Issue
It is not possible to login to an Automation Server and it fails with the error "Domain Controller version too low' for certain users.
Product Line
EcoStruxure Building Operation
Environment
Building Operation Automation Server
Cause
Remnants of an EcoStruxure Building Operation domain exist in the controller where it has not been removed completely and it is set as the Default Logon Domain.
Resolution
- Login with Administrative Rights: Use a user account with Administrative rights in the Local or another domain explicitly using the Domain name.
- Delete Partial Domain: Once successfully logged in, delete the offending partial domain.
- Retry Login: Attempt to log in again.
Additional Information:
- Ensure that the domain is completely removed to avoid future login issues.
- Verify that the Default Logon Domain is correctly set after removing the partial domain.