Issue
SmartStruxure integration with BMS, CRM, SQL, SCADA, PLC, HMI, TouchPanels, Citrix, or UNIX types of systems
Product Line
EcoStruxure Building Operation
Environment
SmartStruxure Site
Cause
Can SmartStruxure integrate or be used with other BMS, CRM, SQL, SCADA, PLC, HMI, TouchPanels, Citrix, or UNIX types of systems?
Resolution
Integration and use with third party systems is sometimes possible with SmartStruxure. The question is how much is the third party system willing to integrate or be used with SmartStruxure?
OnQ, which is a proprietary CRM or Contact Resource Management built by the Hilton company and deployed to more than 2,100 hotels worldwide, is using the same communication protocol than Micros Fidelio/Opera so you can use a Bacnet to Fidelio gateway.
Fingi Operational Services(FOS) All features of the Fingi Mobile Platform operate from within FOS server. There has not been an integration with FOS for an example.
We have several references with these systems (Hilton Manchester, Hilton Copenhagen, Hilton America, ...) - some information are in the Solution Toolbox/Hotel under BMS to PMS integration.
Some gateway examples are available:
Hotels Gateway - Lonbox PFG4000 is a Fidelio Lonworks® hotel booking gateway
The Lonbox PFG4000 Users Guide
IntesisBox BACnet gateway catalogue - designed to allow supervision and bidirectional control of all the parameters and functionality of systems and equipment with KNX, ModBus, LonWorks and Fidelio systems from BACnet/IP networks
IntesisBox BACnet Server – Fidelio IP - Datasheet
Citrix - Building Operation is not Citrix verified, nor has it been put through the process of Citrix Ready. The Building Management WorkStation and WebStation have not been tested on a Citrix platform. One solution would be to inquire through your local sales/marketing channel to see if this is something they want to pursue with the business case which has been put together.
Integration is a proposed TVDA for 2013 - to be confirmed depending on resources on StruxureLab.
