Building Automation Knowledge Base

Issue Getting the error "The RPC server is unavailable" when attempting to write to a Vista Database.  This error can also be shown in the plug-ins output pain as "Error: Failed to access object xxxxxxxxxx." Product Line TAC Vista Environment TAC Vista System Plug-in Cause Incorrect DCOM or Firewall settings. This often occurs when installing a new system or restoring an existing Vista Database to a new PC. Computer is running out of memory. Resolution If it is cause due to computer memory shortage, please restart the TAC Vista Server. If the restart does not solve the issue, please follow the steps below. Install the DCOM utility located in Helpful Vista Utilities - Configure DCOM instantly, Register ASP.NET. or manually set the DCOM settings as instructed in the TAC Software Installation Unzip and execute the utility. If the problem persists and Vista Server is not on the local machine, ensure there is not a Firewall preventing a connection. If steps above does not resolve the issue, please reinstall TAC Vista software.

Issue Drayton Theta ll ES4 Optimiser Controller requires replacement. Product Line Field Devices, Satchwell Sigma Environment Stand alone discreet Drayton Optimiser Controller Theta ll ES4 Cause Obsolescence of Drayton Theta ll ES4 Optimiser Controller. Resolution Please note that the Satchwell SVT controller is no longer available, and that the only possible replacement is the DC1400. Please refer to What is the replacement for the SVT controller range? for more details.  Replace Drayton Theta ll ES4 Optimiser Controller with Satchwell SVT Optimiser Controller.  N.B.  Two models of the Satchwell SVT Optimiser Controller are available :-  SVT 4201 with Analogue Timeswitch  SVT 4251 with Digital Timeswitch, Details of the Satchwell SVT Optimiser Controllers may be viewed here. It should also be noted that the associated Drayton Theta ll ES4 Optimiser Controller Sensors are obsolete.  These Sensors are not compatible with the Satchwell SVT Optimiser Controllers and must therefore be replaced.  Unlike the Drayton Theta ll ES4 Optimiser Controller, which requires the installation of both an Outside Air Temperature Sensor and an Inside Air Temperature Sensor, the Satchwell SVT Optimiser Controllers require the installation of a Inside Air Temperature Sensor only.  A STR 614 Inside Air Temperature Sensor is packed with the Satchwell SVT Optimiser Controller when supplied new :-   Details of the STR 614 Room Temperature Sensor may be viewed here.

Issue Looking in the controller error log, what does this error indicate and how do I troubleshoot it? 0x00006c0e 0x00002600 0x020a8536 0x00000000 0x00000000 error transmitting (LAN_ERR_TRANSMIT_ERROR) Product Line Andover Continuum Environment Continuum Controllers ControllerErrorLogTool error log report Cause This error can be the result of comms buffers being too full to transmit data to the LAN. Resolution Check the following: Check the scan rate of the controller to see if it is high. If high (above 1.0 scans/sec), stop programs to see which may be causing problems. Are there a lot of remote points being read or written from/to this controller? Try minimizing this traffic by limiting the number of points per program line, set COV Increment values, etc... If writing to 3rd party controllers, check how often your programs are doing this. Are they being sent each scan or only once when the value is required? Many BACnet writes per second can saturate the communications buffers and cause communications bottlenecks. Run a Wireshark capture by mirroring the controller's NIC card. This will show the traffic that is making it to the controller's NIC. See if there is traffic from 1 or more IP addresses that could be affecting the system and eliminate or reduce that traffic.

Issue What is the difference between the M1500 and the M1500A actuators? Environment Forta M1500 M1500A Cause Why has the "A" been dropped from the specification number? Resolution Originally there were two specifications; M1500A which fitted to the control valve using a "U-Bolt". M1500A-VB which fitted to the valve using a "Screw Mount". The M1500 actuator is fitted to the valve using an "U-Bolt", if a "Screw Mount" is required, then the appropriate linkage kit should be used.

Issue How to reset an existing EBO Licensing installation Product Line EcoStruxure Building Operation Environment Building Operation Licensing Cause Most of the time, issues with damaged or corrupted EBO Licenses can be resolved by simply returning and re-registering the affected License, either manually or with the help of Product Support. However, on some occasions, this is not enough, as the actual Licensing installation is affected.  Even re-installing the License Server does not fix the issue because of unwanted data left over in the registry. Resolution A License Server Reset Tool capable of partial or complete reset of an EBO License Server installation has been developed and available for download from the Community: SBO License Server Reset.

Issue Binding to a Graphic, what is the correct method? Product Line EcoStruxure Building Operation Environment Bindings Graphics Cause In the chapter "Binding Templates - Binding Values Using a Binding Template" in the "EcoStruxure Building Operation - Technical Reference Guide" it states "When creating bindings, follow the recommended general guidelines: create binding between Inputs and Outputs only, and do not create binding to Public Signals". Does that mean that you should not bind constants used in e.g. curve block or time delays or outputs from expression blocks to a graphic? Does that mean that you should not bind constants used in e.g. curve block or time delays or outputs from expression blocks to a graphic? Resolution Bindings from public signals to graphics is appropriate. When dealing with directional bindings (i.e. in from a schedule, out to an alarm, in from or out to another program, etc.), it's best to bind to input blocks or output blocks.  Graphics bindings are a different animal, though.  Among other things, they are bi-directional and only affect the system when the graphic is displayed.  They also exist to give the user access and control to values throughout the system (rather than to control routine data flow). Our primary reason for communicating this best practice is to help with the binding process.  Programs will operate with un-bound points, but we're encouraging users to simplify the binding process by relying on just inputs and outputs to interconnect a program with other logic and alarms.  In this way, you can visually scan the list of inputs and outputs to see which points still need to be bound. Since most programs typically have a much longer list of public signals, it's easier to overlook a missed public signal binding. Missed graphics bindings should be easier to catch but bindings to another program or alarm may be difficult to identify.

Issue After a find new BACnet devices in Continuum or EBO, 3rd party devices may come in and that we do not know the IP address of. Product Line Andover Continuum, EcoStruxure Building Operation Environment Continuum Cyberstation BACnet Operator Workstation EcoStruxure Building Operation Cause BACnet devices IP addresses in Continuum explorer and EBO are encoded in HEX per BACnet Standard. BACnet IP addresses in BACnet are described as BACcnet MAC address. Resolution 3rd party IP level device is already in the BACnet side of Continuum, the IP address in HEX located as BACnet MAC address. Right-click and edit the third party device and use the BACnet MAC address to decipher. That is the IP address plus the port used to communicate For instance: The BACnet MAC address on the device editor is 0A9F1ACFBAC0 That would be 0A = 10, 9F=159, 1A=26, CF=207  The IP address would be 10.159.26.207 and BAC0 is 47808 on the port.   If you have exported to Excel and need a solution to covert, please reference IP address from BACnet MAC Address (SBO & Continuum)

Issue Extended Trend Logs Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server Building Operation Automation Server Premium (AS-P) Building Operation Automation Server Bundled (AS-B) Cause When configuring extended logging in the BACnet application folder, these objects are not available when performing a device discovery from the AS or ES. Prepare one AS with a BACnet point Create a trend log on the BACnet point Create an Extended log for that BACnet trend log From a second AS, the BACnet objects are available after a Device Discovery except for the Extended log object. StruxureWare Building Operation online help for “Configuring Extended Logging for a BACnet Trend Log” states:    ***Key Concept: Extended trend logs are not BACnet objects. These are StruxureWare Building Operation exclusive. The term "BACnet Extended Trend Log" does not exist and is a misnomer. Resolution The main reason is that extended logs are not defined in the BACnet standard; they are proprietary to EcoStruxure.  Everything that is proprietary to EcoStruxure Building Operation is not exposed to BACnet including graphics, script & function block programs and central IO points are not directly exposed, but have to be bound to BACnet I/O objects. The extended log serves the purpose of expanding a log on a larger capacity server.  A trend log on an AS would be more appropriate to extend on an ES. If you have a trend log in an external BACnet device (like a b3 or a 3rd party device/system) then you would want an extended log in the AS, to collect from that device (and then maybe a larger extended trend on a parent ES). If there is a local BACnet trend log in an AS (in the BACnet interface application folder) that is required to be larger, consider increasing the buffer size property of the one log that is needed (the default size of 10 may be too small, and increasing to 1000 up to 5000 (extended log size) may be an option). That would be most interoperable with other (3rd party) BACnet clients that need access to the trend log data.

Issue Configuring a Smart Sensor in SBO. Product Line EcoStruxure Building Operation Environment StruxureWare Building Operations b3xxx Controllers Smart Sensor (LCD or LED) Cause Unsure how to program for a Smart Sensor in SBO. Resolution Some considerations to be aware of first; Object naming differences Programming of the Smart Sensor is very similar to the old Plain English programming used in Continuum. One of the main differences is that each input must be specifically defined at the start of the program. Depending on the version of SBO, there may be some other considerations with setting up/reading the LcdDisplay array by renaming of the BACnet AnalogValue's to remove the "_AV" from the BACnet name. This naming issue affects SBO v1.4. Specific variables for Smart Sensor to be used in Plain English programming. Here is an old Smart Sensor Installation manual that will help explain which objects need to be created and how they work in the controller to enable the LCD display. Create the LCDDisplay and SpaceTempSP as numerics and any other objects that are not already created as InfinitySystemVariables. See "Configuration and Programming" section in the manual starting on page 14. Also note that the sensor will not light up until values are written to it. Sample Plain English code. LCDDisplay (or LEDDisplay) is not automatically created. Create this numeric and assign it as an array with 8-elements.  If it is an LCD Smart Sensor, then create a numeric and name it "LCDDisplay" and set its logsize to 7 (this configures it as an array with 8 elements from 0 to 7). If it is an LED Smart Sensor, then create a numeric called "LEDDisplay" instead. After creating this numeric you should be able to create the PE Program successfully. The simple program below will show the current spacetemp (LcdDisplay[1]) in two decimal place format (LcdDisplay[2]) when the Display key (LcdDisplay[0]) is pressed. The degrees symbol (LcdDisplay[7]) is also shown. Consult the Smart Sensor Installation and User Guide starting on page 16 for more details on how these values are configured. Numeric Input SpaceTemp Numeric Output LcdDisplay Initialise: LcdDisplay[2] = 0 If LcdDisplay[0] = 4 then Goto ShowTemperature ShowTemperature: LcdDisplay[1] = SpaceTemp LcdDisplay[2] = 12 LcdDisplay[7] = 1024 If TS > 30 then Goto Initialise In SBO, do the following under the Application section of the b3 controller: Create a BACnet Analog Value object in the b3 called "LCDDisplay". Go to the Advanced tab and under the Log Settings section change Log Records to be 7. Save the changes. Create the program and add the above PE Script. Add the binds to the LCDDisplay object created in step 1, RoomTemp input, and any other objects used in the program.

Issue When a value in one Automation Server is transferred to a value in another Automation Server what port is used? Product Line EcoStruxure Building Operation Environment EcoStruxure Building Operation Workstation EcoStruxure Building Operation Automation Server (ASP/ASB) Cause Documentation required on ports being used Resolution EcoStruxure Automation servers can use one of three different communication protocols: Transport Control Protocol - TCP Hypertext Transfer Protocol - HTTP Hypertext Transfer Protocol Secure- HTTPS   The communication protocol and ports are configured in the Server wizard when you add an EcoStruxure BMS server via the Enterprise Server   EcoStruxure Automation servers can listen on one of the three communication protocols from Version 1.3 upwards. The TCP port is fixed but please refer to Changing the Automation Server HTTP/HTTPS ports TCP on port 4444 (fixed) HTTP on port 80 (default) HTTPS on port 443 (default)   Each EcoStruxure Automation server maintains a list of all the other EcoStruxure servers in the system and the communication parameters of those EcoStruxure BMS servers. To see the list and which protocol/port is being used select the server (1), select the Communications tab (2) and view the list (3) or individual server settings (4). Note when selecting an Automation Server the individual server settings (4) of other Automation Servers will be greyed out.   When an automation server is added, its communication parameters are distributed by the Enterprise Server to all other EcoStruxure BMS servers in the system. For additional information please refer to EcoStruxure BMS Server Communication   If the IP address or protocol port number in an already commissioned EcoStruxure Automations server is changed, this information must be manually updated in the Enterprise Server Communication view. The Enterprise Server then distributes the new parameters to the other EcoStruxure Automation servers. Select the Enterprise Server (1), select the Communication tab (2), select the server to be changed (3), update the settings (4):   If there are problems with the communication parameters please refer to Inconsistent Communication Parameters

Issue Will the Multi-Purpose Manager (MPM) act as a BACnet IP BBMD?   Product Line EcoStruxure Building Expert Environment Site using BACnet and one or more  SmartStruxe Lite Multi-Purpose Manager (SSL MPM)  Cause Can the MPM act as a BBMD Resolution The MPM cannot act as a BACnet Broadcast Management Device (BBMD), but it can be a foreign device to another BBMD BACnet protocol includes broadcast traffic which does not pass through on-site routers. For BACnet devices to network across a wide area or across multiple separate sites connected by the Internet, it is necessary to register the BACnet devices with a Schneider BBMD using the Foreign Device Registration function in Building Expert. For a Multi-Purpose Manager (MPM) running Building Expert to function as a BACnet device, when being managed remotely over a standard TCP/IP network, it must be configured as a Foreign Device. It must also be registered on an Automation Server (AS) on the remote network that acts as a BBMD. Once done, BACnet devices can send messages to the BBMD, which are translated by the BBMD so they can pass over a standard on-site router. Then BBMD forwards the messages to the appropriate destination MPM controlling the Devices for which the BACnet messages were originally intended. Then the MPM translates the messages received over the network from the BBMD into standard BACnet messages and passes them on to the intended Devices as if they were direct BACnet messages. This Foreign Device Registration feature allows a single user with a StruxureWare Building Operations (StruxureWare Building Operation) terminal to remotely oversee multiple disparate sites simultaneously using BACnet, without having to install expensive direct connections to each site. You must have Firmware release version 2.9 or higher installed on your Manager to use Foreign Device Registration function. Here is the BACnet-Specifications-PIC-Statement.pdf And the  explanation on how to setup the DR-ForeignDeviceRegistration.pdf

Issue Necessary steps to successfully install a "Stand Alone" versions of the Vista suite where a full Vista installation is not required. Product Line TAC Vista Environment Menta XBuilder Graphic Editor TGML MTA XBP Cause Sometimes a site may not require a full Vista package but will require the ability to edit associated Vista programs. This is the proper way to install only a portion of the Vista Software Suite. Resolution Create a account to the Download Center. Download the needed "stand alone" programs of the desired version, download here: Menta XBuilder Graphic Editor Download a matching version of the "stand alone" License Server, download here. Execute the downloaded programs on the host PC Order appropriate licenses using following program part numbers to validate the software (links to iPortal) Menta 000882401 XBuilder 000882411 Graphic Editor 000882221 (For an existing site requiring an upgrade from older Vista IV or Vista 5.0) Menta Upgrade Pricing 000883401 XBuilder Upgrade Pricing 000883411 Graphic Editor Upgrade Pricing 000883221 An Entitlement will be mailed which must first be Hosted to the PC. This is performed on the schneider-electric.flexnetoperations.com website by following How to Host a Vista Site License. License the Software on the License Server (Stand-alone Licensing for Vista 5 Applications)

Issue Poor communications between AS-P and Deep Sea Electronics (DSE) generator and switchgear modbus RTU slaves. Product Line EcoStruxure Building Operation Environment Building Operation Automation Server Premium (AS-P) Cause When upgrading from an AS to AS-P, poor Modbus communication is seen between the AS-P and DSE slave device. The communications when using the AS was seen to be good. Using an AS-P, poor communication is seen between the AS-P and the DSE slave device. Resolution Firstly, on the AS-P, ensure the release is v3.2.3.8000 to improve the modbus RTU polling. Then if the issue still persists, make the adjustments to the DSE device as below. If the AS-P cannot be taken to v3.2.3.8000 then continue with the adjustments to the DSE device.   On the DSE Modbus slave, there are additional parameters as well as the baud rate, parity and stop bits. Access to these parameters is by using the DSE software tool. The additional parameter is the Inter-Frame delay. Change the Inter-Frame delay from 0ms to 1ms.

Issue After a successful commission of MP-x SmartX controller, the device is online and operating properly but fails to come back online after a warm start. The issue is seen more often when MP-x device is configured for DHCP but can also happen when configured for static IP address. (See the attached video which demonstrates the issue) Product Line EcoStruxure Building Operation Environment Building Operation SmartX IP Multi-purpose Controller (MP-X) Building Operation SmartX IP Room Controller (RP-C) Building Operation SmartX Controller IP-IO Series Cause Communication settings out of sync between the physical device and configuration database Resolution To synchronize the IP settings between the device and the configuration database follow these instructions from the online help  Discarding MP Series Controller IP Network Settings Changes

Issue Enabling Scattered read for Modbus device that doesn't support it can lead to poll fail, with Point Modbus Error: Illegal function code. Product Line EcoStruxure Building Operation Environment Building Operation Workstation (1.5 and above) Building Operation Automation Server Building Operation Automation Server Premium Building Operation Automation Server Bundled Building Operation Edge Server - Standard Building Operation Enterprise Server Cause Requirement to optimize communication over Modbus to improve performance. Resolution The following is an extract from Web Help. The complete section can be viewed at  Modbus Batch Read Function:   'Scattered read is an enhancement to the batch read function that enables multiple, non-contiguous slave device registers to be read in a single Modbus query. By using the scattered read function, you can enable the Enterprise Server or Automation Server to avoid reading a large block of contiguous registers when it is only necessary to read a few registers. Also, using scattered read avoids the multiple use of group function codes 03 (analog output holding registers) and 04 (analog input registers) in order to read non-contiguous registers. Group function codes 01 (discrete output logic coils) and 02 (discrete input contacts) are not supported for scattered read.   Scattered read is available only for supported devices, for example, Schneider Electric branch circuit power meters with split core CTs. Furthermore, the scattered read function applies only when the Enterprise Server or Automation Server is operating as the client, not as a server. You can enable the scattered read function in the properties of all Modbus devices. If a device does not support scattered read: In V6 or higher: the polls will fail with an Illegal function code, so scattered read needs to be disabled if not supported by the Modbus device. In V5 or below: the device is polled by the master device in the same way as if you had not enabled scattered read.'   The image below shows the properties dialogue window for a Modbus device and the corresponding setting.  The left is version 3.1 and above, the right is version 3.0 and below where it is referred to as 'Non-contiguous read'.  Refer to the Modbus TCP Device  section on Web Help for more information.     

Issue What HID Corporate 1000 card formats are supported by Security Expert? Product Line EcoStruxure Security Expert Environment Security Expert Server Security Expert Controller Security Expert Smart Card Reader Cause Information about HID Corporate 1000 card formats is needed to configure the card readers correctly. The existing documentation does not mention this. Resolution HID Corporate 1000 35-bit format has been validated with Security Expert. To use this go to Expanders | Reader Expanders | Reader 1 and set the Reader 1 Format setting to HID Corp 1000 as shown below. Other HID Corporate 1000 formats may work however they have not been validated. If the format specification is known, it is possible to program the cards in a custom format. As an example, below are the custom format settings used for the HID Corporate 1000 48-bit format cards. Go to the Custom Reader Format tab of your controller and enter the following values. HID Corporate 1000 48-bit format 1 HID Corporate 1000 48-bit format 2 If the format is different from the above two examples or is not known, please provide support with the site code, card number and raw data output for Any Bit RAW card reads from at least three different cards to help determine the format. Refer to article Show raw card data of a badged card in Security Expert for further details on this.

Issue Managing communication between I/NET and StruxureWare Product Line EcoStruxure Building Operation, TAC INET Environment I/NET Enterprise server level integration I/NET Automation server level integration StruxureWare Building Operation 1.6.1.5000 and above. Cause Users should manage data flow on the controller LAN in order to maintain efficient communication. Any binds to objects under the I/NET interface follow the settings for the INET Global device scan rate (min) and the INET Global point scan rate (s). By default, this is set to 60 minutes for device status and 5 seconds for point bindings. The INET Global device scan rate (min)  is used to monitor online devices. A device will show offline sooner than the configured setting as all points would show offline.  The  INET Global point scan rate (s) is applied to all binds between StruxureWare and I/NET.  Opening a graphic or watch window will ignore this rule and immediately request values. After that, the scan will update according to the configured setting. A controller can either follow the Global scan rates as by default or use its own setting.  When a controller has the property DCU scan rate or point scan rate set to 0, it will follow the scan rate configured for the I/NET interface. An I/NET 19200 speed Controller LAN will handle a maximum of 10 token cycles per second. Each cycle allows a single packet of information to be passed from a single controller to the server. 1 Packet can contain all data for up to 18 points on a single controller. This means binding to manual, value, and PvControl for 18 points on a single 7718 will take one packet. Binding only the value of 5 points on 5 different controllers will take 5 packets. Adding devices to the controller LAN and adding additional polling will slow down the number of cycles per second on the controller LAN. Resolution All active binds will poll every scan interval. Graphic binds are only active when the graphic is open. Trend Logs will poll every scan interval regardless of the log configuration options.  Whenever possible, use the I/Net Alarm and Trend objects rather than creating separate StruxureWare alarm and trend objects. Trend Log Best Practices: Use the I/NET Trend Extension as outlined in Using I/NET trends in StruxureWare Building Operation please refer to the online help guide for complete information. Create Extended Trend Logs of this information for long term storage. I/Net Alarm Best Practices: Use the I/NET point extension to configure the alarm to be triggered by logic within the I/NET controller. I/NET Alarms have 3 priority options which are Routine, Priority, and Critical. This can be globally assigned to any priority using the I/NET interface messages tab. Other StruxureWare Alarm enhancements are available to I/NET objects as well. Scheduling and programming I/NET from StruxureWare Whenever possible, bind values to a single I/NET controller per controller LAN and then create I/NET Global/Indirect point relationships to distribute this value to other devices on the controller LAN. Using a single controller allows more information to be sent per packet. I/NET Global points will only broadcast on change. In this scenario, the server is polling a single controller ever scan interval and then on change all other controllers are updated. Increase the Point scan rate Using the information above you should be able to calculate how many packets are required for your system for each token pass. If this number increases to the point that more packets are required than are possible in the default 5 seconds, increase the scan rate. You can increase it on specific over loaded controllers or on all controllers together.

Issue In firmware 2.19.1, the MPM Modbus Generic Driver feature has been introduced with little to no explanation on how to use it Product Line EcoStruxure Building Expert Environment Multi Purpose Manager (MPM) Cause Sample CSV file not available on MPM Resolution In order to establish communication with a modbus device, a CSV (comma separated values) file of a certain format must be uploaded to the GMC1 object. Once uploaded the file will be visible in the drop-down list.   Requirements and Limitations Only holding registers are supported at this time (Modbus function codes 3 and 16) The CSV file mast be renamed Modbus_[label].csv where label is the name of the device or a label to help identification (e.g. Modbus_SE8000.csv) Write only registers are not supported It is not possible to use a more than 32 bits variable in write mode It is not possible to leave a blank column in CSV register configuration file except the last column It is not possible to create a continuous register table using different variable types   The CSV file must have the following format: modbus_addr,register_type,label,access,factor,unit Download example here (The text file can be viewed in a text editor but its extension must renamed to csv before uploading it to the MPM) modbus_addr: modbus register address (Decimal number between 1 and 65535) register_type: "uint" (UI16) "int" (SI16) "float" (F32) "ulong" (UI32) "int64" (SI64) "uint64" (UI64) label: name for this register, this will also be used to populate the associated object in the MPM Alphanumeric value between 1 and 32 characters. No special characters (comma, simple quotes, double quotes,%,&,@,#, etc.) access: read or read_write. read will only poll register based on driver availability (30 seconds typical) read_write will monitor for a change of value of the associated point, which will then generate a write event to the device with this new value factor: multiplier / gain Float number, typical between 0.001 and 65535. Typical use are factors of 10: (1,10,100, etc) This factor is multiplied when reading and is divided when writing.     unit: BACnet unit, used for the object units in the MPM. Number from the following list: 169 ampere square meters 3 Amperes 167 amperes per meter 168 amperes per square meter 55 bars 20 BTUs 50 btus per hour 117 btus per pound 24 btus per pound dry air 179 candelas 180 candelas per square meter 118 centimeters 60 centimeters of mercury 57 centimeters of water 79 cubic feet 84 cubic feet per minute 142 cubic feet per second 80 cubic meters 135 cubic meters per hour 165 cubic meters per minute 85 cubic meters per second 105 currency1 114 currency10 106 currency2 107 currency3 108 currency4 109 currency5 110 currency6 111 currency7 112 currency8 113 currency9 25 cycles per hour 26 cycles per minute 70 days 65 degree days celsius 66 degree days fahrenheit 90 degrees angular 62 degrees celsius 91 degrees celsius per hour 92 degrees celsius per minute 64 degrees fahrenheit 93 degrees fahrenheit per hour 94 degrees fahrenheit per minute 63 degrees kelvin 181 degrees kelvin per hour 182 degrees kelvin per minute 14 Degrees Phase 120 delta degrees fahrenheit 121 delta degrees kelvin 170 farads 33 feet 77 feet per minute 76 feet per second 38 foot candles 28 grams of water per kilogram dry air 155 grams per minute 154 grams per second 133 hectopascals 171 henrys 27 hertz 51 horsepower 71 hours 158 hundredths seconds 81 imperial gallons 86 imperial gallons per minute 32 inches 61 inches of mercury 58 inches of water 183 joule seconds 16 Joules 127 joules per degree kelvin 128 joules per kilogram degree kelvin 23 Joules/Kilogram Dry Air 147 kilo btus 157 kilo btus per hour 39 kilograms 186 kilograms per cubic meter 44 kilograms per hour 43 kilograms per minute 42 kilograms per second 129 kilohertz 122 kiloohms 17 Kilojoules 151 kilojoules per degree kelvin 125 kilojoules per kilogram 149 kilojoules per kilogram dry air 75 kilometers per hour 54 kilopascals 9 Kilovolt Amperes 12 Kilovolt Amperes Reactive 19 Kilowatt Hours 48 kilowatts 6 KVs 138 kw hours per square foot 137 kw hours per square meter 82 liters 136 liters per hour 88 liters per minute 87 liters per second 36 lumens 37 luxes 148 mega btus 130 megahertz 126 megajoules 152 megajoules per degree kelvin 150 megajoules per kilogram dry air 140 megajoules per square foot 139 megajoules per square meter 10 Megavolt Amperes 13 Megavolt Amperes Reactive 146 megawatt hours 49 megawatts 123 megohms 31 meters 164 meters per hour 163 meters per minute 74 meters per second 166 meters per second per second 78 miles per hour 2 Milliamperes 134 millibars 30 millimeters 59 millimeters of mercury 162 millimeters per minute 161 millimeters per second 145 milliohms 159 milliseconds 124 millivolts 132 milliwatts 72 minutes 68 months 7 MVs 153 newton 160 newton meters 187 newton seconds 188 newtons per meter 95 no units 172 ohm meters 4 Ohms 97 parts per billion 96 parts per million 53 pascals 131 per hour 100 per minute 101 per second 98 percent 143 percent obscuration per foot 144 percent obscuration per meter 99 percent per second 29 percent relative humidity 56 pounds force per square inch 40 pounds mass 46 pounds mass per hour 45 pounds mass per minute 119 pounds mass per second 15 Power Factor 102 psi per degree fahrenheit 103 radians 184 radians per second 104 revolutions per minute 73 seconds 173 siemens 174 siemens per meter 116 square centimeters 1 Square Feet 115 square inches 0 Square Meters 185 square meters per newton 175 teslas 21 Therms 22 Ton Hours 41 tons 156 tons per hour 52 tons refrigeration 83 us gallons 89 us gallons per minute 8 Volt Amperes 11 Volt Amperes Reactive 5 Volts 176 volts per degree kelvin 177 volts per meter 18 Watt Hours 47 watts 189 watts per meter per degree kelvin 34 watts per square foot 35 watts per square meter 141 watts per square meter degree kelvin 178 webers 69 weeks 67 years

Issue Setting up the override value to show the damper feedback on an i2/B3 866-v Product Line Andover Continuum, EcoStruxure Building Operation Environment i2/B3 866-V Plain English Script Cause Activate the damper position feature in the 866-V. Resolution SBO: See this video on creating a program that calculates damper feedback position.  Also reference the article How to show damper feedback for an i2/b3 866-V which describes what needs to be done to show damper position and calibrate the damper. Sample objects, code and images showing configuration are supplied.   Continuum: There is a description in the 866-V installation manual on how to activate the damper position feature, but there are some additional pieces of information that this article has been created to address. This was initially to just get the feature working as mentioned in the next section below. Getting the damper feedback operational: Once the end stops are determined initially during the Learn process, the controller can then determine the position of the damper. Create a PE program to set the DamperOutput LCDState = Disabled and back to Enabled in the next line. This will run through its stroke to determine the end stops. ‘Example program named "damperstate" Fall thru, auto start ‘a 2 line program to initialize the stops Line 1 Set damper LCDstate to disabled goto 2 Line 2 Set damper LCDstate to enabled stop To run from the command line Run damperstate Note that the Feedback will not start working until the Damper has gone full stroke in both directions. This will take several minutes. Set the damper point to on or –on depending on the position so it will move Print Damper OverrideValue from a command line or display it on a listview of the damper output after adding the overridevalue column Self Calibration - The LCDState toggle actually activates the "self calibrate" process. It doesn't just enable the feature. It is necessary to know this because you will need to activate the self calibration again whenever the damper is manually moved using the red actuator clutch release button. Using the clutch can cause the damper position to be reported incorrectly. Periodic re-calibration should be as a part of normal procedure for the controller. Once the clutch is used, the damper position will still report, but the value may be incorrect. Re-calibrate recommendation- Use a PE program that recalibrates the damper (i.e. LCDState as mentioned in Section A) on manual command by the service technician on a power cycle or at the end of an occupancy period. Note: For controlling the Damper motor output create an Infinity Output point of type Triac on Channel 1. It can then be opened / Closed like any other Triac output with the use of On, -On or Off commands

Issue What is the recommended method to upgrade a Niagara R2 station to a newer version? Product Line TAC IA Series Environment I/A Series Niagara R2 Cause Unsure how to upgrade station databases. Resolution The published upgrade procedure is provided in F-27334. Below is a modified method that also works. Doing station upgrades on the server first is preferred. If there are any errors, they can be addressed without operational interruptions. Using the existing version of WorkPlace Pro (WPP), backup ALL of the UNC and Server databases into XML format. Methods of backing up and converting databases. Open the Enterprise server in WorkPlace Pro. Double click the station name. Select "Commands" and "Backup XML to save the server in XML. Then select "Backup Subordinate XML" to pull all of the UNC databases as XML into the server stations folder.   If not on site but the UNC and Server databases are available, use the DB Admin tab of the Admin tool to convert the databases locally to XML. Now install the newer Niagara revision onto the Server. Copy the stations containing the XML files to the desired WPP revision station folder. Enable and open the new revision of WPP. Use the Admin Tool to convert locally all of the stations from XML to DB. (If there are any errors, they can be addressed without affecting the running installation.) After all the databases have successfully converted to DB, convert them to SNS. (This saves time later if the UNCs need reloading) Use the Enterprise Server to upgrade the UNC. During the upgrade process of the UNC it will ask to backup the database. If the database had upgraded with no issue in the previous step, enter the username and password to proceed with this backup. This will backup the station, upgrade the UNC, and then upgrade and reinstall the station. The previous station upgrade will be needed only if there is an issue. If after following this procedure the station still fails to start, contact Product Support Services.