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Label: "knowledge questions"

View in: "Schneider Electric Wiser Forum" | Community

19 Posts | First Used: 2025-04-26

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Informational
David_SE
David_SE Mentor

Wiser Home app new version - v7.7.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.7.0 (Android build 313175 & iOS build 52) and a new Wiser Home Hub 2nd Gen FW version 4.50.2 (automatically upgraded if Hub is Cloud c...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
131 0 0

2026-10-04

Informational
David_SE
David_SE Mentor

Links to the Wiser Home System User Guide in different languages

Hi, Please find below the links to the different documents. Wiser Home global document Wiser Home System User Guide in Belgium Wiser Home System User Guide in Denmark Wiser Home System User Guide in Fi...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
85 1 0

2026-09-18

Informational
David_SE
David_SE Mentor

What happens when a smart home starts thinking with the help of Energy...

Schneider Electric's Wiser Home AI feature continuously learns household habits, forecasts solar and tariffs, and decides every hour when to charge the EV, heat water, or draw from the battery. All whi...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
93 0 0

2026-09-17

Solved
Alfred_SE
Alfred_SE Leader

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
6908 9 3
Latest Reply: StewartT

Solved
NAMZ57490
NAMZ57490

Micromodule de chauffage électrique qui déclenche le chauffage central...

Bonjour, Je viens de configurer un micromodule de chauffage électrique avec fil pilote, le tout associé à un thermostat d'ambiance Wiser dans la pièce et piloté par une passerelle de seconde génération...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
625 0 8
Latest Reply: NAMZ57490

Solved
Kernow_Yardie
Kernow_Yardie

Eco Mode Question

Please look at image for message as get error saying message isn’t allowed.  
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1417 0 8
Latest Reply: David_SE

Solved
Glenn_K
Glenn_K

Installing a second underfloor controller

Hello I'm just after some guidance please. I'm installing a second WF762F1A0902 to control the underfloor heating in an extension to an existing property. Do I need to run a cable from this controlle...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
234 0 1
Latest Reply: Chintan_SE

Solved
Regulo
Regulo

breaker size

The vendor’s Bill of Materials (BOM) shows a 70A breaker for the motor pump VFD. Is this the correct breaker size for 3 HP pumps with a full-load amps (FLA) of 4.8?
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
217 0 1
Latest Reply: EvaT_SE

Solved
prepare3envelopes
prepare3envelopes

Factory Reset Wiser Home Energy Monitor?

How do I factory reset the Home Energy Monitor (green Sense hardware) so I can give it to someone else so they link it to their account? When we had the Wiser app there was a factory reset option but I...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
834 0 1
Latest Reply: David_SE

Solved
fuelmiser
fuelmiser

Wiser system without zone valves?

I have an oil fired sealed Y-plan system with a two zone Wiser system. All rads have wiser valves fitted. The mid position valve has required replacement twice over the years, and I'd like to elimina...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1407 0 1
Latest Reply: David_SE

Solved
Joe_123
Joe_123

decide whether a heat demand on a room will trigger the boiler or not?

Is there any way of deciding whether my TRVs in certain rooms trigger the boiler or not?
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
958 0 6
Latest Reply: David_SE

maulwurf
maulwurf

HubR(1st gen) pinging local gateway - needed -configurable? (6 minute ...

I had the same problem as noted in https://community.se.com/t5/Schneider-Electric-Wiser-Forum/HubR-disconnects-every-6-minutes/td-p/460150 As noted there: "I ran some packet captures and could see ev...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
248 0 0

2026-01-19

Solved
megapark
megapark

Wiser Product Selection Query

Hi, I'm looking to instal Wiser smart heating controls and I'm trying to find the most appropriate wiser controls for this setup: Its currently running a system boiler with 5 channels as follows: H...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
433 0 3
Latest Reply: megapark

Solved
Julsp
Julsp

Automatisme Prise connectée / Capteur de température

Bonjour, J’ai besoin d’utiliser un radiateur électrique sur pied ou roulette dans une pièce. Ce radiateur n’aura pas de fil pilote. Sa puissance sera de quelques centaines de W. Je dispose d’un c...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
695 0 1
Latest Reply: David_SE

Solved
DanIOM
DanIOM

No longer able to add a new wiser device

I am no longer able to add a new wiser device (neither plug nor TRV) into the Wiser app. My existing home Hub setup with multiple TRV's continues to work, I can control the existing devices within ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
5297 0 17
Latest Reply: tank30

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