Schneider Home App Migration FAQs

[RandyDavis]

Wiser Energy app transition to the Schneider Home app for WISEREMZ and WISEREMPVZ monitor users FAQ  The Global Marketing NAM H&D Marketing Leader presents this FAQ.  Please note, I am not part of the Support of this application or device. 

[lane03]

Thanks Randy for posting this, especially since it's not a product you support. Unfortunately some of the info is incorrect. The guide mentions Schneider Home having the "timeline" feature, it does not. Nor does it allow one to "Set up certain notifications to keep you in-the-know."

My account was migrated over 3 weeks ago, so it will be interesting to see if my 2 years of historical data actually shows up next week...

[lane03]

For anyone wondering, it's been over 30 days since my Wiser Energy Monitor was migrated and still no historical data.

[AurelienV]

Ane new development here? I was migrated... could finally make the new app work... somehow... 

I lost what I was liking most... HOME ASSISTANT integration. Any clue on how to make that work?

[tcrofts]

Thanks Randy,

I'm sure you are seeing a lot of comment about the migration from the sense interface to the schneider home app. The new app is no where close to matching the original sense app. The activity monitor doesn't even come close to showing the level of detail that the live view of the sense provided. As an example it was very easy to spot a failed capacitor on my AC unit which happen twice in the live of the system. I notice that people are expecting data to be migrated. It would be really nice to have have historical data. This is just a couple of things that are missing. 

At this point i pretty disappointed with this migration and featureless app that now sits on my phone.

[David_SE]

Hi @lane03 ,

We understand how important your historical data is. As mentioned in the migration announcement, it can take at least 30 days for all data to be fully transferred. The team is actively working on it, and your past energy data should be available soon.

BR

David

[David_SE]

Hi @AurelienV ,

 We understand how valuable the Home Assistant integration was for you. The integration you're referring to is actually unofficial, and wasn't part of the supported functionality of our product. That said, we're interested in hearing more about what you were using this for. Your feedback is incredibly important and helps inform our future product decisions.

BR

David

[AurelienV]

Hello David, 

Thank you for chiming in.  I understand the integration was unofficial but you know community support is key in this space and leaving the door open (or enabling the community at least) for integration into some of the leader agregators in the home sensing and automation market is vital.

Now in terms of what I do with that, well that's easy. In my HA instance, I have a feed of ALL my gear, smart sockets, smart switches, door bell, camaras, feed of GPS of the phones, sensors of all type (air quality, temps, humidity, light, movement, you name it..) . The beauty of all that is to enable rule based automation, anomaly detection etc... 
For sense in particular, it was key to have whole house energy consumption in and out with solar panels at all time! With alerts when, solar not generating when they should, energy conso too high when nobody's home for example.  Limitation is only your creativity. but a key enabler is for everything to live below one roof, all the TUYA, TAPO, RING etc.. and .. SENSE. 

BR!