Access Expert Otis Elevator Integration with Destination Dispatch

[Alan_Wood]

Issue

How is the Otis elevator destination dispatch system configured in Access Expert?

Product Line

EcoStruxure Access Expert

Environment

• Access Expert Hosted V3
• Otis elevator system
• Mercury controller LP4502/EP4502

Cause

Configuration steps needed for Otis Destination Dispatch in Access Expert

Resolution

An Otis Elevator Compass Destination Dispatching System model allows the LP/EP4502 to inform Access Expert if a cardholder is allowed and authorized for specific floors.

Elevator Control Types in Access Expert

There are 2 main types of Elevator control in Access Expert:

• Basic - does not track the destination of the elevator and cardholder
• Destination Dispatch - tracks the destination of the elevator and the cardholder

Licensing & Hardware Requirements

• License required: FN-DEST-OTISRS
• Controllers: LP4502 or EP4502 Mercury
• Recommended Adapters:
  • LP4502: Micro-B USB adapter (Pluggable USB2-OTGE100)
  • EP4502: USB 2.0 adapter (Pluggable USB2-E100

Hardware Setup:

1. Connect the USB adapter to the controller and connect the Ethernet cable for the NIC2 to the Otis network.
2. Log in to the controller page and navigate to the Network page
3. Under Interface 2 (NIC2), select Static IP
4. Type 192.168.50.250 in the IP address field.
5. Type 255.255.255.0 in the subnet mask field.
6. Click on Accept at the bottom of the page.
7. Navigate to Apply Settings.
8. The controller should reboot to apply the changes.

Mercury Controller Configuration

Ensure the following routes are configured in the Mercury Controller web interface.

Feenics Setup

• From the Controller Page in Feenics:
  1. On the LP/EP4502 controller page, navigate to the "Destination Dispatch" Tab, located on the bottom of the page.
  2. Select Otis.
  3. Update the floor offset to reflect your Otis setup. The offset must be greater than or equal to 0. Make sure to take into consideration this offset when assigning elevator floor access.
  4. Enable "Has front and rear floors" if your Otis setup has front and rear floors.  Make sure to take into consideration this flag when assigning elevator floors access.
  5. Enable the "Primary Otis controller" option.
  6. Press Save.
  7. Issue a "Push Controller Database" command.

      

     Note: The Otis Destination Dispatch Systems can only support one EP/LP4502. In order to support multiple EP/LP4502’s, a Primary and Secondary needs to be configured. The Primary EP4502 will manage communications to the Otis DDS. Communications between the Otis DDS and the Secondary EP4502’s will have to go through the Primary EP4502.

• Reader Page:
  1. On the reader page, navigate to the "Elevator" tab and select "OTIS Destination Dispatching" as the Elevator Type.
  2. In the Dispatch IP enter the DEC (Destination Entry Computer "Touch screen or Keypad") IP address.
  3. For the Elevator Dispatch Mode, select the desired mode. You can hover over the tool-tip to read a description of the mode.

     

  4. If desired, select an Override Elevator Access Level. This will allow a set of floors to be public during defined schedules.

  5. Press Save.

  6. Look for an "Otis DEC {Reader} is Online" event in Live Monitoring that reports the controller communication with the DEC.
     
     The controller will report "Otis DEC {Reader} is Offline" if the communication between it and the DEC drops.

• Person Page:
  1. On the person page, navigate to the "Destination Dispatch Settings" tab.
  2. On the "Otis Settings" tab, click on "Add Otis Setting".

     

  3. Select the Otis controller and press OK.

  4. Select a Default Floor and Floor side. This floor will be served when a DEC is set to Mode 1.

  5. Select User flags. Note that Standard and ADA are mutually exclusive.
     
     Cardholder Flag selection descriptions:

     • Standard - Standard access, speed and features.

     • Disability - When checked, this indicates the cardholder has a disability. The Otis system recognizes this indicator and cab be set up to provide special accommodations (such as dispatch an adjacent car, extended time to board an elevator car, provide audible announcements at each floor).

     • VIP - When checked, this indicates the cardholder is a VIP. The Otis system can be set up to dispatch an empty elevator car that runs non-stop to the destination floor.

     • Vertigo - When checked, this indicates the cardholder experiences vertigo. The Otis system can be set up to accommodate this passenger by not dispatching them to a glass elevator.

     • SplitGroup - When checked this indicates the cardholder belong to a split group. The Otis system is set up to recognize this person as belonging to a separate group of passengers who use a separate elevator car(s) that is not used by the general population (such as service elevators where technical or service staff do not mix with regular guests).

     • Vertigo2 - no description 

     • CartSvc - no description

     • CIMOverride - Compass Inter-floor Matrix override. This overrides the segmentation used to place certain tenants into certain elevators.

Technical Notes

• DECs must be represented by readers which can be connected to "fake" downstreams such as the MR52.
• The Cab used will be sent by the Otis system to Feenics upon access granted and displayed in event data.