Issue
- Unable to install the RDR version of the software.
- Unable to find the RDC version of Seven Reports
Product Line
TAC INET
Environment
I/NET version 2.40 and above.
Cause
The Seven Report file gets installed automatically for the NORDC and blocks the RDC install.
Resolution
To resolve this, the Seven Reports NORDC has to be removed, and the RDC has to be installed. To accomplish this, the following steps should be followed.
- Open up the Add/Remove Programs
- Go to Seven Reports NORDC and select Uninstall
- Now explore the RDC CD and find the SetupCrystalReportsXI_RDC.exe file
- Run the PostCRSetup.exe
- Once completed, open up Seven Reports, and the ability to Modify reports should be available.
