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Label: "ecostruxure building expert"

View in: "Building Automation Knowledge Base" | Community

228 Posts | First Used: 2018-09-06

Building Automation Knowledge Base

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Label: "EcoStruxure Building Expert" Show all articles

SEC-TE (TE2) will not come online in an MPM controller

Issue When the TE2 has been added to an MPM controller and the required Zigbee setting entered, the controller will not come online. The TE2 has been setup and joined the Zigbee network shown by a solid blue light on the front. The settings in the MPM have been entered correctly and the number from the label on the TE2 has been used as the ID. Product Line EcoStruxure Building Expert Environment SmartStruxure Lite Multi-Purpose Manager SEC-TE (TE2) Cause It has been seen that the Extended Node ID sticker on the back of the TE2 is missing or has incorrect digits. Resolution Use the comm log on the MPM by pressing the service button on the TE2 for 6 seconds. This broadcasts the TE2 Extended node ID. That ID can then be copied to the Zigbee setup for correct communication.
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Picard Product_Support
‎2018-09-07 08:57 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-14 04:48 PM

Labels:
  • EcoStruxure Building Expert
1479 Views

Unable to Show CO2 level in SE8300 Display

Issue It is required for some sites to show the actual CO2 level in the SE8000 display, but this configuration is not documented. Product Line EcoStruxure Building Operation, EcoStruxure Building Expert Environment Building Operation Workstation Building Operation Automation Server SSL SE8000 Cause The SE8000 display does not have a default configuration option to show the CO2 level in the display. A special configuration is needed. Resolution The short message method is the only method possible to display CO2 levels at the moment. Type the following script in the "Description" of any of the lua programs of the SE8000 Room Controller: ME.CSV1 = ("CO2: "..ME.AV28.." ppm") The CO2 reading will be displayed below the date on the SE8000 Room Controller. The string can be found in the "Value" field of the "Short Screen Message Text" point (CSV1)
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Picard Product_Support
‎2018-09-10 02:20 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 11:22 PM

Labels:
  • EcoStruxure Building Expert
1805 Views

How to configure SE8600 for heat pump application

Issue Installation and configuration for SE8600 heat pump application Product Line EcoStruxure Building Expert Environment  SE8600 Cause Installation and configuration errors for heat pump application Resolution SE8600 terminal identification In typical HP application, you shall connect to following terminals below: Y2 = Compressor 2 | Y1 = Compressor 1 | G = Fan | RC = 24 Vac positive | C = Common << 24Vac common >> W1 = Auxiliary Heating stage | W2 = O/B = First stage heating | UI22 = Supply temperature sensor | UI23 = Outdoor temperature sensor Depend on specification document, the application may require addition controls and connections. Application shall be set to: HP for heat pump From winter to summer season, high BP is the outdoor temperature value ABOVE which the system transfer from auxiliary heat <> and maintain heating setpoint with the heat pump << default 32°C >>. Temperature shall be set per system geographical localization. From summer to winter season, low BP is the outdoor temperature value BELOW which the system transfer from heat pump <> and maintain heating setpoint with the auxiliary heat << default -24.5°C >>. Temperature shall be set per system geographical localization. * Outdoor temperature sensor shall be installed   Heat pump reversing valve operation O: energize valve in cooling operation << default position >> B: energize valve in heating operation Heat pump system
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Picard Product_Support
‎2018-09-10 10:24 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 09:58 PM

Labels:
  • EcoStruxure Building Expert
3303 Views

Mass firmware upgrade on multiple MPMs (bulk upgrade)

Issue How to upgrade remote MPMs with a Canbus, Zigbee network. Product Line EcoStruxure Building Expert Environment SmartStruxure Lite Multi-Purpose Manager MPM Cause Cannot connect to an MPM directly to perform a firmware upgrade Resolution This procedure explains how to perform a firmware upgrade on multiple remote devices at once, in order to save time and standardize the firmware versions across your deployment. This process will induce traffic on the network, therefore it is recommended that this procedure be performed after-hours or when it is less likely to disrupt normal operations. Step 1: Verify your monitor Manager's firmware version Ensure monitor MPM has the same or higher firmware version than the the version intended to be installed on the remote MPMs. Highlight the MPM in the Network Panel on the left side of your screen and either click on the "About" button or navigate to CFG1 object to verify firmware version. Step 2: Download and rename the firmware file The firmware can be downloaded from the Exchange then firmware file must be renamed "upgrade.bp" Step 3: Upload the firmware file to your Manager Choose the File Manager tab and click on the “Upload File” icon. A dialog box will open to select the firmware file on your local PC. Browse to the correct file and select it. Click the “Upload” button to send the file from your computer to the controller. When the file upload is completed, the file will be shown in the Upload Manager list.   Step 4: Initiating the remote upgrade Inside the File Manager panel, either right-click on the firmware file that was just uploaded and select “Add to all” to copy the same file to all the remote nodes, or drag and drop the file from the left panel onto the desired Manager on the right panel. The file will be displayed under each of the remote nodes (or a single node if the file was copied using drag and drop) under the Network panel, on the right side of the window.   In order to initiate the file transfer to the remote nodes, click the Start button. The status will change to “In Progress” and you will be able to follow the progress of each node in the Network panel. Once the file transfer is complete, the remote nodes will reset and perform the firmware upgrade. Step 5: Verify the firmware version of the remote nodes You can verify that the upgrade process completed successfully by highlighting the remote node in the left panel and then select the “Controller Configuration” (CFG1) object. The version # will be displayed in the bottom section.
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Picard Product_Support
‎2018-09-10 06:53 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 09:50 PM

Labels:
  • EcoStruxure Building Expert
1748 Views

SEC-TE/SED-0 does not join the MPM’s ZigBee network and does not go online

Issue SEC-TE (TE2) smart terminal controller / SED-0 (DA2) smart wireless actuator will not come online in an MPM controller. Product Line EcoStruxure Building Expert, Field Devices Environment SmartStruxure Lite Multi-Purpose Manager Smart Controllers Cause The Zigbee network configuration parameters in the MPM have been entered incorrectly. Resolution The application version of the SEC-TE/SED-0 must be determined before proceeding forward. Sticker on device should read V13 or V14. To check/modify the current settings, navigate to the "ZigBee Configuration" object (ZBC) under the MPM. For Application Version 13: Stack profile should be set to "Custom" and Security profile should be set to "None." For Application Version 14: Stack profile should be set to "ZigBee Pro" and Security profile should be set to "Home Automation."
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Picard Product_Support
‎2018-09-06 09:35 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 08:18 PM

Labels:
  • EcoStruxure Building Expert
  • Field Devices
1960 Views

How to change setpoint from a BMS and SE8000 vice versa

Issue Unable to change set point from the thermostat when adjusting the value from a BAS Product Line EcoStruxure Building Expert Environment Smart Struxure Lite Cause Misconfiguration of the object and BACnet priority level Resolution 1)     When discovering the object from the BMS, it will integrate as; type: numeric point | Property ID: Present value | Name: Occupied cool Setpoint as an example. The variable will be for reading only the actual value set.   2)     To change values from the BMS and thermostat, the object shall be configured as follow: ·        Type: numeric WRITEABLE ·        Enabled: True ·        Property ID: RELINQUISH DEFAULT   From the thermostat, If the value is highlighted in RED by going to set point page 1/2, the object is misconfigured repeat step 2  
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Picard Product_Support
‎2018-09-10 10:21 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 08:03 PM

Labels:
  • EcoStruxure Building Expert
2671 Views

Uploading Database files to an MPM (Cloning)

Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance. Issue How can I clone an MPM? How can I upload config.db to an MPM? Product Line EcoStruxure Building Expert Environment SmartStruxure Lite Multi-Purpose Manager Cause Unable to upload config.db to an MPM Resolution An MPM can be cloned from Building Expert by exporting default.db from one MPM and importing it to another (using the "Export Database" and "import Database" buttons) Note: Allow MPM a few minutes before attempting to access Building Expert. MPM will reboot automatically and install Database files. If it is necessary to clone the system configuration objects as well, refer to the procedure below: This procedure show you how to upload the Database to an MPM. To download a backup of the database, refer to MPM database information. Power up the MPM and ensure either its IP address can be pinged or Building Expert is accessible. In address bar of browser, enter 10.50.80.3/test.html. (assuming IP address of MPM is set to default) In Remote Path field of File Upload section, enter config.db. Click Browse and Navigate to the backup config.db file and select it. Click Submit Query. Wait for {“success”: true} to show before you proceed. Note: Uploading the config.db file first does not cause the MPM to reboot; which is why it is uploaded first On Browser, click to return to previous page. In Remote Path field of File Upload section, enter default.db. Click Browse and Navigate to the backup default.db file and select it. Click Submit Query. Wait for {“success”: true} to show before you proceed. Allow MPM a few minutes before attempting to access Building Expert. MPM will reboot automatically and install Database files. Note: MPM must not powered off during this time In address bar, enter 10.50.80.3 to connect to Building Expert and validate Database upgrade is correct.
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Picard Product_Support
‎2018-09-10 06:57 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 07:57 PM

Labels:
  • EcoStruxure Building Expert
2107 Views

SER8000 series room controllers communications options

Issue SER8000 series room controllers communications options Environment SER8000 series room controllers Cause Integration to SER8000 room controllers via Modbus is required.  Resolution Currently, the SER8000 series room controllers communications options are Zigbee Pro or BACnet MS/TP. Refer to the SER8300 datasheet.  To communicate on Modbus RS-485, an option would be to use the multi purpose manager (MPM-UN) as a gateway device.    * Updated July 2015 As per Product Annoucement PA-00428, the SE8000 with firmware 1.3 can now act as a Modbus slave using the RS-485 port. 
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Picard Product_Support
‎2018-09-11 06:27 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 07:49 PM

Labels:
  • EcoStruxure Building Expert
  • Field Devices
4552 Views

SSL and Graphical Programming

Issue Issue1: Unable to use some of the function blocks in the Graphical Editor when creating a graphical program. Issue2: Unable to find some of the function blocks in the Graphical Editor Product Line EcoStruxure Building Expert Environment SmartStruxure Lite Multi-Purpose Manager Cause Description of each function block is not available in Building Expert Resolution Resolution 1: A detailed explanation of each function can be found in the StruxureWare Building Expert Graphical Block Programming User Guide. Resolution 2: Upgrade MPM firmware to 2.16
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Picard Product_Support
‎2018-09-11 12:28 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 07:38 PM

Labels:
  • EcoStruxure Building Expert
1913 Views

How does time sync function in AS-P react with BACnet MSTP devices?

Issue Customers question the time sync function in AS-P for BACnet devices Environment SE8650, Viconic, SBO, AS-P, SmartStruxure, Room Controller, MSTP, 3rd Party BACnet Devices Cause It is important to understand what happens when AS-P or Room Controller lose power. Resolution SE8650 firmware version 1.7.1-56d and SBO 1.9.3.24 were used in the test. The testing was done with the fieldbus speed at both 38400 and 76800 baud. 1. The first test was to confirm AS-P sends out time sync signal 38 minutes after each hour periodically. A review of all the timeSync data packets during the capture reveals that the time sync packets are sent every hour when the time in AS-P is 38 after the hour minutes mark. 2. The second test was to confirm that the AS-P will send out a timeSync data packet if a device comes back online after a power outage. First the time was synchronized between the SE8650 with AS-P. SE8650 was then powered down and the AS-P server time changed so that the times in the two devices would not match.   A review of the time synchronization packets in the packet capture confirms that the AS sends out a time synchronization once the SE8650 is powered and boots up. 3. If the AS-P and SE8650 both lost power the SE8650 will boot up before the AS-P. The AS-P will then sends out a timeSync once the BACnet communication is settled.
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Picard Product_Support
‎2018-09-10 06:31 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 07:12 PM

Labels:
  • EcoStruxure Building Expert
  • EcoStruxure Building Operation
2662 Views

Display values/objects from a remote MPM on dashboard of the monitor MPM

Issue Cannot select data points of remote nodes to be references in a graphic on the monitor MPM Environment SmartStruxure Lite Multi-Purpose Manager MPM-VA MPM-UN MPM-GW Cause Feature not built-in Resolution When building dashboards on monitor MPMs, only local points can be used in the graphics. To be able to select points of remote MPMs, The Object_Copy script must be used. The script will copy points from the remote nodes to the monitor and make them local to that monitor MPM. This method can be used in ZigBee, Canbus and UDP networks. For example, to copy a point from each of the remote MPMs to the monitor, the script would have to be modified as follows object_list[1] = {tag = "zone1", source_device = "DEV200", source_point = "AV11", destination_device = "ME", destination_point = "AV1"} object_list[2] = {tag = "zone2", source_device = "DEV300", source_point = "AV22", destination_device = "ME", destination_point = "AV2"} object_list[3] = {tag = "zone3", source_device = "DEV400", source_point = "AV33", destination_device = "ME", destination_point = "AV3"}   Important notes: This script increase the monitor's CPU % usage and increases the traffic on the network. Therefore, depending on the size of the network, it is critical not to use more than a couple of points per remote MPM
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Picard Product_Support
‎2018-09-10 01:55 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 07:02 PM

Labels:
  • EcoStruxure Building Expert
2474 Views

SE(R)8000 series short and long messages

Issue SE(R)8000 series short and long messages Product Line EcoStruxure Building Expert, EcoStruxure Building Operation Environment SE8000 Series Room Controllers SER8000 Series Room Controllers Ex. Viconics branding VT8000 Series EcoStruxure Building Operation Cause Configuration of the SE(R)8000 series short and long messages Resolution The short and long messages are set via BACnet. Take note that the short and long messages do not hold when power to the SE8000 is turned off. This is because currently, the messages are stored in RAM. The workaround is to change the name (from the AS) and back again then save to get it to display on the unit again. Below is the procedure to change the short and long messages in EcoStruxure Building Operation. Short Message: The Short Message can be written to the SE8000 room controller by populating the "Location" Property with the message   Long Message: The Long Message can be written to the SE8000 room controller by populating the "Description" Property with the message The message however will not get displayed until the "Display Long Screen Message" has been activated. Optional: you can also choose the color of the long message background by changing the "Long Message Background Color".     Discrepancy on the text written to the device, and the text shown on the device In some cases when using non-English characters in the messages, the text on the SE8000 will not be rendered as expected. The issue is caused by SE8300 not conforming to BACnet standard in string encoding and decoding. The workaround is to set "BACnet string encoding" property of the device to "ISO 8859-1(Latin-1)", or other encoding the device supports. SE8300 claims to support BACnet protocol revision 10, which requires the conforming device to interpret Character Set 0 as UTF-8 string. In 1.9, SBO started to write to devices using Character Set 0 for unicode strings, but the SE8300 fails to decode it. Setting the "BACnet string encoding" to Latin-1 for the devices fixes the problem. 
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Picard Product_Support
‎2018-09-11 01:54 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 06:57 PM

Labels:
  • EcoStruxure Building Expert
  • EcoStruxure Building Operation
2293 Views

SE8600 / SE7000 Room Controller's occupancy command does not follow the MPM's schedule

Issue We cannot get a SE8000 / SE7000 Room Controller’s occupancy command to follow the MPM’s schedule.   The controller’s display always displays unoccupied even when the schedule is set to occupied.    Product Line EcoStruxure Building Operation, EcoStruxure Building Expert Environment Building Operation Workstation Building Operation Automation Server SSL SE8000 SSL SE7000 SSL MPM Cause When the MPM's scheduler is in "unoccupied" mode (outside business hours), the default value is 0. However, that does not match any of the values of the "Occupancy cmd" parameter in the Room Controller Resolution The "Default Value" in the MPM's Scheduler object SCH1 must be changed to "3" to match the unoccupied value in the Room Controller. The Occupancy command point for each Room controller must also be ticked in the points list in the Scheduler object For SE8000 PIR ready models, set the "Occupancy src" (Occupancy Source) parameter to "Motion" The SE8000 /SE7000 Room Controller will now follow the MPM’s schedule.
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Picard Product_Support
‎2018-09-11 08:55 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-11 03:02 AM

Labels:
  • EcoStruxure Building Expert
2336 Views

MPM database information

Issue What does default.db contain? Which objects does config.db contain? Do i need to upload both files to the MPM? Product Line EcoStruxure Building Expert Environment SmartStruxure Lite Multi-Purpose Manager Cause Unable to download config.db from Building Expert; There are two files for the database Resolution When the database is saved using the "save database to flash" button, the MPM saves its data into two files; config.db and default.db 1 - Configuration Objects (config.db): The config.db file includes "system configuration objects" which show up in Building Expert when logging into a brand-new MPM. BAC1,C2G1, CFG1, EOC1, ETH1, MOD1, SNTP1 and ZBC1 Note: Depending on the model of the MPM, some objects in the above list may not be there. Note: CBC1 is part of default.db   2 - Control Objects (deafult.db): Objects that are manually added in Building Expert are part of the default.db database. Some examples are - Analog Values (AVs) - Binary Values (BVs) - Lua Programs (PGs) - etc...   The following items are also part of default.db: - Devices (ZigBee, EnOcean, Modbus etc...) - Dashboards - Permissions - Login Credentials (Username and password)   Backing up the database: The files can be downloaded by entering the following in the address bar of the browser: (assuming the IP address of the MPM is set to the default IP 10.50.80.3) 10.50.80.3/root/default.db 10.50.80.3/root/config.db   To upload the database to an MPM refer to Uploading Database files to an MPM (Cloning).
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Picard Product_Support
‎2018-09-11 07:03 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-10 11:30 PM

Labels:
  • EcoStruxure Building Expert
2807 Views

How to configure universal input for SE8000

Issue Unable to configure universal input from the thermostat Product Line EcoStruxure Building Expert Environment SE8000 Cause Universal inputs aren’t configurable at the thermostat Resolution There are two ways to configure inputs on SE8000; More often is via a BACnet front end and secondly is via a Lua script. The input shall be configured to Priority 3. SE8000 INPUTS: •       UI16 fixed as binary input •       UI17 fixed as binary input •       UI19 configurable as temperature sensor, binary input or 0 -10 VDC input •       UI20 configurable as temperature sensor •       UI22 configurable as temperature sensor •       UI23 configurable as temperature sensor •       UI24 configurable as temperature sensor, binary input or 0 -10 VDC input   For example UI19 configuration: UI19 LUA AnalogValue:202 ; this point is to write a Lua via Bacnet for UI19. LUA:  if not init then ME.MV6 = 2 -- set network units to imperial ME.MV145 = 2 -- room temp local ME.AV25_Desc = "UI19 TEMP" -- UI19 Present Value ME.AV26_Desc = "UI20 TEMP" -- UI20 Present Value ME.MV140 = 1 -- UI19 thermistor ME.MV141 = 1 -- UI20 thermistor init = true end ME.AV25 = ME.AV104 ME.AV26 = ME.AV105 ME.AV100_PV[16] = (ME.AV104 + ME.AV105) / 2 -- average UI20 remote sensor and UI19 remote sensor
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Picard Product_Support
‎2018-09-10 10:25 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-10 11:22 PM

Labels:
  • EcoStruxure Building Expert
3330 Views

SSL and Modbus functions

Issue Modbus device in hand does not have a pre-configured widget in the device list of Building Expert. A script is required to communicate with the device Product Line EcoStruxure Building Expert Environment SmartStruxure Lite Multi-Purpose Manager Any modbus device Cause Pre-configured widget not available in the device list of Building Expert Resolution The MPM can only be a Modbus Master; meaning it can request information from other slave modbus devices, or write to them. Terminals A and B on the MPM correspond to modbus terminals (Serial +) and (Serial -) respectively. When using a script to communicate with modbus devices, the "Enable" box in the ModBus configuration object (MOD1) must be disabled to allow the MPM to communicate with the devices using a script. The modbus port should then be closed (in case it was left open) and re-opened using the following functions ******************************************************** @@@ Lua.modbus.close       (Description and example here) ******************************************************** @@@ Lua.modbus.open        (Description and example here) ********************************************************     The following are the standard modbus functions and their corresponding Lua functions used in the MPM Modbus Function Code Lua Function in MPM Function Code 01 modbus.coil_read Function Code 02 modbus.di_read Function Code 03 modbus.hr_read (16-bit) Function Code 04 modbus.in_read Function Code 05 N/A Function Code 15 modbus.coil_write Function Code 06 modbus.hr_write   The following are the 8 different modbus functions that can be used to read/write to registers from/to modbus devices ******************************************************** @@@ Lua.modbus.coil_read     (Description and example here) This function is equivalent to : [Function Code 01 (01 HEX)] ******************************************************** @@@ Lua.modbus.coil_write    (Description and example here) This function is equivalent to : [Function Code 15 (0F HEX)] ******************************************************** @@@ Lua.modbus.di_read      (Description and example here)   This function is equivalent to : [Function Code 02 (02 HEX)] ******************************************************** @@@ Lua.modbus.hr_read       (Description and example here) This function is equivalent to : [Function Code 03 (03 HEX)] ******************************************************** @@@ Lua.modbus.hr_write      (Description and example here) This function is equivalent to : [Function Code 06 (06 HEX)] ******************************************************** @@@ Lua.modbus.in_read      (Description and example here) This function is equivalent to : [Function Code 04 (04 HEX)] ******************************************************** @@@ Lua.modbus.fp_read     (Description and example here) ******************************************************** @@@ Lua.modbus.fp_write    (Description and example here) ******************************************************** To read a floating-point (32-bit) value, the fp_read() function can be used. (Download script) To read an unsigned long (32-bit) value the hr_read() function can be used, however, some data manipulation is required (Download script) To read a floating-point (64-bit) value, the hr_read() function can be used. (Download script)   Modbus errors can be found here
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Picard Product_Support
‎2018-09-11 12:48 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-10 10:42 PM

Labels:
  • EcoStruxure Building Expert
3453 Views

Disabling administrator rights messages in Windows 7 OS and above

Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance. Issue Software installation problems with Windows 7 OS and above Configuration problems also known as UAC / User Account Control These problems occur when you receive an error message stating that you do not have the correct administrative rights to continue. Product Line Andover Continuum, EcoStruxure Building Expert, EcoStruxure Building Operation, Satchwell MicroNet, Satchwell Sigma, TAC INET, TAC Vista Environment Windows 7 Windows 8 8.1 Windows 10 Server 2012 Cause Windows 7 and above user administrator privilege settings (UAC) Resolution The solution to this issue is to turn off the user admin settings before the software is installed by following these instructions: Go to Start > Control Panel. Set the view to "small icons" to show all Control Panel icons Click on "User Accounts." Make sure that the account used for installing the software is a full admin user. On this page, click on "Change User Account Control settings", a slider bar that starts with "Never notify" up to "Always notify" by default will be set to "Notify me only when programs try to make changes to my computer" Set it to "Never notify." This will disable all the admin blocks that pop up in installing and configuring software Once set, restart the PC and then continue with your software installation and configuration Once all is installed and working, the feature may be turned back on if required. Additional requirements for Windows server 2012 and Windows 10. Please note: this process may open the "Windows 10 Firewall up" For Windows Server 2012 and Windows 10, additional steps are required to disable User Account Control. Although the slider bar can be set to “Never Notify”, the User Account Control does not disable completely. The User Account Control can be disabled for any user by setting the system registry value “EnableLUA” to zero in the system registry under the registry key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system”. A Windows registration file has been included in the Continuum 2.01 release in order to expedite these additional steps. Or the attached file EnableLUA.zip can be used, unzip and execute.  Supplement: Using the right click "run as administrator" instead of this is not the same. The right click will only run that .exe as an administrator and not the whole install/configuration package, i.e. SQL2005 manager will fail to run if you do not do as instructed above. You will always get an error stating that you do not have permission to run this program.  Alternate Windows 10 Admin. to User privilege for I/Net Seven:   Go to this path: C:\Program Files (x86)\ Inet Seven 1) Rename and move to a new folder these files.       A) INetIoSrv.exe.manifest       B) INetW.exe.manifest       C) If there is a file equalization client, then there is INetEqzMerge.exe.manifest to do this change on as well.  2) Change the DbCreate by doing this:       Another problem for non-admin users will be logging into and using DbCreate. A work-around for that would be to create a new login into the SQL database that could be shared among all DbCreate users and would provide the necessary rights.       Alternate Windows 7 Admin to User privilege for I/Net Seven:  See the attached Document and Manifest Files  
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Picard Product_Support
‎2018-09-10 12:23 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-10 09:52 PM

Labels:
  • Andover Continuum
  • EcoStruxure Building Expert
  • EcoStruxure Building Operation
  • Satchwell BAS & Sigma
  • Satchwell MicroNet
  • TAC INET
  • TAC Vista
3350 Views

Best practices when commissioning ZigBee networks

Issue Controllers may leave their network and join another if a nearby network has an identical "Extended network ID", "Channel" or "PAN ID" Product Line EcoStruxure Building Expert Environment SmartStruxure Lite Multi-Purpose Manager SE8xxx Room controller SE8000 Series SER8300, SE8300, SE8350 Ex. Viconics branding VT8000 Series Cause Conflict in zigbee networks (Same "Channel", same "PAN ID" or Same "Extended Network ID") Resolution Before deployment, and in order to ensure having a reliable ZigBee network, one has to be aware of the best practices and the limitations of RF signals. Here are some key points to be considered Network Conflicts: Always change your Extended Network ID from the factory default. The best thing is to use a naming convention that makes sense. One suggestion would be to use "SSLLITxx," where "xx" is replaced by the floor the network is on. For example, floor 5 would be "SSLLIT05." If you have multiple networks on the same floor, adding a letter code helps denote them. For example, if there were 2 networks on floor 5, "SSLLI05A" and "SSLLI05B" can be used. Note: In Firmware 2.20.1, the ZigBee Extended Network ID parameter is set by default to a unique string based on the serial number of the MPM. This will eliminate the possibility of having duplicate Extended ID's in a new deployment. For existing installations, the Extended Network ID will remain unchanged if upgrading from a previous version.   Alternating Channels: Alternating channels between network will minimize interference ensure stability. For example, for a 5-story building, alternate between channels 20, 25, 20, 25, 20. Tx Power Upgrade: The default value for "Tx Power" is 5dBm which was designed in order to meet various regulations in certain countries (Europe). However, the "Tx Power" can be increased to 18dBm in other regions of the world (North America) to boost the transmission power of the MPM.   Interference: There are different types of interference when a wireless signal travels through a given space: Physical objects: The number of walls the wireless signal can pass through is determined by the density of the materials used in a building's construction. Concrete and steel walls are difficult for a signal to pass through. These structures will weaken or at times completely prevent wireless signals. Also, the presence of individuals or water will diminish the signal due to the water's ability to absorb the signal. 2.4Ghz Frequency Interference: Cordless Phone - operates on the same frequency as the ZigBee and can cause a significant decrease in performance. Microwave Oven - operates by emitting a very high power signal in the 2.4GHz band. Often emits a very "dirty" signal across the entire 2.4GHz band. Wireless Routers - Wireless Wi-Fi Networks that share the same channel will have a negative effect on ZigBee network performance. Distance: To ensure reliable communications, a suitable distance between two devices has to be calculated before installation. The distance depends on three factors; transmitter power, sensitivity of the receiver and the propagation path loss. The latter is dependent on the number of walls/physical objects obstructing the signal. Locations: The physical location where a router or coordinator is placed also has an impact on the signal. Place the devices in higher ground to reduce the impact of physical objects. Route Redundancy: It is critical that the signal has multiple routes to hop from one device to the other, from one edge of the network to the opposite edge. (See example in images below)
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Picard Product_Support
‎2018-09-11 08:22 AM

Last Updated: Administrator CraigEl Administrator ‎2022-08-10 09:36 PM

Labels:
  • EcoStruxure Building Expert
4476 Views

Enocean Profiles (EEP) for MPM and maximum number of devices

Issue Unable to determine whether the Enocean device in hand is compatible with MPM controllers Unable to add more devices to a MPM controller Product Line EcoStruxure Building Expert Environment Multi-Purpose Manager Cause Some pre-configured icons in the "Add Devices" list have a name but do not have a specified Enocean profile or vice versa. Resolution The Following devices are embedded in the MPM firmware and require no scripts to integrate with an MPM. All Devices in the below list (except for Enocean relay) are outbound devices (i.e. devices that are only able to send telegrams to other devices) MPM Sub-device list Description Compatible Schneider-Electric Products CO2 Sensor A5-09-04 CO2 Sensor SR04 CO2 (LSS442510) (868MHz) Door/Window Sensor D5-00-01 Single Input Contact SED-WDS-U-5045 (902MHz) 10020032 (LSS10020032) 10020042 (LSS10020042) 10020047 (LSS10020047) Double Rocker Switch F6-02-01 Light and Blind Control – Application Style 1 EDRPU-W-EO (902MHz) 10020048 (LSS10020048) (868MHz) Enocean Relay Inbound profile   Enocean Switch Light and Blind Control – Application Style 2 ESRPU-W-EO (902MHz) 10020049 (LSS10020049) (868MHz) Enocean Thermostat Obsolete   KeyCard Switch F6-04-01 Key Card Activated Switch SED-KCS-U-5045 (902MHz) Light Sensor A5-06-01 Light Sensor Range 300lx to 60.000lx 10020047 (LSS10020052) Light Sensor A5-06-02 Light Sensor Range 0lx to 1.020lx SED-LLS-U-5045 (902MHz) LSS10020053 (868MHz) Motion Sensor A5-07-01 Occupancy Sensor with Supply Voltage monitor SR-MDS Bat SED_CMS_U_5045 (902MHz) Thermostat A5-02-05 Temperature sensor Range 0°C to +40°C SED-T00-U-5045 (902MHz) 10020046 (LSS10020046) 10020033 (LSS10020033) Thermostat A5-04-01 Temperature & Humidity sensor Range 0°C to +40°C and 0% to 100% SED-TH0-U-5045 (902MHz) 10020041 (LSS10020041) SR04 rH Thermostat A5-08-01 Light, Temperature and Occupancy sensor Range 0lx to 510lx, 0°C to +51°C and Occupancy Button SR-MDS Thermostat A5-10-03 Room Operating Panel: Temperature Sensor and Set Point Control SR04 P (LSS226172) Thermostat A5-10-05 Room Operating Panel: Temperature Sensor, Set Point and Occupancy Control SED-TS0-U-5045 (902MHz) Thermostat A5-10-10 Room Operating Panel: Temperature and Humidity Sensor, Set Point and Occupancy Control SED-THS-U-5045 (902MHz) Thermostat A5-10-12 Room Operating Panel: Temperature and Humidity Sensor and Set Point SR04P rH(LSS252331) Thermostat A5-10-19 Room Operating Panel: Humidity, Temperature Set Point, Temperature Sensor, Fan Speed and Occupancy Control   -The maximum number of devices added to each MPM is 49 -The maximum number of EnOcean devices added to each MPM is 49 -The maximum number of EnOcean devices with the same EEP added to each MPM is 49 .This only applies to firmware 2.13.1 and later, the limit for previous firmwares is 20. An Exception is the following limits for devices/widgets per MPM 20 EnOcean Switches 20 EnOcean Relays 4 EnOcean Thermostats The Devices in the next table do not have a pre-configured icon in the devices list, however, scripts can be used instead and can be found below (Please read PDF first) Enocean Scanner Enocean device driver Valve driver Enocean profiles supported in script EnOcean Equipment Profile (EEP) Description Example of Compatible Devices (EEP A5-38-08) Central Command Gateway Plug-in 15 Amp 120V 902Mhz 5-Wire 6A Relay 24V 902Mhz 3-Wire 6A Relay 120/240/277V 902Mhz (EEP A5-11-01) Lighting Controller 15A-20A 120/277/347V 902Mhz (inbound profile: A5-11-01) 15A 120-277V 902Mhz (inbound profile: A5-11-01) (EEP A5-10-04) Temperature Sensor, Set Point and Fan Speed Control Thermokon SR04PS (EEP A5-02-14) Temperature Sensor Range -20°C to +60°C Thermokon SR65TF (EEP F6-03-01) 2 to 4 Rocker Switch (Light and Blind Control) Push-button, 2-gang (EEP A5-20-1) Battery Powered Actuator Thermokon SAB02/SAB05     Din Relay 1 channel (inbound profile: F6-02-02)     PWM 230V valve driver (inbound profile: A5-02-05) PWM 24V valve driver (inbound profile: A5-02-05)
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Picard Product_Support
‎2018-09-11 01:38 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-10 09:27 PM

Labels:
  • EcoStruxure Building Expert
5455 Views

How to Configure a NETGEAR Prosafe Plus Switch for Mirroring

Issue Need to mirror a switch port in order to capture controller data with Wireshark.   Product Line Access Expert, Andover Continuum, EcoStruxure Building Expert, EcoStruxure Building Operation, TAC IA Series, TAC INET, TAC Vista Environment NETGEAR Prosafe Plus Switch Cause Need a step-by-step guide to set up a mirrored port and an understanding of how it works.  Resolution View the attached video.   Use the link to the original post in Area360 to get written instructions.
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Picard Product_Support
‎2021-02-01 01:06 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-10 09:10 PM

Labels:
  • Andover Continuum
  • EcoStruxure Access Expert
  • EcoStruxure Building Expert
  • EcoStruxure Building Operation
  • TAC IA Series
  • TAC INET
  • TAC Vista
3513 Views
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