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RobertAndriolo
RobertAndriolo
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‎2025-10-23
1250
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RobertAndriolo
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Offline License Activation in Device Administrator

IssueCustomers using Device Administrator for offline license activation in EBO 7.0.3 face challenges due to changes in how entitlements are delivered...
Knowledge Center icon_circle Building Automation Knowledge Base
76 1 0

2025-10-23 06:03 PM

RobertAndriolo
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Repeated logon/logoff events occurring for all Automation Servers

IssueCustomer observed repeated logon/logoff events occurring within 1 second at 30-minute intervals for all Automation Servers. These events appear i...
Knowledge Center icon_circle Building Automation Knowledge Base
75 0 0

2025-10-19 05:02 PM

RobertAndriolo
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Device Administrator “Server List Read Error”

IssueUsers encounter the following error when launching Device Administrator:“The following error(s) occurred while reading the server list file:- The...
Knowledge Center icon_circle Building Automation Knowledge Base
130 0 0

2025-10-09 03:26 PM

RobertAndriolo
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Building Operation EWS Hardware folder blank using Security Expert Sma...

IssueAfter installing or upgrading the Security Expert SOAP Service to 1.7.0 (or above), the Building Operation EcoStruxure Web Services (EWS) Hardwar...
Knowledge Center icon_circle Building Automation Knowledge Base
189 0 0

2025-09-22 06:02 PM

RobertAndriolo
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License Violation Alarm Triggered Without License Violation Banner dis...

IssueA License Violation alarm is triggered without displaying a License Violation banner.Alarm reactivates after acknowledgment, approximately every...
Knowledge Center icon_circle Building Automation Knowledge Base
323 1 0

2025-08-26 02:57 AM

RobertAndriolo
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Upgraded database fails to download to AS-P / AS-B Servers

IssueAfter performing server upgrades using Device Administrator, attempts to download the database fail. The server remains in a "Ready for download"...
Knowledge Center icon_circle Building Automation Knowledge Base
360 1 0

2025-08-05 10:47 PM

RobertAndriolo
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Clearing the Smart Connector Hardware Container in Building Operation ...

IssueAfter making changes to object names in the system, outdated or incorrect names may still appear under the Hardware folder in EcoStruxure Web Ser...
Knowledge Center icon_circle Building Automation Knowledge Base
329 0 0

2025-07-06 06:12 PM

RobertAndriolo
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EWS / Smart Connector Duplicate Hosted Objects and Binding Issues

IssueWhen hosting objects from EWS/Smart Connector, such as Security Expert, into EcoStruxure Building Operation (EBO), additional or mismatched objec...
Knowledge Center icon_circle Building Automation Knowledge Base
507 0 0

2025-06-11 10:23 PM

RobertAndriolo
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Function Block Program fails to deploy

IssueWhen attempting to save & deploy a function block program using Modernized Programming, the following errors are seen:EBO 2022 - Deploy program e...
Knowledge Center icon_circle Building Automation Knowledge Base
1585 0 0

2024-10-31 06:54 PM

RobertAndriolo
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XBK Analyzer tool warning regarding *** possible configuration issue *...

IssueWhen using the SBO xbk Analyzer, a warning with the following details is observed: *** possible configuration issue *** (QC#49504) Issue: 'Commun...
Knowledge Center icon_circle Building Automation Knowledge Base
2532 1 0

2024-07-30 12:10 AM

RobertAndriolo
/html/rank_icons/Guinan_20x20.png RobertAndriolo /html/rank_icons/SUPPORT-rank.png

Full Automation Server backup fails - trace log indicates Insufficient...

IssueA full backup immediately fails on the Automation Server. Performing a configuration-only backup completes successfully.Product LineEcoStruxure ...
Knowledge Center icon_circle Building Automation Knowledge Base
2115 0 0

2024-07-10 07:25 PM

Activity Feed
  • Got a Like for Offline License Activation in Device Administrator. ‎2025-10-24 07:38 AM
  • Posted Offline License Activation in Device Administrator on Building Automation Knowledge Base. ‎2025-10-23 06:03 PM
  • Posted Repeated logon/logoff events occurring for all Automation Servers on Building Automation Knowledge Base. ‎2025-10-19 05:02 PM
  • Posted Device Administrator “Server List Read Error” on Building Automation Knowledge Base. ‎2025-10-09 03:26 PM
  • Posted Building Operation EWS Hardware folder blank using Security Expert Smart Connector on Building Automation Knowledge Base. ‎2025-09-22 06:02 PM
  • Got a Like for License Violation Alarm Triggered Without License Violation Banner displayed. ‎2025-08-26 09:54 PM
  • Posted License Violation Alarm Triggered Without License Violation Banner displayed on Building Automation Knowledge Base. ‎2025-08-26 02:57 AM
  • Got a Like for Upgraded database fails to download to AS-P / AS-B Servers. ‎2025-08-05 11:02 PM
  • Posted Upgraded database fails to download to AS-P / AS-B Servers on Building Automation Knowledge Base. ‎2025-08-05 10:47 PM
  • Posted Clearing the Smart Connector Hardware Container in Building Operation Server on Building Automation Knowledge Base. ‎2025-07-06 06:12 PM
  • Got a Like for No license available. Error -83: Version of vendor daemon is too old.. ‎2025-07-01 05:23 PM
  • Got a Like for EasyLogic and SpaceLogic Controllers & RP-IO Modules as BACnet MS/TP third-party devices. ‎2025-06-17 01:23 AM
  • Posted EWS / Smart Connector Duplicate Hosted Objects and Binding Issues on Building Automation Knowledge Base. ‎2025-06-11 10:23 PM
  • Got a Like for EasyLogic and SpaceLogic Controllers & RP-IO Modules as BACnet MS/TP third-party devices. ‎2025-05-20 11:26 PM
  • Got a Like for How to use the new Graphic Components released with Building Operation 2.0. ‎2025-04-30 07:36 AM
  • Got a Like for How to use the new Graphic Components released with Building Operation 2.0. ‎2024-12-15 04:59 AM
  • Got a Like for How to use the new Graphic Components released with Building Operation 2.0. ‎2024-11-26 06:12 PM
  • Posted Function Block Program fails to deploy on Building Automation Knowledge Base. ‎2024-10-31 06:54 PM
  • Got a Like for Modbus IP Multiple Queries and Multiple Query Packets (Async) explanation. ‎2024-09-08 08:58 AM
  • Got a Like for Re: Unable to Activate Spacelogic Demo License for ASP. ‎2024-09-06 02:34 AM
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