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Schneider Alumni (Retired)
LocNguyen
since
2021-07-02
Windows Authentication (Active Directory Integration) Login In EBO Failed With Error
2020-03-18 10:21 AMIssue Users login to EBO using Windows Authentication via the Workstation client encounters the error "User account not associated with a group. Contact your administrator". Product Line EcoStruxure Building Operation Environment Building Operation E…View more
Posted by: LocNguyen in Building Automation Knowledge Base
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Using Telnet to test connectivity
2020-01-27 11:23 AMIssue How to use the Telnet command to troubleshoot network connectivity and check for blocked network ports. Product Line TAC INET, TAC Vista, Andover Continuum, Satchwell MicroNet, Satchwell Sigma, TAC IA Series, Field Devices, EcoStruxure Building…View more
Posted by: LocNguyen in Building Automation Knowledge Base
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AS-P Restarts Intermittently
2019-07-11 12:45 PMIssue AS-P is restarting on its own intermittently. Product Line EcoStruxure Building Operation Environment Building Operation Automation Server (All Versions) Cause Log entries found within the system_log.txt file confirm that the intermittent resta…View more
Posted by: LocNguyen in Building Automation Knowledge Base
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"Interval time zone" setting in Trend log
2019-07-11 11:03 AMIssue Many users are unsure of the implication of the field "Interval time zone" in the Trend Log configuration window. Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server Building Operation Automation Server …View more
Posted by: LocNguyen in Building Automation Knowledge Base
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