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CraigEl
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Could not establish contact with License Server using SmartX Server
2022-08-24 10:17 PMIssue When adding License Entitlements via Device Administrator using the online method. After clicking activate, a "Communication failed" message is displayed: Could not establish contact with License Server using SmartX Server Followed by a "Licens…View more
Posted by: CraigEl in Building Automation Knowledge Base
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Can the MP and RP VAV airflow control loop be affected by integral wind-up when the AHU is stopped
2022-08-24 08:28 PMIssue Is there any adaptive tuning in the flow control loop that drives the MP-V or RP-V damper loop that will be negatively impacted by extended periods of non-zero box flow setpoints when the associated AHU is disabled (i.e. no pressure at VAV so t…View more
Posted by: CraigEl in Building Automation Knowledge Base
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Can't connect to SBO WebStation using Chrome, Firefox or Edge browsers
2022-02-21 10:09 PMIssue SBO WebStation has stopped loading with an ERR_SSL_VERSION_OR_CIPHER_MISMATCH error (Chrome & Edge Browsers) or an SSL_ERROR_UNSUPPORTED_VERSION (Firefox browser) Product Line EcoStruxure Building Operation Environment Building Operation WebSta…View more
Posted by: CraigEl in Building Automation Knowledge Base
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Graphics editor locks when the script window is opened
2022-02-14 08:46 PMIssue While editing graphics, the editor may "freeze" if you open the script window for a script object. This is because the window was last opened on a screen that is now not connected Product Line EcoStruxure Building Operation Environment EBO Grap…View more
Posted by: CraigEl in Building Automation Knowledge Base
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What is the BACnet MSTP unit load of the SpaceLogic SP90 PIBCV actuators
2021-10-04 03:44 PMIssue What is the unit load (UL) of the SpaceLogic SP90 PIBCV Actuators that will help me to calculate how many SP90 PIBCV Actuators can be added on ComA and ComB of a SmartX Server. Product Line EcoStruxure Building Operation, Field Devices Environm…View more
Posted by: CraigEl in Building Automation Knowledge Base
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Thermistor type selection in EBO
2021-09-16 11:34 PMIssue Confusion over the thermistor type selection for an EBO Temperature Input object Product Line EcoStruxure Building Operation Environment Building Operation I/O Module Building Operation Automation Server Bundled Building Operation Multi-purpose…View more
Posted by: CraigEl in Building Automation Knowledge Base
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List of substances the SLA/SLP VOC sensors detect
2021-04-13 10:57 PMIssue What are VOCs and which ones are detected by our SLA/SLP sensor? Product Line Field devices Environment SpaceLogic SLA series and SpaceLogic SLP Series VOC Sensors Cause Unsure what substances are detected by the Space Logic SLA/SLP VOC sensors…View more
Posted by: CraigEl in Building Automation Knowledge Base
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Imported Naming Standard doesn't correctly display local characters
2020-11-03 05:35 PMIssue When creating a localized SEBA naming convention EBO displays local characters as a question mark (?) Product Line EcoStruxure Building Operation Environment Building Operation WorkStation version 3.2 (and later) Cause The CSV file used is in A…View more
Posted by: CraigEl in Building Automation Knowledge Base
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What is the BACnet MSTP unit load of the SpaceLogic SLP sensors
2020-09-21 07:06 PMIssue What is the unit load of the SpaceLogic SLP Room Units that will help me to calculate how many SLP Room Units that can be added on ComA and ComB of a SmartX Server. Product Line EcoStruxure Building Operation, Field Devices Environment SpaceLog…View more
Posted by: CraigEl in Building Automation Knowledge Base
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How is a TC900 configured to use a 3-wire (floating) valve actuator?
2020-09-09 12:48 AMIssue The documentation notes a TC900 can be changed from a 4-pipe system with a 2-wire motorized valve to a 2-pipe system with a 3-wire motorized valve. What parameter changes are required? Product Line Field Devices Environment TC907-3A4LAB TC907-3…View more
Posted by: CraigEl in Building Automation Knowledge Base
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