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GavinHe
GavinHe
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GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Zoning is reverting to the original state

IssueZoning is reverting to the original state set on the RP-C controller after deployment or runtime changes.Product LineEcoStruxure Building Operati...
Knowledge Center icon_circle Building Automation Knowledge Base
66 0 0

2025-10-28 05:29 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

SpaceLogic IP controllers may experience unexpected addition or loss o...

IssueBindings to graphics and programs on SpaceLogic IP controllers are being unexpectedly added or removed.Product LineEcoStruxure Building Operation...
Knowledge Center icon_circle Building Automation Knowledge Base
172 0 0

2025-10-14 03:44 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Use the USB host port on the Automation Server to access and retrieve ...

IssueThe IP address of a standalone Automation Server cannot be identified, and the Session ID required for password reset cannot be retrieved.Product...
Knowledge Center icon_circle Building Automation Knowledge Base
200 0 0

2025-09-24 05:25 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Identify Automation Server IP address to retrieve the password reset S...

IssueHow can the IP address of a Standalone Automation Server be determined so that the password reset session ID can be retrieved?Product LineEcoStru...
Knowledge Center icon_circle Building Automation Knowledge Base
333 2 0

2025-09-22 03:59 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Error 'Domain Controller version too low' encountered when logging int...

IssueIt is not possible to login to an Automation Server and it fails with the error "Domain Controller version too low' for certain users.Product Lin...
Knowledge Center icon_circle Building Automation Knowledge Base
550 1 0

2025-05-02 07:50 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Ensure a version of TLS is disabled using OpenSSL

IssueEnsure a version of TLS is disabled using OpenSSLProduct LineEcoStruxure Building OperationEnvironmentEnterprise CentralEnterprise ServerAutomati...
Knowledge Center icon_circle Building Automation Knowledge Base
2557 0 0

2024-03-06 03:19 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Project Configuration Tool - Failed to Deploy Builder for Function Blo...

IssueNeed to bind program objects and as detailed in Deploying a Function Block Program to a Server it is not possible to interact (eg. bind its objec...
Knowledge Center icon_circle Building Automation Knowledge Base
1995 1 0

2023-11-09 03:04 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Security Expert - Denied Entry by "Entry Mode Error Door Waiting for B...

IssueSecurity Expert is denying user entry to a door and generating an event message stating waiting for Bio Mode Card Input Credentials. Biometric c...
Knowledge Center icon_circle Building Automation Knowledge Base
1980 1 0

2023-09-10 07:10 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Cannot clear Semantic DB default admin password alarm when Enterprise ...

IssueOn a system requiring Semantics after adding Enterprise Servers to an Enterprise Central alarms are generated that cannot be cleared. Changing t...
Knowledge Center icon_circle Building Automation Knowledge Base
3890 0 0

2023-09-07 07:57 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

External log storage not working with SQL Server Express

IssueReceive alarm messages as "Server does not exist or access denied", "08001: [FreeTDS][SQL Server]Unable to connect to data source" or "08S01: [Fr...
Knowledge Center icon_circle Building Automation Knowledge Base
4091 4 0

2023-04-24 04:46 PM

GavinHe
/html/rank_icons/Sisko_20x20.png GavinHe /html/rank_icons/SUPPORT-rank.png

Project Configuration Tool - failed get matching version

IssueProject Configuration Tool generates a 'failed get matching version' error when attempting to start an existing serverProduct LineEcoStruxure Bui...
Knowledge Center icon_circle Building Automation Knowledge Base
2301 0 0

2023-04-23 06:11 PM

Activity Feed
  • Posted Zoning is reverting to the original state on Building Automation Knowledge Base. ‎2025-10-28 05:29 PM
  • Posted SpaceLogic IP controllers may experience unexpected addition or loss of bindings to graphics and program logic. on Building Automation Knowledge Base. ‎2025-10-14 03:44 PM
  • Posted Use the USB host port on the Automation Server to access and retrieve the Session ID on Building Automation Knowledge Base. ‎2025-09-24 05:25 PM
  • Got a Like for Identify Automation Server IP address to retrieve the password reset Session ID. ‎2025-09-23 06:27 AM
  • Got a Like for Identify Automation Server IP address to retrieve the password reset Session ID. ‎2025-09-23 01:21 AM
  • Posted Identify Automation Server IP address to retrieve the password reset Session ID on Building Automation Knowledge Base. ‎2025-09-22 03:59 PM
  • Got a Like for External log storage not working with SQL Server Express. ‎2025-08-19 02:54 AM
  • Got a Like for Error 'Domain Controller version too low' encountered when logging into an AS-P. ‎2025-05-05 01:07 AM
  • Posted Error 'Domain Controller version too low' encountered when logging into an AS-P on Building Automation Knowledge Base. ‎2025-05-02 07:50 PM
  • Got a Like for Connecting a SpaceLogic Controller via MSTP. ‎2025-04-30 10:01 AM
  • Got a Like for External log storage not working with SQL Server Express. ‎2025-04-26 01:31 AM
  • Got a Like for Connecting a SpaceLogic Controller via MSTP. ‎2025-03-12 02:22 AM
  • Got a Like for Project Configuration Tool - Failed to Deploy Builder for Function Block Program. ‎2024-10-07 06:30 AM
  • Got a Like for Script Program Error “Datetime calculation with overflow”. ‎2024-04-14 03:17 PM
  • Got a Like for External log storage not working with SQL Server Express. ‎2024-03-17 11:53 PM
  • Got a Like for Connecting a SpaceLogic Controller via MSTP. ‎2024-03-08 07:35 AM
  • Posted Ensure a version of TLS is disabled using OpenSSL on Building Automation Knowledge Base. ‎2024-03-06 03:19 PM
  • Got a Like for Connecting a SpaceLogic Controller via MSTP. ‎2024-01-26 06:34 AM
  • Posted Project Configuration Tool - Failed to Deploy Builder for Function Block Program on Building Automation Knowledge Base. ‎2023-11-09 03:04 PM
  • Got a Like for Script Program Error “Datetime calculation with overflow”. ‎2023-10-10 10:12 AM
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