Building Automation Knowledge Base

Issue Reference of I/NET Guide Product Line TAC INET Environment I/NET Seven Cause Combination of various TCON documents showing most common used functions for easy reference.  Note that this document is not maintained.  Please refer to documentation available on Exchange Resolution Download the INET Pocket Reference Guide PDF

Issue Is it possible to integrate Schlage products with Security Expert? Product Line Security Expert Environment Security Expert Server (vv4.2.259.19 and above) SP-C controller Firmware (v2.08.923 and above) Cause Unable to migrate or convert a legacy access control system which has Schlage devices integrated to Security Expert Resolution With Security Expert Software (v4.2.259.19 and above) and SP-C firmware (v2.08.923 and above), the integration of Schlage devices (AD300 and AD400) with Security Expert software is supported.  It is always recommended to use the latest Security Expert Version and SP-C firmware version to avoid any known issues. For more information regarding the, Schlage Integration with Security Expert, download the attachment.  Refer to Security Expert Allegion Smart Reader Integration 

Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support for assistance. Issue Error: "Could not create remote directory" or "Failed to establish connection with the target device" when trying to upgrade/downgrade a Xenta 5/7/9xx controller     Product Line TAC INET, TAC Vista, Satchwell MicroNet Environment Xenta Servers Xenta 511, 527, 527-NPR, 555, 701, 711, 721, 731, 913 XBuilder Cause This error can be caused by any of the following reasons: Trying to downgrade a Hardware version 2.x Xenta Server device to System Program version 2.10 or older Internet Options are configured to use a proxy server IP communication is not properly established due to incorrect IP settings, a bad cable or a faulty device The controller is 5.1.8 or lower and Microsoft KB 2661254 or KB 2661254-V2 is installed on the PC. In this upgrade Microsoft has changed the criteria for the certificate Key. Service packs are available on the extranet to correct this issue. Download blocked because of other Windows updates SSL 2 and 3 is not activated Resolution First, establish that the System Program that you are attempting to load is compatible with hardware version of the device. The older HW 1 versions can be upgraded to System Program 5.1.2 or older. Only system program versions 2.2.0 and newer can be loaded into devices that are hardware version 2.X. Hardware Version System Program 1.0 5.1.2 or older 2.X 2.2.0 or newer 3.X 5.1.6 SP1 or newer Note: Hardware version 1 devices are not labeled as HW 1 since only one version of hardware existed at the time. Hardware devices can be identified by the lack of any hardware version printed on the Neuron ID sticker. Note: If running the firmware update software, ensure you are running as an administrator. Next, check to verify that IP communications are configured properly and are functional: Check the IP address defined in XBuilder Verify a good connection to the IP port of the controller (10Base-T port on the far right) with a crossover cable. If that is all good, then a reformat of the controller may be necessary. Connect via Hyperterminal to the unit and at the dsh> prompt type format and press enter command . This will recreate the directory structure of the controller and allow you to attempt the upgrade/downgrade again. Finally, verify that the Internet Options are not configured to use a proxy server or, if they are, temporarily change them as follows: To temporarily change this setting follow these steps: In Internet Explorer select the Tools Menu and select Internet Options. Or select Internet Options from your Control Panel. Go to the Connections tab. Click the LAN settings button. Uncheck the Use a proxy server for your LAN box. Click Ok in the LAN settings window and the Internet Options window. Complete the System Program download. Return to the Internet Options window and re-check the Use a proxy server for your LAN box in the LAN Settings found in the Connections tab. Another Matrix explaining the compatibility of each with Vista versions can be found in Xenta-Server-firmware-versus-Vista-Server-versions If you have the Xenta FW 5.1.8 or lower and KB 2661254 or KB 2661254-V2 were installed during a Windows Update you will need install the service packs. These new service pack builds have been released and are available on the extranet. See TPA-VSTA-12-0028.00 - TAC Xenta Servers, Not Possible to Download Firmware for more info. Another issue has been reported to support relating to the bit length of the Xenta server boot certificate. The Xenta server installer uses a 512 bit key length of the boot certificate, and Windows in some instances can be configured for a 1024 bit length certificate. If the issue still exists after removing the above mentioned Windows Updates, or if you are getting this error and the Windows Updates are not on your machine. Download the attached tool, Allow Weak Certificates.zip, and execute the file, chose "Allow Weak Certificates", and "Update".   Here is what the tool set: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\OID\EncodingType 0\CertDllCreateCertificateChainEngine\Config] "EnableWeakSignatureFlags"=dword:00000002 "minRSAPubKeyBitLength"=dword:00000200 If taking the preceding steps fails to resolve the issue then see the following articles for additional steps that can be taken: Xenta Server "Run" light is solid red, with no communication via Ethernet,  Fail to upgrade the TAC Xenta Server system software (firmware)  An unexpected error occurred while downloading using a Xenta Server

Issue Set up a MR-VAV-AX (ASC) as Standalone Product Line TAC INET Environment MR-VAV-AX Cause Air balance must be done to calibrate the airflow sensor on the MR-VAV-AX. Resolution Download Tech Tip 072   Equipment: Air Balancing Hood or Manometer and Digital Thermometer.   Assumptions: The MR is powered up. An I/STAT, or an M/STAT is plugged into the service port of a S/STAT or W/STAT, which is plugged into the MR-VAV-AX. The AHU is running. The Space sensor is installed. The Duct static pressure is constant. The dip switches are set properly for the desired VAV configuration. (See TCON 147) You have a Pocket Reference Card (TCON 149). You are familiar with the use and operation of the I/STAT / M/STAT with respect to navigating the Service mode to various mnemonics’ menus. (See TCON 147)   Initial Setup You should notice that two things have already happened: The MR is in the unoccupied mode. The setpoint adjust has defaulted to "-5", making the setpoint display appear low. For the MR to work in a Standalone mode the use of an off-board time clock for the occupied and unoccupied times is recommended. It should be connected to the "Local Occ" point(TB5 input #2 to TB5 ground.) The "Occ" mnemonic under Unit Parameters must be set to ONE for the "Local Occ" point to be used. If the MRs are to be left in the occupied mode indefinitely, install a jumper across the "Local Occ" point instead of using the time clock contacts. Connect the jumper to (TB5 input #2 to TB5 ground.) Using the I/STAT or M/STAT go to Set Temp and increase the value by 5°. This will get the Setpoint Adj. back to zero.   "Cooling Low Flow" (CLF - min. CFM) and "Cooling High Flow" (CHF - max. CFM) Setup Put the I/STAT or M/STAT into the Service Mode. Go to "AP", select "CLF", (the value displayed is "multiplied by" 1000 so 0.24 is 240). Enter the minimum CFM by using the arrow keys to position the LED for the digit to be changed and enter the value by using the "+" and "-" keys. Notice the decimal position will not move. You are entering the value "multiplied by" 1000. Refer to the Pocket Reference Card (TCON 149), paragraph 5. Usually the minimum air flow value can be found on the Mechanical box schedule drawings. The lowest reading that the ASC’s sensor can sense is about .03" to .05" of Water Column(W.C.) Therefore, the "CLF" must be set above this level. If the ASC is required to control in that range, it will tend to oscillate. Select "CHF" and enter the maximum CFM for this box at 1" W.C., this can be found on the DeltaP to CFM graph that is associated with this VAV box’s pickup device, or the box schedule may also provide the maximum cfm value.   Central Plant Heat "Heating Low Flow" (HLF) and "Heating High Flow" (HHF) Setup Use only if Central Plant Heat is required and setup Unit Parameter’s(UP) CPH set to "1". An open contact at Input 3 will indicate that the Central Plant Heat mode is on. A closed contact indicates CPH is off. Using the procedure described above for "CLF" and "CHF" instead select "HLF" and "HHF" and enter the desired Low and High Flow CFM values for the Heating Mode. Otherwise go to the next section. NOTE: If you have a auxiliary stage of heat, it will not be energized unless the CFM input is reading at least 80% of the "HLF" setting.   Calibrate the flow pickup: Go to Unit Parameter "UP", select "dd" (duct diameter). Enter the duct diameter this will enable the MR to calculate the Pickup Factor "PF" for us. NOTE: It is recommended that you begin with the value provided by the VAV Manufacturer for the pickup factor. Then calibrate if necessary using the following procedure. Go to "AP", select "PPF" (pickup factor calibration). The MR will drive the box open and modulate the damper to maintain the "CHF" level. This may take 5 - 10 minutes. NOTE: The stroke time is defined using the Damper Stroke (ds) parameter. The ASC provides several means of synchronizing the point with the physical damper position. 1. When this point is controlled to a value of 0, the decrease pulse will be on for 125% of the damper stroke. 2. When this point is controlled to a value of 100, the increase pulse will be on for 125% of the damper stroke. 3. When the damper stroke duration is modified, the decrease pulse will be on for 125% of the damper stroke. 4. When the power is cycled on the ASC, the decrease pulse will be on for 125% of the damper stroke. 5. Any time the ASC is the target of an Update_ASC or a Copy_Parms, the decrease pulse will be on for 125% of the damper stroke. After the reading has settled out, take a reading with a Hood or Manometer, which has been setup, and measure the actual CFM and enter that value now into the I/STAT-M/STAT using the Select and change buttons. The software has entered a unique Pick-up Factor "PF" in the MR for this box.   Calibrate space temperature (if necessary): To calibrate the Space Sensor while in the Service Mode, go to "oP" Operational Parameters. Select "CSS" (calibrate space sensor). Measure the actual temperature with a digital thermometer and enter the value. If your box has no heat or has a fan with electric heat. You’re finished. Go to the next box.   Hot water coil: If you have a hot water valve on your box and the stroke time is not 600 seconds: Go to "UP" (Unit Parameters) and select "Ho", Heating Output. Select1 for 1-OutPWM, 2 for 2 Out-PWM(Floating), or 3 for Duty Cycle 1 output. Go to "UP" Unit Parameters and select "HS" (heating stroke) and enter the actual stroke time in seconds.   Air Balance: If you require closely calibrated CFM readings proceed with the following steps: Go to "AP" (Airflow Parameters) Select "CPL" (calibrate low flow) and the damper will begin to close. Remember, the damper motor may take 3 minutes to get to the Cooling Low Flow setpoint. With a Hood, measure the total air flow and enter the measured CFM value. Select "CPH" (calibrate high flow). The damper will drive open to the Cooling High Flow setpoint. (remember the damper motor has a 185 sec stroke). When the reading stabilizes, take your measured CFM reading and enter it now. This procedure will de-calibrate the CFM input from the 0-1"readings to compensate for box, pickup, or hood irregularities/errors. Caution: When the decision is made to connect the MR-VAV-AX to a MRI or MCI please note the following: Avoid updating the MCI or ASC after initial setup as this will delete any MCI resident calculations, ATS, etc. that you may have added off-line that are residing at the same point addresses that the MR-VAV-AX is using. There are a variety of box types and a variety of other things that can be change if your application requires it. (Refer to TCON147)

Issue Set up the sensor and controller for use with a Dale Thermistor sensor Thermistor is reading incorrectly on controller Thermistors supported on which controllers. Product Line TAC INET Environment I/NET Cause Requirements installing thermistors on I/NET Controllers including conversion coefficients and point configurations. Resolution Requirements installing thermistors on I/NET Controllers including conversion coefficients and point configurations. See Tech Tip G069.

Issue On a 7718 controller, why do none of the discrete outputs provide 24vdc when energized? Product Line TAC INET Environment I/NET site Cause Using the 7718 controller, why do none of the discrete outputs provide 24vdc when energized Resolution Verify that fuse F9 is not open. (TCON106)

Issue Access Initiated Control with Anti-passback (APB) /Anti-tailgate Product Line TAC INET Environment I/NET Cause Application Assistance Resolution Please see the following link: Access Initiated Control & APB/Anti-Tailgate.doc

Issue TAC Xenta 527 - Embedded Web Server Product Line TAC INET, TAC Vista Environment I/NET Seven or Vista site Cause Need information concerning the TAC Xenta 527 - Embedded Web Server Resolution Information Technology Brief: The TAC Xenta® 527 is a web based presentation system for TAC Vista LONWORKS and I/NET Seven® networks. In addition, to supplementing the host workstation interface with web access, the TAC Xenta 527 can also be used as the sole operator interface into I/NET Seven and TAC Vista LONWORKS systems. A single Xenta 527 will handle small to midsized systems, and several devices can be used to handle larger networks. The web pages are based on standard Internet technology as HTML and Java™ Applets. Alarms can be forwarded as e-mail. Please use the following link: Xenta 527-23 June.doc

Issue PIN Pad functionality and I/NET Seven Product Line TAC INET Environment I/NET Keypad, Key Pad, Pinpad, Door Code  Cause Setting up Pin Pad in I/NET Resolution Please use the following link: PinPadSetup.doc

Issue I/NET Cold Case "Card Reader" Mystery. Product Line TAC INET Environment I/NET site with Access Control Cause There are some basic differences between the Indala/Motorola and HID/Dorado card readers. Resolution Please look at the attached link point for this information. Mystery of the card readers.doc

Issue Memory requirements for converting access control to large numbers (Hex) Product Line TAC INET Environment I/NET Cause When using HEX card numbers the SLI will reserve memory for all required cards. Resolution The attached link will explain the memory requirements for the SLI using the Large (Hex) Number scheme. SLI Storage Capacity.doc

Issue Step-by-step instructions for calibrating airflow on a Xenta 102-AX (or I/NET MR-VAV-AX) using the M/STAT. Test and air balance procedure for balancing airflow Product Line EcoStruxure Building Operation, TAC INET, TAC Vista Environment Xenta 102-AX MR-VAV-AX M/STAT Cause The preferred method for calibrating airflow in Xenta 102-AX or MR-VAV-AX is through the plug-in.  However, this is not always an option, especially when the responsibility for calibrating is given to a third party test and balance company.  Pocket references exist for navigating through the M/STAT menu, but there aren't clear step-by-step instructions to tell exactly how to perform the calibration. Resolution Click here to download this document in Microsoft Word format Connect M/STAT Plug the M/STAT into the jack on the thermostat. The initial display shows the set temperature.   Enter Password Press the Service button. This prompts you to enter the service mode password. Default password is 183. Use the +/- keys to set each digit and the enter key to submit. If the password is incorrect, the display will blink. Airflow Parameters If the password is correct, the first menu option – Unit Parameters (UP) – is displayed. Hit the select button down twice until Airflow Parameters (AP) is displayed. Press enter. Cooling Low Flow Setpoint The first option is Cooling Low Flow Setpoint (CLF). Press enter to view the setpoint (divided by 1000). Record this value. Press the service key to escape out of the menu. Cooling High Flow Setpoint Navigate to Cooling High Flow Setpoint (CHF). Press enter to view the value (divided by 1000). Record this value. Press the service key to escape out of the menu. Reset Factory Calibration Navigate to Factory Calibration Settings (FCS) and press enter. Use the change keys to display “YES” and press the enter key. This will set the box back to default settings. This is a good idea to do prior to every calibration. Press the service key to escape out of the menu. Calibrate Low Airflow Navigate to Calibrate Low Airflow (CPL). Press enter and the current airflow is displayed. Wait for the airflow to reach the CLF and level out. Once the value is steady at setpoint, press the enter key only once. The display does not change. Enter Actual Low Airflow Measure the actual airflow. Use the change keys to set the display value to the measured value. Press the enter key. Choose One or Two-Point Now Calibrate High Airflow (CPH) is displayed. If one-point (offset only) calibration is desired, press the service key to escape out of this mode and calibration is complete. If two-point (gain and offset) calibration is desired, press enter to continue to the next step. Calibrate High Airflow The current airflow is displayed again. Wait for it to rise to meet the CHF and level out. Once the value is steady at setpoint, press the enter key only once. The display does not change. Enter Actual High Airflow Measure the actual airflow. Use the change keys to set the display value to the measured value. Press the enter key. CPH is displayed again, this time as a general menu item. Escape Service Mode Press the service key to escape out of the menu. If you are finished configuring the box, escape all the way back out of the service menu before disconnecting the M/STAT. Disconnecting in configuration mode can leave the stat displaying “00” or other incorrect numbers.

Issue Receive "Initialization error" when trying to start I/NET with SQL 2008 When we installing SQL Server 2008 Standard for I/NET Filemaster, what are the main components we should include? When editing / adding a new I/NET Configuration Profile the Database Server section is blank DBCreate does not start.  Appears in task Manager but no user interface is shown. Within DBCreate the restore option is grayed out Product Line TAC INET Environment I/NET Seven 2.4x Microsoft Windows Server 2003, Windows XP, Windows Vista, and Windows 7 families of operating systems. (both 32 and 64 bit) Microsoft SQL 2008 Standard or Express Editions Microsoft SQL 2008 R2 Standard or Express Editions Cause I/NET must have the SQL 2005 Backward compatibility file installed.  If this is not installed I/NET will not locate the SQL Server and hence will issue an “initialization failure” error.  This is can also be identified in either the DBCreate or I/NET Configuration application editors which will show no entries in their "Database Server" settings. The document also details information that is necessary for a Standard or Express editions of SQL 2008 / SQL 2008 R2. Resolution Follow the instructions below extracted from the document called "SQL2008 Expr Install Inst.pdf".  This document is found on I/NET Seven CD under the 'SQLExpress' folder.  For SQL 2008 R2 installations refer to the following document SQL2008 R2 Expr Install.pdf, also found in this same folder .  Installing SQL Server 2005 Backward Compatibility SQL Server 2005 backward compatibility must be installed for SQL 2008. To install SQL Server 2005 Backward Compatibility Navigate to the SQLBcm directory on the TAC I/NET Seven installation CD. Launch the SQLServer2005_BC.msi file. Follow the prompts on each screen and accept all defaults. After the install check the SQL Server Services SQL Server Browser is RUNNING SQL Server (MSSQLSERVER) is RUNNING Check the SQL Server Network Configuration Protocols Enable Named Pipes Enable TCP/IP Completing the Installation Proceed with the installation of TAC I/NET Seven on your PC. For installation instructions, refer to TCON298, TAC I/NET Seven Getting Started. Note: Run Inetcfg.exe before starting TAC I/NET Seven for the first time. This is necessary to attach TAC I/NET Seven to the database and avoid an “Initialization failure” error. Note: Before file equalization will operate, the system must be rebooted or the INETEQZMERGE service must be manually started.   Also refer to Installing I/NET 2.42 or higher and Vista 5.1.7 or higher on a 64-bit operating system for additional details on installing I/NET with SQL 2008 R2.

Issue When creating a Modbus device template in XBuilder Device Editor which Modbus register data type should be used? Product Line Satchwell MicroNet, TAC INET, TAC Vista Environment Xenta Servers Xenta 511, 527, 701, 711, 721, 731, 913 XBuilder Modbus Register Bitmask Cause Lack of consistency between Modbus slave manufacturers there is a large number of data formats that can be selected. Each register format interprets the value differently based on byte order or purpose of the specific bits. Resolution Consult Modbus slave product documentation Use trial and error to find the correct register format. Perform communication logging to capture the raw data and compare with a known value to determine the format. As a tool to assist with these steps please consult the Definition of Modbus Registers.

Issue How to load up archived data in a report using Seven Reports Product Line TAC INET Environment I/NET Seven  SevenReports Archiving Cause Reports show nothing or have one blank page and fail to show data that meets the date window specified Resolution When using Seven Reports to view data, archived data can be viewed and put into a report.  From the Archives pull-down menu, Mount/Dismount the archive files. Files, by default, are stored in the c:\INET Seven Data\Arch folder. After mounting the needed reports (look at the date of the files in the archive folder), the report used must have the word ARCHIVE in the file name. This specifies that the reports will be pulled not from the current database but rather from the mounted files and on the dates specified. The reports should now be from the Archived files mounted. Archive Reports are located on the install CD under CD\Program Files\INET Seven\Reports To download, click on the link below and select to save the report to your hard disk in the c:\INET Seven Data\Reports folder:   I/NET Seven Release 2.20 and Prior files: ArchiveOverrideBillingSamples.rpt ArchiveRuntimeSamples.rpt ArchiveTransactionsDoors.rpt ArchiveTransactionsIndividuals.rpt ArchiveAnalogSamples.rpt ArchiveConsumptionSamples.rpt ArchiveDemandSamples.rpt ArchiveDiscreteSamples.rpt   I/NET Release 2.21 to current: ArchiveAnalogSamples_xi.rpt ArchiveConsumptionSamples_xi.rpt ArchiveDemandSamples_xi.rpt ArchiveDiscreteSamples_xi.rpt ArchiveOverrideBillingSamples_xi.rpt ArchiveRuntimeSamples_xi.rpt ArchiveTransactionsDoors_xi.rpt ArchiveTransactionsIndividuals_xi.rpt   Tip: In some instances, while the report is running and the data is being compiled, if you move the mouse or strike a key, the process starts all over. The solution is to start the report and wait for a few minutes if you have input a broad range of data to search and produce.

Issue General use of the Wireshark program. Product Line Access Expert, Andover Continuum, EcoStruxure Building Expert, EcoStruxure Building Operation, Pelco, Satchwell MicroNet, Satchwell Sigma, TAC IA Series, TAC INET, TAC Vista Environment Ethernet Networks Cause General Information on using WireShark. Resolution Wireshark is an Ethernet packet analysis programme, Which can be downloaded from: Latest version available from Wireshark Locally stored version 1.0.9 Installing Wireshark If necessary, unzip the WireShark executable file to a suitable location on the PC/Laptop you wish the programme to be installed on. Run the executable file and follow the on-screen instructions. Rules for capturing LAN traffic using Wireshark: Do not use a switch or router to connect the LAN capture PC to the network as these will filter important network activity that you will need to see. You will want to capture everything that is passing over the network at the point of concern. Usually, this means tapping into the ethernet at the Controller or controllers, that is having an issue. midBit-Technologies-LLC-10-100 is an example of a device that can be used to easily tap into the network to take the capture. The monitoring PC must see all traffic from the controller's point of view. The monitoring PC can be connected in either two ways: Connected to the network at the controller The customers IT department can mirror all the network traffic from the controllers port to another port the PC can be connected to. If connected to the network at the controllers, the connection must be made through a true ethernet hub. A hub will not selectively filter important network traffic as a switch or a router will do. More information on what a "true ethernet hub" can be found at http://wiki.wireshark.org/HubReference There are however some switches that feature port mirroring, please see How to Configure a NETGEAR Prosafe Plus Switch for Mirroring. If connected to a mirrored port, the port must mirror 100% of the network traffic to and from the controller. No filtering should be done. Once a complete capture file has been obtained it can be filtered after the fact using WireShark or EtherReal. Using Wireshark Run WireShark Start a trace by choosing the "Capture" menu and then select "Interfaces" Choose the appropriate interface. Generally, this can be identified by its IP Address, but if not, then the packets increasing are an indication. Press the "Start" button. The trace will start and will be similar to the following screenshot. After an appropriate time, the trace can be stopped by selecting "Capture" menu and "Stop" To save the capture file, choose "File" menu and "Save As".

Issue How are the bits allocated in a 26bit Wiegand card format? Environment Access control peripherals data format Cause Although this is an openly published data format, sometimes the actual data bit format is required. Resolution The Wiegand 26 bit format consists of 24 bits of data and 2 Parity bits (Odd and Even) The 24 data bits are split between 8 bits for the Site code and 16 bits for the card number. Giving a card number range of 1 to 65535, and a site code range of 1 to 255. A spreadsheet defining the format can be downloaded here.

Issue OPC Server with third party and alternatives Product Line Andover Continuum, TAC INET Environment System requiring third party connectivity Cause OPC Server to communicate between hardware and the iBMS (intelligent Building Management System). Resolution The OPC server is a software program that converts hardware communication protocol into the OPC protocol. The OPC client software is any program that needs to connect to the hardware. The OPC client uses the OPC server to get data from or send commands to the hardware. OPC Client Servers are used to communicate between BACnet IP interfaces and iBMS (intelligent Building Management System) programs such as TAC I/NET or Andover Continuum. There is also no Continuum OPC Client software to use for a direct OPC link. The best way to integrate from 3rd party EIB or OPC protocols is using BACnet IP on Continuum; there are third party interfaces and gateways that will convert to BACnet/IP and others that go from OPC Client/ Server to BACnet/IP. I/NET OPC For I/NET a great solution is to install a Xenta 913 controller which gives the capability to go with Modbus or BACnet/IP to third party solutions. The I/NET to Xenta 913 allows communication with Continuum BCX, StruxureWare AS-B, and other 3rd Party solutions. Continuum OPC Standard 3rd party gateways are established to communicate between the protocols such as BACnet and Modbus. Andover Continuum has an OPC Server available here. The hardware requirements are Windows NT 4.0 or Win2K. If wanting to run on XP or newer operating systems, please be aware that no testing has not been done with these OS. For more info on the OPC and XDriver, please see OPC Server Integration. Only one instance of the OPC server on a computer. Each system would need a separate PC with license key to connect to the individual systems and host controllers. The Andover Controls OPC server must be running a separate 3rd Party OPC client computer and cannot be on the same computer as CyberStation. From there it is configured to retrieve point values from a the suggested dedicated Infinity (CX) Controller. It is suggested to install a OPC gateway Infinity Controller since this controller will constantly be busy with OPC traffic. Therefore it is the separate third party vendor computer which requires the ACC OPC Server security key, not Cyberstation security key. Both USB and parallel port keys are available. If no choice is available for OS, one alternative is to check on 3rd party OPC servers like Kepware and Matrikon. Note: For Continuum, determine which one of your controllers will become the “Primary Controller” The Server requires that you designate one external Andover Controls Infinity or Continuum controller located on the same network as its “Primary Controller.” This controller must have had the network taught to it prior to selection. (This is done through the “Teach” function in the workstation.) The Server gets its information about the network through this controller. This suggested single controller is designated as the interface through which all point access is obtained. Controller Type Select the type of network where the controller is located. For a NetController, b4920, CX9702 or upgraded Infinity controllers that can be connected to a Continuum network you would select “Continuum”. For older Infinity controllers, select Infinity. Works with any IP level controller. There is no limit on the quantity, but rather it depends on how you tune.

Issue Is there is an application that will display the duress (panic) button alarm to the operator, when pushed, along with sound. Product Line TAC I/NET Environment I/NET Seven Automatic Page Display, Event Definitions & Sequences, User Defined Button  Cause Sample application / guide to program duress alarms in I/NET. Resolution I/NET provides various functions that allow it to provide a pop-up duress alarm, one feature is to use one (or many) graphic page(s) which automatically appear (pop-up) on activation of an alarm. Along with this, it is also possible to generate a sound either PC based or, the more preferred option, to an externally wired Buzzer / Siren at the same time.  The attached document shows a few steps as a guide to make a start on your own application using the following features: Automatic Page Display AMT Audible Alarm Event Definition / Sequences User-Defined Tools and Buttons If you are not familiar with these items you should refer to the TCON documents mentioned in the attachment.

Issue iClass Reader consolidation Environment Electronic Access Control Continuum & I/Net readers Cause HID has discontinued some of the iClass readers. Resolution The following 2 links cover the parts obsoleted and their replacements: PA-000336: Schneider Electric Part Numbers PA-00172: HID Part Numbers