Building Automation Knowledge Base

Issue The StruxureWare Building Operation BACnet digital value is seen as being in alarm Product Line EcoStruxure Building Operation Environment BACnet Digital Value Alarm Cause Having created a BACnet Digital Value under the BACnet Interface / Application. When the digital value is "Enabled" (Active Text), the IN ALARM status flag is set. This causes the third party device to show it as being in alarm. Resolution From v3.0, EcoStruxure Building Operation is BACnet standard at protocol revision 14 so this is not an issue. The text below was written for earlier versions and is valid for v2.0 and earlier. It is not possible to disable the evaluation of intrinsic alarming on BACnet points (which updates the status flags and event state properties). Not updating status flags and event state (according to the alarm-value) was identified by the BACnet Test Lab as a compliance issue with the BACnet standard at protocol revision 6 – the revision SBO implements. The essence of the issue is that we are not allowed to have the intrinsic alarming properties, but not use them – updating the object state according to its configuration. The feature to disable intrinsic alarming (an alarm disable property) was introduced at a more advanced protocol revision (13), which is not currently not available for SmartStruxure. A possible workaround for the issue, if the value periodically changes between active and inactive: set the time-delay (which is measured in seconds) to a large value. If the delay is longer than the amount of time the value spends in what would be the alarm state, then evaluation is avoided. A value of 32,000,000 for example delays evaluation for a little more than a year. NOTE - make sure to set the time delay while status flag in-alarm is false, and event-state is normal, otherwise it would take a year to get out of the alarm state.

Issue Convert Key Card Translation table to a Large Number and then remove the Key Card Table entry from I/NET. Product Line TAC INET Environment I/NET site with Access Control Cause The process described will allow you to do this conversion on an active system without causing the Idisc to fail during process. Resolution For example take the Key card translation table below: With this Individual editor: Make an excel spread sheet that performs this calculation multiple times, or you can do it one at a time manually. The information needed for this calculation is located in the Key Card Table and Individuals editor. Source Number (from Key card table) Individual Number (from Individual editor) Target Number (from Key card table) Decimal Number (from Individual Editor) Source Number + Individual Number - Target Number = Decimal Number Source Number Individual Number Target Number Decimal Number 67806444 00001 1 67806444 67806444 00002 1 67806445 67806444 00003 1 67806446 67806444 00004 1 67806447 67806444 00005 1 67806448   Go into the Individual editor and modify an individual entry Take the calculated decimal number from the calculation above and add it into the Decimal Number area. The I/NET program will calculate the Hex number automatically. This Hex number should be the same as the bottom of the Idisc itself. Note: ONLY delete the Key table lines after you completed the entire tenant conversion. This will insure that all people will get into and out of the building. Note: These changes can be done on an active system. This is the process of adding NEW people in the system that has existing Key Card Translation table and you want to enter the NEW Disk as large numbers. Go into the access Individuals editor and Add a new person. It is not permitted to back-fill any existing Individual Numbers. In the example above Individuals 00001, 00003, and 00004 are defined. It is not possible to add Individual 00002. Go to the end of the Individuals list and choose the last number + 1 number. Set the Individual Number then place the cursor on the middle box and touch the new disc to the wand. This will place the Hex number in that box from the Idisc. The Hex number and Decimal number are listed in the Individual Parameters. Complete the process by filling out the rest of the Individuals editor.

Issue Enabling XDriver on the first generation of controllers, 9200, 9400, 9940, 9900 including the enabling of TCP/IP Product Line Andover Continuum Environment Older Continuum sites Cause Connectivity to third Party devices using the old NCI or First Generation Controllers requires an updated file. Resolution For 1st generation controllers, a .upd file is needed to turn on the bit for the Comm port. There is 1 bit per port to enable X Driver then a second bit to enable IP X Driver support required for the Modbus TCP/IP driver. The same principle applies to the generation1, 9200, 9400 controllers.   These controllers have flash memory just for things like the Serial number, model num, & X Driver settings, even though the controllers have EEPROM's for the firmware   As far as loading these drivers using hyperterminal, apart from firmware, one can load the X Driver file/ code through hyperterminal if required, but easier to do through Cyber'.   These files which enable the Xdriver for the Comm port, and TCP/IP are available by filling out the Driver Request Form, then they will be emailed directly to the customer from the factory in U.S.   X Driver list (Search for 'Third Party Driver List') and Order Forms (Search for 'xdriver order form') are located on the Exchange Download site  Difference between first and second generation controllers, visit What is the difference between 1st and 2nd Generation X Drivers. For information on Physical Ports, visit What controller ports and physical standards are supported by the Modbus X Drivers?  For Second Generation Controllers, visit How to order a controller with or upgrade a controller to have XDriver support.

Issue Need to know if various AS-B footprints and their databases are interchangeable.  Product Line EcoStruxure Building Operation Environment Building Operation Automation Server Bundled Building Operation Automation Server Bundled (AS-B-24) Building Operation Automation Server Bundled (AS-B-24-L) Building Operation Automation Server Bundled (AS-B-24-H) Building Operation Automation Server Bundled (AS-B-36) Building Operation Automation Server Bundled (AS-B-36-L) Building Operation Automation Server Bundled (AS-B-36-H) Building Operation Automation Server Bundled (AS-B-24-P) Building Operation Automation Server Bundled (AS-B-24H-P) Building Operation Automation Server Bundled (AS-B-36-P) Building Operation Automation Server Bundled (AS-B-36H-P Cause There are several different footprints and versions of the AS-B hardware. This can cause confusion on whether these servers are interchangeable. Below are a few example scenarios:   Can an AS-B-24 be replaced with an AS-B-24-L? Can a backup from and AS-B-36-L be restored into an AS-B-24? Can a backup from and AS-B-24-L be restored into an AS-B-36-L? Can a backup from an AS-B-24 be restored into an AS-B-24-H or an AS-B-24-P or an AS-B-24H-P? Can a backup from an AS-B-36 be restored into an AS-B-36-H or an AS-B-36-P or an AS-B-36H-P?  Resolution The answer to 1, 2, and 3 of the above scenarios is "No". The various AS-B hardware ARE NOT INTERCHANGEABLE. Backup sets can only be restored from one AS-B to another AS-B of the EXACT SAME HARDWARE TYPE. If an import of one type of AS-B into an AS-B of a different hardware type is attempted, the error below will be encountered.    The answer to 4 and 5 of the above scenarios is "yes". Whether the AS-P has HOA switches or not or is a scalable type, does not change the backup.  

Issue You get an error, "Unable to load the .Net control for this page." when trying to open a schedule in WebClient. Product Line Andover Continuum Environment webClient Cause The problem is that the .Net zone permissions are not set on the browser machines. Resolution Depending on the revision of the WebClient the procedure for correcting this on the browsing machines is different. If you are running WebClient version 1.73 or below then refer to the WebClient installation guide on setting the .Net zone permissions. If you are running WebClient version 1.74 or higher, which uses .Net 2.0, the procedure is different. Below is the procedure that will need to be performed on the browser machines at the command prompt to set the .Net Zone Permissions for .Net 2.0. The following command will add FullTrust to the Internet_Zone in DotNet 2.0: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\caspol.exe -m -addgroup Internet_Zone -zone InterNet FullTrust -name FullTrust The following command will add FullTrust to the Trusted_Zone in DotNet 2.0 C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\caspol.exe -m -addgroup Trusted_Zone -zone Trusted FullTrust -name FullTrust This will result in output like: The operation you are performing will alter security policy. Are you sure you want to perform this operation? (yes/no) Then select Y and you should see: Added union code group with "-zone" membership condition to the Machine level. Success You should then be able to open the .Net 2.0 editors on your web.client browser machine. In some cases adding the webclient IIS PC to the trusted sites in the browser is needed Internet Explorer> Internet Options> Security> Click Trusted Sites> Click Sites Type in http://your server name/webclient and click Add (i.e your server name is specific to your install) Deselect the checkbox for 'Require server verification (https:) for all sites in this zone Click Ok, Ok Close explorer and access webclient schedules Note: Every browser PC that will be accessing schedules needs to have the caspol commands run on it. Download a batch file that can be run on each PC (Rename the .txt file to .bat and run at a DOS prompt  C:\> caspolwebclient.bat)   Note: When using 1.94 SP1 check the application pools .net version selected Name .Net Version ASP NET v4.0 4.0 ASP NET v4.0 Classic 4.0 Classic .NET AppPool 2.0 Default AppPool  2.0 WebClient  4.0 Note: If .net framework 4.5.x has recently been installed on browser PCs, see Webclient Cannot open .net editor with .NET Framework - 'There was an error trying to create the .NET control for this page'.

Issue Problems upgrading/installing SQL server. The SQL Server System Configuration Checker cannot be executed due to WMI configuration on the machine XXXXXXX Error:2147749896 (0x80041008). "Not clustered or the cluster is up and online” check fails. Note: In the screen shot above the clustering check was passed. Environment TAC Vista 5.X.X SQL Server 2000/2005/2008 all versions; upgrades and new installations. Cause The WMI (Windows Management Instrumentation) Control is a tool that enables you to configure WMI settings. Inadequate access permission will mean that the user is unable to access the WMI service. Resolution If one of these messages appears or other problems are encountered during installation or upgrading of an SQL server, follow the steps below: 1. Check the WMI settings Go to My Computer – either in the start-menu or go directly to the desktop icon if running windows in classic mode – and right-click on it. Select Manage. In the hierarchical tree in the pane to the left, expand Services and Applications. Locate WMI Control and right-click on it. Select Properties from the context-menu. If the message “Failed to initialize all required WMI classes” is displayed (see screenshot below) read on… 2. Change/check the DCOM settings Open the start-menu, click on Run and type “dcomcnfg”. The Component Services console should open. Expand Component Services and then expand the Computers folder. Select and right-click on My Computer. Select Properties. In the dialogue window that opens up select the COM Security tab. Under Launch and Activation Permissions select Edit Default. Check under Groups or user names to see if the group Everyone has been added. If not select Add, type in "everyone" and then click on Check names. Once the name is confirmed, click on OK. Ensure that the permissions Local Launch, Local Activation and Remote Activation are allowed for the group Everyone. Repeat the above steps for Launch and Activation Permissions but select Edit Limits.   Click on OK again to close the My Computer Properties window and then close Component Services.     3. Recheck the WMI Settings       Go back to the Computer Management console described earlier and locate WMI control under Services and Applications. Right-click on it and select properties. If all the steps have been followed the message should read "Successfully connected to local computer." After this it should be possible to upgrade/install SQL server.

Issue When setting up a Continuum Workstation or a CX/ bCX controller some IT departments wish to use DHCP (Dynamic Host Configuration Protocol) allocation of IP addresses. Environment Cyberstation workstations and all Ethernet level controllers (CX9200, CX9400, CX9702, CX9900, bCX1, ACX5740, ACX5720, CX9680. Cause Continuum Workstations and Controllers do not support DHCP addressing. Resolution A fixed and unique IP address and subnet mask must be allocated in every controller and workstation, this value must also be entered in the database in offline editing for all controllers. For routed networks the correct address for the Default Router must also be entered in each controller and the database. When creating a new workstation, once the Workstation initialization has completed and the Workstation has started, verify that in Offline Editing that the IP address for the workstation matches the fixed IP address as defined in the Windows Network card settings.

Issue Customers want to know how to localise their Reports Server  Environment SBO 1.9.3. Cause User may wish to change language on produced Reports etc.. Resolution Localisation of the Reports Server is currently not supported although there are plans to add this feature in a later revision.

Issue Is it possible to save a copy of a TGML graphic in a standard format such as jpeg, bmp etc? Product Line TAC Vista Environment TGML graphics editor 5.1.X Cause For documentation purposes a customer may wish to have an image of a TGML graphic, perhaps in a system reference guide, with explanatory text. Resolution Open the graphic in TGML graphic editor. Select "Export..." from the file menu and then select the file format in the dialogue that appears.

Issue Step by step instructions for installing and configuring a Loytec NIC852 dongle, also known as an Orion Stack. Environment Vista LNS Network Echelon LonMaker Cause A single Vista server can handle communications to about four "average" sized LNS Networks. Very large networks or many LNS ports in a single server may result in a degradation of communication reliability. An Orion Stack changes the way Vista communicates with the LNS Server and allows up to 28 LNS Ports to be added. Resolution NOTE: If LonWorks Interfaces was previously configured as your Network Interface you must delete the computers IP address from the IP-852 tab before you continue. Insert NIC852 Dongle into USB slot on Front-End computer.  This dongle must be plugged in at all times for the Orion Stack to work. Use the Loytec CD to install the necessary software to use the dongle such as hardware drivers and the LConfig interface Make sure that the latest drivers are installed for the NIC Interface.  The latest drivers can be found at:  http://www.loytec.com/index.php?option=com_docman&task=cat_view&gid=116&Itemid=25 When properly installed, the Loytec symbol should appear on the bottom right corner of the Windows Toolbar.   Right-clicking on the symbol will allow you to easily access the LConfig interface.  Click on LConfig to configure the NIC852 (Orion Stack) Using the LConfig interface, navigate to the NIC852 tab and check the box next to enable the device.  The transceiver should most likely be set to IP-10L and the number of LNS Applications should be selected (aka, the number of LNS databases) Click CNIP configuration to set up the IP addresses for the Device (aka..The Front-End Computer IP address) and the Config. Server’s IP address.  * Don’t forget to enter the Device Name (aka Computer Name).  Click “Ok” twice and the device should be configured.  Test it before closing out. With the NIC852 configured, open Lonmaker and open the first drawing directory with “Show all network options dialogs” checked. When the Network opens, click ‘Next’ to configure the Network Interface.  Check the box next to ‘Network Attached’ and select the first NIC_852 entry.  Click next to let the network configure.  Go through the rest of the windows by clicking ‘Next”, save the drawing, and exit. The network interface for each LNS can also be chosen by going to Lonmaker > Network Properties in the Visio drawing and utilizing the Network Interface tab. Next, set the Communication Port for the TAC Network to look for a Loytec device.  To do, this open ‘TAC Vista System Plug-In’ which can be found at Lonmaker > System Plug-in > TAC Vista System Plug-In.  In this window, right-click the Network (top of the controller tree under the TAC Network) and click “Settings.” When the ‘TAC Network Settings’ window opens, under the Network tab select “Communication Port-Loytec” and click OK.  The TAC Network will have to be updated after this.  Repeat Steps 6-10 for each LNS database.  Remember to select a different Network Interface each time. After configuring the NIC for each LNS Database.  The Orion Stack should be properly setup.  * Note:  It is a good idea to note that an Orion Stack is installed on the main graphics page for the site to keep other potential users informed, like remote support engineers.

Issue What is the maximum allowable distance between two Lon devices on a lon network? Environment TAC Vista 5.1.X  Lon devices such as Xenta 2/3/400 FTT10-A either free or bus topology Cause The physical layout of a building may require nodes to be installed far apart. Resolution The maximum distance between two devices (nodes) is 320m. No node may be more than 320m worth of cable from the bus termination (if bus topology is used). More information can be found in the Lonworks Installation Handbook, chapter 5 "Physical Network Structuring".

Warning Issue UNC-520 heartbeat LED had no activity but the UNC appears to be running without issues.  Environment I/A Series Universal Network Controller - UNC-520 Cause The UNC CPU idle is at 0% which resulted in the UNC heartbeat LED not having any activity (always off).  In this case,  this is caused by changing the ControlEngineService executionFrequencies to faster values and objects' executionParameters frequency set to faster or fastest. The station is using large amount of CPU resources.  Resolution To correct this make the following adjustments:  In the ControlEngineService properties, Config tab, change the executionFrequencies back to the default values of fastest at 500ms, faster at 1s, normal at 2s and slower at 5s.    Change the objects' executionParameters frequencies back to the default setting of normal. You can used the AdminTool object to perform a search and replace and changed all the executionParameters frequencies to normal.  There may be a need to change these values from the default values to optimize the UNC performance. Refer to the Niagara Capacities Engineering Notes for details. You should contact Product Support if you are unsure of these settings. 

Issue How to read and write from/to files using PE Product Line Andover Continuum Environment CyberStation Plain English Cause Site needed a CSV report of personnel accessing the building that included access event information such as time stamp, door, area, card number BUT also data such as employee number etc., a simple list view could not be used since list views can only show data from ONE table in the ContinuumDB. Resolution Sample CyberStation program that reads/writes from/to file and aggregate data from different tables in the ContinuumDB IMPORTANT: PE Program is provided as a sample proof of concept ONLY and it is not to be taken as a complete working solution. REQUIREMENTS: Create STRINGS ReportEventsPath and T_A_Path in the CyberStation where the program will run and set to the path to the input and output files respectively, the input file must exist, the output file will be automatically created if it doesn’t exist. PROGRAM CODE: 'This Cyberstation program takes as an input a CSV file generated from an Access Event list 'and creates a second file with the EMPLOYEE NUMBER added. 'Program is FALL-THRU and NOT autostart 'IMPORTANT 'The Input file MUST be formatted like this... 'AccessEvent 'PersonId,TimeStamp,CardNumber,AreaId 'Root\MyPersonnel\Meran_Abe,3/31/2014 10:16:11 PM,3540,Root\MyAreas\Area1 File inputFILE, outputFILE String 132 DATALINE, RESULT, theEMPLOYEE, empNUMBER, localSTR Numeric CHARSREAD, CHARSWRITTEN, OK, RECORDLINE Numeric DEBUG_FLAG Line INITIALIZE DEBUG_FLAG = 0 'SET THIS TO 1 TO HAVE PROGRAM PRINT DEBUG INFO Line OPENING RESULT = "" RECORDLINE = 0 CHARSREAD = 0 If OpenFile(ReportEventsPath, ReadOnly, inputFILE) = Failure then 'OPEN THE INPUT FILE TO READ FROM RESULT = "COULD NOT OPEN inputFILE FILE" Goto FAILING Endif If OpenFile(T_A_Path, WriteOnly, outputFILE) = Failure then 'OPEN THE OUTPUT FILE TO WRITE TO RESULT = "COULD NOT OPEN outputFILE FILE" Goto FAILING Else Goto COPYING Endif Line COPYING RECORDLINE = RECORDLINE + 1 If DEBUG_FLAG then Print "Record line = " ; RECORDLINE If RECORDLINE = 1 then OK = ReadFile(inputFILE, DATALINE, 132, CHARSREAD, "|10") 'READ FIRST LINE FROM THE INPUT FILE UP TO THE LF Else OK = ReadFile(inputFILE, DATALINE, 132, CHARSREAD, "|13") 'READ ONE LINE FROM THE INPUT FILE UP TO THE CR Endif If OK = Failure then RESULT = "COULD NOT READ FILE" Goto FAILING Else If DEBUG_FLAG then Print "Read..." ; DATALINE If OK = Eof then RESULT = "END OF FILE" Goto CLOSING Endif Endif 'INSERT THE EMPLOYEE NUMBER If RECORDLINE = 2 then empNUMBER = "EmpNumber" 'MODIFY THE HEADER WITH THE NAME OF THE FIELD(S) WE ARE ADDING If RECORDLINE > 2 then theEMPLOYEE = (left(DATALINE, search(DATALINE, ","))) theEMPLOYEE = (left(theEMPLOYEE, (search(theEMPLOYEE, ",") - 1))) 'FOR EACH LINE IN THE INPUT FILE GET THE PATH TO THE PERSONNEL OBJECT Print getname(theEMPLOYEE ; " EmpNumber") to empNUMBER 'AND GET THE EMPLOYEE NUMBER Endif 'WRITE THE LINE WITH THE ADDED NEW FIELD(S) TO THE OUTPUT FILE If RECORDLINE = 1 then Print DATALINE ; chr(10) to localSTR Else Print DATALINE ; "," ; empNUMBER ; chr(10) to localSTR Endif OK = WriteFile(outputFILE, localSTR, 132, CHARSWRITTEN) If OK = Failure then RESULT = "COULD NOT WRITE FILE" Goto FAILING Else If DEBUG_FLAG then Print "Wrote..." ; localSTR Print "CHARSWRITTEN=" ; CHARSWRITTEN Endif 'POINT TO THE NEXT LINE IN THE FILES If RECORDLINE = 1 then If PositionFile(inputFILE, 1, FileCurrent) = Failure then Goto CLOSING 'ADVANCE PAST THE LF Else If PositionFile(inputFILE, 2, FileCurrent) = Failure then Goto CLOSING 'ADVANCE PAST THE CR and LF Endif If PositionFile(outputFILE, 0, FileCurrent) = Failure then Goto CLOSING 'WRITE AT THE CURRENT FILE LOCATION Goto COPYING 'GO DO THE NEXT LINE Endif Line FAILING 'SOMETHING WENT WRONG If DEBUG_FLAG then Print RESULT Goto CLOSING Line CLOSING 'CLOSE THE FILES If CloseFile(inputFILE) is Failure then RESULT = "COULD NOT CLOSE FILE" If CloseFile(outputFILE) is Failure then RESULT = "COULD NOT CLOSE FILE" If DEBUG_FLAG then PEDebug = PEDebug + 1 'IF DEBUGGING INCREMENTED PEDebug MEANS NO ERRORS Stop Line E 'HANDLE RUNTIME ERROR If DEBUG_FLAG then Print RESULT PEDebug = 666 Endif CloseFile(inputFILE) CloseFile(outputFILE) Stop After the program runs if the input file looks like: 'AccessEvent 'PersonId,TimeStamp,CardNumber,AreaId 'Root\MyPersonnel\Meran_Abe,3/31/2014 10:16:11 PM,3540,Root\MyAreas\Area1 The output file will be: 'AccessEvent, 'PersonId,TimeStamp,CardNumber,AreaId,EmpNumber, 'Root\MyPersonnel\Meran_Abe,3/31/2014 10:16:11 PM,3540,Root\MyAreas\Area1,12345  

Issue Keypad installed in environment where the local language needs to be used instead of the default English. Product Line EcoStruxure Security Expert. Environment Security Expert SX-KLCS Cause Unsure how to change the language settings on the keypad. Resolution You can change the language used by the keypad by setting the default language in controllers configuration. Go to Sites | Controllers, select the Configuration tab, and change the ‘Default Language’ dropdown. One you have set your desired language and downloaded the changes to the controller, Users logging into a keypad connected to this controller will see messages in the selected language.

Issue Tam32 Illegal closed loop has been detected Product Line TAC Vista Environment Menta Cause Menta evaluates all expressions in parallel every program cycle. Because of this, the output of an expression cannot be looped directly back to the input of the expression. Resolution Any time a logic loop is created in Menta a unitary delay object must be inserted into the loop. These objects are labeled DELB, DELI, and DELR. The type used depends on the data type flowing through the loop. These objects in many cases do not contribute to the logic of control but they are essential for program execution and the application will not compile without them.

Issue Outside dimensions of the enclosure for the MNB-1000? Part Number MNB-1000-ENC. Environment Plant Controller, MNB-1000 Enclosure for the Plant Controller, MNB-1000-ENC Cause Need to determine mounting clearances. Resolution Outside dimensions are 12" wide x 11 1/4" high x 2 5/8" deep. See the figure below, from the MNB-1000 Installation Instructions, F-27347-3. (Figure 3, p.3.)   Click here for a link to F-27347.

Issue Understanding DbCreate Utility Product Line TAC INET Environment DbCreate Cause Various Database errors Resolution The DbCreate utility provides you with the basic tools you'll need to create and remove an I/NET SQL database. After creating an empty database, you can use DbCreate to import data from a previously installed I/NET 2000 version 2.x system in order to upgrade to I/NET Seven. Note: In most cases, you will probably use DbCreate's graphical user interface (GUI) in order to interactively perform tasks. However, you also have the option of performing DbCreate tasks silently from a command line. For information about using the command line, refer to Using DbCreate from the Command Line. Ref; Online Help "Using DbCreate". Use DbCreate to perform any of the following tasks: Create an empty database To create a new SQL database.doc Import I/NET 2.x data Importing I/NET 2000.doc Import a Docutrend archive Importing a Docutrend Archive.doc Verify the existing SQL database Verifying the Existing SQL Database.doc Remove an existing I/NET SQL database Removing an Existing I/NET Db.doc Backup an SQL database Backup an SQL Database.doc Restore an SQL database Restore an SQL Database.doc Upgrading the database Upgrading the database.doc Recording a Log File When you activate () the Record logfile, DbCreate will record a log file. The path and filename may be specified. If no path is specified, the file is created in the current directory. Also, if the path specified is invalid, the current directory is used. There are two levels of logging: normal and verbose. By default only significant events are logged. When the –V (verbose) flag is set, other informational events are also logged. Monitoring Progress Once an operation has started, its progress can be monitored in the lower half of the DbCreate dialog. Side-by-side progress bars show the overall progress of the operation (left progress bar) and of the individual task being performed (right progress bar). A scrollable text area keeps a list of actions that are being performed. The text includes the result of each action performed. If you have chosen to import I/NET 2000 2.x data, the Start button changes to Abort, and all other controls are disabled. Pressing Abort will attempt to stop the operation in progress. In this case, the database will contain only partial data from the I/NET 2000 system that was being imported.

Issue When importing I/NET sav files into an XBuilder project, it will try to reconcile unknown Engineering Units in I/NET with recognized units in XBuilder.  If these units are set incorrectly by accident, there is a process for correcting them. Associate Unit Please associate the unrecognized unit with a unit known to XBuilder. If you do not want an association for this unit, select "NoCategory", which will result in that all signals having this unit will be displayed as having no unit. Product Line TAC INET, TAC Vista Environment Xenta 527, 731, 913 I2V I/NET sav files Cause Engineering unit Associate unit dialog accidentally set wrong units, or need to set a defined unit to "No Category" to avoid conversion issues in an integration. Resolution Locate the XBuilder project directory In the root project directory is a filed called UserDefUnits.txt If there are not many units defined, this file can be deleted.  It will then be recreated in its entirety the next time a batch of sav files are added to the XBuilder project. If there are many definitions that need to be preserved, this file can be edited. Erroneous entries can be deleted, or edited if the correct XBuilder unit definitions are known.  Example file below: ; *** UserDefUnits.txt *** ; User defined conversion of units to TAC XBuilder/Domino units ; degF=F Browse the sav files into the project again.  This will prompt the user to define the unknown units again, and the correct selection can be made and stored in the UserDefUnits.txt file.

Issue When editing a personnel object an error is received "Input string was not in a correct format" using 1.82 or 1.90. Environment Webclient Windows XP Windows Vista Windows 7 Windows Server 2003 Windows Server 2008 Cause Microsoft released .Net 2.0 SP2 which caused an issue with our code in the personnel area. Resolution The version of Continuum you are using will determine the solution you need to use. 1.82 - Uninstall .net 2.0 SP2 1.90- Install the following hotfix  Click here to download The issue was corrected in 1.91.

Issue Add Xenta trend log is grayed out when right clicking on point in a programmable Xenta controller and selecting Create Trend Log. Environment Xenta Programmable Controller Menta Cause There are no available trend logs in the Menta application. There have to be empty trend logs in Menta for this to work. Resolution Edit the file In Menta Go to Options > Trend Logs Click on the 'up arrow' to increase the number of available trend logs. Save the application to the Vista Database Download to the controller.