Alan_Wood

Notifications

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Alan Wood

Admiral

Online

Latest Posts
Likes Given
Latest Contributions
Activity Feed

Alan_Wood

Access Expert Docker Image Pull Update Instructions

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

160 0 0

2025-06-03 06:46 AM

Alan_Wood

Access Expert Bosch User Sync Import Configuration is not updating

IssueThe Access Expert Bosch integration User sync stopped working whereas previously the Users and their passcodes from the Bosch Panel could be brou...

Knowledge Center icon_circle Building Automation Knowledge Base

407 0 0

2025-01-28 08:47 AM

Alan_Wood

Replacing an SP-C or Web controllers - Expanders or Readers

WarningHazard of Electric Shock: Remove all power from all devices before removing any covers or doors of the system. Disconnect power at the device a...

Knowledge Center icon_circle Building Automation Knowledge Base

469 1 0

2025-01-22 09:06 AM

Alan_Wood

Replacing the Security Expert Server

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

607 1 0

2025-01-22 08:57 AM

Alan_Wood

Security Expert SQL Express Purging Access Events

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

569 1 0

2025-01-15 10:38 AM

Alan_Wood

Access Expert Bosch Integration service will not start

IssueAfter installing the Feenics Keep Bosch Service to integrate Bosch panels with Access Expert the service will not startProduct LineEcoStruxure Ac...

Knowledge Center icon_circle Building Automation Knowledge Base

429 1 0

2025-01-15 10:37 AM

Alan_Wood

Access Expert Cards and Schedules are no longer working

IssueCardholders and door schedules are no longer working and they were yesterdayProduct LineEcoStruxure Access ExpertEnvironmentAccess Expert Hosted ...

Knowledge Center icon_circle Building Automation Knowledge Base

440 1 0

2025-01-15 09:21 AM

Alan_Wood

Access Expert LDAP integration deactivating cardholders

IssueCardholders are getting automatically changed from Active to Inactive (deactivated).When the LDAP/AD integration is configured to map the Active...

Knowledge Center icon_circle Building Automation Knowledge Base

403 0 0

2024-12-18 09:37 AM

Alan_Wood

Access Expert Bosch RPS showing Invalid or Missing Hardware Key

IssueAn error may pop up when using Bosch RPS configuration software indicating there is an issue with the hardware key. The Bosch Panel is offline in...

Knowledge Center icon_circle Building Automation Knowledge Base

528 0 0

2024-12-17 08:53 AM

Alan_Wood

Security Expert Database Table Sizes

IssueIdentifying table sizes is useful when managing Security Expert databasesProduct LineEcoStruxure Security ExpertEnvironmentEcoStruxure Security ...

Knowledge Center icon_circle Building Automation Knowledge Base

792 0 0

2024-10-10 12:08 PM

Alan_Wood

Security Expert Reader SX-RK-XW usage with Continuum

IssueUsing a Security Expert SX-RK-XW reader to work with ContinuumProduct LineAndover ContinuumEnvironmentContinuum 2.03ACX 5740CX9702CauseIt can be ...

Knowledge Center icon_circle Building Automation Knowledge Base

643 0 0

2024-10-10 12:07 PM

To The Top!

Community Badges

This is a heading