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David_Kendrick
David_Kendrick
Admiral
‎2025-10-31
688
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David_Kendrick
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SHD2XA2A application question not covered by Datasheet

Hi guys 1) Can SHD2XA2A sensor can be used in AHU having spray mist humidifiers, which directly inject water droplets into the air stream2) Can SHD2XA...
EcoStruxure Building icon_circle Intelligent Devices Forum
389 1 3

2025-09-02 06:21 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Restoring an SP-C-Web Database

IssueIssues with Operator username/password which can arise when restoring an SP-C-Web Database. Product LineEcoStruxure Security Expert EnvironmentSP...
Knowledge Center icon_circle Building Automation Knowledge Base
1872 0 0

2023-12-13 03:31 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Web Service Handler (rev 7) will not enable debug mode

IssueWhen trying to change the Debug Mode from False to True for enhanced Troubleshooting the setting is returning back to False and no extra Debug Da...
Knowledge Center icon_circle Building Automation Knowledge Base
1247 0 0

2023-07-04 07:38 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Error generated when deleting Services in SP-C-Web

IssueAn error is generated when trying to delete an unused Service in the SP-C-Web.Product LineEcoStruxure Security ExpertEnvironmentSP-C-WebServicesC...
Knowledge Center icon_circle Building Automation Knowledge Base
1272 0 0

2023-06-27 12:05 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Creating a Trouble Input for Periodic Testing of a Reporting Service s...

IssueInstructions are required on how to set up a Trouble Input for Periodic Testing of a Reporting Service such as Contact IDProduct LineEcoStruxure ...
Knowledge Center icon_circle Building Automation Knowledge Base
1404 0 0

2023-04-04 08:43 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Bypassing and Clearing the Bypass of Inputs and Trouble Inputs on Secu...

IssueThere are some differences between Bypassing/Clearing the Bypasses of Inputs and Trouble Inputs when Arming Security Expert AreasProduct LineEcoS...
Knowledge Center icon_circle Building Automation Knowledge Base
1333 0 0

2022-12-19 03:11 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Bringing a Security Expert Module back online after a Firmware Upgrade...

IssueIs there a way to bring an unresponsive/offline Security Expert module back online after a Firmware Upgrade has failed?Product LineEcoStruxure Se...
Knowledge Center icon_circle Building Automation Knowledge Base
1202 2 0

2022-12-19 02:11 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

EcoStruxure Security Expert License changes will not update on live sy...

IssueChanges made to an EcoStruxure Security Expert SSN are NOT seen on the live target system after re-registering the LicenseProduct LineEcoStruxure...
Knowledge Center icon_circle Building Automation Knowledge Base
1256 0 0

2022-08-04 06:26 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Determining Security Expert authentication settings after installation...

IssueHow do you see what authentication settings Security Expert was installed with?Product LineEcoStruxure Security ExpertEnvironmentClient/Server Au...
Knowledge Center icon_circle Building Automation Knowledge Base
2188 2 0

2022-07-08 07:08 AM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Resetting an EBO License System

IssueHow to reset an existing EBO Licensing installationProduct LineEcoStruxure Building OperationEnvironmentBuilding Operation LicensingCauseMost of ...
Knowledge Center icon_circle Building Automation Knowledge Base
4002 0 0

2022-07-03 11:22 PM

David_Kendrick
/html/rank_icons/Admiral.png David_Kendrick /html/rank_icons/SUPPORT-rank.png

Examples for the new native EBO Notification Reports

IssueAre there any Example Reports for the new native Notification Reports which came out in EBO 3.2 to replace the now deprecated WebReports and Repo...
Knowledge Center icon_circle Building Automation Knowledge Base
5421 0 0

2022-05-17 02:00 AM

Activity Feed
  • Posted Re: SHD2XA2A application question not covered by Datasheet on Intelligent Devices Forum. ‎2025-09-08 05:08 AM
  • Liked Re: SHD2XA2A application question not covered by Datasheet for NikhiL4. ‎2025-09-04 05:26 AM
  • Got a Like for SHD2XA2A application question not covered by Datasheet. ‎2025-09-02 07:23 AM
  • Posted SHD2XA2A application question not covered by Datasheet on Intelligent Devices Forum. ‎2025-09-02 06:21 AM
  • Got a Like for How to use Wiegand 26-Bit format cards in Security Expert with Custom Credentials. ‎2025-07-01 03:12 AM
  • Got a Like for Using Multiple Custom Credentials on the same door. ‎2025-07-01 02:20 AM
  • Posted Re: EWS not giving values comma on SmartConnector Forum. ‎2024-06-25 06:33 AM
  • Liked Container Servers create same Instance ID for BACnet interface for David_Purser. ‎2024-04-09 08:20 AM
  • Got a Like for Unwanted 'Pan and Zoom' on TGML Graphics when using Webstation. ‎2024-01-18 04:18 AM
  • Posted Restoring an SP-C-Web Database on Building Automation Knowledge Base. ‎2023-12-13 03:31 AM
  • Posted Web Service Handler (rev 7) will not enable debug mode on Building Automation Knowledge Base. ‎2023-07-04 07:38 AM
  • Posted Error generated when deleting Services in SP-C-Web on Building Automation Knowledge Base. ‎2023-06-27 12:05 AM
  • Got a Like for Bringing a Security Expert Module back online after a Firmware Upgrade failure. ‎2023-06-21 01:37 PM
  • Posted Creating a Trouble Input for Periodic Testing of a Reporting Service such as Contact ID on Building Automation Knowledge Base. ‎2023-04-04 08:43 AM
  • Got a Like for Determining Security Expert authentication settings after installation.. ‎2023-03-31 09:11 AM
  • Got a Like for Using Multiple Custom Credentials on the same door. ‎2023-02-14 07:45 AM
  • Got a Like for Obtaining a Database Schema for EBO WebReports / Report Server. ‎2023-01-18 08:42 AM
  • Got a Like for Bringing a Security Expert Module back online after a Firmware Upgrade failure. ‎2022-12-19 06:19 AM
  • Posted Bypassing and Clearing the Bypass of Inputs and Trouble Inputs on Security Expert Keypad on Building Automation Knowledge Base. ‎2022-12-19 03:11 AM
  • Posted Bringing a Security Expert Module back online after a Firmware Upgrade failure on Building Automation Knowledge Base. ‎2022-12-19 02:11 AM
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