Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

Schneider Electric Wiser Forum

Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • Schneider Electric Wiser
  • Schneider Electric Wiser Forum
  • Label: Mobile Applications
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Bookmark
  • Invite a Friend
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
wiser-logo

Label: "mobile applications"

View in: "Schneider Electric Wiser Forum" | Community

16 Posts | First Used: 2025-05-05

Top Labels
Top Labels
  • Alphabetical
  • Temperature Control 102
  • Apps 68
  • About Wiser 59
  • Gateways and Hubs 31
  • Energy management 29
  • Bugs 26
  • Connectivity Devices 21
  • Energy devices 20
  • Gateways 19
  • Usability issues 18
  • Knowledge questions 17
  • Mobile Applications 16
  • Lighting 14
  • Shutter and Blind 12
  • OTHERS 11
  • Safety 11
  • Voice Control 8
  • Security 8
  • Announcements and Release Notes 7
  • Ideas of improvements 7
  • User Testimonials 6
  • Others & accessories 1
  • Did you know 1
  • Communicating Actuators and Energy Valves 1
  • Thermostats 1
  • Visual feedback 1
  • Previous
  • 1 of 2
  • Next

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite

Schneider Electric Wiser Forum

  • « Previous
    • 1
    • 2
  • Next »
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
David_SE
David_SE Mentor

Wiser Home app new version - v7.5.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.5.0 and a new Wiser Home Hub 2nd Gen FW version 4.46.2 will be deployed that week. In addition to bug fixes, that release includes the fol...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
557 1 9
Latest Reply: HarryHoudini

Solved
Alfred_SE
Alfred_SE Leader

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
6383 9 3
Latest Reply: StewartT

Solved
DanS
DanS

x series unable to onboard

I am unable to onboard/commission the smart wifi dimmer SQR226U1BKWM Reset many times, 2.4 wifi, restarted router and iPhone, cleared cache. Light is blinking as it should be, but never gets past se...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
414 0 8
Latest Reply: tdennehy

Solved
Arke
Arke

Add illuminance (lux) history for the Wiser Motion Sensor CCT595012

Hello, I would like to suggest an improvement to the event history available for the Wiser connected motion and light sensor CCT595012. Unless I am mistaken, I remember that a previous version of the W...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
134 0 2
Latest Reply: Arke

Solved
PaoloF
PaoloF

Looking for a working APK for legacy Wiser system (EER21000 + EER53000...

Hello,I recently bought an apartment equipped with an older Wiser heating control system composed by: 1 x Wiser Controller EER21000 5 x Wiser Radiator Thermostats EER53000 1 x Wiser Smart Plug EE...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1060 0 6
Latest Reply: David_SE

Solved
Gazzzzzo
Gazzzzzo

Unable to connect to Hubr from a remote 4G/5G connection

Unable to connect to Hubr from a remote 4G/5G connection Hi,I'm a new user to the system.I’ve installed a Wiser Gen 2 Hubr with several rad stats + 3 smart plugsWorks perfectly on my home netwo...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
694 0 4
Latest Reply: David_SE

Solved
DAldred
DAldred

Automation tab missing

I have a number of TRVs connected via a hub; all are shown in my app. I'd like to explore automations. The first step seems to be to go to the Automatons section of the app (using the icon at the f...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
576 0 3
Latest Reply: David_SE

Solved
DanIOM
DanIOM

No longer able to add a new wiser device

I am no longer able to add a new wiser device (neither plug nor TRV) into the Wiser app. My existing home Hub setup with multiple TRV's continues to work, I can control the existing devices within ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
4245 0 17
Latest Reply: tank30

Solved
Fred38
Fred38 Contributor

Unable to connect the Gateway from a remote 4G/5G connection

Hi,I'm a new user to the system.I just installed a Wiser Gen 2 with few Powertag R9M60.All seems to be ok when I am on my home network (Wifi). I can access the App, see the gateway, the tags, etc...How...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
995 0 5
Latest Reply: Fred38

Solved
BartinFrance
BartinFrance

Wiser home app Login

I use the Wiser Home app on an iPhone 12 iOS 18.6.2. I have two hubs, so I have to log in and out with my email address and password to switch between hubs. This information is stored in my smartphone'...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
816 0 2
Latest Reply: BartinFrance

Solved
VitBadger85
VitBadger85

SchneiderHome app will not proceed past login page

Hello all, I was in the mids of renovations in my house during last few months and missed the migration of Wiser device from WiserApp to SchneiderHome app. I tap login, it take me to a chrome browse...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1228 0 1
Latest Reply: David_SE

Solved
lgo44
lgo44

A tool to save all the wiser configuration

Today my hub gen2 cannot reach the Schneider servers, I wonder if the hub is out of order. To exchange the hub, I'll have to remake the all commissioning, all the devices, the schedules, the automati...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1384 0 6
Latest Reply: David_SE

Solved
hsd
hsd

multiple domiciles

Bonjour, @schneider, vous avez une excellente solution, probablement la meilleure du marché agnostique aux constructeurs pour chauffage électrique. En revanche, s'il vous plaît, accélérez les développe...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
490 0 1
Latest Reply: David_SE

  • « Previous
    • 1
    • 2
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore