New Schneider Home Application vs Wiser/Sense App. Video

[RandyDavis]

I hope we can get this fixed.  Not a very good review.  Not my video, but the same lack of functionality found by me and over 100 posts by users on the Sense site.

• App no longer predicts what your next bill will be.
• App doesn’t show how your home’s usage compares with others in the area.
• Can’t create goals.
• Can’t zoom in on energy usage graph.
• Doesn’t tell a devices average usage while on.
• Can’t delete devices.
• No Timeline feature.
• Doesn’t tell you how many times a month a device is used.
• Doesn’t tell you devices average runtime.

[RandyDavis]

Here is what customers are saying about this product.  Schneider Wiser (Green) Monitors Transition 

[lane03]

List of issues with the Wiser Energy Monitor and the new Schneider Home app.

Missing Features:

• Can’t set notifications for devices (turns on/off or runs for X minutes).
• Can’t merge devices.
• No web portal (home.sense.com).
• Can’t factory reset energy monitor.
• App no longer predicts what your next bill will be.
• App doesn’t show how your home’s usage compares with others in the area.
• Can’t create goals.
• Can’t zoom in on energy usage graph.
• Doesn’t tell a devices average usage while on.
• Can’t delete devices.
• No Timeline feature.
• Doesn’t tell you how many times a month a device is used.
• Doesn’t tell you devices average runtime.
 

Bugs:

• Energy usage reported by the app is incorrect and is off by ~40%
• HOME tab - tapping on “always on” produces an error
• DEVICE tab - “rest of home” device shows cost in dollars but no energy usage, how is this possible?
• NOTIFICATION tab - when a new device is found the notification says to click “configure device”. There is no “configure device” button.
• SETTINGS -> MY HARDWARE shows “Firmware = Not found”
• SETTINGS -> HOMEPAGE WIDGET has option to turn off the “live energy” widget, but it doesn’t save the setting if you turn it off.

UI Oddities:

• HOME tab - in the “line” view the dashboard still references outer and inner “rings”
• HOME tab - if one doesn’t have solar, the app still has an outer ring that is always going to be red - what benefit is this?
• HOME tab - if one doesn’t have solar, why does the app still have a solar option under “outer ring” ?
• ACTIVITY tab - if one doesn’t have solar, it still has an “energy independent” box that will always be 0%. This has zero benefit and instead should be how much the energy used will cost (in dollars)
• ACTIVITY tab - if one doesn’t have solar, why give the option for us to turn off the “grid” power source?
• DEVICE tab - if one doesn’t have any “smart circuits” then the app shouldn’t show this section 

[richw68]

I agree with everything in this video.  My monitor was recently migrated and feel this migration was a giant step backwards in capability not to mention the issues mentioned in this video.  Very disappointed.  I paid a lot of $$ for this and it worked flawlessly for 3 years.  Now it turned into a piece of ...

[RandyDavis]

@David_SE Cant we get an "official" statement about progress on this application?  The FAQ leaves a lot of questions.  Will we be getting back the functionality missing after the transition or at least something close?