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Label: "ecostruxure building operation"

View in: "Building Automation Knowledge Base" | Community

1836 Posts | First Used: 2018-09-06

Building Automation Knowledge Base

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Label: "EcoStruxure Building Operation" Show all articles

Modbus groups with duplicate registers

Issue An increased amount of polling caused by Modbus groups with duplicate registers. Product Line EcoStruxure Building Operation Environment Modbus Building Operation Automation Server Premium (AS-P) Building Operation Automation Server Bundled (AS-B) Building Operation Automation Server (AS) Cause Modbus Register Groups cause multiple resisters to be requested in a single query. This can be a very efficient way of collecting data from a device. See this Article for details. However, if a register is repeated (duplicated) within a group it can cause an increased amount of polling.    The screenshots shows a Modbus Register Group with a Requested group poll interval set to 10,000ms, but the misconfiguration is forcing polls at 500ms. Resolution The resolution is simply to avoid such a configuration. NOTE - If a Modbus Register Group with duplicates registers becomes unstable with some registers showing offline, then disabling the Scattered Read function will usually help.
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Dave_Shore Schneider Alumni (Retired)
‎2022-04-27 07:09 AM

Labels:
  • EcoStruxure Building Operation
1377 Views

MPx Triac Minimum current requirements

Issue There is no minimum current listed on the datasheet for Triac outputs on MPx controller. Product Line EcoStruxure Buildings Operation Environment Building Operation Multi-purpose Controller Cause Triac output not correctly switching due to the very small current load. Resolution The triac used in an MPx controller will run on low voltage and currents. In certain circumstances, the current drawn will not be sufficient to keep the triac in the MPx active. This has been seen to be in the region of 10-15 mA. In this case, a resistor would need to be installed in parallel with the triac to ensure you get a current draw of 20 mA or more for stable operation. It should also be noted that a Triac output is designed to switch AC load (24 VAC, 0.25 A maximum) and not DC load, refer to: Triac Outputs. An improved option to the MPx is an RP-C, RP-V or RP-IO, which can switch DC and AC loads with very low current draw, refer to: Solid-state Relay (SSR) Outputs.
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Spock PeterLarsen Spock
‎2020-03-31 06:54 AM

Last Updated: Spock Mahmoud_Sayed Spock ‎2024-03-13 05:40 AM

Labels:
  • EcoStruxure Building Operation
1281 Views

Sum Alarm in EcoStruxure Building Operation

Issue The Sum Alarm will not trigger when monitoring other Sum Alarms. Product Line EcoStruxure Building Operation Environment Building Operation Automation Server  Building Operation Enterprise Server Cause The Sum Alarm is ignoring other Sum alarms for detection of alarm criteria. Resolution There are two options to resolve this. Configure a 2nd SUM alarm to use criteria that triggers on any of the points that would have triggered the Sum alarm you want to monitor and the other points. You can create a Change of State Alarm to monitor the alarm state of the 1st Sum Alarm. The second Sum alarm can then detect that the Change of State alarm is active. (It might be practical to hide the Change of State alarm by setting the priority to a low value and filter your default alarm view to exclude it in order to avoid double alarm entries in the alarm view of Workstation)
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Picard Product_Support
‎2018-09-06 10:25 AM

Last Updated: Janeway Jonas_Brissman Janeway ‎2024-03-12 02:20 AM

Labels:
  • EcoStruxure Building Operation
1785 Views

OGC graphic does not load when opened in Vista Webstation inside StruxureWare Webstation

Issue When opening an OGC graphic using Vista Webstation as a window inside StruxureWare Webstation, the OGC graphic shows "Loading..." with a small cross in the upper left corner, and the graphic never loads. Product Line EcoStruxure Building Operation Environment TAC Vista Webstation Building Operation Webstation   Cause The authentication in the communication between the browser and Vista Webstation is based on sessions and cookies. Due to a security setting on some sites, the initial cookie can not be set in the browser, and the authentication between the OGC graphic page showed in the browser and the web server therefore fails. If the graphic is opened in full screen (see below) or in a new window it will load, and subsequently all OGC graphics will work until the browser is restarted. Button to open the graphic in full screen Resolution On each PC that needs to access the OGC graphics using StruxureWare Webstation do the following: 1. Open Internet Explorer settings by clicking the gear in the upper right corner 2. Click "Privacy" and then "Sites" 3. Write the address of Vista Webstation (e.g. http://ip_address/webstation), click "Allow" and "OK" 4. Restart Internet Explorer   Note: This solution also applies to following issue; After clicking  a Vista Webstation url (direct link to a TGML graphic) in SBO Webstation from a Windows Server 2012 PC using Internet Explorer 11, Vista Webstation is expanding to fill the entire screen (it doesn't stay in the right hand window of SBO Webstation)
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Picard Product_Support
‎2018-09-10 02:27 PM

Last Updated: Janeway Jonas_Brissman Janeway ‎2024-03-08 05:15 AM

Labels:
  • EcoStruxure Building Operation
  • TAC Vista
1816 Views

Upgrade Xenta 401, Xenta 300 HW1 to latest system version

Issue Is it possible to upgrade TAC Xenta 401 and TAC Xenta 300 HW1 to latest system version? Product Line EcoStruxure Building Operation  Environment TAC Xenta 401 TAC Xenta 301 TAC Xenta 302 Cause Whenever possible, upgrading to the latest system version will give you all of the latest product fixes and enhancements. Resolution You can upgrade TAC Xenta 300 as well as TAC Xenta 401 to any system version BUT you cannot use HW1 in EcoStruxure Building Operation. All HW versions can be upgraded for use in TAC Vista Classic system.
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Picard Product_Support
‎2018-09-06 10:43 AM

Last Updated: Janeway Jonas_Brissman Janeway ‎2024-03-08 04:55 AM

Labels:
  • EcoStruxure Building Operation
  • TAC Vista
1875 Views

Domain Usage within SmartStruxure 1.2 and later

Issue The functionality of StruxureWare Domains changed substantially in 1.2. There has been some discussion that the inability to communicate or the failure to transfer data from one SmartStruxure server to another is somehow related to the servers not being in the same StruxureWare Domain. This is not the case. As of 1.2 StruxureWare Domains are not used for communication at all. Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server (ES) Building Operation Automation Server Premium (AS-P) Cause StruxureWare Domains are NOT used at all for establishing communication within SmartStruxure 1.2 and later releases If the AS can be added under the ES and no alarms are generated by the added AS, then full data sharing is possible regardless of StruxureWare Domain creation or membership. Resolution If the AS can not be added under the ES then there is a network problem that is preventing communication from the ES to the AS. If the AS can be added, but communication errors or lead verification alarms are generated that show the added AS as the source server, then there are network (or firewall) issues that are preventing the AS from communicating with the ES. If all engineering and configuration is done from the ES with the admin account in the Local Domain All bindings can be created by admin in the local domain All data can be viewed in graphics, trend charts, etc. by admin in the local domain Only data within the local AS can be viewed  by admin logged into the local domain of the AS This is true regardless of WorkStation or WebStation A StruxureWare Domain other than the local domain must be created and the other servers must be added to that StruxureWare Domain in order for users to have access (viewing or otherwise) to objects in the other servers.
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Picard Product_Support
‎2018-09-06 11:09 AM

Last Updated: Janeway Jonas_Brissman Janeway ‎2024-03-08 04:13 AM

Labels:
  • EcoStruxure Building Operation
1845 Views

Retrieving and viewing an error log from a TAC Xenta programmable controller

Issue A TAC Xenta programmable controller has issues, and more information is needed to analyze what is happening in the controller. Product Line EcoStruxure Building Operation Environment TAC Xenta 280 TAC Xenta 300 TAC Xenta 401 XentaErrorLogViewer Cause The TAC Xenta 280, 300 and 401 series has an internal Error Log, that in some cases could give more information about the way the device is acting, storing restart reasons etc. Resolution The XentaSystemErrorLogViewer is used to read out the internal error log file from a TAC Xenta 280, 300 or 401 device. The XentaSystemErrorLogViewer is a program that runs in your PC, and you have to connect to the TAC Xenta device by the use of a serial cable. You must have at least the same version number of the XentaErrorLogViewer as the device you want to read the information from. Please note that the XentaSystemErrorLogViewer program only works with released version of the TAC Xenta 280, 300 or 401 devices. 1. Download XentaSystemErrorLogViewer 2. Install the program 3. Connect the TAC Xenta to the PC using the TAC Xenta programming cable. Refer to the cable guide for further information. 4. In "Preferences", select the COM port to which you connected the serial cable 5. Check "Write System Error Log to file" 6. Click "Get new information" 7. The information is written to "C:\Windows\Temp\XentaSystemErrorLogg.txt"
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Picard Product_Support
‎2018-09-11 08:42 AM

Last Updated: Janeway Jonas_Brissman Janeway ‎2024-03-08 03:57 AM

Labels:
  • EcoStruxure Building Operation
  • TAC Vista
2106 Views

Changing Block Type in Function Block Editor While Keeping the Same Name

Issue Want to modify the type of a block in the Function Block Editor while retaining the original block's name Product Line EcoStruxure Building Operation. Environment Building Operation Workstation. Function Block Editor. Cause Altering the block type without removing the block first can result in the persistence of old block parameters even if they are incompatible with the new block type. For instance, transitioning from an "Integer Input" block type while the input is in a forced state may cause the new block to retain the forced state, even if it is not applicable, leading to potential issues with un-forcing. Resolution To ensure correct functionality, it is recommended that the old block is removed and the application saved before adding the new block with the original name. This process effectively clears out the old configuration, enabling the new block to contain only the parameters of the new block type.
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Kirk MikaelKrantz Kirk
‎2024-03-12 04:33 PM

on ‎2024-03-12 04:33 PM

Labels:
  • EcoStruxure Building Operation
1793 Views

Will EcoStruxure Building Operation provide any indication of a failure sending a SNMP trap?

Issue Will EcoStruxure Building Operation provide any indication of a failure sending a SNMP trap? Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server Building Operation Automation Server Cause Need to receive an alarm and event if an EBO server couldn't send an SNMP trap. Resolution If there is a failure sending an SNMP trap, EBO will generate a system alarm/event indicating that the trap could not be sent. Note though, that if the trap is sent successfully there is no indication or log entry to indicate so. System Alarm ID Description SNMP send trap failure Failed to send SNMP message.
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Picard Product_Support
‎2018-09-11 08:21 AM

Last Updated: Administrator CraigEl Administrator ‎2024-03-11 11:49 PM

Labels:
  • EcoStruxure Building Operation
1175 Views

Can EBO serve data via Web Services

Issue Need to serve data via Web Services to 3rd party systems.  Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server Building Operation Enterprise Central Building Operation Automation Server Cause Generic Web Services SOAP, Simple XML or Script Web Services cannot act as a server. They can only act as a client to other web servers. Resolution EcoStruxure BMS servers can serve information to another EcoStruxure system using the EcoStruxure Web Services standard. For 3rd party systems, SmartConnector RESTful EWS Gateway can be used to serve EBO data to 3rd party system in a RESTful manner, refer to: Configure SmartConnector RESTful EWS Gateway to serve EBO data - Schneider Electric Community
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Picard Product_Support
‎2018-09-06 09:37 AM

Last Updated: Administrator CraigEl Administrator ‎2024-03-11 11:46 PM

Labels:
  • EcoStruxure Building Operation
1314 Views

Changing the Priority of System Alarms in EcoStruxure Building Operation

Issue How to change the priority of system generated alarms in EcoStruxure Building Operation. Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server Building Operation Enterprise Central Building Operation Automation Server Cause Need to change EBO system priority. Resolution Currently, it is not possible to change the priority of system alarms. The default is value 100.  There are currently no plans to add the feature. 
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Picard Product_Support
‎2018-09-06 12:17 PM

Last Updated: Administrator CraigEl Administrator ‎2024-03-11 11:43 PM

Labels:
  • EcoStruxure Building Operation
1597 Views

Convert PEM certificate file to CRT certificate file

Issue Device Administrator requires CRT certificate file to add a certificate to CA Certificates. Product Line EcoStruxure Building Operation Environment Building Operation Automation Server Cause If you rename the filetype from .pem to .crt and add via Device Administrator, the Automation Server will still present the following alarm: Alarm Text: System alarm: unable to get local issuer certificate System alarm ID: Invalid certificate for https communications   NOTE: The alarm will be known to have originated from the Automation Server because, in the Source field, the Automation Server will be the root, and the server it is connecting to will be the last. Example: /AS01/System/Communication/Server Certificate/To/ES01 AS01 - Automation Server with the CA Certificate issue ES01 - the EBO server which is was connected as client, which generated the alarm Resolution Reference this article to find OpenSSL installed: OpenSSL installed with EBO Use and modify this command with your filenames:  openssl x509 -in ca.pem -out ca.crt​ Add the .crt certificate file via Device Administator's CA Certificates tab. Reference: CA Certificate Tab (WebHelp)
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Picard David_Purser Picard
‎2024-03-07 08:39 AM

on ‎2024-03-07 08:39 AM

Labels:
  • EcoStruxure Building Operation
2342 Views

Ensure a version of TLS is disabled using OpenSSL

Issue Ensure a version of TLS is disabled using OpenSSL Product Line EcoStruxure Building Operation Environment Enterprise Central Enterprise Server Automation Server Cause Need to verify TLS is disabled on an EBO server in case of incorrect text entry Resolution It is possible to check which TLS protocols are set to be disabled using WorkStation Control Panel's Security Settings or in the Device Administrator SSL Security Settings tab. If the version required is not disabled then consult Disabling TLS and SSH. Once the protocol is set to disabled follow the steps below to verify using OpenSSL Open a command prompt and change directory to the OpenSSL folder. If OpenSSL is not available consult OpenSSL installed with EBO or install OpenSSL as mentioned in Ensuring the SSL Host Certificate and key file are a matching pair To check if TLS is disabled enter the command openssl s_client -connect 'server address':'port'-'TLS version'.  For example if the server IP address is 192.168.5.95 and using port 443:- openssl s_client -connect 192.168.5.95:443 -tls1    openssl s_client -connect 192.168.5.95:443 -tls1_1 openssl s_client -connect 192.168.5.95:443 -tls1_2 openssl s_client -connect 192.168.5.95:443 -tls1_3 If an error is returned (1) and no certificates are available (2) then the TLS version is Disabled. If a certificate chain (3) and certificate details (4) are returned the TLS version is Enabled. The image illustrates only the start of the returned information, more will be available.   For additional information search "OpenSSL s_client" using an online web browser.  The s_client command can be used to test TLS server connectivity, TLS/SSL version support, check cipher suites, and verify server certificates.  
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Admiral GavinHe Admiral
‎2024-03-06 03:19 PM

on ‎2024-03-06 03:19 PM

Labels:
  • EcoStruxure Building Operation
1946 Views

Error when trying to activate embedded license

Issue When trying to activate a license in an AS-P/B the following error message was shown and the activation failed: Online activation: 12:57:24: Executing licensing command 12:57:24: Executing embedded operation: Activate ActivationID: ACT-xxx 12:57:32: Embedded operation: Activate failed: ASEmbeddedAPI internal error: Binary response does not contain feature information Error status information: FNO server response: Z(BACK_OFFICE%DEBACK_OFFICE+']\dBl&%MSM230312018I|B}~%ACT-xxxxx/jlSkkj1%<K!,b7OnpUy7 zqDFG#I$QGGR0:SYWJVGIuW}+iea 0\wR/`;yX'HGX*;;nEl]d0I+nHWh(VD"+a uwpf%XF[N6~!,^?R]y?VPCw\gB{"dSy2K7ph;_=qw.|c]Vp;.nlMbLl-~Z!UY<:=TFZEL~h=\V)>ML)ld0g'PPcjrosy&]p9Y((?II#*B5/U16X;o- 12:57:32: Licensing command completed 12:57:34: Activating licenses failed   Offline activation: 12:56:02: Executing licensing command 12:56:02: Executing embedded operation: ProcessResponseFile ResponseFile: C:\Users\Mitthem\Desktop\Garage\response\xxxxxxx\8ba20b60-b19c-4a5d-8fea-693ef9282c8c.bin 12:56:03: Embedded operation: ProcessResponseFile failed: ASEmbeddedAPI internal error: Binary response does not contain feature information Error status information:  12:56:03: Licensing command completed 12:56:05: Activating licenses failed Product Line  EcoStruxure Building Operation Environment Building Operation Automation Server Premium (AS-P) Building Operation Automation Server Bundled (AS-B) Building Operation Device Administrator (DA)  Embedded Licenses Cause The reason for the issue was that the number of available licenses for activation was 0, but the error message in DA was not indicating that. The Device Administrator (DA) showed that two licenses were available but were out of sync. Resolution When looking at the Entitlement in DA, it had a yellow dot on it, indicating that it was added offline. In DA version 5.0.2 and later, DA contacts the License server directly when adding an Entitlement in prior versions this was done through the AS-P. In DA version 5.0.2 and later, it is enough that the computer where DA is installed has an internet connection when adding an Entitlement online. After upgrading DA to version 5.0.2 and refreshing the Entitlement, the Device Administrator showed the correct number of available licenses.    If upgrading the site to this version is not possible, the Entitlement ID / Activation ID availability and device list can be verified by using the User Portal FlexNet Login (flexnetoperations.com) It is also possible to run Device Administrator version 5.0.2 with the concurrent site version used as long as the Servers are at 4.0.4 and above to check, verify and activate licenses.     Important Note: Device Administrator 5.0.3 and above will NOT support lower-version Automation Servers as 5.0.2 does.  This is due to new features of embedded licenses for servers as well as the handling of servers without internet connections.  In this case, ALL servers must run the same version as the Device Administrator version when handling licenses.         Further information on Automation Server Licensing Overview is available through the online WebHelp.  
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Janeway Jonas_Brissman Janeway
‎2023-05-01 07:02 AM

Last Updated: Guinan RobertAndriolo Guinan ‎2024-02-29 10:43 PM

Labels:
  • EcoStruxure Building Operation
4726 Views

PCT 1.x Server shows Added to Parent after being detached from ES

Issue When attempting to detach an AS, PCT continues to shown the server as being attached to the ES.   Product Line EcoStruxure Building Operation Environment Building Operation Project Configuration Tool 1.x (PCT) Cause In PCT, when an AS is detached from its parent ES, the ES name still appears in the Added to parent column of the Servers list. Resolution Once the AS has been detached from an ES it can be added to another ES though Workstation using the following steps even though the "Added to parents" column shows otherwise.   To create a SmartX server In WorkStation, in the System Tree panel, select the Servers folder. On the File menu, point to New and then click Server . In the Create Object wizard, in the Name box, type a name for the SmartX server. In the Description box, type descriptive information about the SmartX server. Click Next . In the Configure IP/DNS Address and Port page, in the Address box, type the IP address or fully qualified domain name of the SmartX server. Notice If the SmartX server has been assigned a dynamic IP address, use the fully qualified domain name of the SmartX server instead of the IP address. In the Protocol box, select a protocol for the SmartX server. For more information, see EcoStruxure BMS Server Communication . In the Port box, enter a port number. Click Create. In the Log on dialog box, in the Password box, type the custom password if required. Click OK.   For more information, see Creating a SmartX Server
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Admiral StephenYang Admiral
‎2019-06-21 06:11 AM

Labels:
  • EcoStruxure Building Operation
  • Project Configuration Tool
2071 Views

Embedded License activation fails with error FLXERR_RESPONSE_EXPIRED

Issue Cannot activate embedded license on Automation server, either online or offline, with error: FlexNet Embedded error: The allowed time to process the response has expired.   Product Line EcoStruxure Building Operation Environment Building Operation Automation Server Premium Building Operation Automation Server Bundled Building Operation Edge Server - Standard Cause Automation Server has wrong date and time. Resolution Make sure that Automation Server has correct date, time and time zone. Automation Server can be connected to NTP server to synchronize its clock, refer to Synchronizing the Automation Server Clock.
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Spock Mahmoud_Sayed Spock
‎2024-02-28 02:00 AM

Last Updated: Janeway PeterEdvik Janeway ‎2024-02-28 02:02 AM

Labels:
  • EcoStruxure Building Operation
2054 Views

Use Static IP instead of DHCP for critical data exchange with SpaceLogic BACnet/IP controller(s)

Issue In SpaceLogic BACnet/IP controllers, a DHCP configuration takes longer than a Static IP configuration to start BACnet communications after a power cycle or restart. Product Line EcoStruxure Building Operation Environment Building Operation Multi-purpose Controller (MP-C) Building Operation Multi-purpose VAV (MP-V) Building Operation Room Controller (RP-C) Building Operation Room VAV (RP-V) Cause The DHCP IP address assignment flow diagram is depicted in this WebHelp article: IP Address Settings for IP Communications. As a part of the failover process, once the controller receives a DHCP lease, it will send multiple ARP requests to ensure the IP address is not being used by another device, further delaying BACnet communications. If it does not detect another device using that IP, it will use the IP it was given to lease. Also, SpaceLogic BACnet/IP controllers store the IP address and port of the controllers for which they have External Binds (Consumers/Producers). If a device is unavailable at that IP address because the DHCP lease has changed, the controller will have to use WHO-IS to find the new address of that controller. Resolution Configure the SpaceLogic BACnet/IP controller with a Static IP address, so the controller will boot directly using a Static IP address and start communicating via BACnet/IP. If on the AS-P Secondary Network with 10.110.210.0/24 network where AS-P DHCP server leases IP addresses from 2 and goes higher, assign static IP in a higher number range (0-254) for the last octet.
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Picard David_Purser Picard
‎2024-02-26 07:36 AM

on ‎2024-02-26 07:36 AM

Labels:
  • EcoStruxure Building Operation
2365 Views

BACnet alarm doesn't work in Project configuration tool (PCT)

Issue BACnet alarm state doesn't update when the monitored variable triggers the alarm in PCT. Product Line EcoStruxure Building Operation Environment Project Configuration Tool Cause BACnet alarms require a live device to send alarms to EBO. Since PCT doesn't have any live devices, BACnet alarms don't work in PCT. Resolution The BACnet alarm feature is not supported in PCT.
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Admiral StephenYang Admiral
‎2024-01-23 03:00 PM

Labels:
  • EcoStruxure Building Operation
  • Project Configuration Tool
1974 Views

Understanding a certificate PEM file

Issue Unsure whether a certificate is in the required PEM file format and what fields it includes to ensure the correct file is installed on the correct server. Sample of certificate -----BEGIN CERTIFICATE----- MIIF+TCCBOGgAwIBAgIRAOUXUXsbB/LpS0VTQsz/HFcwDQYJKoZIhvcNAQELBQAw gY8xCzAJBgNVBAYTAkdCMRswGQYDVQQIExJHcmVhdGVyIE1hbmNoZXN0ZXIxEDAO BgNVBAcTB1NhbGZvcmQxGDAWBgNVBAoTD1NlY3RpZ28gTGltaXRlZDE3MDUGA1UE AxMuU2VjdGlnbyBSU0EgRG9tYWluIFZhbGlkYXRpb24gU2VjdXJlIFNlcnZlciBD QTAeFw0xOTAxMTcwMDAwMDBaFw0xOTA0MTcyMzU5NTlaMFAxITAfBgNVBAsTGERv bWFpbiBDb250cm9sIFZhbGlkYXRlZDERMA8GA1UECxMIRnJlZSBTU0wxGDAWBgNV BAMTD3dlYi1zZWN1cml0eS5jejCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoC ggEBAMNC5twUz78YyvW9Y+avpBZLZjGFLZbNZN3tukWL/1wuwLUrhuCju1IDXWnJ a7vu4IFA/m/fgD68Y+I6BEF/tdw94TGc/X0n+Q326ZB3ff8e5+GF2o2oXQCUEX60 wGv17zIx8jCYZtaP9rWekUzWmkNPagImboWeYSLWkt7GvdJCU7VY8kpKm7Y/JF/P Qs4Z5+d4HMsfknJ+PofI7Ve3wT0aPE4aiQ3+MWryxcnZYzH7xNpeB7UbkfFIeDki 4X1vkVFM2Do07IkY9dO8d0UNI3lDDJDpxCCW4kVOl8yQTRtmyPZmtXk5uoyFcCEh KP5/T2gxNr9KNzIornE0F7LZfpMCAwEAAaOCAowwggKIMB8GA1UdIwQYMBaAFI2M XsRUrYrhd+mb+ZsF4bgBjWHhMB0GA1UdDgQWBBSHdiVoz7sMpYkdFsQWYHoMcJZU IzAOBgNVHQ8BAf8EBAMCBaAwDAYDVR0TAQH/BAIwADAdBgNVHSUEFjAUBggrBgEF BQcDAQYIKwYBBQUHAwIwSQYDVR0gBEIwQDA0BgsrBgEEAbIxAQICBzAlMCMGCCsG AQUFBwIBFhdodHRwczovL3NlY3RpZ28uY29tL0NQUzAIBgZngQwBAgEwgYQGCCsG AQUFBwEBBHgwdjBPBggrBgEFBQcwAoZDaHR0cDovL2NydC5zZWN0aWdvLmNvbS9T ZWN0aWdvUlNBRG9tYWluVmFsaWRhdGlvblNlY3VyZVNlcnZlckNBLmNydDAjBggr BgEFBQcwAYYXaHR0cDovL29jc3Auc2VjdGlnby5jb20wLwYDVR0RBCgwJoIPd2Vi LXNlY3VyaXR5LmN6ghN3d3cud2ViLXNlY3VyaXR5LmN6MIIBBAYKKwYBBAHWeQIE AgSB9QSB8gDwAHYAu9nfvB+KcbWTlCOXqpJ7RzhXlQqrUugakJZkNo4e0YUAAAFo Ww+ePQAABAMARzBFAiEAtZoULgmDyEppYK9nmDWNRjRGcE+BBo/DLaaoaYWg7C8C IH+0UCda6Txcl05inAsMpzlePELyZ3hawgEdmMugK3bXAHYAdH7agzGtMxCRIZzO JU9CcMK//V5CIAjGNzV55hB7zFYAAAFoWw+eiwAABAMARzBFAiEAmdEbql+1pWWf HmpkY34JziCOQzaDlFVtUFen+blgIWwCIBVnwDD3vnwSsrO2T5Clo5Pjqa+xxU7O trLo/ZRGkICBMA0GCSqGSIb3DQEBCwUAA4IBAQAzOM9lS3RSU7rLy8T3BfixHvua ErZ+YOHCHpYhlCeSuFZ66jVHueYWvgfF8A+enRdMM0k0z0PC9enREnumNDq3msCf WYhSLd5lDXiEddg2GCrXkwhOFfOiG0tywS5CD+hLsTq1LQkWDQg7EKlIb6ddhaZO IYEQ9xwE7aehynQEvAjv3UyevMYfvw7glY+MW5bkMfsxPndDD1gDbnYt8kyenjcv odjnkvTw4ngnCy1gF9mVWkgQsE1j34FER1bVtR/FlspI0FB+ogV4Qhso1N23DwtF VDKxH8p+ddYh1LX4b6Oy3dZqzt4HOcunPKsFv36ABpeTs8FPOjgQueTWfHQ4 -----END CERTIFICATE----- Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Central Building Operation Enterprise Server Building Operation Automation Server Building Operation Edge Server Cause A third party provides the certificate files and can have names different from the server installed on and in different formats. Resolution Open the file with a text editor (as seen above in the Issue section). PEM files can include a header or footer that could help identify the certificate. The example above does not. The body has a beginning and ending to describe its contents. —–BEGIN CERTIFICATE REQUEST—– and —–END CERTIFICATE REQUEST—– show a CSR in PEM format. —–BEGIN RSA PRIVATE KEY—– and —–END RSA PRIVATE KEY—– show a private key in PEM format. —–BEGIN CERTIFICATE—– and —–END CERTIFICATE—– show a certificate file in PEM format. The format would look like this if the PEM file included the SSL certificate chain. —–BEGIN CERTIFICATE—– //end-user —–END CERTIFICATE—– —–BEGIN CERTIFICATE—– //intermediate —–END CERTIFICATE—– —–BEGIN CERTIFICATE—– //root —–END CERTIFICATE—– NOTE: There must be a blank line after the END is defined. Ensure there is only one certificate in the file to examine. You may have to copy the file multiple times, open each one, and retain only one per file. Open Command Prompt and find a copy of OpenSSL installed on the machine. OpenSSL installed with EBO Use the following command, where server.pem is the file and file type you are inspecting. openssl.exe x509 -in server.pem -text -noout​ Example output from sample above.  Certificate: Data: Version: 3 (0x2) Serial Number: e5:17:51:7b:1b:07:f2:e9:4b:45:53:42:cc:ff:1c:57 Signature Algorithm: sha256WithRSAEncryption Issuer: C = GB, ST = Greater Manchester, L = Salford, O = Sectigo Limited, CN = Sectigo RSA Domain Validation Secure Server CA Validity Not Before: Jan 17 00:00:00 2019 GMT Not After : Apr 17 23:59:59 2019 GMT Subject: OU = Domain Control Validated, OU = Free SSL, CN = web-security.cz Subject Public Key Info: Public Key Algorithm: rsaEncryption RSA Public-Key: (2048 bit) Modulus: 00:c3:42:e6:dc:14:cf:bf:18:ca:f5:bd:63:e6:af: a4:16:4b:66:31:85:2d:96:cd:64:dd:ed:ba:45:8b: ff:5c:2e:c0:b5:2b:86:e0:a3:bb:52:03:5d:69:c9: 6b:bb:ee:e0:81:40:fe:6f:df:80:3e:bc:63:e2:3a: 04:41:7f:b5:dc:3d:e1:31:9c:fd:7d:27:f9:0d:f6: e9:90:77:7d:ff:1e:e7:e1:85:da:8d:a8:5d:00:94: 11:7e:b4:c0:6b:f5:ef:32:31:f2:30:98:66:d6:8f: f6:b5:9e:91:4c:d6:9a:43:4f:6a:02:26:6e:85:9e: 61:22:d6:92:de:c6:bd:d2:42:53:b5:58:f2:4a:4a: 9b:b6:3f:24:5f:cf:42:ce:19:e7:e7:78:1c:cb:1f: 92:72:7e:3e:87:c8:ed:57:b7:c1:3d:1a:3c:4e:1a: 89:0d:fe:31:6a:f2:c5:c9:d9:63:31:fb:c4:da:5e: 07:b5:1b:91:f1:48:78:39:22:e1:7d:6f:91:51:4c: d8:3a:34:ec:89:18:f5:d3:bc:77:45:0d:23:79:43: 0c:90:e9:c4:20:96:e2:45:4e:97:cc:90:4d:1b:66: c8:f6:66:b5:79:39:ba:8c:85:70:21:21:28:fe:7f: 4f:68:31:36:bf:4a:37:32:28:ae:71:34:17:b2:d9: 7e:93 Exponent: 65537 (0x10001) X509v3 extensions: X509v3 Authority Key Identifier: keyid:8D:8C:5E:C4:54:AD:8A:E1:77:E9:9B:F9:9B:05:E1:B8:01:8D:61:E1 X509v3 Subject Key Identifier: 87:76:25:68:CF:BB:0C:A5:89:1D:16:C4:16:60:7A:0C:70:96:54:23 X509v3 Key Usage: critical Digital Signature, Key Encipherment X509v3 Basic Constraints: critical CA:FALSE X509v3 Extended Key Usage: TLS Web Server Authentication, TLS Web Client Authentication X509v3 Certificate Policies: Policy: 1.3.6.1.4.1.6449.1.2.2.7 CPS: https://sectigo.com/CPS Policy: 2.23.140.1.2.1 Authority Information Access: CA Issuers - URI:http://crt.sectigo.com/SectigoRSADomainValidationSecureServerCA.crt OCSP - URI:http://ocsp.sectigo.com X509v3 Subject Alternative Name: DNS:web-security.cz, DNS:www.web-security.cz CT Precertificate SCTs: Signed Certificate Timestamp: Version : v1 (0x0) Log ID : BB:D9:DF:BC:1F:8A:71:B5:93:94:23:97:AA:92:7B:47: 38:57:95:0A:AB:52:E8:1A:90:96:64:36:8E:1E:D1:85 Timestamp : Jan 17 09:06:16.765 2019 GMT Extensions: none Signature : ecdsa-with-SHA256 30:45:02:21:00:B5:9A:14:2E:09:83:C8:4A:69:60:AF: 67:98:35:8D:46:34:46:70:4F:81:06:8F:C3:2D:A6:A8: 69:85:A0:EC:2F:02:20:7F:B4:50:27:5A:E9:3C:5C:97: 4E:62:9C:0B:0C:A7:39:5E:3C:42:F2:67:78:5A:C2:01: 1D:98:CB:A0:2B:76:D7 Signed Certificate Timestamp: Version : v1 (0x0) Log ID : 74:7E:DA:83:31:AD:33:10:91:21:9C:CE:25:4F:42:70: C2:BF:FD:5E:42:20:08:C6:37:35:79:E6:10:7B:CC:56 Timestamp : Jan 17 09:06:16.843 2019 GMT Extensions: none Signature : ecdsa-with-SHA256 30:45:02:21:00:99:D1:1B:AA:5F:B5:A5:65:9F:1E:6A: 64:63:7E:09:CE:20:8E:43:36:83:94:55:6D:50:57:A7: F9:B9:60:21:6C:02:20:15:67:C0:30:F7:BE:7C:12:B2: B3:B6:4F:90:A5:A3:93:E3:A9:AF:B1:C5:4E:CE:B6:B2: E8:FD:94:46:90:80:81 Signature Algorithm: sha256WithRSAEncryption 33:38:cf:65:4b:74:52:53:ba:cb:cb:c4:f7:05:f8:b1:1e:fb: 9a:12:b6:7e:60:e1:c2:1e:96:21:94:27:92:b8:56:7a:ea:35: 47:b9:e6:16:be:07:c5:f0:0f:9e:9d:17:4c:33:49:34:cf:43: c2:f5:e9:d1:12:7b:a6:34:3a:b7:9a:c0:9f:59:88:52:2d:de: 65:0d:78:84:75:d8:36:18:2a:d7:93:08:4e:15:f3:a2:1b:4b: 72:c1:2e:42:0f:e8:4b:b1:3a:b5:2d:09:16:0d:08:3b:10:a9: 48:6f:a7:5d:85:a6:4e:21:81:10:f7:1c:04:ed:a7:a1:ca:74: 04:bc:08:ef:dd:4c:9e:bc:c6:1f:bf:0e:e0:95:8f:8c:5b:96: e4:31:fb:31:3e:77:43:0f:58:03:6e:76:2d:f2:4c:9e:9e:37: 2f:a1:d8:e7:92:f4:f0:e2:78:27:0b:2d:60:17:d9:95:5a:48: 10:b0:4d:63:df:81:44:47:56:d5:b5:1f:c5:96:ca:48:d0:50: 7e:a2:05:78:42:1b:28:d4:dd:b7:0f:0b:45:54:32:b1:1f:ca: 7e:75:d6:21:d4:b5:f8:6f:a3:b2:dd:d6:6a:ce:de:07:39:cb: a7:3c:ab:05:bf:7e:80:06:97:93:b3:c1:4f:3a:38:10:b9:e4: d6:7c:74:38 ​ Notable fields include, Issuer: CN = : This is the issuer's common name (CN), Sectigo RSA Domain Validation Secure Server CA, which is the name on the certificate that signed it. If it is the same as a Subject: CN =, then it is, in most cases, Self-Signed. CA Certificates are self-signed and added to a client system in a trust store to be trusted. Validity: Not After: This is the expiration date Subject: CN = : This is the server on which it should be installed common name (CN), in this case, web-security.cz Subject Alternative Name: This Subject Alternative Name (SAN) field can specify alternate server names, like local DNS or IP address. If this server is being used to server content from multiple domains and/or subdomains, all will be listed here. In this sample, two DNS names are listed: web-security-cz and www.web-security.cz. Compare the Common Name (CN) or Subject Alternative Name (SAN) to the address or IP address used to access the server; if it is not one of the included names, then certificate validation will fail. Reference this article to check validity: Verify certificates with OpenSSL
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Picard David_Purser Picard
‎2024-02-20 05:43 AM

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  • EcoStruxure Building Operation
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BACnet multi state object number of states and states label

Issue Can the user set the 'Number of States' and the 'State Text' in a multi state object? Product Line EcoStruxure Building Operation Environment BACnet b3 controllers Multi-state values Cause The b3 firmware does not allow the Number of States or State Text to be modified This is Function as designed. Resolution Continuum DOES NOT allow changes to the default number of states and state labels. The 'Number of States' field is read only. An attempt to change any of the label will result in the following error: An error code was returned from a BACnet operation, but the reason could not be determined. The same is seen in EBO if any attempt is made to edit the State Text, see below
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Picard Product_Support
‎2018-09-06 03:54 PM

Last Updated: Dave_Shore Schneider Alumni (Retired) ‎2024-02-20 01:52 AM

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  • Andover Continuum
  • EcoStruxure Building Operation
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