Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

Schneider Electric Community

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • About CraigEl
Options
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
CraigEl
CraigEl
Administrator
‎2025-09-21
7237
Posts
3861
Likes Received
2148
Likes Given
1076
Solutions

Community Badges

Live Long and Prosper - L12
Open Hailing Frequencies - L12
Resistance is Futile - L12
Mind Meld - L12
+49
View All
  • Latest Posts
  • Likes Given
  • Latest Contributions
  • Activity Feed
CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

Automated Engineering Tool (AET) Offline License Registration

IssueUnable to perform AET license registration onlineProduct LineAutomated Engineering ToolEnvironmentAutomated Engineering ToolCauseIf a license fi...
Knowledge Center icon_circle Building Automation Knowledge Base
342 0 0

2025-07-21 08:15 AM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

"MutationEvent is not defined" Javascript error after browser update t...

IssueUsing graphics in WebStation, “MutationEvents not defined” error messages and/or data in not shown correctly, after the web browser used is upgr...
Knowledge Center icon_circle Building Automation Knowledge Base
1295 1 0

2025-07-06 08:02 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

SP90 Actuator alarm "BV:22 Temperature Sensors Missing or Interchanged...

IssueThe SP90 Actuator alarm "BV:22 Temperature Sensors Missing or Interchanged" is triggered. Can we simply swap T1 and T2 in the configuration to fi...
Knowledge Center icon_circle Building Automation Knowledge Base
443 1 0

2025-05-08 09:15 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

Packets from the EBO onboard packet capture utility are not ordered co...

IssuePackets from the EBO onboard packet capture utility are not ordered correctly. In the example below it can be seen that the sequence number of t...
Knowledge Center icon_circle Building Automation Knowledge Base
774 0 0

2024-10-16 11:54 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

Get-VM is not recognized error when installing PCT 2

IssueWhen installing PCT 2 the following error is seen:Error: System.Management.Automation.CommandNotFoundException: The term 'Get-VM' is not recogniz...
Knowledge Center icon_circle Building Automation Knowledge Base
5494 1 0

2024-02-14 08:30 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

"You need to enable JavaScript in your web browser to be able to use B...

Issue"You need to enable JavaScript in your web browser to be able to use Building Operation" message is displayed in the browser window when accessin...
Knowledge Center icon_circle Building Automation Knowledge Base
3550 0 0

2023-10-23 03:54 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

Failure when processing USB connection event error when adding a new A...

IssueA new Automation Server won't load in Device Administrator versions earlier than EBO 2022. A "Failed to process USB connection event for DevicePa...
Knowledge Center icon_circle Building Automation Knowledge Base
3714 1 0

2023-10-09 08:17 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

Save or export all the System License Information screen data

IssueThe System License Information screen has a lot of useful data on the status of licenses in the EBO system. Is there a way to export or screensho...
Knowledge Center icon_circle Building Automation Knowledge Base
1679 1 0

2023-06-29 04:58 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

PM5340 does not update values via BACnet in EBO

IssueValues in EBO from a PM5000 series energy meter do not updateProduct LineEcoStruxure Building Operation, Field DevicesEnvironmentBuilding Operati...
Knowledge Center icon_circle Building Automation Knowledge Base
2144 0 0

2023-05-30 05:51 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

Configure the Flexnet License Administrator web portal to use HTTPS

IssueCybersecurity vulnerability scans are flagging the Building Operation License Server because it is using HTTP rather than HTTPSProduct LineEcoStr...
Knowledge Center icon_circle Building Automation Knowledge Base
3405 0 0

2023-01-11 04:50 PM

CraigEl
/html/rank_icons/Khan_20x20.png CraigEl /html/rank_icons/ADMIN-role_red.png

EBO WorkStation freezes and crashes

IssueBuilding Operation WorkStation freezes and crashes. The stack trace shows:System.ComponentModel.Win32Exception: Not enough quota is available to ...
Knowledge Center icon_circle Building Automation Knowledge Base
2156 1 0

2022-12-20 04:12 PM

Activity Feed
  • Got a Like for Could not establish contact with License Server using SmartX Server. ‎2025-08-04 12:44 AM
  • Got a Like for Graphics editor locks when the script window is opened. ‎2025-07-30 06:48 AM
  • Liked Running a Niagara Station on a Workbench without PC Administrative Privileges for RandyDavis. ‎2025-07-24 04:23 PM
  • Posted Automated Engineering Tool (AET) Offline License Registration on Building Automation Knowledge Base. ‎2025-07-21 08:15 AM
  • Posted Re: It is possible to display a trend inside a tgml graphic? on Ask the Community. ‎2025-07-20 10:30 PM
  • Got a Like for Re: MutationEvent is not defined. ‎2025-07-15 09:17 AM
  • Got a Like for "MutationEvent is not defined" Javascript error after browser update to Chrome/Edge v127 and Firefox v140. ‎2025-07-15 05:13 AM
  • Posted Re: Control SE8000 from Wiser2 mobile apps on Intelligent Devices Forum. ‎2025-07-07 11:22 PM
  • Posted Re: SE8000 Setpoint operation on Intelligent Devices Forum. ‎2025-07-06 11:12 PM
  • Posted Re: Control SE8000 from Wiser2 mobile apps on Intelligent Devices Forum. ‎2025-07-06 11:12 PM
  • Posted Re: MutationEvent is not defined on Ask the Community. ‎2025-07-06 08:55 PM
  • Posted "MutationEvent is not defined" Javascript error after browser update to Chrome/Edge v127 and Firefox v140 on Building Automation Knowledge Base. ‎2025-07-06 08:02 PM
  • Posted Re: Schneider TAC BMS Head End on Ask the Community. ‎2025-05-20 03:56 PM
  • Posted Re: Schneider TAC BMS Head End on Ask the Community. ‎2025-05-19 11:17 PM
  • Got a Like for Re: Building Operation Software Administrator - Stopping. ‎2025-05-15 03:14 PM
  • Got a Like for Re: SLEASXXXB. ‎2025-05-14 12:57 PM
  • Posted Re: Ecostructure license on SmartConnector Forum. ‎2025-05-13 02:59 PM
  • Got a Like for Re: SLEASXXXB. ‎2025-05-13 12:24 AM
  • Posted Re: SLEASXXXB on Intelligent Devices Forum. ‎2025-05-12 03:52 PM
  • Got a Like for SP90 Actuator alarm "BV:22 Temperature Sensors Missing or Interchanged". ‎2025-05-12 06:06 AM
Please add bookmarks
Please subscribe to content
No drafts saved for posts
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore