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StephenYang
StephenYang
Admiral
‎2025-10-13
367
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155
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168
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39
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StephenYang
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Previous Client License Recognition in EBO 7.0

IssueWill client licenses from previous EBO versions activated prior to EBO 7.0 in License Administrator still be applicable after upgrading?Product L...
Knowledge Center icon_circle Building Automation Knowledge Base
191 0 0

2025-10-02 09:08 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

EBO SAML Single Sign On(SSO) Reverse Proxy support

IssueUnable to configure reverse proxy for SAML-based Single Sign-On (SSO) in EcoStruxure Building Operation (EBO).Product LineEcoStruxure Building Op...
Knowledge Center icon_circle Building Automation Knowledge Base
310 2 0

2025-08-20 10:18 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

Root User in EBO

IssueUnrecognized user connection in EBOProduct LineEcoStruxure Building OperationEnvironmentBuilding Operation WebstationBuilding Operation Enterpris...
Knowledge Center icon_circle Building Automation Knowledge Base
382 1 0

2025-07-07 11:41 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

How to identify Automation Server(AS) ID node count

IssueFail to apply CP or HF on ASProduct LineEcoStruxure Building OperationEnvironmentEcoStruxure Building Operation WorkstationEcoStruxure Building O...
Knowledge Center icon_circle Building Automation Knowledge Base
407 0 0

2025-06-30 07:47 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

How to check PCT 2.0 disk size

IssuePCT 2.0 shows "503 Service Temporarily Unavailable" error when trying to reach to PCT server.Product LineEcoStruxure Building OperationEnvironmen...
Knowledge Center icon_circle Building Automation Knowledge Base
568 1 0

2025-06-25 06:23 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

Collect log files from Project Configuration Tool 2.0 (PCT 2.0)

IssueHow to collect log files from the Project Configuration tool 2.0.Product LineEcoStruxure Building OperationEnvironmentProject Configuration ToolC...
Knowledge Center icon_circle Building Automation Knowledge Base
776 0 0

2025-05-12 08:12 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

How to move PCT 2.0 storage file

IssueNeed to move PCT storage file to another locationProduct LineEcoStruxure Building OperationEnvironmentProject Configuration ToolWarningPotential ...
Knowledge Center icon_circle Building Automation Knowledge Base
889 0 0

2024-12-16 11:18 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

How to backup PCT 2.0

IssueNeed to create PCT backupProduct LineEcoStruxure Building OperationEnvironmentProject Configuration ToolWarningPotential for Data Loss: The steps...
Knowledge Center icon_circle Building Automation Knowledge Base
1230 1 0

2024-12-16 11:16 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

New user is unable to complete the BDP registration process

IssueNew user is unable to complete the BDP registration processProduct LineEcoStruxure Building Data PlatformEnvironmentBuilding Data PlatformCauseUs...
Knowledge Center icon_circle Building Automation Knowledge Base
834 0 0

2024-10-02 01:08 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

New BDP user did not receive an email invite

IssueNew user with an external email account was created but never received an email inviteProduct LineEcoStruxture Building Data PlatformEnvironmentB...
Knowledge Center icon_circle Building Automation Knowledge Base
811 0 0

2024-10-02 01:07 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

API error codes while trying to connect my API to BDP

IssueReceive API error codes while trying to connect my API to BDP.Product LineEcoStruxture Building Data PlatformEnvironmentBuilding Data PlatformCau...
Knowledge Center icon_circle Building Automation Knowledge Base
1508 0 0

2024-10-02 01:06 PM

Activity Feed
  • Got a Like for How to check PCT 2.0 disk size. ‎2025-10-13 03:21 AM
  • Got a Like for AS-P default gateway changed when connected to an Advanced Display v3 (ADv3) Kiosk. ‎2025-10-07 01:22 PM
  • Posted Previous Client License Recognition in EBO 7.0 on Building Automation Knowledge Base. ‎2025-10-02 09:08 PM
  • Liked Troubleshooting RSTP with Wireshark for David_Purser. ‎2025-09-30 08:33 PM
  • Got a Like for Re: The SmartConnector service won’t start on my system. ‎2025-09-30 12:47 AM
  • Liked Re: The SmartConnector service won’t start on my system for BadrMH. ‎2025-09-29 07:20 PM
  • Got a Like for EBO SAML Single Sign On(SSO) Reverse Proxy support. ‎2025-08-21 03:23 PM
  • Got a Like for EBO SAML Single Sign On(SSO) Reverse Proxy support. ‎2025-08-20 04:33 PM
  • Posted EBO SAML Single Sign On(SSO) Reverse Proxy support on Building Automation Knowledge Base. ‎2025-08-20 10:18 AM
  • Got a Like for Root User in EBO. ‎2025-07-08 01:36 AM
  • Posted Root User in EBO on Building Automation Knowledge Base. ‎2025-07-07 11:41 AM
  • Posted How to identify Automation Server(AS) ID node count on Building Automation Knowledge Base. ‎2025-06-30 07:47 AM
  • Posted How to check PCT 2.0 disk size on Building Automation Knowledge Base. ‎2025-06-25 06:23 PM
  • Got a Like for Re: The SmartConnector service won’t start on my system. ‎2025-06-19 02:36 AM
  • Posted Re: licence for snmp on SmartConnector Forum. ‎2025-06-18 08:29 AM
  • Got a Like for Re: The SmartConnector service won’t start on my system. ‎2025-06-16 08:45 PM
  • Posted Re: The SmartConnector service won’t start on my system on SmartConnector Forum. ‎2025-06-16 12:38 PM
  • Posted Re: Ecostructure license on SmartConnector Forum. ‎2025-05-13 09:47 AM
  • Posted Collect log files from Project Configuration Tool 2.0 (PCT 2.0) on Building Automation Knowledge Base. ‎2025-05-12 08:12 AM
  • Posted Re: i can not add the bundle & permanent license for some ASP & ASB on SmartConnector Forum. ‎2025-05-05 08:04 AM
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