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All inputs on a Continuum Infinet controller read 999.99 when viewing the electrical value

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All inputs on a Continuum Infinet controller read 999.99 when viewing the electrical value

Picard Product_Support
‎2018-09-06 02:46 PM

Last Updated: Admiral David_Kendrick Admiral ‎2023-05-02 07:15 AM

Issue

All inputs on an Continuum Infinet controller read 999.99 when viewing the electrical value "elecvalue"

Product Line

Andover Continuum

Environment

Infinet Controller

Cause

This indicates that the internal voltage reference is "out of range".

Resolution

  1. Verify that inputs coming from external transducers are not exceeding the voltage input range, either 5 or 10 volts depending on model, if so use a voltage divider on the input. 
  2. Verify that any input wiring is not run in the same conduit as high voltage cable, or is properly shielded and grounded.  If there is voltage getting coupled into the input wiring, separate the input wiring from the interference, or shield the cables.  If the interference is being caused by the end device such as an auxiliary contact from a high voltage device, a cap between .01 and 1 microfarads across the input terminal to earth ground may alleviate the problem.
  3. Remove field I/O wiring from the controller and recheck operation.  If the problem goes away determine which I/O wire is the culprit and correct it.
  4. Power down the Infinet controller and restart while connected to network.  This will eliminate this unit having a duplicate ID on the network and it will also run the power up diagnostics. 
  5. Verify proper grounding at the Infinet controller on the AC power terminals, poor grounding can cause erratic operation and communication problems.  The easiest method to verify ground is to connect a digital voltmeter between the earth ground terminal on the powerstrip of the controller and the shield of the Infinet.  This method will only work if you have connected your shields all through the network back to the Infilink and CX controller.
  6. Lastly, a board or controller replacement may be necessary
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  • Andover Continuum
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  • 999
  • capacitor
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  • DavidKendrick23
  • infinet
  • shielding
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