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PeterLarsen
PeterLarsen
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‎2025-11-10
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PeterLarsen
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LonWorks Device Not Discovered During Discovery Process

IssueWhen upgrading a TAC Vista site to EcoStruxure Building Operation (EBO), LonWorks devices may not be discovered during the device discovery proce...
Knowledge Center icon_circle Building Automation Knowledge Base
85 0 0

2025-10-21 04:54 PM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Difference between an EBO Hotfix and an Upgrade

IssueUsers and customers often confuse the terms hotfix and upgrade when discussing updates to the EBO platform. This article clarifies the distinctio...
Knowledge Center icon_circle Building Automation Knowledge Base
175 1 0

2025-10-13 08:41 PM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Clarification of DALI Current Limitation on RP-C-EXT-DALI-M-PD

IssueThe technical documentation for the RP-C-EXT-DALI-M-PD states a guaranteed DALI current limitation of 64 mA. It is unclear whether this limitatio...
Knowledge Center icon_circle Building Automation Knowledge Base
138 0 0

2025-10-09 07:31 PM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Graphic fail to load after the Enterprise Server has been running for ...

IssueAt first, TGML graphics in Building Operation WorkStation load correctly and display real-time values. However, after the Enterprise Server has b...
Knowledge Center icon_circle Building Automation Knowledge Base
1087 1 0

2025-09-07 09:26 PM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Builder for Function Block zoom settings retention.

IssueWhen opening a Function Block application in WorkStation, adjusting the zoom level does not retain the setting the next time the Function Block i...
Knowledge Center icon_circle Building Automation Knowledge Base
234 0 0

2025-09-03 12:31 PM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Common Modbus error codes seen in trace logs

IssueUnderstanding common Modbus error codes that appear in Building Operation trace logs.Product LineEcoStruxure Building OperationEnvironmentBuildin...
Knowledge Center icon_circle Building Automation Knowledge Base
454 1 0

2025-08-29 12:50 AM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Are INET SubLAN devices included as a field device in the license coun...

IssueIt is not clear if an INET SubLAN device, such as an MCU, is counted as a connected device for licensing purposes.Product LineEcoStruxure Buildi...
Knowledge Center icon_circle Building Automation Knowledge Base
313 0 0

2025-07-30 04:41 PM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Modbus Property Status Shows "Attention"

IssueWhen viewing the Modbus property in EcoStruxure Building Operation, the status displays "Attention".Product LineEcoStruxure Building OperationEn...
Knowledge Center icon_circle Building Automation Knowledge Base
593 0 0

2025-07-21 08:14 AM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Capture a Smart Connector trace log in EBO/SBO

IssueHow can I troubleshoot a communication issue with the Smart Connector.Is there a log available within the AS or ES that shows the Smart Connecto...
Knowledge Center icon_circle Building Automation Knowledge Base
1482 1 0

2025-04-16 07:59 AM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

Swagger page not fully launching

Hi I have a site with a Smart connecter that has been working but now has stopped.It seem the swagger page is not launching correctly.It has been work...
EcoStruxure Building icon_circle SmartConnector Forum
1694 0 5

2025-02-11 07:19 PM

PeterLarsen
/html/rank_icons/Spock_20x20.png PeterLarsen /html/rank_icons/SUPPORT-rank.png

IoT Alarm displaying in Alarm View

IssueThe IoT alarm is being displayed, and acknowledging the alarm removes it temporarily, but it returns.Product LineEcoStruxure Building OperationE...
Knowledge Center icon_circle Building Automation Knowledge Base
1360 0 0

2024-06-04 05:59 PM

Activity Feed
  • Posted LonWorks Device Not Discovered During Discovery Process on Building Automation Knowledge Base. ‎2025-10-21 04:54 PM
  • Got a Like for Difference between an EBO Hotfix and an Upgrade. ‎2025-10-15 03:40 AM
  • Posted Difference between an EBO Hotfix and an Upgrade on Building Automation Knowledge Base. ‎2025-10-13 08:41 PM
  • Posted Clarification of DALI Current Limitation on RP-C-EXT-DALI-M-PD on Building Automation Knowledge Base. ‎2025-10-09 07:31 PM
  • Got a Like for Graphic fail to load after the Enterprise Server has been running for some time. ‎2025-09-24 11:02 PM
  • Posted Graphic fail to load after the Enterprise Server has been running for some time on Building Automation Knowledge Base. ‎2025-09-07 09:26 PM
  • Posted Builder for Function Block zoom settings retention. on Building Automation Knowledge Base. ‎2025-09-03 12:31 PM
  • Got a Like for Common Modbus error codes seen in trace logs. ‎2025-09-01 02:14 AM
  • Posted Common Modbus error codes seen in trace logs on Building Automation Knowledge Base. ‎2025-08-29 12:50 AM
  • Got a Like for Capture a Smart Connector trace log in EBO/SBO. ‎2025-08-21 12:09 AM
  • Posted Are INET SubLAN devices included as a field device in the license count? on Building Automation Knowledge Base. ‎2025-07-30 04:41 PM
  • Posted Modbus Property Status Shows "Attention" on Building Automation Knowledge Base. ‎2025-07-21 08:14 AM
  • Posted Re: Schneider TAC BMS Head End on Ask the Community. ‎2025-05-20 06:13 PM
  • Posted Capture a Smart Connector trace log in EBO/SBO on Building Automation Knowledge Base. ‎2025-04-16 07:59 AM
  • Liked Re: Swagger page not fully launching for Erwin-vd-Zwart. ‎2025-02-12 01:10 PM
  • Posted Re: Swagger page not fully launching on SmartConnector Forum. ‎2025-02-12 02:06 AM
  • Posted Swagger page not fully launching on SmartConnector Forum. ‎2025-02-11 07:19 PM
  • Tagged Swagger page not fully launching on SmartConnector Forum. ‎2025-02-11 07:19 PM
  • Posted IoT Alarm displaying in Alarm View on Building Automation Knowledge Base. ‎2024-06-04 05:59 PM
  • Posted RP-C Modbus Usage with 64-Bit Registers and Multiple Ports on Building Automation Knowledge Base. ‎2023-12-07 02:11 PM
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