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LocNguyen
Loc Nguyen
Lieutenant JG
β€Ž2025-05-23
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LocNguyen
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EBO Cloud Connectivity Certificate Errors

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...
Knowledge Center icon_circle Building Automation Knowledge Base
241 1 0

2025-04-15 04:35 PM

LocNguyen
/html/rank_icons/Lieutenant_JG.png LocNguyen /html/rank_icons/SUPPORT-rank.png

WebReports returns only partial results for the Meter report

IssueWebReports returns only partial results for the Consumption Report when using the Meter Utility Type Product LineEcoStruxure Building Operation E...
Knowledge Center icon_circle Building Automation Knowledge Base
810 0 0

2023-05-25 04:13 PM

LocNguyen
/html/rank_icons/Lieutenant_JG.png LocNguyen /html/rank_icons/SUPPORT-rank.png

Windows Authentication (Active Directory Integration) Login In EBO Fai...

IssueUsers login to EBO using Windows Authentication via the Workstation client encounters the error "User account not associated with a group. Contac...
Knowledge Center icon_circle Building Automation Knowledge Base
2720 0 0

2020-03-18 10:21 AM

LocNguyen
/html/rank_icons/Lieutenant_JG.png LocNguyen /html/rank_icons/SUPPORT-rank.png

Using Telnet to test connectivity

IssueHow to use the Telnet command to troubleshoot network connectivity and check for blocked network ports.Product LineTAC INET, TAC Vista, Andover C...
Knowledge Center icon_circle Building Automation Knowledge Base
3287 0 0

2020-01-27 11:23 AM

LocNguyen
/html/rank_icons/Lieutenant_JG.png LocNguyen /html/rank_icons/SUPPORT-rank.png

AS-P Restarts Intermittently

IssueAS-P is restarting on its own intermittently.Product LineEcoStruxure Building OperationEnvironmentBuilding Operation Automation Server (All Versi...
Knowledge Center icon_circle Building Automation Knowledge Base
2595 0 0

2019-07-11 12:45 PM

LocNguyen
/html/rank_icons/Lieutenant_JG.png LocNguyen /html/rank_icons/SUPPORT-rank.png

"Interval time zone" setting in Trend log

IssueMany users are unsure of the implication of the field "Interval time zone" in the Trend Log configuration window.Product LineEcoStruxure Building...
Knowledge Center icon_circle Building Automation Knowledge Base
1556 0 0

2019-07-11 11:03 AM

Activity Feed
  • Got a Like for EBO Cloud Connectivity Certificate Errors. β€Ž2025-04-16 01:59 AM
  • Posted EBO Cloud Connectivity Certificate Errors on Building Automation Knowledge Base. β€Ž2025-04-15 04:35 PM
  • Posted WebReports returns only partial results for the Meter report on Building Automation Knowledge Base. β€Ž2023-05-25 04:13 PM
  • Posted Windows Authentication (Active Directory Integration) Login In EBO Failed With Error on Building Automation Knowledge Base. β€Ž2020-03-18 10:21 AM
  • Posted Using Telnet to test connectivity on Building Automation Knowledge Base. β€Ž2020-01-27 11:23 AM
  • Posted AS-P Restarts Intermittently on Building Automation Knowledge Base. β€Ž2019-07-11 12:45 PM
  • Posted "Interval time zone" setting in Trend log on Building Automation Knowledge Base. β€Ž2019-07-11 11:03 AM
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