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Gathering Trace Log information for the Infinet bus in EBO.

Issue There is a performance issue affecting the Infinet bus under an AS-P. Product Line EcoStruxure Building Operation Environment Building Operation Workstation Building Operation Automation Server Premium Cause Product Support has requested a Trace log with increased reporting for use in troubleshooting the Infinet bus.  Resolution 1. Under the System Tree in Workstation, expand the Modules folder.        2. In the Module folder, under the Trace folder expand the Loggers folder.   3. Under Loggers, navigate to the following modules. nsp.pin.BACnet.Continuum nsp.BACnet.Continuum (EBO versions 2.0 and below only). 4.  Right click on each module to expose the module Properties and increase the reporting level to Trace.     5. Just below the Loggers folder, right click on the Trace Settings folder.   6. In the context menu under Trace Settings, select Get trace log.     The Trace log will appear as a text file in a text editor.  Save the log to an appropriate folder.   Be sure to return the reporting level on all modules to Information once you are finished gathering the logs.   Leaving the reporting level at Trace will fill up the Trace logs with Infinet log entries leaving very little room for anything else. 
View full article
Admiral StephenYang Admiral
‎2019-04-26 12:39 PM

Last Updated: JohnBoehmer Schneider Alumni (Retired) ‎2019-06-10 08:06 AM

Labels:
  • EcoStruxure Building Operation
2120 Views

MN50 Series controller not transmitting ARCnet network variable across different Subnets

Issue ARCnet Routing with MicroNet 50 series controllers. The MN50 Series controller did not transmit the ARCnet network variable across different Subnets. Product Line Satchwell MicroNet Environment MN50 Series controller Cause MicroNet 50 controller must be upgraded to firmware version 5. Resolution This has been corrected with MicroNet 50 controller Firmware version 5 released August 2008. Additional information on firmware 5 can be found in TPA-LOND-08-0014.00   Updated June 2019 The MicroNet 50 series range MN350, 450, 550, 650 LCD and Touchscreen have been withdrawn from sale. The IAC 420, 600 and Touchscreen have now also been withdrawn from sale. No direct replacement is offered. Further information on these changes can be found in PA-00495 and PA-00528
View full article
Picard Product_Support
‎2018-09-07 02:08 AM

Last Updated: Guinan RandyDavis Guinan ‎2019-06-07 10:17 AM

Labels:
  • Satchwell MicroNet
1686 Views

DCX 250 Touch Screen not displaying properly

Issue DCX 250, backlight is working but no text or splash screen is being displayed. Product Line Andover Continuum Environment DCX250 Cause Failure of controller hardware. Resolution Replace DCX250.
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Picard Product_Support
‎2018-09-06 01:09 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-06 11:01 AM

Labels:
  • Andover Continuum
960 Views

User Permissions Path needed to be modified to reflect renaming of Server, Folder and Object Names

Issue User Permissions Path needed to be modified to reflect the renaming of Server, Folder and Object Names. Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server  Building Operation Automation Server Premium Cause Following the renaming of a server (or Folder or Object), a User has different access to the system via WorkStation or WebStation. This may be no access to a server and new access to a server. The changes seen by the user will depend on the Permissions set for the Group or User. The Permissions are not updated in line with renaming of Servers/Folders/Objects. Resolution Following any changes to Servers/Folders/Objects, all the User and Group Permissions should be checked and corrected as required. See WebHelp for extra details
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Dave_Shore Schneider Alumni (Retired)
‎2019-06-06 09:59 AM

Last Updated: Guinan RandyDavis Guinan ‎2019-06-06 10:00 AM

Labels:
  • EcoStruxure Building Operation
1404 Views

License administrator service shuts down unexpectedly

Issue License Administrator does not operate as expected Product Line EcoStruxure Building Operation Environment Building Operation Licenses Administrator Cause This program is not designed to operate as a 64-bit program.  In Windows, you have 2 folders for program installation. One is called Program Files and one is called Program Files(x86). The folder Program Files(x86) is used for 32-bit program. Resolution Make sure the license server is installed under Program Files (x86)
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Picard Product_Support
‎2018-09-06 09:10 AM

Last Updated: Guinan RandyDavis Guinan ‎2019-06-06 09:26 AM

Labels:
  • EcoStruxure Building Operation
1154 Views

Adding and Removing Access Expert Controllers

Issue Documentation on how to add and remove controllers in Version 3. Product Line Access Expert Environment Access Expert Version 3 Win10 and above Server 2012 R2 Premise Install Cause There is no documentation on how to add or remove controllers in Access Expert. Resolution This video shows how to add and remove controllers from one instance to another in Access Expert.
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Picard Product_Support
‎2018-09-06 07:31 AM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-06 05:46 AM

Labels:
  • EcoStruxure Access Expert
2067 Views

TGML graphics to display "OFF" and "ON" instead of "0" and "1"

Issue TGML graphics to display "OFF" and "ON" instead of "0" and "1" Product Line EcoStruxure Building Operation, TAC Vista Environment TGML Graphics Editor Cause Data in the Vista database is stored as 0,1 but may be displayed using paired texts. Those paired texts can be set to show up on the graphic, or a unique conversion can take place in TGML. Resolution If you use default snippets that come provided with the editor, you have the option of displaying a value with either NumericPresentation or TextPresentation. The only real difference between the two is that TextPresentation defines the binding's behavior format as "Presentation" rather than "None." This will only display built in presentation formats -- an alarm state will show up as "Alarm" or "Normal" -- or if you've defined paired text within a binary point in the Vista database, that will show up instead of (0,1). This does not, however, explicitly give you the option from within the Graphics Editor to convert decimal values into text. The example TGML code below describes how to take a value that is showing up as "0" and "1" and make it read instead as "OFF" and "ON." <Text>Value   <Bind Attribute="Content" Name="Value">     <ConvertValue SignalEqualTo="0" AttributeValue="OFF"/>     <ConvertValue SignalEqualTo="1" AttributeValue="ON"/>   </Bind> </Text> Cut and paste this TGML code into the editor's Source view to view it in the editor. Just be sure to paste it between the opening tag and closing tag. If all you see in the Source view is one self-closing tag, that is because the page is empty. Either add separate opening and closing tags, or go back to Design view and add one object to the page to automatically split them.You can see here that a Text object has a binding associated with it. That binding's target attribute is "Content" because this will alter the content of the Text. (We could also change the text's stroke color, background color, font size, position on the page, etc., by changing our binding's target attribute.) ConvertValues underneath the binding tell the binding how to alter the Text's content. A SignalEqualTo 0 will write "OFF" to the content and a SignalEqualTo 1 will write "ON" to the content. The number of ConvertValues is not limited to only two. There could be a third one to say that a value of 2 should read "STANDBY."
View full article
Picard Product_Support
‎2018-09-06 02:34 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-05 01:26 PM

Labels:
  • EcoStruxure Building Operation
  • TAC Vista
3503 Views

Can the A or B port of a mixing or diverting valve be capped to change the valve to a two-way valve?

Issue Can you cap the A port or B port of a mixing or diverting valve to change the valve to a two way (straight through) valve? Product Line Field Devices Environment VB-9313 series Cause Capping A port or B port of a mixing or diverting valve to change the valve to a two way (straight through) valve Resolution Schneider Electric does not recommend this modification for the VB-9313 series, because the valves are not equal percentage and therefore will not provide good control. The valve performs as a linear valve when both ports are utilized. These curves are not additive. Total flow is determined with both ports contributing. The valve will perform as a quick acting valve if the B port is plugged and a nominally linear valve if the A port is plugged. Additional problems that can occur are: Insufficient force to close off. Two way valves usually require high actuator forces to provide close off. Valves are not designed to be tight seating. Valves are rated ANSI III therefore flow leakage through the controlled coil can be expected. Flow direction through the valve can not be reversed. Flow must oppose the plug when closing. Flow aiding the plug may create hammer by causing the plug to overcome the actuator force and slam against the seat. When converted to a two way control valve for a variable flow system, 3-way valves tend to be extremely over-sized creating poor process control. After considering the pros and cons of making this type of modification, you may choose to proceed with this modification. The performance penalties should be less in chilled water applications and higher in hot water application.
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Picard Product_Support
‎2018-09-06 02:29 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-05 01:22 PM

Labels:
  • Field Devices
1861 Views

Sigma object registration is not removed after the HTML page is shut down

Issue Sigma object registration is not removed after the HTML page is shut down. Product Line Satchwell Sigma Environment Sigma Server (all) HTML Cause The Sigma HTML applet can not send a de-register indication when the HTML page is closed down. Resolution When the HTML page is closed down the registered objects are de-registered after about 5 minutes.   The process for the HTML applet is different to a normal graphic update as it relies on the applet to poll the Sigma server.  The poll interval (ms) is determined by the applet parameter   <PARAM NAME="refresh" VALUE="5000">  Once this stops then the Sigma server will time out and de-register the objects in the controller.
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Picard Product_Support
‎2018-09-06 01:56 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-05 01:20 PM

Labels:
  • Satchwell BAS & Sigma
1349 Views

Using a Single IP address for multiple Modbus device numbers over TCP/IP communications

Issue Can more than one Modbus device be mapped to the same IP Address? Product Line Satchwell Sigma Environment IC3 Modbus TCP502 Cause Configuration not documented in release note Resolution More than one device can be mapped via the same IP Address.  For example the gateway.txt file can be: 1,1,3,1,1,0x0001,0,0,1  ;Modsim1 40001 2,1,3,2,1,0x0001,0,0,1  ;Modsim1 40002 3,2,3,1,1,0x0001,0,0,1  ;Modsim2 40001 4,2,3,2,1,0x0001,0,0,1  ;Modsim2 40002 5,3,3,1,1,0x0001,0,0,1  ;Modsim3 40001 6,3,3,2,1,0x0001,0,0,1  ;Modsim3 40002 7,4,3,1,1,0x0001,0,0,1  ;Modsim4 40001 8,4,3,2,1,0x0001,0,0,1  ;Modsim4 40002 OUTPUT ; IP_ADDRESS_TABLE 1,10.158.72.254 2,10.158.72.254 3,10.158.72.254 4,10.158.72.254 ;Do not write below this line   Note: The IC3 Modbus can only be mapped to a single IP Gateway or PC application, and it is not possible to map to two applications on the same PC.
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Picard Product_Support
‎2018-09-06 01:47 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-05 01:18 PM

Labels:
  • Satchwell BAS & Sigma
1859 Views

Virtual memory setting on a Continuum Workstation PC

Issue Question on what to set the virtual memory to on a Continuum Workstation PC Product Line Andover Continuum Environment Windows XP Cause Question on what to set the virtual memory to on a Continuum Workstation PC Resolution Virtual Memory Requirements The virtual memory "Initial size (MB)" setting on your workstation PC should be set to a minimum of 1 GB. To make this change: Go to Start, Settings, Control Panel. In the Control Panel, double click System. The System Properties menu, shown on the next page, appears. Click the Advanced tab and click Settings in the Performance box. The Performance Options menu appears. Click the Advanced tab. In the Virtual Memory box, click on Change. When the Virtual Memory dialog appears, fill in the desired paging file memory size (initial and Maximum). Click OK as you back out of the dialogs.
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Picard Product_Support
‎2018-09-06 02:26 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-05 01:15 PM

Labels:
  • Andover Continuum
1066 Views

Where is the HHC software for Inet?

Issue Need to use the Emulated Hand Held Console software to setup a DPU, can it be downloaded? Product Line TAC INET Environment Inet Configuration tool Windows Cause Could not find the HHC software. Resolution The HHC software can be found on the Inet install CD under the folder "Support" > "HHC." It can also be downloaded from the Download Center here: TAC INET Seven Software Emulated Hand Held Console for 7798C - Firmware.zip
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Picard Product_Support
‎2018-09-11 12:45 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-04 11:01 AM

Labels:
  • TAC INET
1742 Views

Lookup table calculation for a resistive AI (Analogue Input) device.

Issue How to calculate the input value for a Lookup table for a resistive AI device. Product Line Satchwell Sigma Software Environment Lookup Tables Cause A lookup table needs to be created for an additional resistive AI device. An existing lookup table does not exist. Resolution The following parameters are needed, the device's datasheet will normally provide this information. The resistance of the device at a known value e.g temperature or a feedback potentiometer. The following calculation is then used. lookup table input value = R1*250 / R1+14700    (Where R1 is the resistance value) The output value in the lookup table will be the known value (e.g temperature or a feedback potentiometer) for the resistance used in the calculation above. Example: Resistance = 5905 ohms at 17'C Table input = 5905*250 / 5905+14700 = 71.6452 and Table output = 17.0 The more samples taken, greater the accuracy. Input values need to be entered with at least 3 decimal figures.
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Picard Product_Support
‎2018-09-06 01:37 PM

Last Updated: Sisko DavidChild Sisko ‎2019-06-04 08:42 AM

Labels:
  • Satchwell BAS & Sigma
2065 Views

TS-58XX 1,000 Ohm Platinum sensors resistance table

Issue TS-58XX 1,000 Ohm Platinum sensors resistance table Environment TS-58XX 1,000 Ohm Platinum Cause Resistance tables are sometimes required for compatibility measures. Resolution Temp (°C) Temp (°F) Ohms -40 -40 842.7 -39 -38.2 846.7 -38 -36.4 850.6 -37 -34.6 854.6 -36 -32.8 858.5 -35 -31 862.5 -34 -29.2 866.4 -33 -27.4 870.4 -32 -25.6 874.3 -31 -23.8 878.3 -30 -22 882.2 -29 -20.2 886.1 -28 -18.4 890.1 -27 -16.6 894 -26 -14.8 898 -25 -13 901.9 -24 -11.2 905.8 -23 -9.4 909.8 -22 -7.6 913.7 -21 -5.8 917.7 -20 -4 921.6 -19 -2.2 925.5 -18 -0.4 929.5 -17 1.4 933.4 -16 3.2 937.3 -15 5 941.3 -14 6.8 945.2 -13 8.6 949.1 -12 10.4 953 -11 12.2 957 -10 14 960.9 -9 15.8 964.8 -8 17.6 968.7 -7 19.4 972.6 -6 21.2 976.5 -5 23 980.5 -4 24.8 984.4 -3 26.6 988.3 -2 28.4 992.2 -1 30.2 996.1 0 32 1000 1 33.8 1003.9 2 35.6 1007.8 3 37.4 1011.7 4 39.2 1015.6 5 41 1019.5 6 42.8 1023.4 7 44.6 1027.3 8 46.4 1031.2 9 48.2 1035.1 10 50 1039 11 51.8 1042.9 12 53.6 1046.8 13 55.4 1050.7 14 57.2 1054.6 15 59 1058.5 16 60.8 1062.3 17 62.6 1066.2 18 64.4 1070.1 19 66.2 1074 20 68 1077.9 21 69.8 1081.8 22 71.6 1085.7 23 73.4 1089.5 24 75.2 1093.4 25 77 1097.3 26 78.8 1101.2 27 80.6 1105.1 28 82.4 1108.9 29 84.2 1112.8 30 86 1116.7 31 87.8 1120.6 32 89.6 1124.4 33 91.4 1128.3 34 93.2 1132.2 35 95 1136.1 36 96.8 1139.9 37 98.6 1143.8 38 100.4 1147.7 39 102.2 1151.5 40 104 1155.4 41 105.8 1159.3 42 107.6 1163.1 43 109.4 1167 44 111.2 1170.8 45 113 1174.7 46 114.8 1178.6 47 116.6 1182.4 48 118.4 1186.3 49 120.2 1190.1 50 122 1194 51 123.8 1197.9 52 125.6 1201.7 53 127.4 1205.6 54 129.2 1209.4 55 131 1213.3 56 132.8 1217.1 57 134.6 1221 58 136.4 1224.8 59 138.2 1228.7 60 140 1232.5 61 141.8 1236.3 62 143.6 1240.2 63 145.4 1244 64 147.2 1247.8 65 149 1251.7 66 150.8 1255.5 67 152.6 1259.3 68 154.4 1263.1 69 156.2 1267 70 158 1270.8 71 159.8 1274.6 72 161.6 1278.4 73 163.4 1282.3 74 165.2 1286.1 75 167 1289.9 76 168.8 1293.7 77 170.6 1297.5 78 172.4 1301.4 79 174.2 1305.2 80 176 1309 81 177.8 1312.8 82 179.6 1316.6 83 181.4 1320.4 84 183.2 1324.2 85 185 1328.1 86 186.8 1331.9 87 188.6 1335.7 88 190.4 1339.5 89 192.2 1343.3 90 194 1347.1 91 195.8 1350.9 92 197.6 1354.7 93 199.4 1358.5 94 201.2 1362.3 95 203 1366.1 96 204.8 1369.9 97 206.6 1373.7 98 208.4 1377.5 99 210.2 1381.3 100 212 1385.1 101 213.8 1388.9 102 215.6 1392.7 103 217.4 1396.4 104 219.2 1400.2 105 221 1404 106 222.8 1407.8 107 224.6 1411.6 108 226.4 1415.3 109 228.2 1419.1 110 230 1422.9 111 231.8 1426.7 112 233.6 1430.5 113 235.4 1434.2 114 237.2 1438 115 239 1441.8 116 240.8 1445.6 117 242.6 1449.4 118 244.4 1453.1 119 246.2 1456.9 120 248 1460.7
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Picard Product_Support
‎2018-09-06 02:30 PM

Last Updated: Administrator CraigEl Administrator ‎2019-06-03 07:07 PM

Labels:
  • Field Devices
1835 Views

TS-59XX 1,000 ohm copper sensors resistance table

Issue TS-59XX 1,000 ohm copper sensors resistance table Environment TS-59XX Cause Converting Resistance to Temperature to characterize the sensor. Resolution Temp (°F) Temp (°C) Ohms -40 -40 759.8 -39 -39.44 762 -38 -38.89 764.2 -37 -38.33 766.4 -36 -37.78 768.6 -35 -37.22 770.8 -34 -36.67 772.9 -33 -36.11 775.1 -32 -35.56 777.3 -31 -35 779.5 -30 -34.44 781.7 -29 -33.89 783.9 -28 -33.33 786 -27 -32.78 788.2 -26 -32.22 790.4 -25 -31.67 792.6 -24 -31.11 794.8 -23 -30.56 797 -22 -30 799.1 -21 -29.44 801.3 -20 -28.89 803.5 -19 -28.33 805.7 -18 -27.78 807.9 -17 -27.22 810.1 -16 -26.67 812.2 -15 -26.11 814.4 -14 -25.56 816.6 -13 -25 818.8 -12 -24.44 821 -11 -23.89 823.2 -10 -23.33 825.3 -9 -22.78 827.5 -8 -22.22 829.7 -7 -21.67 831.9 -6 -21.11 834.1 -5 -20.56 836.3 -4 -20 838.4 -3 -19.44 840.6 -2 -18.89 842.8 -1 -18.33 845 0 -17.78 847.2 1 -17.22 849.2 2 -16.67 851.5 3 -16.11 853.7 4 -15.56 855.9 5 -15 858.1 6 -14.44 860.3 7 -13.89 862.5 8 -13.33 864.6 9 -12.78 866.8 10 -12.22 869 11 -11.67 871.2 12 -11.11 873.4 13 -10.56 875.6 14 -10 877.7 15 -9.44 879.9 16 -8.89 882.1 17 -8.33 884.3 18 -7.78 886.5 19 -7.22 888.7 20 -6.67 890.8 21 -6.11 893 22 -5.56 895.2 23 -5 897.4 24 -4.44 899.6 25 -3.89 901.8 26 -3.33 903.9 27 -2.78 906.1 28 -2.22 908.3 29 -1.67 910.5 30 -1.11 912.7 31 -0.56 914.9 32 0 917 33 0.56 919.2 34 1.11 921.4 35 1.67 923.6 36 2.22 925.8 37 2.78 928 38 3.33 930.1 39 3.89 932.3 40 4.44 934.5 41 5 936.7 42 5.56 938.9 43 6.11 941.1 44 6.67 943.2 45 7.22 945.4 46 7.78 947.6 47 8.33 949.8 48 8.89 952 49 9.44 954.2 50 10 956.3 51 10.56 958.5 52 11.11 960.7 53 11.67 962.9 54 12.22 965.1 55 12.78 967.3 56 13.33 969.4 57 13.89 971.6 58 14.44 973.8 59 15 976 60 15.56 978.2 61 16.11 980.4 62 16.67 982.5 63 17.22 984.7 64 17.78 986.9 65 18.33 989.1 66 18.89 991.3 67 19.44 993.4 68 20 995.6 69 20.56 997.8 70 21.11 1000 71 21.67 1002.2 72 22.22 1004.4 73 22.78 1006.5 74 23.33 1008.7 75 23.89 1010.9 76 24.44 1013.1 77 25 1015.3 78 25.56 1017.5 79 26.11 1019.6 80 26.67 1021.8 81 27.22 1024 82 27.78 1026.2 83 28.33 1028.4 84 28.89 1030.6 85 29.44 1032.7 86 30 1034.9 87 30.56 1037.1 88 31.11 1039.3 89 31.67 1041.5 90 32.22 1043.7 91 32.78 1045.8 92 33.33 1048 93 33.89 1050.2 94 34.44 1052.4 95 35 1054.6 96 35.56 1056.8 97 36.11 1058.9 98 36.67 1061.1 99 37.22 1063.5 100 37.78 1065.5 101 38.33 1067.7 102 38.89 1069.9 103 39.44 1072 104 40 1074.2 105 40.56 1076.4 106 41.11 1078.6 107 41.67 1080.8 108 42.22 1083 109 42.78 1085.1 110 43.33 1087.3 111 43.89 1089.5 112 44.44 1091.7 113 45 1093.9 114 45.56 1096.1 115 46.11 1098.2 116 46.67 1100.4 117 47.22 1102.6 118 47.78 1104.8 119 48.33 1107 120 48.89 1109.2 121 49.44 1111.3 122 50 1113.5 123 50.56 1115.7 124 51.11 1117.9 125 51.67 1120.1 126 52.22 1122.3 127 52.78 1124.4 128 53.33 1126.6 129 53.89 1128.8 130 54.44 1131 131 55 1133.2 132 55.56 1135.4 133 56.11 1137.5 134 56.67 1139.7 135 57.22 1141.9 136 57.78 1144.1 137 58.33 1146.3 138 58.89 1148.5 139 59.44 1150.6 140 60 1152.8 141 60.56 1155 142 61.11 1157.2 143 61.67 1159.4 144 62.22 1161.6 145 62.78 1163.7 146 63.33 1165.9 147 63.89 1168.1 148 64.44 1170.3 149 65 1172.5 150 65.56 1174.7 151 66.11 1176.8 152 66.67 1179 153 67.22 1181.2 154 67.78 1183.4 155 68.33 1185.6 156 68.89 1187.8 157 69.44 1189.9 158 70 1192.1 159 70.56 1194.3 160 71.11 1196.5 161 71.67 1198.7 162 72.22 1200.9 163 72.78 1203 164 73.33 1205.2 165 73.89 1207.4 166 74.44 1209.6 167 75 1211.8 168 75.56 1214 169 76.11 1216.1 170 76.67 1218.3 171 77.22 1220.5 172 77.78 1222.7 173 78.33 1224.9 174 78.89 1227.1 175 79.44 1229.2 176 80 1231.4 177 80.56 1233.6 178 81.11 1235.8 179 81.67 1238 180 82.22 1240.2 181 82.78 1242.3 182 83.33 1244.5 183 83.89 1246.7 184 84.44 1248.9 185 85 1251.1 186 85.56 1253.3 187 86.11 1255.4 188 86.67 1257.6 189 87.22 1259.8 190 87.78 1262 191 88.33 1264.2 192 88.89 1266.4 193 89.44 1268.5 194 90 1270.7 195 90.56 1272.9 196 91.11 1275.1 197 91.67 1277.3 198 92.22 1279.5 199 92.78 1281.6 200 93.33 1283.8 201 93.89 1286 202 94.44 1288.2 203 95 1290.4 204 95.56 1292.6 205 96.11 1294.7 206 96.67 1296.9 207 97.22 1299.1 208 97.78 1301.3 209 98.33 1303.5 210 98.89 1305.7 211 99.44 1307.8 212 100 1310 213 100.56 1312.2 214 101.11 1314.4 215 101.67 1316.6 216 102.22 1318.8 217 102.78 1320.9 218 103.33 1323.1 219 103.89 1325.3 220 104.44 1327.5 221 105 1329.7 222 105.56 1331.9 223 106.11 1334 224 106.67 1336.2 225 107.22 1338.4 226 107.78 1340.6 227 108.33 1342.8 228 108.89 1345 229 109.44 1347.1 230 110 1348.3 231 110.56 1351.5 232 111.11 1353.7 233 111.67 1355.9 234 112.22 1358.1 235 112.78 1360.2 236 113.33 1362.4 237 113.89 1364.6 238 114.44 1366.8 239 115 1369 240 115.56 1371.2 241 116.11 1373.3 242 116.67 1375.5 243 117.22 1377.7 244 117.78 1379.9 245 118.33 1382.1 246 118.89 1384.3 247 119.44 1386.4 248 120 1388.6 249 120.56 1390.8 250 121.11 1393
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Picard Product_Support
‎2018-09-06 02:31 PM

Last Updated: Administrator CraigEl Administrator ‎2019-06-03 07:04 PM

Labels:
  • Field Devices
1877 Views

TS-57XX and TS-67XX 10 K thermistor (no 11 K shunt) sensor resistance table

Issue TS-57XX and TS-67XX 10 K thermistor (no 11 K shunt) sensor resistance table Environment Site with thermistor sensor Cause TS-57XX and TS-67XX 10 K thermistor (no 11 K shunt) sensor resistance table Resolution   Temp (°C) Temp (°F)  Sensor Ohms  -40.0° -40.0° 239,700 -39.0° -38.2° 226,000 -38.0° -36.4° 213,100 -37.0° -34.6° 201,100 -36.0° -32.8° 189,800 -35.0° -31.0° 179,200 -34.0° -29.2° 169,300 -33.0° -27.4° 159,900 -32.0° -25.6° 151,200 -31.0° -23.8° 142,900 -30.0° -22.0° 135,200 -29.0° -20.2° 127,900 -28.0° -18.4° 121,100 -27.0° -16.6° 114,600 -26.0° -14.8° 108,600 -25.0° -13.0° 102,900 -24.0° -11.2° 97,490 -23.0° -9.4° 92,420 -22.0° -7.6° 87,650 -21.0° -5.8° 83,150 -20.0° -4.0° 78,910 -19.0° -2.2° 74,910 -18.0° -0.4° 71,130 -17.0° 1.4° 67,570 -16.0° 3.2° 64,200 -15.0° 5.0° 61,020 -14.0° 6.8° 58,010 -13.0° 8.6° 55,170 -12.0° 10.4° 52,490 -11.0° 12.2° 49,950 -10.0° 14.0° 47,540 -9.0° 15.8° 45,270 -8.0° 17.6° 43,110 -7.0° 19.4° 41,080 -6.0° 21.2° 39,140 -5.0° 23.0° 37,310 -4.0° 24.8° 35,580 -3.0° 26.6° 33,930 -2.0° 28.4° 32,370 -1.0° 30.2° 30,890 0.0° 32.0° 29,490 1.0° 33.8° 28,160 2.0° 35.6° 26,890 3.0° 37.4° 25,690 4.0° 39.2° 24,540 5.0° 41.0° 23,460 6.0° 42.8° 22,430 7.0° 44.6° 21,440 8.0° 46.4° 20,510 9.0° 48.2° 19,620 10.0° 50.0° 18,780 11.0° 51.8° 17,980 12.0° 53.6° 17,210 13.0° 55.4° 16,480 14.0° 57.2° 15,790 15.0° 59.0° 15,130 16.0° 60.8° 14,500 17.0° 62.6° 13,900 18.0° 64.4° 13,330 19.0° 66.2° 12,780 20.0° 68.0° 12,260 21.0° 69.8° 11,770 22.0° 71.6° 11,290 23.0° 73.4° 10,840 24.0° 75.2° 10,410 25.0° 77.0° 10,000 26.0° 78.8° 9,602 27.0° 80.6° 9,226 28.0° 82.4° 8,866 29.0° 84.2° 8,522 30.0° 86.0° 8,194 31.0° 87.8° 7,879 32.0° 89.6° 7,579 33.0° 91.4° 7,291 34.0° 93.2° 7,016 35.0° 95.0° 6,752 36.0° 96.8° 6,500 37.0° 98.6° 6,258 38.0° 100.4° 6,027 39.0° 102.2° 5,805 40.0° 104.0° 5,592 41.0° 105.8° 5,389 42.0° 107.6° 5,194 43.0° 109.4° 5,007 44.0° 111.2° 4,827 45.0° 113.0° 4,655 46.0° 114.8° 4,490 47.0° 116.6° 4,331 48.0° 118.4° 4,179 49.0° 120.2° 4,033 50.0° 122.0° 3,893 51.0° 123.8° 3,758 52.0° 125.6° 3,629 53.0° 127.4° 3,505 54.0° 129.2° 3,385 55.0° 131.0° 3,271 56.0° 132.8° 3,160 57.0° 134.6° 3,054 58.0° 136.4° 2,952 59.0° 138.2° 2,854 60.0° 140.0° 2,760 61.0° 141.8° 2,669 62.0° 143.6° 2,582 63.0° 145.4° 2,498 64.0° 147.2° 2,417 65.0° 149.0° 2,339 66.0° 150.8° 2,264 67.0° 152.6° 2,191 68.0° 154.4° 2,122 69.0° 156.2° 2,055 70.0° 158.0° 1,990 71.0° 159.8° 1,928 72.0° 161.6° 1,868 73.0° 163.4° 1,810 74.0° 165.2° 1,754 75.0° 167.0° 1,700 76.0° 168.8° 1,648 77.0° 170.6° 1,598 78.0° 172.4° 1,550 79.0° 174.2° 1,503 80.0° 176.0° 1,458 81.0° 177.8° 1,414 82.0° 179.6° 1,372 83.0° 181.4° 1,332 84.0° 183.2° 1,293 85.0° 185.0° 1,255 86.0° 186.8° 1,218 87.0° 188.6° 1,183 88.0° 190.4° 1,149 89.0° 192.2° 1,116 90.0° 194.0° 1,084 91.0° 195.8° 1,053 92.0° 197.6° 1,023 93.0° 199.4° 994 94.0° 201.2° 966 95.0° 203.0° 939 96.0° 204.8° 913 97.0° 206.6° 887 98.0° 208.4° 863 99.0° 210.2° 839 100.0° 212.0° 816 101.0° 213.8° 794 102.0° 215.6° 773 103.0° 217.4° 752 104.0° 219.2° 732 105.0° 221.0° 713 106.0° 222.8° 694 107.0° 224.6° 675 108.0° 226.4° 658 109.0° 228.2° 640 110.0° 230.0° 624 111.0° 231.8° 607 112.0° 233.6° 592 113.0° 235.4° 576 114.0° 237.2° 562 115.0° 239.0° 547 116.0° 240.8° 533 117.0° 242.6° 520 118.0° 244.4° 507 119.0° 246.2° 494 120.0° 248.0° 482 121.0° 249.8° 470
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Picard Product_Support
‎2018-09-06 02:31 PM

Last Updated: Administrator CraigEl Administrator ‎2019-06-03 07:00 PM

Labels:
  • Field Devices
2553 Views

TS-8XXX and TS-9XXX 1,000 Ohm Balco sensor, Celsius temperature resistance table.

Issue TS-8XXX and TS-9XXX 1,000 Ohm Balco sensor, Celsius temperature resistance table. Environment TS-8XXX TS-9XXX 1,000 Ohm Balco sensor Cause Unknown Cause Resolution Temp (°C) Ohms -40 779.0 -39 782.3 -38 785.6 -37 788.9 -36 792.3 -35 795.6 -34 799.0 -33 802.3 -32 805.7 -31 809.1 -30 812.5 -29 815.9 -28 819.3 -27 822.7 -26 826.2 -25 829.6 -24 833.1 -23 836.5 -22 840.0 -21 843.5 -20 847.0 -19 850.5 -18 854.1 -17 857.6 -16 861.1 -15 864.7 -14 868.3 -13 871.8 -12 875.4 -11 879.0 -10 882.6 -9 886.2 -8 889.9 -7 893.5 -6 897.1 -5 900.8 -4 904.5 -3 908.1 -2 911.8 -1 915.5 0 919.2 1 923.0 2 926.7 3 930.4 4 934.2 5 937.9 6 941.7 7 945.5 8 949.3 9 953.1 10 956.9 11 960.7 12 964.6 13 968.4 14 972.3 15 976.1 16 980.0 17 983.9 18 987.8 19 991.7 20 995.6 21 999.6 22 1003.5 23 1007.5 24 1011.4 25 1015.4 26 1019.4 27 1023.4 28 1027.4 29 1031.4 30 1035.4 31 1039.4 32 1043.5 33 1047.5 34 1051.6 35 1055.7 36 1059.8 37 1063.8 38 1068.0 39 1072.1 40 1076.2 41 1080.3 42 1084.5 43 1088.6 44 1092.8 45 1097.0 46 1101.2 47 1105.4 48 1109.6 49 1113.8 50 1118.0 51 1122.3 52 1126.5 53 1130.8 54 1135.1 55 1139.4 56 1143.7 57 1148.0 58 1152.3 59 1156.6 60 1160.9 61 1165.3 62 1169.6 63 1174.0 64 1178.4 65 1182.8 66 1187.2 67 1191.6 68 1196.0 69 1200.4 70 1204.9 71 1209.3 72 1213.8 73 1218.3 74 1222.7 75 1227.2 76 1231.7 77 1236.2 78 1240.8 79 1245.3 80 1249.8 81 1254.4 82 1259.0 83 1263.5 84 1268.1 85 1272.7 86 1277.3 87 1282.0 88 1286.6 89 1291.2 90 1295.9 91 1300.5 92 1305.2 93 1309.9 94 1314.6 95 1319.3 96 1324.0 97 1328.7 98 1333.4 99 1338.2 100 1342.9 101 1347.7 102 1352.5 103 1357.3 104 1362.1 105 1366.9 106 1371.7 107 1376.5 108 1381.3 109 1386.2 110 1391.0 111 1395.9 112 1400.8 113 1405.7 114 1410.6 115 1415.5 116 1420.4 117 1425.3 118 1430.3 119 1435.2 120 1440.2 121 1445.2 122 1450.1
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Picard Product_Support
‎2018-09-06 02:31 PM

Last Updated: Administrator CraigEl Administrator ‎2019-06-03 06:53 PM

Labels:
  • Field Devices
1801 Views

BACnet String and DateTime Value Object

Issue BACnet String Value Object or BACnet DateTime Value Object in EcoStruxure Building Operation cannot be created. Only the EcoStruxure Object is created. Product Line EcoStruxure Building Operation Environment Building Operation Automation Server Premium Building Operation Enterprise Server Building Operation Multi-purpose Controller (MP-X) Building Operation Room Controller (RP-C) Building Operation IP-IO Cause Only EcoStruxure String Value Object or DateTime Value Objects can be created under the Servers, even if created under the BACnet/Application Folder. There are no current plans to change this. MP-X, RP-C are native BACnet devices so BACnet String Value Object and BACnet DateTime Value Object can be created. Resolution BACnet String Value Object or BACnet DateTime Value Object can be read and hosted by all versions of EcoStruxure Building Operation, but not created in the Server
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Picard Product_Support
‎2018-09-06 10:38 AM

Last Updated: Guinan RandyDavis Guinan ‎2019-06-03 01:45 PM

Labels:
  • EcoStruxure Building Operation
2627 Views

TGML Objects are no longer highlighted when dragging and dropping snippets to the graphic editing pane.

Issue TGML Objects are not highlighted when dragging and dropping snippets to the graphics editing pane. If a number of objects are close together, it can be difficult to see which object the snippet is being dropped on to. Product Line TAC Vista Environment TAC Vista 5.1.7 TGML editor 5.1.7 Cause Updates to the TGML Editor in 5.1.7 removed this feature. Resolution The item which the mouse-pointer is hovering over is highlighted in the TGML menu tree in later versions. An upgrade will restore this functionality. As a workaround in version 5.1.7, snippets can be dragged directly to the desired object in the Objects Pane as opposed to the editor workspace to ensure the proper object is selected.
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Picard Product_Support
‎2018-09-10 06:16 AM

Last Updated: Administrator DavidFisher Administrator ‎2019-06-03 06:53 AM

Labels:
  • TAC Vista
1561 Views

Security levels in TAC Vista Workstation

Issue What security levels are available in Vista? Product Line TAC Vista Environment TAC Vista Workstation User Administration Cause Different security levels can be set for different users to administrate what they can and cannot see or modify. Resolution Low security Low security is intended for TAC Vista systems not using a Windows NT/2k network. You usually log in as a TAC Vista user. Users from a Windows NT/2k network may be used at this level of security.  High security High security is intended for TAC Vista systems using a Win NT/2k Network. To set up a high security account in Vista: The user logs in as a user in a Win NT/2k network. TAC Vista users are not at this level of security. The user is verified by a domain controller in the Win network. To be able to log into the Vista system a Win NT/2k account must be defined in TAC Vista for each user/group who are authorized to access the TAC Vista system. When logging in the user is identified by TAC Vista via the domain controller in the Win network. 
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Picard Product_Support
‎2018-09-06 03:15 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-05-31 11:41 AM

Labels:
  • TAC Vista
1310 Views
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