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MaximeLaudren
MaximeLaudren
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‎2026-10-15
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MaximeLaudren
MaximeLaudren Mentor

TRC log file retrieval issue.

Hi there, I have used MPX Diagnostic File Collector from Tom as a base, to be able to collect logs for TRC devices. Adding the changes was not too com...
EcoStruxure Building icon_circle EcoStruxure SEAL Forum
308 0 1

2026-05-14 08:52 AM

MaximeLaudren
MaximeLaudren Mentor

BACnet MS/TP Unit Load for SpaceLogic TC900 Thermostat

IssueCustomers need to determine how many SpaceLogic TC900 Protocol Series thermostats can be connected to the COM A or COM B RS-485 ports of a SmartX...
Knowledge Center icon_circle Building Automation Knowledge Base
690 1 0

2026-04-21 05:14 PM

MaximeLaudren
MaximeLaudren Mentor

Security Expert not displaying events and reports fail with SQL NOLOCK...

IssueSecurity Expert fails to display events in the Events Monitoring page, and report execution fails.Windows Event Viewer logs show the following er...
Knowledge Center icon_circle Building Automation Knowledge Base
1582 0 0

2021-08-13 12:10 PM

MaximeLaudren
MaximeLaudren Mentor

SmartConnector SQL authentication error using Windows authentication m...

IssueOn a new installation of SmartConnector, the service is not able to start.The log shows a SQL server authenticate error.Product LineEcoStruxure B...
Knowledge Center icon_circle Building Automation Knowledge Base
1438 0 0

2021-07-13 02:10 PM

MaximeLaudren
MaximeLaudren Mentor

SmartConnector recovery after DB connection lost

Hi, I had an issue at a customer site (Hotel). Context:SC and SQL server runs on 2 distinct machine.SC have 2 processor running to integrate with 2 3r...
EcoStruxure Building icon_circle SmartConnector Forum
1558 0 2

2021-06-18 08:28 AM

Activity Feed
  • Posted TRC log file retrieval issue. on EcoStruxure SEAL Forum. ‎2026-05-14 08:52 AM
  • Tagged TRC log file retrieval issue. on EcoStruxure SEAL Forum. ‎2026-05-14 08:52 AM
  • Got a Like for BACnet MS/TP Unit Load for SpaceLogic TC900 Thermostat. ‎2026-04-22 05:55 AM
  • Posted BACnet MS/TP Unit Load for SpaceLogic TC900 Thermostat on Building Automation Knowledge Base. ‎2026-04-21 05:14 PM
  • Posted Re: SMART UPS LOOSE CONNECTION WITH CLOUD on APC UPS for Home and Office Forum. ‎2024-12-11 09:42 AM
  • Posted Re: CCTV integration with EBO on SmartConnector Forum. ‎2024-02-13 02:12 PM
  • Posted Re: SmartConnector Oracle OPERAPMS Integration, files and documentation on SmartConnector Forum. ‎2024-01-16 09:18 AM
  • Posted Re: EBO integration restful api on SmartConnector Forum. ‎2024-01-16 09:11 AM
  • Posted Re: Smart Connector installation problem on SmartConnector Forum. ‎2023-03-22 11:46 AM
  • Posted Re: SmartConnector Tutorial Extension Test Error on SmartConnector Forum. ‎2023-03-22 11:42 AM
  • Posted Re: Smart Connector installation problem on SmartConnector Forum. ‎2023-03-21 08:17 AM
  • Posted Re: Smart Connector Maintenance Utility on SmartConnector Forum. ‎2023-03-20 11:56 AM
  • Posted Re: KVM0108A installation on APC UPS for Home and Office Forum. ‎2023-03-20 11:09 AM
  • Posted Re: How to auto update variable? on SmartConnector Forum. ‎2023-03-20 09:00 AM
  • Posted Re: SmartConnector Tutorial Extension Test Error on SmartConnector Forum. ‎2023-03-20 08:50 AM
  • Posted Re: Subscriptions/Create and Notifications/Create - what is the maximum number of EBO values using subscription? on SmartConnector Forum. ‎2023-03-20 08:41 AM
  • Posted Re: Endpoint switched port to 8082 and cannot acces portal on SmartConnector Forum. ‎2023-03-20 07:19 AM
  • Posted Re: Smart Connector installation problem on SmartConnector Forum. ‎2023-03-20 06:51 AM
  • Posted Re: Smart Connector Server and EBO connecting with SQL issues on SmartConnector Forum. ‎2023-03-17 03:45 PM
  • Posted Re: Smart Connector installation problem on SmartConnector Forum. ‎2023-03-17 03:41 PM
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