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Field Devices - What is the difference between the M1500 and the M1500A actuators?

Issue What is the difference between the M1500 and the M1500A actuators? Environment Forta M1500 M1500A Cause Why has the "A" been dropped from the specification number? Resolution Originally there were two specifications; M1500A which fitted to the control valve using a "U-Bolt". M1500A-VB which fitted to the valve using a "Screw Mount". The M1500 actuator is fitted to the valve using an "U-Bolt", if a "Screw Mount" is required, then the appropriate linkage kit should be used.
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Picard Product_Support
‎2018-09-06 11:06 AM

Labels:
  • Field Devices
4390 Views

Increase the number of decimal places displayed

Issue How do you define the number of decimal places displayed for a point? Is it possible to change the number of decimals displayed in WorkStation / WebStation? Product Line EcoStruxure Building Operation Environment Building Operation WorkStation Building Operation WebStation  Cause The operating system's regional settings determine the default resolution for decimal places displayed. This value cannot be modified within WorkStation; however, the regional settings in WebStation can be adjusted to show the desired number of decimal places. Resolution This setting applies to all displayed values except graphics, where the graphic editor can define the number of digits displayed.   WorkStation Open Control Panel Select under Clock and Region - Change date, time, or number formats As shown in the screenshot below, select Additional Settings [1]  Then adjust the Customize Format "No. of digits after decimal to your requirements" [2]. Restart WorkStation if already opened. WebStation  From the User Account drop down Select Settings Select Regional Change the Decimals from Auto to the desired number (0-6) required in WebStation.  Click Save Log off/on to WebStation to see these changes.   
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Picard Product_Support
‎2018-09-10 11:29 PM

Last Updated: Guinan RobertAndriolo Guinan ‎2025-03-12 11:36 PM

Labels:
  • EcoStruxure Building Operation
4317 Views

Which models of the SE7300 series room controllers can be used with the SC3000 series relay packs?

Issue Which models of the SE7300 series room controllers can be used with the SC3000 series relay packs? Product Line EcoStruxure Building Expert, EcoStruxure Building Operation, Field Devices Environment SE7300 series Room Controllers Cause The SC3000 series relay packs allows existing line voltage wiring between the fan coil unit and temperature controller to be re-used. Only certain models of the SE7000 series room controllers can be used with the relay packs.  Resolution The SER7300 is used with the SC3000. Refer to F-27797 SER7300 and SC3000 Series datasheet. Refer to the F-27777 SC3000 Series datasheet to select the appropriate relay pack for your application.  SE7000 series Room Controllers documentation can be found on The Exchange Download Center.   
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Picard Product_Support
‎2018-09-11 05:46 AM

Labels:
  • EcoStruxure Building Expert
  • EcoStruxure Building Operation
  • Field Devices
4319 Views

Sigma Controller and IC Latest Image Versions

Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support for assistance. Issue Locating and downloading latest images Product Line Satchwell Sigma Environment 3.46.57 3.46.66 3.46.80 3.46.89 3.46.100 3.46.104 3.46.105 3.46.106 3.46.107 3.46.108 3.46.110 3.46.111 3.46.131 Cause Identifying the correct image version for different hardware versions. Resolution Sigma UNC/ (V53) = Firmware 6b Sigma Firmware UNC596 6.b - Release note   Sigma UNC3 (ARM7) = firmware build 1.p.0 Sigma Firmware 1.p.0 UNC3 - Release note   UNC 532 V25 = Firmware 6b Sigma Firmware UNC532 6.b - Release Note   IC-Modbus = Firmware V5h IC-Modbus v5h Release Note   IC3 Modbus = Firmware1.n.2 IC3 Modbus - Release Note   IC SNP = Firmware 5d IC-SNP Integration Controller v5d for Sigma Rel 3 - Release Note   IC3 SNP = Firmware 1.g.1 Sigma 4.05 Firmware Supplement - Release Note (there is no release note specific to SNP Firmware 1g.1).   IC York = Firmware V3e - Not available to download. IC-York Integration Controller v3e for Sigma - Release Note   IC3 York = Firmware 1.d.0 IC3 York = Firmware 1.d.0 – Release Note   Sigma IC3 Unifact 1.d.0 – Firmware Sigma IC3 Unifact (RTC) - Release Note Sigma IC3 Unifact pro 5h – Firmware Sigma IC3 Unifact pro 5h - Release Note  
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Gary Schneider Alumni (Retired)
‎2021-05-24 09:04 AM

Labels:
  • Satchwell BAS & Sigma
4338 Views

Replacement of an MF-63123 actuator.

Issue What actuator can be used as a replacement for the MF-63123? MF-631x3 Series_F_24732_8.pdf (209 KB) MFC 8000_F_25124_4.pdf (260 KB) Product Line Field Devices Environment MF-63123 Cause Original actuator has failed, or requirement for a non US actuator. Resolution Using the installed valve details, the actuator can be selected from the Schneider Electric Valve and Actuator selection Tool.
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Picard Product_Support
‎2018-09-11 04:37 AM

Last Updated: Crewman ContentModerator ‎2025-08-11 03:50 AM

Labels:
  • Field Devices
4389 Views

Can the Andover Continuum default user password (ACC) be deleted?

Issue Project specifications call for there to be no default administrator password in the BMS.  Can the ACC user in Andover Continuum be deleted? Product Line Andover Continuum Environment Administrator password Continuum CyberStation Permissions Cause By default Andover Continuum always creates the ACC administrative user on all system but this is deemed unacceptable by some project specifications. Resolution The Andover Continuum default ACC admin user cannot be deleted, however it can be renamed and its permissions can be removed/amended.  
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Picard Product_Support
‎2018-09-06 10:09 AM

Last Updated: Admiral David_Kendrick Admiral ‎2022-11-14 06:59 AM

Labels:
  • Andover Continuum
4340 Views

Display a PDF file in a Niagara G3/AX graphic

Issue Using 3.7.106 and want to display a PDF file on a Niagara G3 / AX graphic. It's been done in the past but with "Default Web Profile" "Applet Reload on Hyperlink" set to "False" the PDF does not display. Is there a way to do it without setting the "Applet Reload on Hyperlink" to "True"? Product Line TAC IA Series Environment Niagara G3 / AX revision 3.7.106 and higher Cause More secure changes made to G3 / AX Resolution Instead of creating a hyperlink button with hyperlink: file:^blahblah.pdf Use: http://137.19.60.55/ord?file:^blahblah.pdf This opened the PDF in the browser (it left the default web profile but the back button returned to it).
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Picard Product_Support
‎2018-09-11 01:32 PM

Labels:
  • TAC IA Series
4336 Views

Side-by-side error when starting SigmaX, RegSigmaX or SigView

Issue The following errors are seen when trying to run SigmaX, RegSigmaX or SigView.  The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.  Application event log: Activation context generation failed for "C:\SigmaX\Bin\RegSigmaX.exe". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found. Please use sxstrace.exe for detailed diagnosis. Product Line Satchwell Sigma Environment SigmaX 7.0.6 on Windows 7 32-bit SigmaX 7.09 on Windows 10 64bit SigView Cause Microsoft Visual C++ 2005 redistributable has not been installed. It appears that SigmaX requires this version to run. Resolution Either the Microsoft C++ 2005 is not installed, or if it is, then the Service Pack 1 (SP1) is required to be installed. This can be checked under the Windows 'Apps and Features'. Install Microsoft Visual C++ 2005 SP1 Redistributable Package (x86). In some cases,  Microsoft Visual C++ 2005 SP1 Redistributable Package Security Update (x86) is required to resolve the issue. The 32bit (x86) version should be installed if installing Microsoft Visual C++ 2005 SP1 does not fix the problem. 
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Picard Product_Support
‎2018-09-11 01:47 PM

Last Updated: Gary Schneider Alumni (Retired) ‎2024-03-06 04:07 AM

Labels:
  • Satchwell BAS & Sigma
4317 Views

SmartXKiosk PIN Reset

Issue The 6 character PIN for the SmartXKiosk has been forgotten so the user cannot exit Kiosk mode Note the PIN is case sensitive Product Line EcoStruxure Building Operation Environment SmartXKiosk Advanced Display v1 Advanced Display v2 SmartX Controller Cause The 6 characters PIN for the SmartXKiosk has been forgotten or lost and the user cannot locate it. Resolution In order to reset your SmartXKiosk PIN, follow the steps below:   In the SmartXKiosk application, click on Exit Kiosk Mode in the bottom right corner of the screen. In the Exit Kiosk Mode window, click on Forgot PIN?. An 8 characters or 15 characters Session ID will be generated.  Take note of this Session ID.    Open a ticket with Support to request a SmartXKiosk PIN reset and provide them with the Session ID. Once Support sends you back the Recovery PIN, click Continue on the Session ID window. In the next window fill in the Session ID from step 2. and the Recovery PIN that Support has provided. Click Continue. You can now reset your PIN. Enter your new 6-digit PIN number and confirm it before clicking Submit. The PIN is case sensitive. It must be exactly 6 characters, otherwise an error will occur.  Important Note: The Session ID generated and the Recovery PIN provided to you by Support will expire at midnight on the day that the Session ID was generated.   Note: For Advanced Display v3 please see How to recover the password for Advanced Display version 3
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Picard Product_Support
‎2018-09-06 08:45 AM

Last Updated: Sisko GavinHe Sisko ‎2023-10-25 07:48 AM

Labels:
  • EcoStruxure Building Operation
4365 Views

TAC Graphic Clipart Library

Issue TAC Graphic Clipart library is a collection of clipart to use as a starting point for an image based graphic page. There are pieces for building air handler ductwork, controlled equipment, dampers and actuators, and water side equipment. Product Line TAC INET, TAC Vista Environment I/NET gpg graphic Vista ogc graphic Cause Without libraries to build a background image for HVAC equipment, it can be difficult to create user-friendly graphic pages to display dynamic data.  In a graphic editor that relies on bitmaps or jpgs to build the airflow diagrams, floor plans, water side diagrams, etc, this library can be used as a starting point. Resolution Download the attached .zip file. Unzip the contents to a location on the hard drive of the computer that will be used to edit the graphic pages. Browse the contents of the .zip file.  It will be separated into logical folders.
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Picard Product_Support
‎2018-09-07 03:44 AM

Last Updated: Crewman ContentModerator ‎2025-08-11 03:53 AM

Labels:
  • TAC INET
  • TAC Vista
4222 Views

How to use AutoCAD layout in TGML Graphic Editor 5.1.9 and earlier

Issue How to use AutoCAD layout in TGML Graphic Product Line TAC Vista Environment Vista 5.1.9 and earlier versions of Vista 5 TGML Graphic AutoCAD Cause Sometimes it is necessary to use the AutoCAD layout in TGML graphic, for example, to use the plant layout as a background. The official support for importing AutoCAD files was removed early in the life of TGML. It can’t be guaranteed that EVERY file will import without a problem, so it is an unsupported feature. Resolution The following steps need to be followed: Open the drawing in AutoCAD Save as .DXF Open TGML Editor File Open the .DXF A screen should pop up saying converting DXF to SVG followed by converting SVG to TGML It is recommended to use the "Create path" command in the Object window in TGML for the converted graphic. Because the response speed of the computer will be very slow if used without this action. Note: Line widths and text will be in disorder because they are not imported along with the object. If the DXF file fails to import, here are some steps to try: Move every object in AutoCAD to a single layer Delete all unused layers in AutoCAD "Explode" complex objects in AutoCAD
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Picard Product_Support
‎2018-09-06 01:01 PM

Last Updated: Guinan RobertAndriolo Guinan ‎2022-11-06 06:31 PM

Labels:
  • TAC Vista
4353 Views

Modbus RTU (slave) address

Issue Modbus RTU Serial Device (RS485 - Slave) address greater than 247 Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server Building Operation Automation Server (AS, AS-P, AS-B)  Modbus RTU Master RS485 Network Cause Third party Modbus device has an address range between 248 and 255. Resolution For Modbus master/slave RS485 networks, the third party device must be in the range of 1 to 247, this is the Modbus RTU standard. This would apply not only to EBO but to other Modbus master/slave networks.   The KB article Modbus basics explains this amongst other Modbus topics.   If the third party Modbus slave device cannot be changed to an address to within this range, then contact with the product vendor may be required.   For TCP devices see the KB article Modbus TCP Device (Slave) address greater than 247.  
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Sisko DavidChild Sisko
‎2021-09-08 03:51 AM

Last Updated: Crewman ContentModerator ‎2025-08-11 03:51 AM

Labels:
  • EcoStruxure Building Operation
4244 Views

How to read the LED indicator lights on a Xenta Server controller

Issue Blinking red lights Solid red lights Blinking orange light Blinking green light Solid green light Environment Xenta Server Controllers 511, 527, 555, 701, 711, 721, 731, 911, 913 Cause The indicator lights on the face of the Xenta Server controllers can help explain the state of the controller in many different situations. Resolution A number of light-emitting diodes (LEDs) on the Xenta device indicate that the application program is running and when communication is in progress.    Fig. 1: LED diagram on the Xenta Server device.   Table1: LED description on the Xenta Server device.     Position Description 1 Neuron status indicator • Off – Normal mode • Red, blinking – Unconfigured mode • Red, steady – Hardware fault 2 Serial RS-232 B port activity indicators: • RX – Indicates that data is received • TX – Indicates that data is transmitted 3 Overall Run indicator • Green, steady – Normal mode • Green, blinking – Start mode • Red, steady – Fail-safe mode (see    description below) • Red, blinking – Unit fault 4 Serial RS-232 A port activity indicators: • RX – Indicates that data is received • TX – Indicates that data is transmitted 5 Serial RS-485 C port activity indicator. 6 Ethernet 10Base-T activity indicator Note • The LEDs for the RS-232 A interface (position 4) do not indicate communication when using the RS-485 A interface although internal port A is used for both.               Fig. 2: Internal serial ports and RS-232/485 interfaces.
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Picard Product_Support
‎2018-09-10 07:56 AM

Labels:
  • TAC Vista
4269 Views

Belimo vs. Schneider Electric actuators part numbers

Issue Some actuators manufactured by Belimo are also available from Schneider Electric Environment Various Belimo Actuators: AF 230 AF 230-S AF 24 AF 24-S AF 24-SR LF 230 LF 24 LM 230 A LM 230 A-S LM 24 A LM 24 A-S LM 24 A-SR NM 230A NM 24A NM 24A-SR SM 230A SM 24A SM 24A-SR Various Schneider electric actuators, part no: 875-0000-010 875-0010-010 874-0000-010 874-0010-010 877-0000-010 875-0003-000 874-0003-000 875-1001-000 875-1003-000 875-1005-000 875-1007-000 875-1009-000 875-1011-000 875-1015-000 875-1019-000 875-1021-000 875-1025-000 875-1029-000   Cause Cross reference between various actuators of Belimo and Schneider Electric Resolution A cross reference table for these actuators can be found here (.xls).
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Picard Product_Support
‎2018-09-06 11:28 AM

Last Updated: Crewman ContentModerator ‎2025-08-11 03:57 AM

Labels:
  • Field Devices
4251 Views

Requirements for connecting Pelco's Endura to TAC I/NET Seven

Issue The Pelco Endura system with cameras at a location and integrating with the TAC I/NET Seven system. Product Line TAC INET Environment Check the system requirements for the version of TAC I/NET Seven and Pelco Endura  Cause Configuration requirements of the Pelco Endura and TAC I/NET Seven are specific for the functionality in I/NET. Resolution Once your Pelco Endura system is configured and the Workstation has discovered all the devices and the System Manager is online with the cameras correctly configured, there are four basic requirements to connect TAC I/NET. Cameras have to have a unique friendly name other than default. Cameras have to have a unique camera number. Netframework 3.5 has to be installed. Windows Media Player 11 has to be installed.   If using I/NET Seven Release 2.40a then the following applies: Once INET and the requirements above are installed the Endura Install can be run. The installer for these files is located on the INET CD in the folder: Support\EnduraSDK. Note: Endura video does NOT work on Windows Vista or Windows 7.   If using I/NET Seven Release 2.40 or above: Dual NIC support is now available. For Endura, 100GB NIC and Router are suggested. 1 for I/O Server, 1  for video   Equipment used: NSMS200 Pelco Endura Network System Manager & Network Video Manager SM5000 Pelco Endura System Manager WS5070 Pelco Endura Workstation with Advanced Management Software WS5000 Pelco Endura Work Station Software package NET5301T Pelco Endura Video Encoder Spectra IV Pelco Camera Visit Pelco.com for more information. Click here to view an extended compatibility matrix for Endura and I/NET.
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Picard Product_Support
‎2018-09-07 07:40 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 06:52 PM

Labels:
  • CCTV
  • TAC INET
4206 Views

Replacement of ARE, ARX and ARM rotary actuators

Issue Replacement of ARE, ARX and ARM rotary actuators Product Line Field Devices Environment Satchwell ARE1xxx Satchwell ARE2xxx Satchwell ARE7xxx Satchwell ARX1xxx Satchwell ARX2xxx Satchwell ARX7xxx Satchwell ARM1xxx Satchwell ARM2xxx Satchwell ARM7xxx Cause Obsolescence of Satchwell ARE, ARX and ARM actuators. Resolution ARE actuator                                                               Replaced by ARE1301                                                                          MD20A-24 (p/n 875 1029 000) ARE1302                                                                          MD20A-24 (p/n 875 1029 000) ARE2301                                                                          MD20A-24 (p/n 875 1029 000) ARE2302                                                                          MD20A-24 (p/n 875 1029 000) ARE2303                                                                          MD20A-24 (p/n 875 1029 000) ARE2304                                                                          MD20A-24 (p/n 875 1029 000) ARE2351                                                                          MD20A-24 (p/n 875 1029 000) ARE2352                                                                          MD10A-24 (p/n 875 1019 000) ARE2354                                                                          MD10A-24 (p/n 875 1019 000) ARE2355                                                                          MD10A-24 (p/n 875 1019 000) ARE7301                                                                          MD20A-24 (p/n 875 1029 000) ARE7303                                                                          MD20A-24 (p/n 875 1029 000)   ARX actuator                                                               Replaced by ARX1201                                                                          MD20B-24 (p/n 875 1025 000) ARX1202                                                                          MD20B-24 (p/n 875 1025 000) ARX2201                                                                          MD20B-24 (p/n 875 1025 000) ARX2202                                                                          MD20B-24 (p/n 875 1025 000) ARX2203                                                                          MD20B-24 (p/n 875 1025 000) ARX2251                                                                          MD10B-24 (p/n 875 1015 000) ARX2252                                                                          MD10B-24 (p/n 875 1015 000) ARX2253                                                                          MD10B-24 (p/n 875 1015 000) ARX7201                                                                          MD20B-24 (p/n 875 1025 000)   ARM actuator                                                             Replaced by ARM1601                                                                        MD20B-230 (p/n 875 1021 000) ARM1602                                                                        MD20B-230 (p/n 875 1021 000) ARM2601                                                                        MD20B-230 (p/n 875 1021 000) ARM2605                                                                        MD20B-230 (p/n 875 1021 000) ARM2606                                                                        MD20B-230 (p/n 875 1021 000) ARM2607                                                                        MD20B-230 (p/n 875 1021 000) ARM2651                                                                        MD20B-230 (p/n 875 1021 000) ARM2656                                                                        MD20B-230 (p/n 875 1021 000) ARM2657                                                                        MD20B-230 (p/n 875 1021 000) ARM7601                                                                        MD20B-230 (p/n 875 1021 000)   Options To fit replacement actuator to an existing MB screwed valve use linkage kit - LMD/MB (p/n 914 1071 000) To fit replacement actuator to an existing MBF flanged valve use linkage kit - LMD/MBF (p/n 914 1070 000)   If 1 end switches are required, the reference is MD-S1 (p/n 914 1060 000)  If 2 end switches are required, the reference is MD-S2 (p/n 914 1061 000)  
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Picard Product_Support
‎2018-09-06 02:15 PM

Last Updated: Sisko DavidChild Sisko ‎2021-03-18 04:17 AM

Labels:
  • Field Devices
4297 Views

Can you have two multiplexed Wiegand readers and two multiplexed RS-485 readers on the same Controller or Reader Module?

Issue Can you have two multiplexed Wiegand readers and two multiplexed RS-485 readers on the same Controller or Reader Module? Product Line Security Expert Environment Security Expert SP-C SP-RDM2 Cause Unsure if two reader protocols could be used on the same reader module. Resolution For this you will need to use another reader module. One module (this could be the SP-C) for multiplexed Wiegand readers, and another for multiplexed RS-485 readers. When using multiplexed Wiegand readers you will need to connect the D1 cable from the exit reader to the opposite reader port. So in multiplex reader mode you can have 4 Wiegand readers, or 4 RS-485, but not two of each. If Wiegand is being used both reader ports are setup as Wiegand. See details on this in the SP-C System Controller Installation Manual starting on page 28. The wiring for multiplexed RS-485 readers doesn't require any connections to the opposite reader port.
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Picard Product_Support
‎2018-09-10 09:52 AM

Labels:
  • EcoStruxure Security Expert
4244 Views

Sensors for Clean Room, Swimming Pool, Outdoor Temperature, Explosion Proof, and Color

Issue What sensors can be used in Clean Rooms  What sensors can be used outdoors for temperature measurement What sensor can be used in a swimming pool What sensor would be explosive proof What color is the wall sensor and are custom colors available Environment Building Automation System such as I/NET, Vista, or Continuum at a site containing a clean room, swimming pool, or outdoors Cause Questions concerning the uses of Schneider Electric sensors in Clean Room applications Questions concerning temperature sensors for Outdoor installations Questions concerning temperature sensors for swimming pools Questions concerning explosion proof sensors* Questions concerning color and custom colors for sensors Resolution All the Schneider Electric temperature sensors found in the HVAC Sensor Catalogue as well as on iPortal provide high accuracy and can be mounted on the wall, in ducts, or in a J-Box. Appendix A provides the accuracy for each of the temperature sensors. Color: STR series wall sensors are: Front Cover: White NCS S-0500 N Core Plate: White NCS S-0500 N and Gray NCS S-2500 N Base Plate: Gray NCS S 1502-R Manufacturing in custom colors in not available. One option could possibly to have the sensors locally custom finished to meet customer's requirements. While there is not a direct cross reference to RAL colors, our engineering team has found the closest alternates. Please see the attached pdf. Clean Room: Depending on the specified limits of the clean room, the variety of sensors offered by Schneider Electric are possible solutions. Thing you may want to research are the standards required for the site. Clean rooms are a controlled environment where products are manufactured. It is a room in which the concentration of airborne particles is controlled to specified limits. Eliminating sub-micron airborne contamination is really a process of control. These contaminants are generated by people, process, facilities and equipment and must be continually removed from the air. The level to which these particles need to be removed depends upon the standards required. The most frequently used standard is the ISO 14644 Standards, which were first formed from the US Federal Standard 209E Airborne Particulate Cleanliness Classes in Cleanrooms and Clean Zones.  ISO 14644 is a document that establishes standard classes of air cleanliness for airborne particulate levels in cleanrooms and clean zones. Strict rules and procedures are followed to prevent contamination of the manufactured product. The only way to control contamination is to control the total environment. Air flow rates and direction, pressurization, temperature, humidity and specialized filtration all need to be tightly controlled. Outdoor:  Schneider Electrics selection of Outdoor Temperature Sensors are the STO100, 200, 500, & 600. These outdoor sensors are intended for outdoor wall mounting. Variants are available for Vista, I/NET, Continuum and Satchwell systems. The body has a 20mm conduit entry and the product is supplied with a conduit gland. Range -40 to +90 °C Accuracy See Appendix A: Table A, C, F in the attached HVAC Sensor Catalog.pdf Outdoor Temperature Sensor STO100 Order Code 5141100010 Part Number STO100 System Vista, Xenta Outdoor Temperature Sensor STO200 Order Code 5123246000 Part Number STO200 System I/NET Outdoor Temperature Sensor STO500 Order Code 5141104010 Part Number STO500 System Continuum Outdoor Temperature Sensor STO600 Order Code 5126060000 Part Number STO600 System Satchwell Outdoor Temperature Sensor STO600D Order Code 5126000000 Part Number STO600D System Drayton Outdoor Temperature Transmitters STO300 The STO300 transmitter is supplied as a complete unit, comprising a sensing element and an amplifier mounted in a housing which is resistant to ultraviolet light. The transmitter is intended for mounting on an outside wall, on the north side where possible. The transmitter is connected over a 2-wire cable, which serves both as power supply and signal transmission. The reading of the measured signal is made over an external load resistance. Outdoor Temperature Sensor STO300 -50/50 Order Code 006920501 Part Number STO300 -50/50 System All Note for each of these outdoor sensors, find the Description, the Order Code, Part Number, and the System it works with for the iBAS (intelligent Building Automation System) Please note the difference in Weatherproof and Outdoor. I put a lot of these outdoor sensors in at a university in Texas, and always installed in places that were a little protected. I found that under porches, up under the eves and out of the sun, or along a loading dock out of the rain and ice gave me accurate readings. Swimming Pool: In the piping system of a swimming pool is a corrosive environment with steadily harmful and gradually destructive minerals and chlorine in the water which present a challenge finding sensors able to withstand for extended periods of time. Schneider Electric makes several immersion temperature sensors. Beginning on page 12 of the above HVAC Catalogue, there is a variety of immersion sensors for the different iBMS lines.  One example is the STP660 is a Temperature Sensor for the European market, and intended for immersion mounting in pipe or the circulating systems. The stainless steel probe is a good solution but remember,  if the sensor is to be installed in pool water that contains chlorine, the best bet is to use a stainless steel pocket. I suppose it all depends on if sensor is in pipe associated with the secondary pool side of the system or the heating side of the system. If the sensor head is in an area exposed to Chlorine, then there may be an issue.  Chlorine may attack the solder connections of the wired joints inside the sensor. In the old days products from Satchwell used to produce special sensors for such applications where the wire connections were varnished in order to prevent corrosion. I think at the end of the day, our sensor would have a similar life expectancy to other devices in the plant that were no designed for use in such corrosive atmospheres. Explosion proof sensors: Schneider Electric does not manufacture explosion proof sensors. We do not partner with another manufacturer who provides such sensors. The closest is an 3rd party explosion proof enclosure with one of our available sensors. Our sensors are designed for building installations and if in extreme environments, we suggest enclosures.  
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Picard Product_Support
‎2018-09-10 12:44 AM

Last Updated: Crewman ContentModerator ‎2025-08-11 04:00 AM

Labels:
  • Andover Continuum
  • EcoStruxure Building Operation
  • Field Devices
  • TAC INET
  • TAC Vista
4235 Views

WebStation kiosk mode - Automatic logon, Full Screen, TGML Graphics without toolbars

Issue Is it possible when starting Internet Explorer: To log on automatically. To start in Full Screen mode. To show a TGML graphic (without system tree) and without entering a user name and password by a shortcut. Is it possible to hide the 2 toolbars as described below? Product Line EcoStruxure Building Operation Environment Building Operation WebStation Kiosk Mode Cause For some applications such as Kiosk screens, these features are needed Resolution Automatic logon This can be accomplished either by using the "Remember me" checkbox on the logon screen, or by using the guest logon feature. To make WebStation bypass the logon screen, create a user with a username of GUEST and a password of GUEST, give this user limited permissions. For 1.7 and later, the password for the GUEST account when used for WebStation automatic logon, is not compatible with the default password policies. Automatic logon will only happen if the GUEST account password is exactly "GUEST". If policies are not changed the automatic logon will stop working after 90 days. Full Screen mode To make Internet Explorer go directly to full screen mode, you can use the "kiosk mode" switch. Create a shortcut with the command  iexplore.exe -k [insert your URL here] Display TGML Graphic without toolbars Open the graphic you require, using the "Open in a new window" right-click command. Copy the URL and create a shortcut with it. When you open this URL the user is taken directly to the graphic, without toolbars or menus.
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Picard Product_Support
‎2018-09-10 05:31 AM

Labels:
  • EcoStruxure Building Operation
4201 Views

CSC5252 and CSC5352 Climatronic Compensator Controller will not display Room Temperature.

Issue CSC5252 and CSC5352 Climatronic Compensator Controller will not display Room Temperature.  Environment Satchwell CSC5252  CSC5352  Climatronic Compensator Controller  Room Temperature.  Cause CSC5252 and CSC5352 Climatronic Compensator Controller may not display Room Temperature for the following reasons :- 1.  No Room Temperature Sensor installed. 2.  Room Temperature Sensor installed but ROOM INFLUENCE MODE default value in CSC Controller has not been amended.. .  Resolution CSC5252 and CSC5352 Climatronic Compensator Controller may be set to display Room Temperature as follows:- 1.  Ensure Room Temperature Sensor is installed and connected to CSC Controller Room Temperature Sensor Input terminals. 2.  Ensure ROOM INFLUENCE MODE (INF) setting in CSC Controller Fine Tune Mode is set to value = 1 N.B. Sensor connection details and the means of entering and exiting the CSC Controller Fine Tune Mode both appear in the Climatronic CSC5352 and CSC5252 Compensator User Guide, a copy of which may be viewed here.
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Picard Product_Support
‎2018-09-10 06:11 AM

Labels:
  • Field Devices
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