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Loc Nguyen

Lieutenant JG

‎2025-07-18

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LocNguyen

EBO Cloud Connectivity Certificate Errors

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

419 1 0

2025-04-15 04:35 PM

LocNguyen

WebReports returns only partial results for the Meter report

IssueWebReports returns only partial results for the Consumption Report when using the Meter Utility Type Product LineEcoStruxure Building Operation E...

Knowledge Center icon_circle Building Automation Knowledge Base

865 0 0

2023-05-25 04:13 PM

LocNguyen

Windows Authentication (Active Directory Integration) Login In EBO Fai...

IssueUsers login to EBO using Windows Authentication via the Workstation client encounters the error "User account not associated with a group. Contac...

Knowledge Center icon_circle Building Automation Knowledge Base

2866 0 0

2020-03-18 10:21 AM

LocNguyen

Using Telnet to test connectivity

IssueHow to use the Telnet command to troubleshoot network connectivity and check for blocked network ports.Product LineTAC INET, TAC Vista, Andover C...

Knowledge Center icon_circle Building Automation Knowledge Base

3402 0 0

2020-01-27 11:23 AM

LocNguyen

AS-P Restarts Intermittently

IssueAS-P is restarting on its own intermittently.Product LineEcoStruxure Building OperationEnvironmentBuilding Operation Automation Server (All Versi...

Knowledge Center icon_circle Building Automation Knowledge Base

2720 0 0

2019-07-11 12:45 PM

LocNguyen

"Interval time zone" setting in Trend log

IssueMany users are unsure of the implication of the field "Interval time zone" in the Trend Log configuration window.Product LineEcoStruxure Building...

Knowledge Center icon_circle Building Automation Knowledge Base

1611 0 0

2019-07-11 11:03 AM

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EBO Cloud Connectivity Certificate Errors

WebReports returns only partial results for the Meter report

Windows Authentication (Active Directory Integration) Login In EBO Fai...

Using Telnet to test connectivity

AS-P Restarts Intermittently

"Interval time zone" setting in Trend log

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