Issue
Seeing "An Object_Identifier has been specified for an object that does not exist in the object database of the addressed BACnet device", when trying to open a BACnet Device in Continuum
Product Line
Andover Continuum
Environment
- bCX 4040
- BACnet
Cause
When trying to send a controller's obejcts to the Database on the BACnet side the following messages are seen in the Distribution Properties window.
10/10/2013 12:50:07 PM The operation 'Save to Database' is finished.
10/10/2013 12:50:07 PM Unable to save objects to the database from Id:36922175.
An Object_Identifier has been specified for an object that does not exist in the object database of the addressed BACnet device.
10/10/2013 12:50:07 PM The operation 'Save to Database' is starting.
In the case of the affected controller being a bCX, all b3's underneath the bCX are able to be seen and their objects opened, but a user is unable to open any of the objects in the bCX itself on the BACnet side of the Continuum system tree. Some/all objects are either not located in the BACnet side of the bCX Device or they have been malformed as they were initially created.
Resolution
The Device needs to be removed and re-discovered
- Delete the BACnet side of the bCX Device.
- Perform a "Find new BACnet Devices" from the Root.
- Then "Send to Database" on the BACnet side to upload all of the BACnet objects back into the Database.
