Issue
Fail to apply CP or HF on AS
Product Line
EcoStruxure Building Operation
Environment
- EcoStruxure Building Operation Workstation
- EcoStruxure Building Operation Automation Server (ASP/ASB)
Cause
The Automation Server is not installed next to the Power Supply.
The requirement is stated in the Hardware Reference Guide, Position 1 is reserved for a power supply. Position 2 is reserved for an automation server.
Resolution
When the update process fails, please collect the DebugInformation.
Next, check the System.log for the node ID.
- If the node ID is not
2, it indicates that the AS is not installed at the correct address. - In that case, the physical location of the AS needs to be corrected.
Example of incorrect ID location
