Issue
A malfunction in Power Monitoring Expert (PME) may occur due to the installation of a 32-bit version of SQL Server.
Product Line
EcoStruxure Building Operation
Environment
Power Monitoring Expert
Cause
The issue may stem from using a 32-bit SQL Server, which is incompatible or suboptimal for PME.
Resolution
You can determine the SQL Server architecture using either of the following methods:
Method 1: Using SERVERPROPERTY
- Open SQL Server Management Studio (SSMS) and connect to the target SQL Server instance.
- Click New Query.
- Ensure the master database is selected.
- Run the following query:
SELECT CASE WHEN CHARINDEX('64', CAST(SERVERPROPERTY('Edition') AS VARCHAR(100))) > 0 THEN 64 ELSE 32 END AS [SQL Server Bit Version];
- Click Execute.
🔍 Result: The query returns either 32
or 64
, indicating the bit version of the SQL Server instance.
Method 2: Using @@VERSION
Alternatively, run the following query:
SELECT @@VERSION;
Microsoft SQL Server 2008 R2 (SP1) - 10.50.2550.0 (X64)
Standard Edition (64-bit) on Windows NT 6.1 (Build 7601: Service Pack 1)
Look for (X64) or (32-bit) in the output to determine the architecture.