Warning
Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support for assistance.
Issue
When upgrading EcoStruxure Building Operation to version 2.0 or newer, the existing Power Manager software should also be upgraded to EcoStruxure Energy Expert to maintain compatibility
Product Line
EcoStruxure Building Operation
EcoStruxure Energy Expert
Environment
- Power Monitoring Expert (PME)
- Power Manager
Cause
The proper procedure is required when upgrading from older versions of Power Manager to the latest Energy Expert version. Guidance and best practices are needed for upgrading a PME server from PME 7.2 to PME 9.0.
Resolution
A Power Manager 1.0 site should be taken to 1.1 first, then upgraded to Energy Expert 2.0Below are t...