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Label: "ecostruxure workplace advisor"

View in: "Building Automation Knowledge Base" | Community

1 Posts | First Used: 2020-01-27

Building Automation Knowledge Base

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Label: "EcoStruxure Workplace Advisor" Show all articles

Using Telnet to test connectivity

Issue How to use the Telnet command to troubleshoot network connectivity and check for blocked network ports. Product Line TAC INET, TAC Vista, Andover Continuum, Satchwell MicroNet, Satchwell Sigma, TAC IA Series, Field Devices, EcoStruxure Building Operation, Other, Pelco, EcoStruxure Building Expert, Access Expert, Security Expert Environment TCP/IP Communication Command Prompt Telnet Command Cause Suspect certain network ports are blocked and need to verify Resolution Note:- Telnet operates using the TCP protocol. UDP connectivity cannot be tested using Telnet.     Open Windows Command Prompt Enter :telnet <address_of_remote_server> <port_number>" - telnet 192.168.1.2 443 Result if Port open: blank window with blinking cursor Result if Port closed: error message displayed similar to "Connecting To 192.168.1.2…Could not open connection to the host, on port xx: Connect failed" The example above test for connectivity against the remote server that has the IP address of 192.168.1.2 over port 443
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Lieutenant JG LocNguyen Lieutenant JG
‎2020-01-27 11:23 AM

Last Updated: Guinan AdamSteele Guinan ‎2023-08-16 11:11 PM

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  • Andover Continuum
  • EcoStruxure Building Operation
  • EcoStruxure Security Expert
  • EcoStruxure Workplace Advisor
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  • TAC INET
  • TAC Vista
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