIM experience
Device Definition Files (DDFs) now included, with more flexible pricing for custom DDFs
Offer Description
Continuing to deliver EcoStruxure IT’s vendor-n...
Solved
Hi team,we need to upgrade a customer from DCO 8.2.7 to the latest ITA version available. Is this the correct path?Update directly DCO 8.2.7 to 8.3.8Deploy a new virtual machine with ITA 9.3.9 and rest...
Dear Community,
I bumped into an error " Selected company name doesn't match the company name of the parent equipment" in every cage inside one particular data hall. The system is running at ITA 9.3.5...
The IT Advisor 9.3.9 release includes:
Updates
New desktop client, required for ITA 9.3.9
The desktop client login screen now includes an option to configure a connection through a proxy, with or wit...
Hi Team,in a project we are seeing these errors in some random racks in our modeling in the Inlet and Exhaust temperature:In some racks it works fine, but in another we see those rare values.Then, in t...
Solved
I have noticed that the coloured dot in the bottom right hand corner of the desktop client has turned red and sometimes disappears altogether. I am used to seeing a green dot indicating a healthy netwo...
HelloI want to update the equipment in a rack through an excel. I have updated the genome. The doubt I have is, once the genome is updated, do I only need to indicate the 'Model Name' in the excel or d...
The Data Center Expert 7.9.3 release updates the server operating system to Rocky Linux 8.7.
It is required that youcontact supportto verify you have a valid software support contract before you recei...
Solved
Hi Team,
One of our VIP customer requires their ITA server to send server logs to a remote server.
Does ITA support this? may we know the procedure? Today they did tried to configure rsyslogs but the ...
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