Use the USB host port on the Automation Server to access and retrieve the Session ID

[GavinHe]

Issue

The IP address of a standalone Automation Server cannot be identified, and the Session ID required for password reset cannot be retrieved.

Product Line

EcoStruxure Building Operation

Environment

Automation Server

Cause

Due to the lack of available information regarding a Standalone Automation Server, it is not possible to determine its IP address.  Beginning with version 3.2, a password is required to log in via USB to obtain the IP address.  Consequently, obtaining the session ID is not feasible under these circumstances.

Resolution

Please note this article’s resolution requires a USB to Ethernet adapter.  If one is not available, please consult Identify Automation Server IP address to retrieve the password reset Session ID for an alternative solution to obtain the session id when the IP address is unknown.

The AS-P and AS-B Server Communication Ports include a USB host port, commonly used to connect the AD v3 or a Wireless Adapter.  However, this port can also be used to obtain a known IP address (10.110.220.1).

Prerequisites:

• USB to Ethernet Adaptor and network cable
• Physical access to the server to connect the adaptor

Procedure:

1. Connect the adaptor:
   • Connect the adaptor to the host port on the AS-P/AS-B.

2. Network Connection:
   • Use a network cable to connect the PC’s network port to the adapter’s network port.
3. IP Address Range:
   • Configure the PC’s network adapter with the IP settings 10.110.220.2 / 8.

4. Confirm Connection:
   • Use a Command Prompt and Ping to test connectivity to the IP address 10.110.220.1.
5. Copy Session ID:
   • After placing the EcoStruxure BMS Server into Password Reset Mode, use Workstation and the IP address 10.110.220.1 to access and Copy the Session ID.