Access denied error when editing the Continuum menu or the x86 path is incorrect

[Product_Support]

Issue

The user logged into Windows doesn't have permissions to the folder that contains the Continuum.mnu file,  the file is set to read only or the path in the continuum.mnu is incorrect.

Product Line

Andover Continuum

Environment

• Continuum
• Windows XP
• Windows Vista
• Windows 7
• Windows Server 2003
• Windows Server 2008

Cause

Permissions are restricted to the Continuum.mnu file or the path in it is incorrect.

Resolution

One of the follow solutions will resolve this:

1. Click to download an edited default path Continuum.mnu and Menu.bmp  (links for the default path C:\Program Files (x86)\Continuum)
   Copy these files to each workstation that has an incorrect path
2. Manually edit the file yourself if you have a path that is other than (C:\Program Files (x86)\Continuum)
   1. Grant permissions to the folder.
      The folder that contains the Continuum.mnu can be located by editing the Cyberstation in Continuum Explorer.
      WS Edit> Preferences tab> The file name of the main menu  Ex. c:\program files\continuum\userprofile\continuum.mnu
   2. Right click on Continuum.mnu and select properties. Deselect Read Only if it is selected.
   3. Change the path to the Continuum.mnu file to a folder that you have access to and copy the continuum.mnu to it.
      Ex. c:\program files\continuum\continuum.mnu
   4. While in edit mode, right click on each of the buttons and select Properties
      Use the browse button to select the correct x86 path (C:\Program Files (x86)\Continuum)

Repeat this for each of the buttons and then save the Continuum.mnu file

Copy these files to each workstation that has an incorrect path

Also see Continuum.mnu file with C:\program files (x86) on 64 bit PCs points to C:\program Files and shows a ....