StephenYang

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Stephen Yang

Admiral

‎2025-09-05

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StephenYang

EBO SAML Single Sign On(SSO) Reverse Proxy support

IssueUnable to configure reverse proxy for SAML-based Single Sign-On (SSO) in EcoStruxure Building Operation (EBO).Product LineEcoStruxure Building Op...

Knowledge Center icon_circle Building Automation Knowledge Base

180 2 0

2025-08-20 10:18 AM

StephenYang

Root User in EBO

IssueUnrecognized user connection in EBOProduct LineEcoStruxure Building OperationEnvironmentBuilding Operation WebstationBuilding Operation Enterpris...

Knowledge Center icon_circle Building Automation Knowledge Base

301 1 0

2025-07-07 11:41 AM

StephenYang

How to identify Automation Server(AS) ID node count

IssueFail to apply CP or HF on ASProduct LineEcoStruxure Building OperationEnvironmentEcoStruxure Building Operation WorkstationEcoStruxure Building O...

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236 0 0

2025-06-30 07:47 AM

StephenYang

How to check PCT 2.0 disk size

IssuePCT 2.0 shows "503 Service Temporarily Unavailable" error when trying to reach to PCT server.Product LineEcoStruxure Building OperationEnvironmen...

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324 0 0

2025-06-25 06:23 PM

StephenYang

Collect log files from Project Configuration Tool 2.0 (PCT 2.0)

IssueHow to collect log files from the Project Configuration tool 2.0.Product LineEcoStruxure Building OperationEnvironmentProject Configuration ToolC...

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516 0 0

2025-05-12 08:12 AM

StephenYang

How to move PCT 2.0 storage file

IssueNeed to move PCT storage file to another locationProduct LineEcoStruxure Building OperationEnvironmentProject Configuration ToolWarningPotential ...

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714 0 0

2024-12-16 11:18 AM

StephenYang

How to backup PCT 2.0

IssueNeed to create PCT backupProduct LineEcoStruxure Building OperationEnvironmentProject Configuration ToolWarningPotential for Data Loss: The steps...

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973 1 0

2024-12-16 11:16 AM

StephenYang

New user is unable to complete the BDP registration process

IssueNew user is unable to complete the BDP registration processProduct LineEcoStruxure Building Data PlatformEnvironmentBuilding Data PlatformCauseUs...

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786 0 0

2024-10-02 01:08 PM

StephenYang

New BDP user did not receive an email invite

IssueNew user with an external email account was created but never received an email inviteProduct LineEcoStruxture Building Data PlatformEnvironmentB...

Knowledge Center icon_circle Building Automation Knowledge Base

739 0 0

2024-10-02 01:07 PM

StephenYang

API error codes while trying to connect my API to BDP

IssueReceive API error codes while trying to connect my API to BDP.Product LineEcoStruxture Building Data PlatformEnvironmentBuilding Data PlatformCau...

Knowledge Center icon_circle Building Automation Knowledge Base

1171 0 0

2024-10-02 01:06 PM

StephenYang

Screen Brightness Issue on White TRCs

IssueThe first batch of White TRCs (produced in 24H1) could appear too bright in some low-light level situations. All future batches (post 24H1) do no...

Knowledge Center icon_circle Building Automation Knowledge Base

777 0 0

2024-09-10 11:23 AM

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