Issue
What HID Corporate 1000 card formats are supported by Security Expert?
Product Line
EcoStruxure Security Expert
Environment
- Security Expert Server
- Security Expert Controller
- Security Expert Smart Card Reader
Cause
Information about HID Corporate 1000 card formats is needed to configure the card readers correctly. The existing documentation does not mention this.
Resolution
HID Corporate 1000 35-bit format has been validated with Security Expert. To use this go to Expanders | Reader Expanders | Reader 1 and set the Reader 1 Format setting to HID Corp 1000 as shown below.
Other HID Corporate 1000 formats may work however they have not been validated. If the format specification is known, it is possible to program the cards in a custom format. As an example, below are the custom format settings used for the HID Corporate 1000 48-bit format cards. Go to the Custom Reader Format tab of your controller and enter the following values.
If the format is different from the above two examples or is not known, please provide support with the site code, card number and raw data output for Any Bit RAW card reads from at least three different cards to help determine the format. Refer to article Show raw card data of a badged card in Security Expert for further details on this.
