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StephenYang
Stephen Yang
Admiral
β€Ž2025-06-06
350
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134
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162
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StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

Collect log files from Project Configuration Tool 2.0 (PCT 2.0)

IssueHow to collect log files from the Project Configuration tool 2.0.Product LineEcoStruxure Building OperationEnvironmentProject Configuration ToolC...
Knowledge Center icon_circle Building Automation Knowledge Base
174 0 0

2025-05-12 08:12 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

How to move PCT 2.0 storage file

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...
Knowledge Center icon_circle Building Automation Knowledge Base
478 0 0

2024-12-16 11:18 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

How to backup PCT 2.0

WarningPotential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. ...
Knowledge Center icon_circle Building Automation Knowledge Base
589 1 0

2024-12-16 11:16 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

New user is unable to complete the BDP registration process

IssueNew user is unable to complete the BDP registration processProduct LineEcoStruxure Building Data PlatformEnvironmentBuilding Data PlatformCauseUs...
Knowledge Center icon_circle Building Automation Knowledge Base
645 0 0

2024-10-02 01:08 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

New BDP user did not receive an email invite

IssueNew user with an external email account was created but never received an email inviteProduct LineEcoStruxture Building Data PlatformEnvironmentB...
Knowledge Center icon_circle Building Automation Knowledge Base
562 0 0

2024-10-02 01:07 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

API error codes while trying to connect my API to BDP

IssueReceive API error codes while trying to connect my API to BDP.Product LineEcoStruxture Building Data PlatformEnvironmentBuilding Data PlatformCau...
Knowledge Center icon_circle Building Automation Knowledge Base
784 0 0

2024-10-02 01:06 PM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

Screen Brightness Issue on White TRCs

IssueThe first batch of White TRCs (produced in 24H1) could appear too bright in some low-light level situations. All future batches (post 24H1) do no...
Knowledge Center icon_circle Building Automation Knowledge Base
644 0 0

2024-09-10 11:23 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

VPAT or statement of accessibility for EcoStruxure Building Operation

IssueRequired a VPAT (Voluntary Product Accessibility Template) or statement of accessibility for EcoStruxure Building Operation.Product LineEcoStruxu...
Knowledge Center icon_circle Building Automation Knowledge Base
551 1 0

2024-09-10 11:01 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

PCT 2.0 memory configuration in Hyper-V

IssueHow to configure PCT memory in Hyper-V.Product LineEcoStruxure Building OperationEnvironmentProject Configuration Tool.Hyper-VCauseThere is more ...
Knowledge Center icon_circle Building Automation Knowledge Base
1557 0 0

2024-08-06 11:26 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

PCT 2.0 memory usage calculation

IssueHow to calculate memory needed for PCT.Product LineEcoStruxure Building OperationEnvironmentProject Configuration Tool.CauseUnclear memory usage ...
Knowledge Center icon_circle Building Automation Knowledge Base
1153 1 0

2024-08-06 11:14 AM

StephenYang
/html/rank_icons/Admiral.png StephenYang /html/rank_icons/SUPPORT-rank.png

How to obtain a Software Bill of Materials (SBOM) for EBO

IssueWhat is a Software Bill of Materials (SBOM) and how do I obtain one for EBO?Product LineEcoStruxure Building OperationEnvironmentBuilding Operati...
Knowledge Center icon_circle Building Automation Knowledge Base
1239 1 0

2024-06-24 05:37 PM

Activity Feed
  • Posted Re: Ecostructure license on SmartConnector Forum. β€Ž2025-05-13 09:47 AM
  • Posted Collect log files from Project Configuration Tool 2.0 (PCT 2.0) on Building Automation Knowledge Base. β€Ž2025-05-12 08:12 AM
  • Posted Re: i can not add the bundle & permanent license for some ASP & ASB on SmartConnector Forum. β€Ž2025-05-05 08:04 AM
  • Got a Like for PCT 2.0 memory usage calculation. β€Ž2025-03-28 06:41 AM
  • Got a Like for How to backup PCT 2.0. β€Ž2025-03-04 06:52 AM
  • Got a Like for EBO SAML Single Sign On Integration Guide with Azure. β€Ž2025-01-10 12:01 AM
  • Liked SpaceLogic BACnet/IP devices firmware compatibility with EBO and Tridium Niagara N4 for Mahmoud_Sayed. β€Ž2024-12-16 01:40 PM
  • Posted How to move PCT 2.0 storage file on Building Automation Knowledge Base. β€Ž2024-12-16 11:18 AM
  • Posted How to backup PCT 2.0 on Building Automation Knowledge Base. β€Ž2024-12-16 11:16 AM
  • Liked PCT2 Error: System.InvalidOperationException: Failed to run: Import-Vm -Path for Jonas_Brissman. β€Ž2024-12-06 01:00 PM
  • Got a Like for EBO SAML Single Sign On Integration Guide with Azure. β€Ž2024-11-15 04:25 AM
  • Posted New user is unable to complete the BDP registration process on Building Automation Knowledge Base. β€Ž2024-10-02 01:08 PM
  • Posted New BDP user did not receive an email invite on Building Automation Knowledge Base. β€Ž2024-10-02 01:07 PM
  • Posted API error codes while trying to connect my API to BDP on Building Automation Knowledge Base. β€Ž2024-10-02 01:06 PM
  • Got a Like for VPAT or statement of accessibility for EcoStruxure Building Operation. β€Ž2024-09-13 06:30 AM
  • Posted Screen Brightness Issue on White TRCs on Building Automation Knowledge Base. β€Ž2024-09-10 11:23 AM
  • Posted VPAT or statement of accessibility for EcoStruxure Building Operation on Building Automation Knowledge Base. β€Ž2024-09-10 11:01 AM
  • Posted PCT 2.0 memory configuration in Hyper-V on Building Automation Knowledge Base. β€Ž2024-08-06 11:26 AM
  • Posted PCT 2.0 memory usage calculation on Building Automation Knowledge Base. β€Ž2024-08-06 11:14 AM
  • Liked XBK Analyzer tool warning regarding *** possible configuration issue *** (QC#49504) for RobertAndriolo. β€Ž2024-07-30 09:13 AM
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