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StephenYang
Stephen Yang
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β€Ž2025-07-16
359
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StephenYang
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Root User in EBO

IssueUnrecognized user connection in EBOProduct LineEcoStruxure Building OperationEnvironmentBuilding Operation WebstationBuilding Operation Enterpris...
Knowledge Center icon_circle Building Automation Knowledge Base
151 1 0

2025-07-07 11:41 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

How to identify Automation Server(AS) ID node count

IssueFail to apply CP or HF on ASProduct LineEcoStruxure Building OperationEnvironmentEcoStruxure Building Operation WorkstationEcoStruxure Building O...
Knowledge Center icon_circle Building Automation Knowledge Base
100 0 0

2025-06-30 07:47 AM

StephenYang
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How to check PCT 2.0 disk size

IssuePCT 2.0 shows "503 Service Temporarily Unavailable" error when trying to reach to PCT server.Product LineEcoStruxure Building OperationEnvironmen...
Knowledge Center icon_circle Building Automation Knowledge Base
140 0 0

2025-06-25 06:23 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

Collect log files from Project Configuration Tool 2.0 (PCT 2.0)

IssueHow to collect log files from the Project Configuration tool 2.0.Product LineEcoStruxure Building OperationEnvironmentProject Configuration ToolC...
Knowledge Center icon_circle Building Automation Knowledge Base
303 0 0

2025-05-12 08:12 AM

StephenYang
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How to move PCT 2.0 storage file

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...
Knowledge Center icon_circle Building Automation Knowledge Base
564 0 0

2024-12-16 11:18 AM

StephenYang
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How to backup PCT 2.0

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...
Knowledge Center icon_circle Building Automation Knowledge Base
722 1 0

2024-12-16 11:16 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

New user is unable to complete the BDP registration process

IssueNew user is unable to complete the BDP registration processProduct LineEcoStruxure Building Data PlatformEnvironmentBuilding Data PlatformCauseUs...
Knowledge Center icon_circle Building Automation Knowledge Base
697 0 0

2024-10-02 01:08 PM

StephenYang
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New BDP user did not receive an email invite

IssueNew user with an external email account was created but never received an email inviteProduct LineEcoStruxture Building Data PlatformEnvironmentB...
Knowledge Center icon_circle Building Automation Knowledge Base
626 0 0

2024-10-02 01:07 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

API error codes while trying to connect my API to BDP

IssueReceive API error codes while trying to connect my API to BDP.Product LineEcoStruxture Building Data PlatformEnvironmentBuilding Data PlatformCau...
Knowledge Center icon_circle Building Automation Knowledge Base
903 0 0

2024-10-02 01:06 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

Screen Brightness Issue on White TRCs

IssueThe first batch of White TRCs (produced in 24H1) could appear too bright in some low-light level situations. All future batches (post 24H1) do no...
Knowledge Center icon_circle Building Automation Knowledge Base
694 0 0

2024-09-10 11:23 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

VPAT or statement of accessibility for EcoStruxure Building Operation

IssueRequired a VPAT (Voluntary Product Accessibility Template) or statement of accessibility for EcoStruxure Building Operation.Product LineEcoStruxu...
Knowledge Center icon_circle Building Automation Knowledge Base
605 1 0

2024-09-10 11:01 AM

Activity Feed
  • Got a Like for Root User in EBO. β€Ž2025-07-08 01:36 AM
  • Posted Root User in EBO on Building Automation Knowledge Base. β€Ž2025-07-07 11:41 AM
  • Posted How to identify Automation Server(AS) ID node count on Building Automation Knowledge Base. β€Ž2025-06-30 07:47 AM
  • Posted How to check PCT 2.0 disk size on Building Automation Knowledge Base. β€Ž2025-06-25 06:23 PM
  • Got a Like for Re: The SmartConnector service won’t start on my system. β€Ž2025-06-19 02:36 AM
  • Posted Re: licence for snmp on SmartConnector Forum. β€Ž2025-06-18 08:29 AM
  • Got a Like for Re: The SmartConnector service won’t start on my system. β€Ž2025-06-16 08:45 PM
  • Posted Re: The SmartConnector service won’t start on my system on SmartConnector Forum. β€Ž2025-06-16 12:38 PM
  • Posted Re: Ecostructure license on SmartConnector Forum. β€Ž2025-05-13 09:47 AM
  • Posted Collect log files from Project Configuration Tool 2.0 (PCT 2.0) on Building Automation Knowledge Base. β€Ž2025-05-12 08:12 AM
  • Posted Re: i can not add the bundle & permanent license for some ASP & ASB on SmartConnector Forum. β€Ž2025-05-05 08:04 AM
  • Got a Like for PCT 2.0 memory usage calculation. β€Ž2025-03-28 06:41 AM
  • Got a Like for How to backup PCT 2.0. β€Ž2025-03-04 06:52 AM
  • Got a Like for EBO SAML Single Sign On Integration Guide with Azure. β€Ž2025-01-10 12:01 AM
  • Liked SpaceLogic BACnet/IP devices firmware compatibility with EBO and Tridium Niagara N4 for Mahmoud_Sayed. β€Ž2024-12-16 01:40 PM
  • Posted How to move PCT 2.0 storage file on Building Automation Knowledge Base. β€Ž2024-12-16 11:18 AM
  • Posted How to backup PCT 2.0 on Building Automation Knowledge Base. β€Ž2024-12-16 11:16 AM
  • Liked PCT2 Error: System.InvalidOperationException: Failed to run: Import-Vm -Path for Jonas_Brissman. β€Ž2024-12-06 01:00 PM
  • Got a Like for EBO SAML Single Sign On Integration Guide with Azure. β€Ž2024-11-15 04:25 AM
  • Posted New user is unable to complete the BDP registration process on Building Automation Knowledge Base. β€Ž2024-10-02 01:08 PM
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