Issue
Continuum Add-On Software products and support contacts
Environment
- Continuum
- Continuum Reports Suite
- Continuum Archiver/Archivers
- Continuum Elevator Control
- Continuum Bioscrypt Integration
- Video Monitor For Third Party Video Systems
- Continuum Guard Tour
- Center of Excellence (COE)
Cause
Continuum Add-On Software products and support contacts information.
Resolution
Please forward Continuum Add-on Software support requests to COE.Support@buildings.schneider-electric.com
The Reports Suite software can be downloaded here: https://www.se.com/myschneider/content/ww/en/gc/general/ecoxpert-landing-page.jsp
Internal note: In bFO the Care Team to which PSS will De-Escalate case is the NAM_BLD_COE_ADV Care Team.