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Felix Nyakundi

Ensign

‎2025-05-05

Company :

Felix Nyakundi

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Angwenyi

WIB 8000 shows disconnected immediately after being added to Data Cent...

Dear Team,I have downloaded the two DDF from the DDF search but whenever I add Stulz WIB 8000 it's added but after initializing it immediately shows d...

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262 0 5

2025-03-16 06:46 AM

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Angwenyi

Data Center Expert v8.1.0 - not able to launch some devices which were...

Dear Team,I have a customer with DCE v8.1.0, previously on upgrade all devices were launching but now a few devices are not launching much as am able ...

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317 0 2

2024-09-24 08:14 AM

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Angwenyi

DeDCE on hardware server not Starting up

Dear Team,Kindly, I have DCE on hardware server which customer reported on not starting up after restarting.On further troubleshooting we found attach...

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590 0 3

2024-09-06 12:02 AM

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Angwenyi

Serial Number - Ecostruxure IT Advisor

Dear Team,I have an IT Advisor which can't log in to the client, the client disappears whenever I key in the credentials.From my previous experience I...

EcoStruxure IT icon_circle EcoStruxure IT forum

953 0 4

2024-08-16 03:08 AM

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Angwenyi

Symmetra PX & Galaxy VM UPS delay in alarm detection and clearance on ...

Dear Team, I am having an issue with 2 x Symmetra PX & 1 x Galaxy VM NMC with them showing alarms and clearing the same alarms on DCE, after the card ...

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531 0 4

2024-08-15 10:21 AM

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Angwenyi

Ortea Sirus Stabilizer Keeps Changing MAC Address

Dear Team, We have a customer with subject unit, we've connected it to the DCE via Modbus over IP. However, customer claims it keeps getting blacklist...

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1452 0 2

2022-04-23 12:40 AM

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Angwenyi

NetBotz 570 not able to boot up

Dear Team, I have a customer NetBotz 570 which has been working fine for 3yrs, now it can't boot up. I used HyperTerminal for troubleshooting and it s...

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1163 0 2

2021-08-06 01:08 AM

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Angwenyi

Uniflair pCOweb Card Can't be added on DCE via SNMP V1

Dear Team. I recently ordered pCOweb card for Uniflair Cooling unit, after installing it I assigned static IP address tried to ping from DCE and it wa...

EcoStruxure IT icon_circle EcoStruxure IT forum

728 1 0

2021-06-06 11:49 PM

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Angwenyi

Galaxy 7000 UPS AP9635CH Network Management Card Wrong Firmware

Dear Team, Hope you are doing fine. I have customer's UPS (Galaxy 7000) with AP9635CH NMC installed, however the card can't communicate with UPS due t...

EcoStruxure IT icon_circle EcoStruxure IT forum

709 1 0

2021-06-06 11:25 PM

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Angwenyi

Where to download DCO v8.3.2 Desktop Client

Hi Team, I have recently upgraded customer DCO version to 8.3.2 but can't get desktop client. I downloaded one available on the download but the appli...

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1968 0 7

2021-05-30 10:55 AM

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Angwenyi

DCO Server Services not Running

Dear Team, Kindly assist, I have two customers with attached error showing on status. One of the customers the DCO has enough resources but the other ...

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1891 0 6

2021-02-24 12:57 AM

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