Building Automation Knowledge Base

Issue Are there resources for configuring a 7750 Building Manager? Product Line TAC INET Environment I/NET site Cause The Building Manager (BM) is based on a zoned programming approach. Zones are groups of points in a system which control related equipment. A good example of a zone would be a group of points that control the lighting, heating and air conditioning for a tenant that occupies 1 floor in a multi-story building. The major function of the building manager is to give the tenant control over this equipment (through a user friendly telephone interface) and to be able to accumulate statistics to be used for billing normal and after-hours energy usage. Resolution Good sources: TCON098 TCON209 (7-28 through 7-38) TCON237 (7-28 through 7-39) Tech Tip 038

Issue Set up a two-wire LTS80 Lini-Temp sensor on a 7700 DCU Product Line TAC INET Environment 7700 DCU LTS80 Lini-Temp sensor Cause Conversion coefficients must be set to read temperatures properly. Resolution For Fahrenheit: M = 0.17582 B = -279.4 For Centigrade: M= 0.09768 B = -173.0 Refer to TCON 095 for Resistor(s) 41-55 to clip (suggest you clip only one side)

Issue Set up a two wire LTS80 Lini-Temp sensor on a 7740 and 7741 DCU. Environment 7740 DCU 7741 DCU LTS80 Lini-Temp sensor Cause Conversion coefficients must be set properly for correct reading of temperatures. Resolution For Fahrenheit: M = 0.17582 B = -279.4 For Centigrade: M= 0.09768 B = -173.0 Refer to TCON 097 for 10K resistor placement

Issue Set up a two-wire LTS80 Lini-Temp sensor on a 7716 PCU Product Line TAC INET Environment LTS80 Lini-Temp temperature sensor 7716 PCU Cause Lini-temp is a type of temperature sensor that is compatible with the I/NET product line. Resolution For Fahrenheit: m = 0.21978 b = -459.6 For Centigrade: m = 0.1221 b = -273.0 J22 to 15 VDC 10k ohm resistor in slot "A" Refer to TCON 096: 7716 PCU Installation Guide for details

Issue Set up a two-wire LTS80 Lini-Temp sensor on a 7718 PCU Product Line TAC INET Environment LTS80 Lini-Temp temperature sensor 7718 PCU Cause Lini-temp is a type of temperature sensor that is compatible with the I/NET product line. Resolution For Fahrenheit: m = 0.21978 b = -459.6 For Centigrade: m = 0.1221 b = -273.0 J31 to 15 VDC 10k ohm resistor in slot "A" Refer to TCON 106: 7718 PCU Installation Guide for details

Issue Set up a two-wire LTS80 Lini-Temp sensor on a 7728 PCU Product Line TAC INET Environment LTS80 Lini-Temp temperature sensor 7728 PCU Cause Lini-temp is a type of temperature sensor that is compatible with the I/NET product line. Resolution For Fahrenheit: m = 0.21978 b = -459.6 For Centigrade: m= 0.1221 b = -273.0 10k ohm resistor in slot "A" Refer to TCON 114: Model 7728 Series I/SITE I/O Controllers Installation Guide for details.

Issue Set up a two wire LTS80 Lini-Temp sensor on a 7756 PCU on the upper board Product Line TAC INET Environment LTS80 Lini-Temp temperature sensor 7756 PCU upper board Cause Lini-temp is a type of temperature sensor that is compatible with the I/NET product line. Resolution For Fahrenheit: m = 0.21978 b = -459.6 For Centigrade: m = 0.1221 b = -273.0 J22 to 15 VDC 10k ohm resistor in slot "A" Remember, the lower board has a different resolution than the upper board. See Set up a two wire LTS80 Lini-Temp sensor on a 7756 PCU on the lower board for details on the lower board. Refer to TCON 127: 7756 PCU Installation Guide for details

Issue Set up a two wire LTS80 Lini-Temp sensor on a 7756 PCU on the lower board Product Line TAC INET Environment LTS80 Lini-Temp temperature sensor 7756 PCU lower board Cause Lini-temp is a type of temperature sensor that is compatible with the I/NET product line. Resolution For Fahrenheit: M = 0.0274669 B = -459.8 10k ohm resistor in slot "A" Remember, the lower board has a different resolution than the upper board. See Set up a two wire LTS80 Lini-Temp sensor on a 7756 PCU on the upper board for details on the upper board. Refer to TCON 127: 7756 PCU Installation Guide for details

Issue When opening an OGC graphic using Vista Webstation as a window inside StruxureWare Webstation, the OGC graphic shows "Loading..." with a small cross in the upper left corner, and the graphic never loads. Product Line EcoStruxure Building Operation Environment TAC Vista Webstation Building Operation Webstation   Cause The authentication in the communication between the browser and Vista Webstation is based on sessions and cookies. Due to a security setting on some sites, the initial cookie can not be set in the browser, and the authentication between the OGC graphic page showed in the browser and the web server therefore fails. If the graphic is opened in full screen (see below) or in a new window it will load, and subsequently all OGC graphics will work until the browser is restarted. Button to open the graphic in full screen Resolution On each PC that needs to access the OGC graphics using StruxureWare Webstation do the following: 1. Open Internet Explorer settings by clicking the gear in the upper right corner 2. Click "Privacy" and then "Sites" 3. Write the address of Vista Webstation (e.g. http://ip_address/webstation), click "Allow" and "OK" 4. Restart Internet Explorer   Note: This solution also applies to following issue; After clicking  a Vista Webstation url (direct link to a TGML graphic) in SBO Webstation from a Windows Server 2012 PC using Internet Explorer 11, Vista Webstation is expanding to fill the entire screen (it doesn't stay in the right hand window of SBO Webstation)

Issue Set up a two wire LTS80 Lini-Temp sensor on a UC Product Line TAC INET Environment UC microcontroller LTS80 Lini-Temp sensor Cause Conversion coefficients must be set to properly read temperatures. Resolution For Fahrenheit: M = 0.4235 B = 32.0 For Centigrade: M= 0.2353 B = 0.0 The sensor's white (WHT) wire goes to AI-X of the UC input, and the orange (ORN) wire goes to +15v of the UC input. Refer to TCON 069 for details.

Issue Can I use an LTS80 Lini-Temp sensor on an MR or ASC? Product Line TAC INET Environment MR ASC LTS80 Lini-Temp sensor Cause MRs and ASCs were not designed to use the Lini-Temp. Resolution This is not recommended. The accuracy is not good.

Issue How can I view the routing table on a host that is part of a network using TCP/IP? How can I remove entries in the host's routing table? Environment I/NET Host IP Network Cause Troubleshooting IP communication often involves viewing the current routing tables at a host station. This will help determine if they need to be cleared. Resolution View the Host Routing Tables  Go to Start > Run > and type "cmd" to open a DOS screen Type "route print" and hit Enter Delete an entry from the Host Routing Tables Example to delete address 157.0.0.0: Go to Start > Run > and type "cmd" to open a DOS screen Type the following: route delete 157.0.0.0 and hit Enter Type "route print" and hit Enter. This address should not appear. 

Issue Decreasing network performance on TCP/IP layer. Direct Connections seem to work fine Product Line TAC INET Environment I/NET Cause The network may be trying to communicate to IP addresses that do not exist Resolution Set devices to static IP Delete any old or unneeded Reference Hosts from all devices Clear Routing Tables. Both Routers (see Clearing IP address in the 527 routing table) and Workstations (see Viewing the routing tables on a PC using I/NET Seven) Use a network analyser or work with the building IT department to determine if the issue is IP Network Related Splitting Links to DLA will help remove load from routers

Issue Limit what is available to the user on a dedicated I/NET host on the Ethernet. For example, I do not want the user to be able to get to a DOS prompt then modify the Routing Table. Environment I/NET site Cause Limit what is available to the user on a dedicated I/NET host on the Ethernet. For example, I do not want the user to be able to get to a DOS prompt then modify the Routing Table. Resolution This can be done. Remove the DOS icon from Windows. Or, it may be better to edit the permission rights of the user.

Issue On Screen Indication of a Telnet session into a NPR Environment Telnet NPR Cause Indicating to the user when a telnet session has been initiated into an NPR. Resolution "CSI NetPlus Router Telnet Server" "Connected to remote NPR” (Name of the NPR) followed by version number, build, and date "Type help for a list of commands"

Issue How to add entries in the host’s routing table Environment Command Prompt Cause Routing Table Errors Resolution As an example: add the address 157.0.0.0 Go to a DOS screen and type the following: Route add 157.0.0.0 Then type: Route Print This address should appear.

Issue Site has a I/NET 2000 PCU set as an 06 TAP for ADAA, and the PCU has a synchronous EPROM and synchronous BIN file loaded. Do they need to change the EPROM and BIN file to Asynchronous if they install an integrated dial modem on the serial port of the same PCU? Environment I/NET site Cause Site has a I/NET 2000 PCU set as an 06 TAP for ADAA, and the PCU has a synchronous EPROM and synchronous BIN file loaded. Do they need to change the EPROM and BIN file to Asynchronous if they install an integrated dial modem on the serial port of the same PCU? Resolution No, but you do need to use the correct modem, cables, settings, profiles, etc.

Issue The Process Control Unit (PCU) is set as a 06 TAP. Will it still function as a 01 TAP? Environment I/NET site Cause The Process Control Unit (PCU) is set as a 06 TAP. Will it still function as a 01 TAP? Resolution Yes, by design the 78010 TAP emulation is still functional.

Issue Site has I/NET 2000 PCU set as an 06 TAP for ADAA, and PCU has a synchronous EPROM and ASYNCHRONOUS BIN file loaded Environment I/NET site Cause Should the site change the EPROM? Resolution We strongly recommend you do. If the PCU goes to “Boot-State”, the SYNCHRONOUS EPROM in the PCU will not reset the asynchronous ADAA modem correctly. You won’t be able to dial into the ADAA port of this controller until this is corrected by doing a download or changing the EPROM.

Issue There are new versions of Continuum Reports, Archiver, Elevator Control, etc. that were updated by the Center of Excellence development team. These applications need to be upgraded prior to using Continuum 2.0 SP1 for sites that use these applications because of new memory mapping. Environment Windows 7 Windows Server 2008 Continuum Cause Continuum 2.0 SP1 uses a new memory mapping scheme that allows for better use of large memory addressing. The Continuum Add-on applications needed to be updated in order to work properly, so each of the applications has a new version. Installers need to know which versions to update. Resolution Below is a list of Continuum Add-on applications and versions needed to work properly with Continuum 2.0 SP1. Prior to installing Continuum 2.0 SP1, you need to upgrade certain Continuum Add-on Applications with new versions. It is recommended that you be prepared to rollback to Continuum 2.0 should critical applications fail to operate after the upgrade to SP1. You can download new versions of the following Add-on Applications from The Exchange at this URL: https://ecobuilding.schneider-electric.com Search on 'continuumreports' and locate the application.   Add-on Application 2.0 SP1 Compatible Version Access Groups 2.5.1 BioScrypt 4G V-Station Integration 1.12.1 CFR Extended Log Archiver CFR Access Event Archiver CFR Alarm Event Archiver CFR Activity Event Archiver Continuum Reports 23.0e Cogent MiY Integration 1.8.1 DVTel 6.x Video Integration 2.3.2 Elevator Control V2.6.6 2.6.7 EZ-GuardTour 1.2 EZ-Trap 1.9 Genetec Omnicast 4.8 Video Integration 1.1.1 Genetec Security Center 5.2 Video Integration 1.2.1 Personnel Data Importer Continuum Reports 23.0e Salient Video Integration 1.3.1 Stentofon Integration 1.8 Video Inquire 1.9.1   Customer-Specific Custom Applications Contact COE.Support@Buildings.Schneider-Electric.com for upgrades for the following customer-specific custom applications:   AckAlarm Area Templates PIM CADS DVTel Alarming Continuum-Excel Elevator Control V3.x Elevator Control V4.x Elevator - EasyLobby Integration Extended Log Exporter PIM 2.0 ScanShell Scanner Interface Surgard Integration Vicon Video Integration xTra    Legacy Applications Contact COE.Support@Buildings.Schneider-Electric.com for upgrades for the following legacy applications:   Area PIM Door PIM Elevator Control V2.4 Elevator Control V2.5 Unlisted Application       Download a pdf copy of this list click the following link:  Continuum Add-On Application version list