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Label: "knowledge questions"

View in: "Schneider Electric Wiser Forum" | Community

16 Posts | First Used: 2025-04-26

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Informational
David_SE
David_SE Mentor

Wiser Home app new version - v7.5.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.5.0 and a new Wiser Home Hub 2nd Gen FW version 4.46.2 will be deployed that week. In addition to bug fixes, that release includes the fol...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
559 1 9
Latest Reply: HarryHoudini

Solved
Alfred_SE
Alfred_SE Leader

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
6384 9 3
Latest Reply: StewartT

Solved
prepare3envelopes
prepare3envelopes

Factory Reset Wiser Home Energy Monitor?

How do I factory reset the Home Energy Monitor (green Sense hardware) so I can give it to someone else so they link it to their account? When we had the Wiser app there was a factory reset option but I...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
558 0 1
Latest Reply: David_SE

Solved
fuelmiser
fuelmiser

Wiser system without zone valves?

I have an oil fired sealed Y-plan system with a two zone Wiser system. All rads have wiser valves fitted. The mid position valve has required replacement twice over the years, and I'd like to elimina...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1084 0 1
Latest Reply: David_SE

Solved
Joe_123
Joe_123

decide whether a heat demand on a room will trigger the boiler or not?

Is there any way of deciding whether my TRVs in certain rooms trigger the boiler or not?
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
669 0 6
Latest Reply: David_SE

maulwurf
maulwurf

HubR(1st gen) pinging local gateway - needed -configurable? (6 minute ...

I had the same problem as noted in https://community.se.com/t5/Schneider-Electric-Wiser-Forum/HubR-disconnects-every-6-minutes/td-p/460150 As noted there: "I ran some packet captures and could see ev...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
170 0 0

2026-01-19

Kernow_Yardie
Kernow_Yardie

Eco Mode Question

Please look at image for message as get error saying message isn’t allowed.  
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
947 0 7
Latest Reply: Kernow_Yardie

Solved
megapark
megapark

Wiser Product Selection Query

Hi, I'm looking to instal Wiser smart heating controls and I'm trying to find the most appropriate wiser controls for this setup: Its currently running a system boiler with 5 channels as follows: H...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
276 0 3
Latest Reply: megapark

Solved
Julsp
Julsp

Automatisme Prise connectée / Capteur de température

Bonjour, J’ai besoin d’utiliser un radiateur électrique sur pied ou roulette dans une pièce. Ce radiateur n’aura pas de fil pilote. Sa puissance sera de quelques centaines de W. Je dispose d’un c...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
511 0 1
Latest Reply: David_SE

Solved
DanIOM
DanIOM

No longer able to add a new wiser device

I am no longer able to add a new wiser device (neither plug nor TRV) into the Wiser app. My existing home Hub setup with multiple TRV's continues to work, I can control the existing devices within ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
4246 0 17
Latest Reply: tank30

Solved
wheelsandcogs
wheelsandcogs

Wiring 2 port zone valve to Wiser UFH controller

Hi, I'm currently wiring up a Wiser UFH Controller for the first time. The wiring for the pump seems relatively straightforward as it only has 3 cores (L, N, E). I have a Reliance 2-port motorised va...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1568 0 2
Latest Reply: wheelsandcogs

Solved
CyrilShanks
CyrilShanks

Wiring the back plate

I am trying to wire the backplate for the hub. I am replacing a Honeywell BDR91 unit. I have attached a picture of the wiring plate and I wondered if someone can confirm which wires connect to the new ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1687 0 2
Latest Reply: CyrilShanks

Solved
Julsp
Julsp

Gérer 2 maisons avec Wiser

Bonjour, j'utilise actuellement le système Wiser dans une residence secondaire. Je pense aussi à installer le même sytème (passerelle, thermostat pour chaudi_re, etc..) dans ma residence secondaire. ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1355 0 1
Latest Reply: David_SE

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