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Janeway
RandyDavis
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2 hours ago
WorkPlace Tech Editor Error
ThursdayIssue An error pop-up is encountered when trying to use WorkPlace Tech Editor (WPTE) Product Line EcoStruxure Building Operation Environment Building Operation Workstation (WorkPlace Tech Editor) Microsoft Visio 2013, 2016, 2019 Cause The Visio insta…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Signing a Niagara N4 Program Object
WednesdayIssue Every time you compile a program object you get a message saying the "Program is not signed" Product Line TAC IA Series Environment I/A Series N4 Jace 8000 I/A Series N4 Enterprise Server Cause Tridium's Niagara N4 product will at some point in…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Issue Configuring the Workplace Tech encrypted LON Tunnel Client Product Line TAC IA Series Environment I/A Series WorkPlace Tech 5.10.4 Click for WorkPlace Tech 5.9.4 information I/A Series N4 Jace Cause How to handle the encrypted LON tunnel for si…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Workplace Tech Hardware Tag is Outlined in Red
2022-06-30 12:18 PMIssue The WorkPlace Tech application drawing contains a hardware tag that is outlined in red and displays this error message when viewing the right-click Display Errors option for the tag Product Line TAC IA Series, EcoStruxure Building Operation Env…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Workplace Tech and Workplace Tech Editor Fluent Ribbon Fails to Open
2022-06-23 12:23 PMIssue When launching Workplace Tech or Workplace Tech Editor (EBO), the Workplace Tech ribbon does not appear or displays an error indicating it has not executed. Product Line TAC IA Series, EcoStruxure Building Operation Environment Building Operati…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Jace 8000 NRE default configuration and RAM disk removal
2022-05-10 11:16 AMIssue NRE default configuration and RAM disk removal Product Line TAC IA Series Environment I/A Series N4.11 Jace 8000 Cause In Niagara 4.10u1 and earlier, the RAM disk was used to temporarily store alarm and history data. During station save, this d…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Tridium N4.11 Upgrade Considerations
2022-05-10 11:15 AMIssue Tridium N4.11 Upgrade Considerations Product Line TAC IA Series Environment I/A Series N4.11 Enterprise Server I/A Series N4.11 Jace 8000 Cause Detailed information about N4.11 upgrade prerequisites and best practices Resolution The following d…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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I/A Niagara Web Launcher Use
2022-05-10 09:22 AMIssue Java is no longer available or supported in most web browsers so accessing Niagara using the Java Applet is no longer possible Product Line TAC IA Series Environment I/A Series G3 Enterprise Server/Jace 3.8U4 I/A Series N4 Enterprise Server/Jac…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Fixing Converted .VSDX Workplace Tech Drawings
2022-04-27 10:21 AMWarning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. …View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Unable to make a TLS connection to local PC Niagara platform using Workbench
2022-02-17 12:20 PMIssue Platform connection using TLS fails. Standard HTTP connection of port 3011 successful. Product Line TAC IA Series. Environment I/A Series Enterprise Server Cause TLS platform connection fails immediately and throws an exception in Workbench. No…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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