RobertAndriolo

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Robert ANDRIOLO

Guinan

‎2025-08-22

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RobertAndriolo

Upgraded database fails to download to AS-P / AS-B Servers

IssueAfter performing server upgrades using Device Administrator, attempts to download the database fail. The server remains in a "Ready for download"...

Knowledge Center icon_circle Building Automation Knowledge Base

99 1 0

2025-08-05 10:47 PM

RobertAndriolo

Clearing the Smart Connector Hardware Container in Building Operation ...

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

163 0 0

2025-07-06 06:12 PM

RobertAndriolo

EWS / Smart Connector Duplicate Hosted Objects and Binding Issues

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

278 0 0

2025-06-11 10:23 PM

RobertAndriolo

Function Block Program fails to deploy

IssueWhen attempting to save & deploy a function block program using Modernized Programming, the following errors are seen:EBO 2022 - Deploy program e...

Knowledge Center icon_circle Building Automation Knowledge Base

1275 0 0

2024-10-31 06:54 PM

RobertAndriolo

XBK Analyzer tool warning regarding *** possible configuration issue *...

IssueWhen using the SBO xbk Analyzer, a warning with the following details is observed: *** possible configuration issue *** (QC#49504) Issue: 'Commun...

Knowledge Center icon_circle Building Automation Knowledge Base

2157 1 0

2024-07-30 12:10 AM

RobertAndriolo

Full Automation Server backup fails - trace log indicates Insufficient...

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

1942 0 0

2024-07-10 07:25 PM

RobertAndriolo

Automation Server missing from Server list (folder)

IssueThe automation server was added successfully; however, it never appeared in the server list. It did, however, get added to the communications tab...

Knowledge Center icon_circle Building Automation Knowledge Base

2273 2 0

2024-06-04 09:17 PM

RobertAndriolo

System License Information shows zero (0) Activated Count

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...

Knowledge Center icon_circle Building Automation Knowledge Base

1477 0 0

2024-03-27 07:13 PM

RobertAndriolo

EasyLogic and SpaceLogic Controllers & RP-IO Modules as BACnet MS/TP t...

IssueCan the EasyLogic range of controllers & RP-IO Modules work under Building Operation 3.2 as BACnet MS/TP third-party devices Product LineEcoStrux...

Knowledge Center icon_circle Building Automation Knowledge Base

3061 2 0

2023-09-21 12:45 AM

RobertAndriolo

No license available. Error -83: Version of vendor daemon is too old.

IssueAttempting to log in with WorkStation and receive the following license error:No license available. Error -83: Version of vendor daemon is too ol...

Knowledge Center icon_circle Building Automation Knowledge Base

2815 1 0

2023-04-27 08:53 PM

RobertAndriolo

Graphic navigation extremely slow after displaying Dashboard

IssueWhen opening a dashboard graphic, the system operates very slowly. Navigation to other links with the Dashboard displayed, and clicking on a link...

Knowledge Center icon_circle Building Automation Knowledge Base

2138 0 0

2023-04-26 07:12 PM

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