PeterLarsen

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Peter LARSEN

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PeterLarsen

Capture a Smart Connector trace log in EBO/SBO

IssueHow can I troubleshoot a communication issue with the Smart Connector.Is there a log available within the AS or ES that shows the Smart Connecto...

Knowledge Center icon_circle Building Automation Knowledge Base

792 0 0

2025-04-16 07:59 AM

PeterLarsen

Swagger page not fully launching

Hi I have a site with a Smart connecter that has been working but now has stopped.It seem the swagger page is not launching correctly.It has been work...

EcoStruxure Building icon_circle SmartConnector Forum

432 0 5

2025-02-11 07:19 PM

PeterLarsen

IoT Alarm displaying in Alarm View

IssueThe IoT alarm is being displayed, and acknowledging the alarm removes it temporarily, but it returns.Product LineEcoStruxure Building OperationE...

Knowledge Center icon_circle Building Automation Knowledge Base

1005 0 0

2024-06-04 05:59 PM

PeterLarsen

RP-C Modbus Usage with 64-Bit Registers and Multiple Ports

IssueHow are Modbus 64-bit registers calculated in the Modbus limitations on an RP-C?Can both RS485 ports be used for Modbus on an RP-C?Product LineE...

Knowledge Center icon_circle Building Automation Knowledge Base

2235 0 0

2023-12-07 02:11 PM

PeterLarsen

Workstation Crash when Creating a New User in EcoStruxure Building Ope...

IssueWhen attempting to add a new user to the system in EcoStruxure Building Operation, a workstation crash occurs upon selecting the Create button.T...

Knowledge Center icon_circle Building Automation Knowledge Base

1356 0 0

2023-10-30 05:27 PM

PeterLarsen

Display on Alarm view of Alarm object does not work when the Alarm is ...

IssueThe "Display on alarm" feature for the Alarm view object does not display when the Alarm is triggered. This occurs even though the checkbox is ch...

Knowledge Center icon_circle Building Automation Knowledge Base

1446 0 0

2023-05-07 09:08 PM

PeterLarsen

No more threads can be created error.

IssueTAC Vista reports an error in the Alarm view that no more threads can be created and remote workstations cannot connect to the Vista server.Produ...

Knowledge Center icon_circle Building Automation Knowledge Base

1033 0 0

2022-12-19 05:59 PM

PeterLarsen

Do you need a Field Device license for Xenta IO modules

IssueDo the Xenta IO modules, when used under a programable Xenta device, need to have a Field Device license added?Product LineEcoStruxure Building O...

Knowledge Center icon_circle Building Automation Knowledge Base

615 0 0

2022-12-12 03:08 PM

PeterLarsen

Modbus Simulator

IssueTesting Modbus device with a Modbus simulator.Product LineEcoStruxure Building Operation.EnvironmentBuilding Operation Automation ServerBuilding ...

Knowledge Center icon_circle Building Automation Knowledge Base

9423 0 0

2022-08-01 11:01 AM

PeterLarsen

Vista conversion tool creates Xenta devices with an empty application

IssueWhen the Vista export file is converted using the Vista conversion to an EBO Server the Xenta devices are created with an empty application.Produ...

Knowledge Center icon_circle Building Automation Knowledge Base

900 0 0

2022-05-17 08:32 PM

PeterLarsen

Updating a Enterprise Server IP Address

IssueEnterprise Server IP address does not match the IP address of the Local PC.SmartX Server is showing online but there is a "Communication failed" ...

Knowledge Center icon_circle Building Automation Knowledge Base

1511 0 0

2021-12-01 02:29 PM

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