Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

Schneider Electric Wiser Forum

Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • Schneider Electric Wiser
  • Schneider Electric Wiser Forum
  • Label: Connectivity Devices
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Bookmark
  • Invite a Friend
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
wiser-logo

Label: "connectivity devices"

View in: "Schneider Electric Wiser Forum" | Community

21 Posts | First Used: 2025-05-08

Top Labels
Top Labels
  • Alphabetical
  • Temperature Control 102
  • Apps 68
  • About Wiser 59
  • Gateways and Hubs 31
  • Energy management 29
  • Bugs 26
  • Connectivity Devices 21
  • Energy devices 20
  • Gateways 19
  • Usability issues 18
  • Knowledge questions 17
  • Mobile Applications 16
  • Lighting 14
  • Shutter and Blind 12
  • OTHERS 11
  • Safety 11
  • Voice Control 8
  • Security 8
  • Announcements and Release Notes 7
  • Ideas of improvements 7
  • User Testimonials 6
  • Others & accessories 1
  • Did you know 1
  • Communicating Actuators and Energy Valves 1
  • Thermostats 1
  • Visual feedback 1
  • Previous
  • 1 of 2
  • Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Schneider Electric Wiser Forum

  • « Previous
    • 1
    • 2
  • Next »
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
David_SE
David_SE Mentor

Wiser Home app new version - v7.5.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.5.0 and a new Wiser Home Hub 2nd Gen FW version 4.46.2 will be deployed that week. In addition to bug fixes, that release includes the fol...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
535 1 9
Latest Reply: HarryHoudini

Solved
Alfred_SE
Alfred_SE Leader

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
6367 9 3
Latest Reply: StewartT

Solved
berhiucosti
berhiucosti

The thermostat is not connecting to the wiser hub.

The thermostat is not connecting to the wiser hub.
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
125 0 2
Latest Reply: David_SE

Solved
Mckayjeff
Mckayjeff

Conext scp alternative

If my conext scp fails on my Schneider 6848 system, is there anyway alternative device compatible with this system? The conext parts are difficult to find.
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
144 0 1
Latest Reply: David_SE

Solved
Aaaaaab
Aaaaaab

Actionneur plancher + Hub 2nd gen - Souci en mode rafraichissement

Bonjour, J'ai un actionneur de plancher eau CCTFR6600 qui pilote 6 vannes. Il est appairé avec un Hub 2nd Gen. La PAC est pilotée par le contact du Hub. Le mode chauffage fonctionne bien. Quand une...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
349 0 4
Latest Reply: Aaaaaab

Solved
Faiz322
Faiz322

Connectivity Devices

I have Wiser IP module EER31800. I am trying to setup this device using mobile app Esetup however that device couldn't see commissioning session for that device and also i changed different region. sti...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
81 0 3
Latest Reply: David_SE

Solved
SRH
SRH Explorer

Wiser APP unable to connect to Hub

I have bought a 2 channel HUBr 2nd generation. When first installing the device, I was able to connect the AP from my Android phone and the Wiser APP found the device. I give it the details of my WiFi ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
652 0 7
Latest Reply: snxyhy

Solved
Suikam
Suikam

Wiser Energy Monitor to Schneider Home App

On July 31st I was forced to upgrade my Wiser Energy App to the new Schneider Home app. Since then I lost all of the monitor readings and old data. I opened a support case two weeks ago and so far no...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1815 4 7
Latest Reply: Crane39

Solved
BERVI
BERVI

Tête thermostatique

BonjourJe n’utilise que récemment wiser pour 7 têtes thermostatiques et une passerelle 1ere genJ’ai une tête récalcitrante qui, malgré plusieurs réinitialisations, et changements de radiateurs,ne suit...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
125 0 1
Latest Reply: David_SE

Solved
Stuart_Aldred
Stuart_Aldred Explorer

WIFI Connection issue

Had connectivity issues with 2 wiser HUBr recently at home and parents house. They have worked fine for 2 years. I have tried to reconnect and failed each time. I have now hard reset , created an accou...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
247 0 1
Latest Reply: David_SE

Solved
gregwelldone
gregwelldone

Hub wired connection (RJ45) wiser gateway

Dear all, Since the hub have regular wifi connection glitch (mixing 5ghz and 2,4ghz), it would be nice to have an RJ45 connection to wire it directly to a router. Do you think this could be implemented...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
384 0 1
Latest Reply: David_SE

Solved
Verelec
Verelec

Wiser2 (5200WHC2) failure after firmware (1.32.4) update with Piced 4....

Hi all, during a routine service call at a client I was kindly sked to perform a small change in the Wiser2 widgets. That is simple in itself except that the firmware update bricked the Wiser2 during t...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1940 0 5
Latest Reply: CBU5Guy

Solved
JR5
JR5

Wiser hub v2 connection error

I have followed hub wifi tips here, have latest iPhone and wiser firmware have fixed 2.4ghz wifi channel, reserved ip address for the hub in my router but still have connection errors every few days. ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
762 0 3
Latest Reply: David_SE

  • « Previous
    • 1
    • 2
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore