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Building Automation Knowledge Base

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Building Automation Knowledge Base

Issue Need a wiring diagram of the breakout box connections between the Reader and the 7910 or 7920 DPU. Product Line TAC INET Environment I/NET site Cause Need a wiring diagram of the breakout box connections between the Reader and the 7910 or 7920 DPU. Resolution Recommend you look in TCON 112 (Readers) for illustrations the match your requirements. Check for TCON Number and Title Cross Reference (with links).

Issue Will the JACE-600 or JACE-700 work with any of the four I/A Series proprietary drivers (GCM, DMS, ASD, MS)? Environment Niagara G3 JACE-600 JACE-700 Cause Existing building retrofit Resolution The four proprietary drivers are not supported on the JACE-600 or JACE-700 controllers. If these drivers are required a JACE 645 (TRD-T-645) is required. Please refer to Product Announcement PA-00251 for further details.

Issue Will Niagara applications run on Dual Core / Duo Core / multiprocessor computers? Environment Niagara Computer with (Dual Core / Duo Core / multiprocessor) Cause Knowing the processor spec requirement helps assess existing computer for installing Niagara applications. Resolution Currently, Workplace Pro / Enterprise Server and Workbench / Enterprise Network Server will run on Dual Core / Duo Core / multiprocessor computers. These programs were designed to use only one of the processors, leaving the other processor(s) available for other applications. Other software (i.e. WorkPlace Tech) has not been validated on these types of computer systems. Therefore, these systems should be avoided since there would be no way to confirm proper functionality for each application. It is recommended that dual-processor and multi-processor computers as well as computers utilizing Intel Pentium 4 processors supporting Hyper-Threading Technology (when this processor feature has been enabled in the computer BIOS) be avoided for all company software for both server and client workstation applications. For more information read Technical Bulletin TB04-07-01

Issue What X Drivers are available? Environment All Continuum controllers that support X Drivers (XDrivers) 3rd Party interfaces Cause How to find out what standard X Drivers are available to integrate with Continuum controllers. Resolution The Third Party Communicates Interface and Protocol Brochure can be found on The Exchange Download Center that lists all available X Drivers and product compatibility. Also all of these listed drivers are available for download from The Exchange Download Center here for use on X Driver enabled controllers. Should a new driver development be required, or other special interface; then you can contact the team that develop X Drivers: Adam.Summers@Schneider-Electric.com You will need to provide protocol details if you require a quotation.

Issue When setting up a Video Server the option for Pelco Type 2 (Endura) can not be selected. Environment Continuum V1.91 and above. See the Video Compatibility matrix for supported Pelco Endura products on the various Continuum versions, link: Video Matrix link Cause Continuum requires the security key to be enabled for Endura video to allow this option to be available. Resolution The Endura option cannot be purchased from the Factory. In order to obtain the Endura option you must contact our Upgrades department. The upgrade part number is: UPG-ADD-ENDURA You can reach Upgrades by email at upgrades.continuum@schneider-electric.com Note: for testing purposes a Single User may be run in Demo mode for a few hours which will allow the Endura option to be selected.

Issue Which models of the SE7300 series room controllers can be used with the SC3000 series relay packs? Product Line EcoStruxure Building Expert, EcoStruxure Building Operation, Field Devices Environment SE7300 series Room Controllers Cause The SC3000 series relay packs allows existing line voltage wiring between the fan coil unit and temperature controller to be re-used. Only certain models of the SE7000 series room controllers can be used with the relay packs. Resolution The SER7300 is used with the SC3000. Refer to F-27797 SER7300 and SC3000 Series datasheet. Refer to the F-27777 SC3000 Series datasheet to select the appropriate relay pack for your application. SE7000 series Room Controllers documentation can be found on The Exchange Download Center.

Issue On the extranet site, there are two .zip files (SNMP+V1.0+MIBs.zip and SNMP+v2C+MIBs.zip). What is the difference? Environment SNMP Alarming Cause Not sure which file to use. Resolution On The Exchange Download Center, there are two .zip files (SNMP MIBs v1.0 and SNMP MIBs v2C). The choice between the above files will likely be dictated by the site IT Department, based on their Network Management System. The V1.0 and V2C is the version of the SNMP protocol and is independent of the Continuum controller model and version. Here's some background information on the protocol versions: http://en.wikipedia.org/wiki/Simple_Network_Management_Protocol#SNMPv1_.26_SNMPv2c_interoperability

Issue Require manuals, datasheets, install guides or sales information for Field Devices. Product Line Field Devices Environment European Field Devices, U.S. Field Devices IPortal, USiportal, Extranet Datasheets, Specification, manual, sources of information Cause Where to obtain field device data? Resolution Field Device information for your part of the world can be accessed from the Exchange Extranet: Field Devices. When you logon to the site it will allow access to products available for your location. U.S. Products can also be easily found using the search in iPortal. Catalog information can be obtained via the following Valve, Actuator, Sensor, Field Device, Peripheral, HVAC Control Devices Datasheets and Catalogues, Selection Tool. Note: The Extranet links above are for Schneider Electric personnel or approved partners, if you do not have a logon account please contact your local Schneider Electric office for information. For pricing information please contact you local Order Entry or sales contact.

Issue Where to find documentation about TAC Vista OPC Server and OPC Client, including which versions of the OPC standard are supported in the different versions of TAC Vista OPC Client/Server. Environment TAC Vista OPC Server TAC Vista OPC client TAC Vista OPC tool Cause It is not always easy to know where to look for Vista documentation. Resolution All documentation about TAC OPC can be found in The Exchange Download Center. Search Vista OPC on The Exchange Download Center Narrow results by Asset types (Specification Sheet, Manual, Release Notes, etc...)

Issue Unable to find details on all commands that have been added to Security Expert objects to implement new functionality. Having this information available would help determine feature set possibilities. Product Line Security Expert Environment Security Expert Client, SP-C Cause Commands used in objects such as Controllers, Doors, and Access Levels may not be documented in the online help, installation, or operation manuals as they are being used to implement new functionality that has not been added to the Security Expert yet. There is no stand-alone list of all available Commands. Resolution Commands are listed in the firmware Release Notes and defined further in Application Notes.

Issue Where is the download for the LonWorks Xdriver file located? Environment cx99xx cx96xx Cause The LonWorks Xdriver file is not located under the Drivers\LonWorks folder on the Buildings Business Extranet where the LonWorks documentation is located. Resolution The LonWorks XDriver, for both Generation 1 and Generation 2 controllers, is hidden under the Standard Protocols heading. Download the LonWorks Xdriver from The Exchange Download Center.

Issue Need to use the Emulated Hand Held Console software to setup a DPU, can it be downloaded? Product Line TAC INET Environment Inet Configuration tool Windows Cause Could not find the HHC software. Resolution The HHC software can be found on the Inet install CD under the folder "Support" > "HHC." It can also be downloaded from the Download Center here: TAC INET Seven Software Emulated Hand Held Console for 7798C - Firmware.zip

Issue What are all of the Key and Reserved works used in Plain English and object naming? Environment Names and Alias used in Plain English programming and object creation. Cause Keyword list required. Resolution Reserved Words are split into different types: Statements (used in Plain English) Functions Operators Local Variables System Variables System Constants A full list of all reserved and keywords are in the Plain English Language Reference, see Chapter 7: Keywords also Appendix B: Reserved Words.

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Intelligent Devices Forum

Without an Ethernet, how can workstations connect to the controller LAN?

Wiring diagram of the breakout box connections between the Reader and the 7910 or 7920 DPU

Will the I/A Series proprietary drivers work on a JACE-600 or JACE-700?

Will restoring a controller following an upgrade of a PCU reset consumption data?

Will Niagara applications run on Dual Core / Duo Core / multiprocessor computers?

Will Continuum communicate with a third party system?

Why is the Endura video option grayed out?

Which program starts and runs Exporter or Reporter?

Which models of the SE7300 series room controllers can be used with the SC3000 series relay packs?

Which SNMP download file is required?

Which I/NET program is primarily responsible for transferring I/Net system messages to the database files?

Where to find information on Field Devices

Where to find documentation about TAC Vista OPC Server and OPC Client

Where to find commands used in Security Expert objects to implement new functions

Where should I find the preprogrammed number for a key or card?

Where is the information on LVIS Display/Screen

Where is the download for the LonWorks Xdriver file located?

Where is the HHC software for Inet?

Where is a list of all Continuum Keywords held?

Where do I place the RS-232 Serial Expansion Module on the 7716?

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