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Katha
Katha
Lt. Commander
‎2025-10-10
39
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Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

Data Display Constraint in HVAC Optimization Module – BA Portal

IssueThe HVAC Optimization module in the Building Advisor (BA) portal is currently displaying data that is two months behind the current date.Snapshot...
Knowledge Center icon_circle Building Automation Knowledge Base
73 0 0

2025-10-07 10:25 PM

Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

Enabling embedded content in PME and Building Operation

IssueIntegration between Power Monitoring Expert (PME) and EcoStruxure Building Operation (EBO) fails due to default security settings that prevent em...
Knowledge Center icon_circle Building Automation Knowledge Base
104 0 0

2025-10-06 06:25 PM

Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

Moving Backup Files on the ES Computer Automatically

IssueA streamlined and automated method is needed to move Enterprise Server (ES) backup files when the program is installed on the D:- drive and progr...
Knowledge Center icon_circle Building Automation Knowledge Base
109 0 0

2025-10-06 06:03 PM

Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

How to Identify if SQL Server is 32-bit or 64-bit

IssueA malfunction in Power Monitoring Expert (PME) may occur due to the installation of a 32-bit version of SQL Server.Product LineEcoStruxure Buildi...
Knowledge Center icon_circle Building Automation Knowledge Base
59 0 0

2025-10-06 05:55 PM

Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

How to Take a Backup Using WinSCP

IssueAccess to the correct version of Device Administrator or WorkStation is unavailable, and a backup of the Automation Server is required.Product Li...
Knowledge Center icon_circle Building Automation Knowledge Base
72 0 0

2025-10-06 05:30 PM

Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

How to Check Installed PME and CU Versions

IssueHow to check installed Power Monitoring Expert (PME) and Cumulative Update (CU ) versions.Product LineEcoStruxure Building OperationEnvironmentEc...
Knowledge Center icon_circle Building Automation Knowledge Base
52 0 0

2025-10-06 05:08 PM

Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

Bluetooth Adapter Does Not Power On

IssueThe Bluetooth adapter fails to power on when connected to the SmartX Sensor.Product LineEcoStruxure Building OperationEnvironmentBuilding Operati...
Knowledge Center icon_circle Building Automation Knowledge Base
59 0 0

2025-10-06 04:59 PM

Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

Capture a SEAL log

IssueHow can I troubleshoot communication issues between SEAL app and EBO server?Does the SEAL app provide a detailed log for troubleshooting communi...
Knowledge Center icon_circle Building Automation Knowledge Base
388 0 0

2025-04-24 04:47 AM

Katha
/html/rank_icons/LtCommander.png Katha /html/rank_icons/SUPPORT-rank.png

Duplicate BMS System Data Source in Building Advisor

IssueAttempting to update the System Identifier to align with the newly created ID in the EBO system, is causing a 'Duplicate BMS System Data Source' ...
Knowledge Center icon_circle Building Automation Knowledge Base
831 0 0

2025-03-11 01:44 AM

Activity Feed
  • Posted Data Display Constraint in HVAC Optimization Module – BA Portal on Building Automation Knowledge Base. ‎2025-10-07 10:25 PM
  • Posted Enabling embedded content in PME and Building Operation on Building Automation Knowledge Base. ‎2025-10-06 06:25 PM
  • Posted Moving Backup Files on the ES Computer Automatically on Building Automation Knowledge Base. ‎2025-10-06 06:03 PM
  • Posted How to Identify if SQL Server is 32-bit or 64-bit on Building Automation Knowledge Base. ‎2025-10-06 05:55 PM
  • Posted How to Take a Backup Using WinSCP on Building Automation Knowledge Base. ‎2025-10-06 05:30 PM
  • Posted How to Check Installed PME and CU Versions on Building Automation Knowledge Base. ‎2025-10-06 05:08 PM
  • Posted Bluetooth Adapter Does Not Power On on Building Automation Knowledge Base. ‎2025-10-06 04:59 PM
  • Liked SEAL training for Benji. ‎2025-05-26 09:54 PM
  • Posted Capture a SEAL log on Building Automation Knowledge Base. ‎2025-04-24 04:47 AM
  • Posted Duplicate BMS System Data Source in Building Advisor on Building Automation Knowledge Base. ‎2025-03-11 01:44 AM
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