Issue
How to reset an existing EBO Licensing installation
Product Line
EcoStruxure Building Operation
Environment
Building Operation Licensing
Cause
Most of the time, issues with damaged or corrupted EBO Licenses can be resolved by simply returning and re-registering the affected License, either manually or with the help of Product Support. However, on some occasions, this is not enough, as the actual Licensing installation is affected. Even re-installing the License Server does not fix the issue because of unwanted data left over in the registry.
Resolution
A License Server Reset Tool capable of partial or complete reset of an EBO License Server installation has been developed and available for download from the Community: SBO License Server Reset.
