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Building Automation Knowledge Base
Schneider Electric Building Automation Knowledge Base is a self-service resource to answer all your questions about EcoStruxure Building suite, Andover Continuum, Satchwell, TAC…
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Issue
Validation of SSL Certificate does not work
Product Line
EcoStruxure Building Operation
Environment
Building Operation Enterprise Server
Building Operation Enterprise Central
Building Operation Space-Logic Server (AS-X)
Cause
Cloud Connectivity makes use of the following certificates for communication to the cloud and are missing from the system:
ISRG Root X1
DigiCert Global Root G2
DigiCert Global Root CA
ManagementCA
Resolution
Run Windows Update: On the server running the ES/EC, run Windows Update and make sure the Operating System is updated to the latest maintenance version available.
Manually update certificate:
On the server running the ES/EC, go to https://curl.se/docs/caextract.html using a web browser and follow the instructions to download a collection of the most commonly used certificates on the web that are up to date.
Click on the start-menu, type in ”certmgr” and press enter.
Navigate to Trusted Root Certification Authorities/Certificates
Under Trusted Root Certification Authorities, right-click the Certificates folder and select ”All Tasks > Import…”
Follow the guide, click ”Next” and then locate the file you downloaded in Step 2a (make sure you filter to All Files).
Click ”Next” on all steps and then click ”Finish”.